Best Western Hotel Balmoral - Saint-Malo

Beautiful rooms, very friendly and helpful staff. Would definitely stay there again.

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Overall hotel was good: Across saint malo train station, clean, new, close to old town. the only thing that was bad was the reception staff who was rude and arrogant even if you tried speaking French she still was not helpful. Had to ask another staff to get decent customer service.

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Very nice modern rooms in location within about 15 min walk from old city centre.

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We needed a hotel for one night before getting the train from St Malo and this hotel was just right, only 5 mins from the station. Rooms were clean and a good size. We also needed a cot which the hotel provided free of charge.

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Would recoamend to family and friends. Warm welcome and very clmean hotel

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Excellent in one word. First off, brand new hotel. Room was super clean. The room was a little cosy but was very very comfortable fo me and my wife. The bath room had excellent fixtures and was extremely clean. There was a nice closet to hang in our clothes, shoes etc... The best part, it was just a hop and skip from the TGV station. It is literally […] across from the station may be like 300 m This was the only reason, we were able to make it to the train station on time. Dont misread that there will be noise from the station. NONE. It is farther away for noise but close enough for access. The main gate of the walled city is about 10 minute walk. Not bad. The staff was extremely helpful and knowledgeable. Will stay there is a heart beat again. My wife compared it to a 5star hotel that we stayed a couple of days later. Lisateave

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The Best Western St. Malo is a very new hotel,,excellent service , spotlessly clean near the train station/port and a short 15 minute walk to the walled city. We chose city parking, right in front of the hotel, always plenty of spaces, free from 1900 to 0900, and fed the meter at night to sleep in late the next morning I think it was 1 euro per two […] hours, .My only gripes were inconsistent WIFI in the room, it went in and out, always came right back, but was a nuisance. Also the shower barrier was too short for the shower so it always leaked and we had to use an additional towel to mop up the excess water after every shower. If you want coffee/tea in your room in the morning it is free on request from the lobby, they will give you a tray and coffeepot. Over all a very nice stay. Lisateave

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The staff were very helpful, the room was clean. About 10 mins walk from the old part right next to the train station. They also let me check in early. Would definately return

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lousy location for the Old Town of St Malo a 20 minute walk !!!...but superb for the station

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Very good

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Really hard to find as sat nav sent us too a nearby housing estate on the seedier side of town, but all turned out ok as a quick phone call directed us to "opposite the station".. worried about parking then for 10 euro,s you can park securley underneath the hotel in the balmoral carpark with direct lift access to your room. Rooms are very clean and […] tidy and all you have to do is ask and a complimentary tray of kettle,tea and coffee will be brought to your room. Staff speak ok english and are happy to help with maps, directions , advice and reservations. Breakfast was very good and available from 07:00 unusual in france. No resturant but choice of eateries nearby.. Lisateave

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Very nice hotel, located within a 20 minute walk to the old city and very close to train station. Very good breakfast for 11EUR. The room was clean, sufficient room and storage. The bed was not comfortable for us. If you like a very firm mattress, it will be fine but we woke up aching all over. Other than the bed - it was a very nice stay.

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We had an extremely good deal at this hotel. It is a lovely hotel within walking distance of the IntraMuros and very close to the train station if you want to get about by taxi. Staff are very friendly and helpful, hotel is very clean and the rooms very spacious and comfortable

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The Hotel is close to the histororic "Intra-Munros", the beach, the Ferries Terminal, the Railway Station, and many restaurants. Plenty of car parking space outside of the Hotel. The Hotel is of a very high standard, with lifts and all facilities beautifully furnished.

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Comfortable & convenient near the ultra modern train station excellent buses. Less than 15 mins walk to the walled city or bus every 12 minutes. Clean modern area still some buildings under construction but very quiet at night. Shower floor dangerously slippery must put a towel on ceramic floor!

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Very convenient for train station, 10 -15 min walk from old city and bus stops nearby for buses to other areas of town including ferries. (it is a circular route so approx 1/2 hour - 45 min bus ride to ferries & about 15-20 min from the ferries). Hotel is modern, very clean and reception staff friendly & helpful. Didn't take breakfast so cannot comment […] on the breakfast area or standard of food. If you don't want to pay hotel rates for breakfast there are a number of cafes which provide drinks & croissants . I travel a lot to & from Paris so will consider staying again if my transport doesn't match up. Lisateave

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Short walk to old town Modern hotel, friendly staff and good rooms

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Fantastic hotel! Highly recommended! Its bright new place, close to old town with few bars and shops around. Next door to railway station and walking distance to old St Malo! You will not be disappionted thats for sure. I booked single room with double bed and just wondering how big are double rooms as mine was really lovely size with balcony and very […] stylish deco! Would i be back? No questions about it!!! And i'm very picky with places! Loved it! Lisateave

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Just a minute's walk from the TGV rail station and the bus station this hotel is a good value base for touring. Frequent C1 and C2 buses allow visitors to enjoy St Malo's walled city and beaches without paying premium hotel rates. The hotel is new and stylish though a little basic - no tea or coffee-making facilities, just a shower and no drawers. The […] bar is functional, offering just one choice of red or white wine, and is manned by the receptionist. They offer a reasonable buffet breakfast but there is a superb bakery, providing morning tea or coffee and a huge range of pastries very near by. The Saturday arket, 3 minutes walk away, is not to be missed. Lisateave

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The hotel is opposite the railway staion and buses that take you to many parts of Northern France. Public transport was so good we did not take our car. Once the area has completed its re development it will be brilliant. We liked the fact we could take a bus into the old town. Easy to walk from ferry to the Old Town and catch the C1 C2 to the hotel. […] The staff were very friendly and helpful and the beds extremley comfortable. The breakfast was 11 euros had an excellent selection. We will certainly visit the hotel again. Lisateave

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Very nice hotel, Staff was very helpfull. I would stay there anytime.

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staff was excellent and helped with directions and such, hotel was immaculate

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a very modern very clean hotel, staff really helpful, location perfect for trainand bus station. The only thing we would comment is this is the only hotel we have stayed in that dont supply tea and coffee making facilities in the room

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I felt very comfortable during my stay in this hotel. At check in, a staff advised me how to spend time in St-Malo and gave me a map. They also recommended some nice restaurant. The hotel is located almost in front of the SNCF station so I could leave my laggage just before getting on the train to Paris.

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The Best Western Hotel Balmoral is a brand new, fully modern hotel just outside the ancient ramparts of St.-Malo in Brittany. Our room was large and comfortable with a spacious modern bathroom. The hotel's location couldn't be more convenient to travelers coming by car as it's close enough to the old walled city to reach on foot but far enough to be […] free from traffic and congestion. It's perfect for couples, families with children, older travelers, long stays or short ones. I highly recommend it. Lisateave

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upon arrival we were told, sorry we have np trollies as the hotel is new and had to haul our luggage upstairs. New hotel but internet did not work and TV had no channels even though it was a lovely TV. Very poor attention to detail and sloppy

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Brand new room...could have even been the first person to stay in the room. Pristine condition, and high quality of all fittings...not the closest hotel to the old town, but it's only a 15minute walk, or a 3 minute cab - but for the price, the quality couldn't be beaten...

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Very nice and new hotel. Staff very helpful. Location 15-20 min walk to main beach, 35-40 min walk to old town where there are numerous restaurants. Taxis are expensive.

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parfait

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Superbe hôtel à seulement 10 minutes à pieds environ de St. Malo intra muros. Le personnel est très accueillant et souriant, chambre ultra design et impeccable hôtel calme et silencieux.petit déjeuner un peu cher mais buffet à volonté et très varie! J y retournerai sans hésiter !

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Un moment très agréable dans cet hôtel ! La chambre est très belle, le petit déjeuner parfait. J'y retournerai !

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très bonne

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accueil tout à fait agréable, personnel souriant et disponible, le petit déjeuner est à conseiller

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Superbe hotêl, chambre moderne, spacieuse et propre, une salle de bain spacieuse et propre. Hotêl près de la gare mais aucun bruit. services de qualité. une grande TV dans la chambre

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Manque de précisions au moment de la réservation sur le choix des chambres.Pour nous lit trop petit

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Es un hotel nuevo, y perfecto. Muy bonito, de diseño, muy cómodo. No está intra muros, pero se puede ir andando. LA persiona que nos atendió en recepción encantadora, nos ayudó en todo.

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hotel tres accueillant,petit dejeuner tres copieux ,equipe de l'hotel tres sérieux hotel à recommander

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ottima l'accoglienza al nostro arrivo: la persona alla reception è stata molto gentile e ci ha fornito preziose indicazioni sui luoghi che volevamo visitare

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ottima la posizione: a circa un km dal centro storico; adeguati e disponibili i parcheggi in zona oltre al garage dell'hotel, arredamento di ottimo design con qualche pecca (armadio senza ripiani, mancano cassetti); manca il frigobar; attenzione alle camere del 5° piano mansardate: si corre il rischio di dare "testate" al soffitto non adeguatamente […] evidenziato: ottima la colazione. Lisateave

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mauvaise pour une chaine qui prétend avoir une literie de qualité supérieure ! Nuit blanche due à un matelas et sommier complétement hors d'usage. Bouilloire et miroir de maquillage absents bien qu'annoncés dans le descriptif lors de la réservation - A l'arrivée, réponse à notre question stationnement : terre plein alentour ? alors que nous avons découvert […] le lendemain matin que certains clients bénéficiaient d'un parking. Lisateave

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Un hôtel de chaîne impersonnel mais sans les avantages de ce type d'hôtel. Parking complet. La zone est à parcmètre et l'on ne peut rester que deux heures, ce qui rend impossible de laisser sa voiture.Il a été difficile d'avoir le petit déjeuner à la chambre: on me l'a d'abord refusé sous prétexte du monde, en me disant qu'on ne me promettait pas de […] le faire très vite. On me l'a finalement amené dans un délai raisonnable, mais parce que j'ai insisté.Le quartier est en reconstruction: la vue de la fenêtre affreuse. Lisateave

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hotel très agréable dans sa décoration et le confort des chambres.Peut être un peu excentré mais facile d'accès et avec parking.ensemble très satisfaisant pour mon court séjour professionnel

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