Hotel Portobelo - Guadalajara

Exceptionally clean hotel with updated facilities. Would definitively recommend with one reservation - I could not find anyone on staff who could speak English. If you can get by in Spanish, by all means go ahead and book this property. Located at one end of the Historic District with Metro stop at entry and 7-Eleven convenience store across the st […] reet. Lisateave

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Just stayed on night got a room for around 50.00 a for the nite and found the hotel to be very very nice.

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Best hotel for that price

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Stayed for 2 nights, a short stay, its very well located in the center, close to everything that you might need. taxis pass by all the time, also a subway station right outside. very kind reception and cleaning lady. Plus a very very nice price. Definitely recommend!!! :-)

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We booked last minute through hotels.com, got a great price. The parking is secured. Our view from 213 was very nice facing the park.We did hear cars honking, and police sirens off and on, didn't bother us in the least, no different than staying in any other big city. Took a stroll in the evening, lots of people doing the same. Oxxo and 711 across the […] street. Lisateave

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it was friendly and comfortable usaually stay here because of it.

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good place

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Besides the small miscommunication between the hotel and hotels.com it was a very good stay. The hotel was in a good area, the service was great, and it was very clean. It's not a fancy hotel so don't expect too much; it's a great deal for visiting the city and we didn't spend too much time indoors. The A/C is a plus for the hot days.

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This is the 2nd time I stayed at Portobelo and have been impressed both times. The rooms are always clean. The rooms are quiet (I stayed in a room facing the street and had no issues with noise). The staff is very helpful (although not all speak any English). The surrounding location has a lot to choose from in terms of food (there's also a 7-eleven […] across the street). The subway train has a station right outside the door. The restaurant was not great. Didn't really care for the breakfast buffet, but really other than that, this is a GREAT hotel! Staying there again soon. Lisateave

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second time i stay here and it's a great experience. located near the underground train which makes it easy to travel around and its a few blocks from all the shopping.... definately staying here again.

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Nothing to say - its perfect. I was at room 412, I didn't hear any noise though the hotel is located in a very busy area. The rooms are all new US standard. Wifi is good, service is great and the location Is the best! For this price, take it!!!!

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I have stayed at the Portobelo many many times. I own a hotel in Mazatlan so I know what to look for. This place is very clean.Beautiful rooms and bathrooms. Great staff and housekeeping. Great location. The best part about the Portobelo is the price. You cant beat it.

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We had a fabulous time in Guadalajara and were most pleased with PBH. The staff was most helpful and accommodating. The hotel is spotlessly clean and the rooms are spacious and comfortable. It could not have been better.Thank You.

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The location if this hotel is ideal. You can walk down Ave. Juarez to the right to downtown (centro) past stores. If you walk left lots of parks and restaurants. Tortas next to 7 eleven are good. safe to walk alone or at night! Hotel bar food and breakfast are good too.

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A great find for a great price. Excellent location. Very clean rooms and great breakfast buffet.

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Excellent value in my favorite neighborhood of Guadalajara. In my opinion, there is no other hotel that offers this level of accommodation at this price. I highly recommend it to anyone who wants to be near the center of the city. I go to Guadalajara every week (I live in Ajijic) and have tried dozens of hotels.

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Hotel was clean, well appointed and comfortable. We slept well on our upper floor room. The staff was prompt and helpful everyday with our requests.

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They need more lighting in the rooms or higher wattage in both the bathroom and bedroom. Its kinda dark most of the time, other than that the rooms were great, centrally located and in walking distance to anything downtown. The hotel scent maybe a little strong. Its a plug in perfume thingy, you can just remove it. There are cabs that pull right up, […] the tapio tour was even nice enough to drop me off in front of my hotel at the end of the night. Its nice.. Lisateave

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Great location, updated hotel, staff was wonderful

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The hotel was clean, quite room, and excellent customer service.

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I found the Location, staff, FREE WiFi, Accessibility to Mass Transit Excellent! I have stayed at hotels in GDL's Centro Historico and found this hotel comparable. Again, FREE WiFi, cleanliness of Bathroom & modern conveniences. Already told several Family & Friends this is my new haven! Thanks PBH=)

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This is a great hotel for the price. The service was great, the location wonderful and the staff very friendly and helpful. The rooms are modern, and clean. One day they did not leave towels in our room called the front desk at 6:00 a.m. and they brought them up within five minutes. I would definitely recommend this hotel.

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the hotel is modern, clean and located in a perfect spot for walking the Center. Good parking. The fresh fruit selection is wonderful, many manly-men warm dishes also available as part of the 80 pesos/person all you can eat breakfast. For the rate, it is a great accommodation for business like travel. Free wi- fi Internet connection in the room, hair […] dryer, little safe box and even an iron. Flat screen TV, but since we don't watch TV, we don't know what programs are available. 100% cotton linens, very quiet climate control, comfortable mattress, and not strong cleaning chemicals are used. We love this hotel, we returned to stay there there 4 times already. Lisateave

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We enjoyed our stay at Portobelo. Our only complaint was that the reception was not over friendly.

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Good value. Good for tourists. Great parking, in and out. Help needs to be better trained at front desk to smile and be friendly.

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Stayed for a week the room looked clean and well maintained almost like new. I felt safe and there is free underground parking. One of the light bulbs burned out and the issue was resolved quickly. The park across the street played really loud music, the mattress is rock hard, and there were so many one way streets it took me a while to find my way […] back to the underground parking. Other than that I will come back but not because their beds are comfortable. Lisateave

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Great hotel for the price. Brand new place and the staff has kept it looking very nice and comfortable. Tours pick you up from the front lobby and drop you off again,saving you time and money on taking a taxi to a pick up location. The underground metro stops at the corner, there are plenty of bus lines within walking distance, plenty of restaraunt […] choices as well as bars and night clubs in the area. There ar also a few OXXO and 7-11's open all night for your convinience withing walking distance. Lisateave

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FRIENDLY CLEAN N CONFORTABLE I WILL BE BACK N RECOMEND TO FRIENDS

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Location is great and the rooms are nice and clean. Good Hotel for the price I paid.

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Very comfortable hotel with many amenities! Location very convenient, but along with great locatin comes some noise from the street and revilers. I will go back. Great value.

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Everything was wonderful even the breakfast buffet that you pay 85 pesos for. Room was awesome, water pressure on shower was great. The only thing I didn't like is the receptionist gave access to my room to my mother without my concent while I wasn't there. I mean if only I have a card then I should be the only one that has access.

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perfect. a/c was very good. 32in tv had 55 channels with movies / room service was very reasonable and good food. front desk was friendly and spoke very good english . only down side was the park across the street. they seem to have someone all night on a loud speaker . so if you can, get the rooms faciing away from the park. tacos half block away were […] 40 cents and delicious. highly recommend portobello. get room online, it is 20 dollars cheaper than walking in for a room. thanks hotel.com Lisateave

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Thd hotel is more than what we paid, everything is walking distance and i would sure stay there again, love it and all the staff was super friendly....

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My wife and I have stayed at the Portobelo before and it's a very nice hotel. The location is excellent, the staff is very friendly, and the rates are extremely affordable. We will continue to stay here during our annual visit to Guadalajara.

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This hotel is brand new and location is perfect, I thought it was way too good for the rate I paid, housekeeping and room service is very quick, you'll be surprise how good it is for the price.

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This hotel is worth the money. The room is very clean and very nice. But the food is horrible and the service is OK...the walls are thin though, which is a minus...however this hotel is worth the money because A. It's cheap, B. Quick walk to a bunch of food places, and C. The hotel is VERY CLEAN and looks great. However, don't waste your money on the […] food. And if you have the A/C on, it cancels out the noise from the other rooms. Once again though, it's worth the great price. Lisateave

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excellent hotel, friendly service...!!!to bad when I want it to stay extra couple nights there was nothing available..??but overall nice place and for sure i'll stay there next time

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Guest service is excellent. I will stay at this hotel every time I go to Guadalajara.

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My recent stay for two nights at Portobelo was very satisfying. Hotel is conveniently located in downtown with plenty of free indoor parking. Hotel staff is very friendly, smiling and helping. The room size is adequate. Bedding and Mattress is comfortable. The room is very clean and provides LCD TV with surround sound system. Bathroom is clean. Restaurant […] is very appealing and food is excellent. Had a buffet breakfast for 85.00 pesos and every penny was worth. Highly recommend this hotel to Guadalajara Travelers. Lisateave

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You can't go wrong with this hotel. I have stayed here several times and it is consistently good. It's a great value for the money and the breakfast buffet is tasty too.

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From someone that travel this much this hotel rate's better than Hilton hotels love it next time ill be there at this awesome hotel very very convenient

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I arrived early, like 6am, and they allowed me to check in right then. Later that day I noticed they had some Hottub suites. I inquired about the difference in cost and asked if they had one available for the 2 nights I would be there. They said no problem, and allowed me to move my room to the nicer suite for a very modest charge. Overall I was extremely […] happy with this hotel and I'm sure I will stay again when I visit Guadalajara in the future. Lisateave

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