Horizon Pyramids Hotel - Giza

at 35$ a night i would recommend it but any amount over $50 stay somewhere else. the carpet was red about 20 years old and full of stains. dont walk around without your shoes on. a/c didnt work so switched rooms. the a/c made noise all the time but no cold air. didnt try the restaurant. good location.

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I enjoyed there, thanks for every thing.

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Average room. The hotel staff despite trying to be accomodating were not that helpful. Below average. SR

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My husband and I were very pleased with Horizon Pyramids Hotel. We stumbled upon this diamond in the rough after 4 horrific days at the hostel Royal in Cairo (see trio advisor for that review & picture). When the taxi pulled up to the Horizon Pyramids Hotel we were very pleased with the outside appearance; once we entered the hotel we were greeted by […] the front doors man who directed us to the reception area. We booked online & requested early check in. We were then directed to an sitting area to wait for our room which they said would be ready in 15 mins while waiting for our room a gentleman came with two wine glasses of punch. Before I could finish my punch the bell man informed us our room was ready. The room was small however it was enough for my husband & I. Our room had an balcony with the pyramid view. We ordered room service; not only were they speedy it was also delicious. I found the bathroom quite relaxing after a day of exploring. The deep tub & hot water was very relaxing. My husband and I highly recommend The Horizon Pyramids Hotel in Giza Egypt. Lisateave

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We went to Cairo to study Arabic and hence were not so concerned in staying at a fancy or luxury / delux etc hotel. A clean room would've sufficed. However, We were given (most likely) the cheapest room available. It was small, dark and the window let in the cold and the noise from the streets. Despite all this we would've have been quite content as […] long as the room was clean, particularly the bathroom. But th utter filth and neglect was from a horror film. The bath had grime all over it and the floor had never been hovered. When we requested housekeeping to clean the room their woefully inept attempt at convincing us that this had been accomplished was to leave behind a towel origami design. We called housekeeping again and had to supervise the cleanup. It was disgusting to see that the toilet brush used for the toilet was also used to clean the bath tub. And they give the housekeeping staff a small bottle of detergent which is used sparingly. Also the breakfast is awful. Unfortunately there's only McDonald's for any sort of decent coffee. Do not visit the pastry store next door as the coffee is hideous and overpriced if your a foreigner. Also do NOT use the taxi services based in the hotel. It's a ridiculously expensive ripoffn use white cabs and ensure they put on their meter. Lisateave

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very nice

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They should have shuttle from airport. Their taxi service also does tour location.

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We had a bad experience with the service of the hotel...the hotel staff would not respond to any orders despite several calls..the buffet was great but after the third day we realized that the menu remained the same through the week.The hotel is ill-maintained and lacks some of the benefits that a 4 star is supposed to have the most important being […] the absence of a tea pot!! Lisateave

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very rude staff, they all need training in how to treat customers, they help you and as if they re doing u a favor...

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Great for a locally owned Egyptian hotel. Midway between the pyramids and the metro to downtown, so a great location

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very good and clean hotel

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good hotel , the location is not nice , the staff good , breakfast is fine

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The hotel over all was ok, there was no AC in the room, TV is tiny small screen and the receptionist called my room by mistake which waked me up after i was sleep. Over all not the good services compare it with similar hotels.

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the hotel was nice ,tho i think more attention could have been spent on the rugs under the tables in front reception. the staff were very very helpful on several occasions when i had to call on them (had problem with room key) even had a workman come and open my combination lock on new suitcase without breaking it and for that i cannot thank them enough. the […] taxi service run by the hotel was amazing and the staff were all brilliant especially my driver Mohamed who went out of his way to help me and with who i shall remain friends. the cars used were spotlessly clean and in top condition and blissfully air conditioned. Lisateave

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near the pyramids, but bad place for business since you will stuck in the traffic all the day!

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View of Pyramids from certain rooms. Food is stale. Staff not very friendly - Avoid Taxi/Tours Service - Overcharge tourists - Too pricey - Lack of honesty Souvenir shop items fairly priced. Hard to sleep at night due to noisy street. We had a great time visiting the amazing sights of the region.

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was so nice hotel....clean and good breakfast

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Dirty, no staff experience, busy traffic area Very small rooms

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We had a very good stay in this hotel....The food...mmmmmm.. superbly GREAT, the taste, the presentation of the deserts WOW .... perfection to the palate! The staff is awesome.....really friendly, courteous, they treat you like VIP's. The rooms are adequate in amenities... it also gave us a good chance to recuperate from a long distance flight before […] starting our Egyptian adventure.... ! For a very reasonable price with an awesome service......We will definetly be back and book our stay with you next time. Lisateave

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Well,i came here to the Horizon for only 10 days will end up staing 21 days why you might ask,well the staff here are EXCELLENT .Staff of this hotel what makes this place outstanding.Never "she'd be right mate" this group are really good at what they do from the cleaners to top managment.My friend Mahamid at the taxi and tour desk is a genuine person […] who goes out of his way to help always asking how much i paid for this or that and if he thought i was riped off,he'd confront the person of the store and get it right and ALWAYS bring back money (how many would do that) runs a tight ship and has become a personal friend of mineand the chap in the souvanier shop (sorry bad with names ) but another person worth knowing in the complex honest and trustworthy,and the driver Peter......what a champ...was content with the pyramids of Giza but he insisted he take me to see the step pyramids south of Ciro surprised and thrilled that he insisted.Hotel managment couldn't be more helpfull aircon gave up working and in no time after they were informed of the problem,up to the next floor i went with even better views of the pyramids.....SENSATIONAL imagine i walk up each morning with the drapes open and have a clear view of the pyramids.THANK YOU MANAGMENT AND STAFF for a truely memerable stay at your hotel will visit again.......one again thank tou Mahamid tou really are droped from heaven. Lisateave

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overall good expereince though small things like internet not working and having only 3 english chanels on the "pay tv"

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Great hotel convenient to everything! Helpful staff and engligh speaking!

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location is convinient if u want to visit the pyramids, but the outside and inside of the hotel is not very clean and they try to rip you off immediately but offering u the hotel taxi services which are absurdly over priced. They also try to get u to eat at their restaurant--WHICH IS ABSOLUTELY DISGUSTING as well as over priced. Overall the room was […] acceptable to sleep in but had alot of road noise and wifi issues as well. Lisateave

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I had a good experience with this hotel,I did book with them a second time,I had a better room 309, from my balcony,I can see the 2 pyramids of Giza.I was expecting to have problems in Egypt because of the political situation there,but I had a wonderful time in Egypt, People are very kind, and very decent. Thank you Egypt,Thank you Horizon Pyramids K. […] Zoukri Lisateave

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Dinner buffet inadequate. Their taxi serive guys - Golden ??- Khalid was excellent. Value for money.

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I give for the breakfast 2 stars only but for the overall is a very good

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Staffs were extremely friendly and helpful, excellent customer service!! The hotel is located very close to the pyramids but kind of far from downtown Cairo. There was a lot of restaurants in the area, fast food chains such as Mc donalds, Hardees and KFC was like 5 minutes walk from the hotel. Our room was average clean, normal size and had a safe, […] fridge but no minibar. Good toiletries especially the shoe shine sponge which was very useful after coming back from the pyramids. The swimming pool was very small. Superfast laundry service. Overall you are paying a reasonable price for this hotel therefore cannot really complain, as I would personally pay a bit extra on my next visit and stay at a 5 star hotel in downtown Cairo. Lisateave

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The hotel staff is very incompetent and unprofessional. The air conditioning doesn't work in the rooms and is controlled by the floor, not personal room setting. When arrived to check in, the reception had to ring the bellhop 5 times to just come and pick up the luggage and when he finally came down, he walked passed us and went to gossip/chit chat […] with other staff members. The only hard working staff members were the housekeeping and the managers, after having to correct several of the hotel's staff mistakes. As for room service, they brought down the food 2 hours later, after having called them to ask where it was at. The staff is not well versed in either Spanish or English language. We were not the only ones with complaints, while staying at this hotel. I saw three other couples with complaints about noise, water in shower going hot and cold-not consistent or water pressure problems, and problems with security. Note to Hotel: Your staff reflects your business...managers may be good and speak several languages, but if your staff is lazy, incompetent and can't communicate with its guests, people will not want to return and stay at your hotel. Please train staff on customer service skills. Lisateave

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I was expecting a better quality of a hotel. It is in the middle of chaos. The room that I booked as well as the halls smelled like smoke. The room was too small so I had to book the suite which was way overpriced for what was offered. The AC did not work well in the room. The breakfast was awful and after two days I refused to eat it because it made […] me sick to my stomach. The pool was so tiny and not what was advertised. In addition to this there were so many problems with the internet not working. I do not recommend this place at all. There are much better places so worth your money. Will not go there again. Lisateave

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Just back from holiday and I wouldn't recommend this hotel. The service was poor, a lot of noise coming into the room as the windows are in bad condition and the hotel is facing a very busy road( day and night). Location is not good either, too far from Cairo, I was caught in traffic 3-4 hours every day, waste of time and money. It is not a 4 stars […] hotel, overall bad experience. Lisateave

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The hotel was clean, good size bedroom, small bathroom though, and close proximity to the pyramids(as we could see the pyramids in the distance from our balcony when the pollution and smog permitted). The breakfast and dinner buffet offered a vast selection, and was included in the room rate. However, the most spectacular feature of the hotel is the […] car service located in the lobby area. They helped us plan our entire visit with a private guide/driver for a really reasonable price. You need only to tell them what you want to see and accomplish while you there, and they will personalize an itinerary from beginning to end, completely worry free! Initially, we were concerned about having a guide/driver who spoke English well enough to understand. That fear was completely dispelled when we met our guide/driver Farid. We can't say enough positive things about Farid. He is absolutely AMAZING! Egyptian born, with great communicative English. He was professional with a genuine interest in our safety and making our first visit to Egypt a lasting memory. Farid was probably by far the best reason to book at this hotel! For him it wasn't just about receiving a tip(as it is for many Egyptians in the business of tourism), surprisingly he declined daily tips and kindly requested we waited to the end of our 4 days with him to determine if we thought his service was tip worthy! Unheard of in Cairo, where everyone is after you for money! If you visit Cairo, Farid is a must hire driver!!! Lisateave

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the man in the cafe gave me a free milkshake so that essentially won me over. they also all seem to love a chat.

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My husband and I were very pleased with this hotel. We did not experience anything negative like previous reviewers. Our room was clean and comfortable. The shower had more than enough hot water and wifi worked perfectly. We had a nice view of the pyramids from our balcony on the 6th floor. And the breakfast buffet was great. There was such a variety […] of food I can't believe anyone would not be pleased--scrambled and hard boiled eggs, potatoes, Kifta, foul, yogurt (plain and with fruit), a variety of meats and cheeses, bread, pastries, cold cereal, tea, coffee, juice...did I forget anything? We will definitely stay here again. Lisateave

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I felt it like my home considering excellent familiar environment for both of business and stay

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We were not satisfied with our stay in this hotel. The service was poor, the room was never clean, there was no Wi-Fi as promissed. Would not recommend it to anyone. And it states that the hotel has 4 stars!!!! In the sky???

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This hotel is nice and well equipped, with all of the conveniences i could have hoped for. To say it is 4-stars, I feel, is pushing it. However, it is at least 3.5-stars, and perfectly nice. My room was clean and my shower was hot, what more could I really hope for? The breakfast buffet is adequate - not the best I've ever had, but better than many […] I've had for this price. The house-keeping staff is good - didn't clean as spotless as other hotels, but adequate, again, for the price. The hotel staff is VERY friendly, and I was very happy here. One note - this hotel is on one of the busiest, noisiest streets in Cairo. It didn't bother me in the least. I've spent a lot of time in Cairo, and know that the city in general is noisy and crowded. However, if this sort of thing bothers you, stay somewhere else! It would really be unreasonable to stay anywhere on Pyramid Street, and then complain about "noise." Lisateave

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This hotel is affordable and situated on a busy street. It is good for a base for a day or two and has free wireless internet which is great. Rooms are clean and comfortable but the restaurant is a NIGHTMARE! Luckily, there are some restaurants nearby so you can avoid the restaurant all together. You can see the pyramids at a distance... or at least […] part of them from some rooms. Lisateave

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My hotel stay is a bit partial because I stayed at a partner hotel a few nights earlier and even though the other hotel's rate was about five U.S. dollars more, it was head and shoulders above this one. I would not recommend this one only because I would recommend the other hotel, which is run by same management.

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Well, this is a fairly inexpensive hotel and in general this is reflected by the hotel itself. Rooms are a reasonable size and clean but TV channels are limited and hotel services are limited, sufficient for an experienced traveller. The hotel taxi service is good and fairly priced with drivers who know their way around - hotel shop is however very […] expensive considering the quality of items on sale, even without haggling the same items can be bought for about half the price elsewhere. Lisateave

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Well, this is a fairly inexpensive hotel and in general this is reflected by the hotel itself. Rooms are a reasonable size and clean but TV channels are limited and hotel services are limited, sufficient for an experienced traveller. The hotel taxi service is good and fairly priced with drivers who know their way around - hotel shop is however very […] expensive considering the quality of items on sale, even without haggling the same items can be bought for about half the price elsewhere. Lisateave

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4km from pyramids, we were on 6th floor with a view of pyramids which was an unexpected surprise. Food was good but not great in comparison to the food we'd had on our nile cruise. Only book this hotel through third party websites as the price they advertise in reception is extortionate - they advertise four times what we paid. Not exactly a great neighbourhood […] but you cant fault the hotel for this because this is what most of Cairo is like. Staff attentive, helpful, left us to decide whether to tip (rare in Egypt) and had a reasonably priced taxi service! You might be driven out of the shared areas by a saxaphone song on repeat CONSTANTLY. Lisateave

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Front Office Staff are not well trained how to welcome the Guest (with warmth welcome) in regardless of their nationality or skin colors. They never told us the hotel facilities, or what other benefits included to our booking. Only they mentioned that we are entitled for free breakfast which we already know. We booked for non-smoking room but they gave […] smoking room. No flexible hose for WC in the bathroom which is very important.There is no extension list inside the room. Lisateave

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The hotel is older, but still clean with very polite and helpfull staff.

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