Embassy Suites San Antonio - Riverwalk - San Antonio

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This was one of the best hotels I've stayed in. The room was so nicely decorated and I loved having a seating area with separate bedroom. The free breakfast had anything you could possibly want to eat, and the 2 hour free happy hour was crazy!!! I will never stay at a different hotel if there is an Embassy Suites in the city I'm visiting. And the location […] was perfect...two minute walk from all the restaurants on the river walk and about 5 minute walk from the Alamo.. Lisateave

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veryclean servicewasgreat right on the river walk

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Excellent in every way!

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I'd stay here again in a heart beat!

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Stayed 8 days. The overall experience was good, with a couple of minor issues. Breakfast, although plentiful, was cold...the containers didn't keep the food warm. Evening reception, was good, but the same stuff for 8 days was disappointing. I've stayed in hotels with evening receptions where they vary the menu. Front desk staff tried to be helpful, […] but I found the staff in the Drury far more helpful, with maps of the area provided by staff. (just dropped in to the Drury) they also didn't have phone books, and kept referring you to the available computer so you could do the research. This would probably work if you were computer savvy, but it was frustrating for my husband and wifi kept kicking me off. If you like to sun, you won't enjoy the pool, it's shaded most of the day except for the early morning. The in room information says that the USA Today is delivered to your room daily. Not true. The front desk said they don't do that, they have the Wall Street Journal and USA Today in the lobby for guests to pick up. We got down to the lobby most days by 8:30 and with the exception of one day, the USA Today was gone. The room was nice and the bed comfortable with a big selection of pillows. It's close to the river walk and the night life but far enough away to give you a quiet, restful time. We didn't have a car, but everything was in walking distance. Watch for the happy hour specials all over the river walk. Overall we had a good time. Lisateave

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Very nice hotel!

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Very comfortable beds, and enough room for a family of 5 in this two room suite! Lovely view of the Riverwalk, and all of the staff were very friendly! The huge buffet breakfast every morning saved our family a lot of money! We were able to spend it doing fun things like the Imax, and seeing a play at the Empire Theater! Everything is within walking […] distance from this hotel, and it is very quiet! Would definitely stay here again!!! :) Lisateave

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Had a great time, hotel had great breakfast and evening snacks and open bar:). Every hotel should include these. Room very nice, good space- I would definitely stay here again

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Friendly staff

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Hotel was clean and very nice... Great staff,.... But the city is so dirty, bums sleeping on sidewalks, at night felt like we were going to get mugged. Also city smells very bad.

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It's a great location despite not being on the Riverwalk. (About 4 blocks) The staff was very attentive...they even called our room to make sure we got our " do not disturb " sign that was missing. Parking was very expensive- $27 per day-but that's par for the course for most hotels in large cities where parking is at a premium. Most hotel breakfast […] buffets tend to be fairly average, but theirs was very good and offered many choices. San Antonio is a great destination and I would certainly recommend the Embassy Suites here. Lisateave

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The hotel was well kept, our room was clean and room service was prompt and polite. The location of the hotel was nice however parking is disappointingly expensive. Valet for overnight is twenty-seven or you can park across the street for twenty (I spelled the numbers out because the review doesn't post if list specific rates). If you are paying for […] a room, it should come with parking in my opinion. Also, the taxes and surcharges on the room added a substantial cost to the rate. So, as they say, things are not what they seem. Lisateave

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I can tell you that I will never stay in that hotel again. I paid for a room with a king bed, I got one with a queen bed. Really not a big deal; however, the way the hotel rep handled the issue was really bad. His customer service skills were terrible, extremely arrogant individual. Under any normal circumstances, I would have left the hotel; but the […] fact that it was "Fiesta Weekend" made it impossible to find another hotel at that particular time. Lisateave

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Nothing but great reviews in all categories for this hotel! Bed was comfortable, room was spacious, staff friendly, breakfast tasty. I was not able to take advantage of the 5:30 to 7:30pm cocktail hours, which I would have loved to.

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Best hotel stay! The staff was polite and kind! No complaints!

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We loved the location of the hotel!! it was right on the river walk. Beautiful!! Everything thru out the hotel was nice. Really enjoyed the full breakfast and happy hour!! Staff was friendly and helpful!! My only complaint was that we ended up in a handicap room!!! and they "said" they didn't have any other King rooms available!!!! The features necessary […] for the handicap made it difficult for me to take a bath or to hang our clothes!! if we had been in a traditional room our stay would have been perfect!! Lisateave

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It's right next to the Riverwalk. The only thing I didn't like was that there was no dvd player in the room. The breakfast was great!

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I've traveled to San Antonio several times over the past few years & I must admit this hotel stay was money well spent & the best stay by far! I know alot of people complained about having to pay the valet parking but I thought it was convenient & worth it, however they do have parking right across the street for a little less but doesn't give you that […] extra little peace of mind! I really love the fact of the complimentary cook to order breakfast (which I thought was great) they also serve complimentary drinks & dinner as well. The pool & jacuzzi are a bit small but nontheless nice...I really don't have any complaints & would honestly recommend the Embassy Suites to whomever has never been & is looking to stay on the riverwalk :-) Lisateave

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The hotel staff was really friendly, we were greeted with smiles, had our room key in hand quickly and was on to the room! The bed was not very comfortable that was my only complaint. It was a bit of a walk to the Riverwalk shops and eating places and there were a few homeless under the bridge right where the hotel sits, but the hotel can't really help […] that issue. They have valet only, but there is a self park right across the street both have fees associated. Lisateave

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beautiful hotel. beautiful rooms. excellent free breakfast (best I've ever seen) and free happy hour very nice! Maid service was a little uneven. All the maids I tried to talk to in order to get service did not understand English, which makes it difficult to communicate. Other than that, the hotel was very nice and met our needs.

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Love Embassy Suites!!!!!

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When we arrived at 3:00 the staff told us the room wasn't ready yet and they would call us when it was. We hadn't heard from them as of 5:30 so we called them They told us that the room was ready. We went back and checked in. When we arrived at our room it was really nice. We unpacked and kicked off our shoes for a bit and stepped on a popcorn kernel. […] Upon further inspection we found a hair tie on the floor and a wad of hair. It looked like someone had cleaned out their brush. The bath tub had hair in it as well. I was not impressed. The managers reception was a nice surprise but they served dried out cheeses and the fruit didn't look much better. The drinks were fine. The breakfast was great. I loved the made to order omelet. I won't stay here again. Lisateave

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We had three rooms, 7 kids and 3 adults. The staff was always pleasant and friendly! The breakfast was very good! We all would stay here again!

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Not enough toilet paper, no wash cloths, trashcan in bathroom was not clean, had to call housekeeping and one day it was 1:00 pm and room had not been cleaned.

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About a block from the main riverwalk area, but I liked being a bit off the beaten path.. Hotel was older but clean, and rooms were large and comfortable. Easy walk to Alamo, shopping and riverwalk areas. I would stay here again!

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Everything was delightful! The restaurant on site, LUKE, is OUTSTANDING!

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We had a beautiful, clean, 1 bedroom corner suite with a river view. The Hotel was full but wait times for breakfast buffet and Manager Reception were well managed. My only negative was the extortion $29.99 per night valet parking...ouch!

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Had a few problems with breakfast but overall great hotel and staff.

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Perfect and will stay there again.

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Wish it could have been longer

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Great hotel!

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The service is always top notch. .. Love the valet service. .. The rooms always very clean extra pillows, I even forgot the tooth paste and it was sent up to my room. The breakfast has always been one of my favorite things always offered at Embassy Suites... made to order omelets and fresh hot breakfast buffet and cold bar. .

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While it is located on the riverwalk, it is still a little ways away from everything. The hotel was great, but I would have preferred to stay closer to all of the bars and restaurants.

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This stay was good, not great. We loved the balcony, bed&breakfasts, and overall appearance. The tub/shower is the area which needs improvement. It is small and outdated. Staff is great!!

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We loved our stay at the Embassy Suites. Everyone was so friendly and incredibly helpful. Manager's reception was superb and so much more than we were expecting. Breakfast was also fabulous. Our room was so incredibly comfortable. The view of the riverwalk was awesome. We loved everything about our stay here. I would definitely recommend this to an […] yone. Lisateave

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