Avista Phuket Resort & Spa, Kata Beach - Phuket

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Room is new but hotel location not convenience, there is no public bus to or from airport and downtown, usually taxi don't go this hotel, and taxi is very expensive because it controled by local people.

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Great hotel. Very friendly staff, modern clean rooms. Very satisfied

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Good hotel, mostly courteous staff n very helpful manager (except hotel van drivers- extremely rude), good location near market n beach. However the taxi thugs right outside the hotel are a nightmare. You just cannot hire a taxi/van/tuk tuk except from them! If you do, they turn abusive n vulgar n threaten/ rough up the drivers of other companies. Even […] the hotel staff is scared of them n perhaps even working for them discreetly! Won't go back to Avista just bcos of this, ever! Lisateave

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We had a slight problem at check in and spoke to the front office manager the following morning. I was extremely impressed as she went above and beyond ensuring the remainder of our stay was perfect.

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Myself and my partner found this a fantastic place to base ourselves during our stay on Phuket Island. Very relaxing atmosphere and easy walk to beach.

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Avista is a beautiful hotel with wonderful staff. We had a great room and a great experience. It was clean and the room is quite big. Great breakfast too! Nice pool!

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Close to the beaches. Service was fantastic from the staff. Would come again.

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Lovely room interiors however our balcony looked onto a wall with no direct daylight. Whilst this may have been reflected in the hotel.com special price, it would have helped managed my expectations a little. Overall, the location was close to shops, restaurants and the lovely Kata beach. Can be great value for families but maybe not best for very young […] children. Lisateave

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This was the last hotel we stayed in our 16 day trip through Thailand, and it was good, but one of our least favorite compared to the rest, mainly because of Phuket itself. The hotel was clean, nice, had a very friendly and efficient staff, good service, and a great pool. So for the purpose of staying in Kata Beach it was good. However, it was on a […] large hill that made getting back and forth to it inconvenient, the surrounding area was a bit run down and certainly nothing interesting or special, and Kata Beach disappointed us, mainly due to the large crowd, but also from its aesthetics. We were very happy that we had only planned one day there. Compared to the hotels, costs, and surrounding environments in Ao Nang and Railay Beach in Krabi, Ko Phi Phi, and Phang Nga just one hour north of Phuket, this hotel and location didn't compare. Again, decent and good for Phuket, but left us very happy that we had not spent more time there. Lisateave

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A great place to stay. The room is large and comfortable. The staff is very nice. The taxi outside hotel is too expensive. But you can find others down the hill.

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This hotel would have to be one of the best that I have ever stayed in. Only criticism I can make is that the wireless Internet wasn't very good. Other than that everything else was fantastic.

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Great place WIFI in room I had was bad, especially on the Balcony which annoyed me but the rest of the stay was fantastic

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It was a lovely hotel to stay in. The rooms were great and well equipped and everything looked exactly like the pictures. The hotel staff were always more then happy to help with anything we needed. We had some problems with noises from the room above which was keeping us up. The next morning they happily moved us to a top floor grande deluxe ocean […] view room. The breakfast buffet was great, lots of variety although the lunch and dinner menu was average. Eating out is a lot cheaper and obviously you have more variety as there are a lot of places to eat close by. The area seemed great for families with younger kids, not to much hustle & bustle at night but it was well located for everything you need. The hotel was well located with only a short trip to most places. The hill everyone mentions was a bit of an inconvenience on a hot day after a long day out but would only really be a problem for people with less mobility. Overall it was a great hotel and I would definitely recommend it to friends and family as a great place to stay for a nice relaxing time with close access for the fun stuff. Lisateave

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Nice and clean, good pool. You'll get lost in the bed, it's so big. The evening buffet was great for the price but is only put on twice a week. Our only problem was the transport to other places. Taxis cost $13-$15 to Patong which isn't far. We stayed there for 11 nights. Breakfast is good with a large buffet. The hotel has a 14 seater shuttle bus which […] runs twice a day to Patong but which we found fully booked on some occasions. There is no public transport from Kata beach to Patong so be prepared to spend a fair bit of money on if you have to go to Patong like we did. We ended up hiring a scooter for $7/day which is great if you're prepared to take the risk. Petrol sold on the side of the road in bottles will cost about $2/ltr. Found riding around quite easy with no road raging like you get in Australia. Lisateave

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overall very nice and Good...but lot of mosquitos

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Very happy with all aspects of hotel. Beautiful roomy standard rooms - clean, modern. Breakfast was varied and vast. Service was friendly and polite. Would rate this very cloooooose to 5 star resort.

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Fantastic room, would reccomend for both couples and families. Staff were very friendly, they allowed us to have a late check out for around AUD40, we got to stay in the room until 7PM as we had a really late flight. The room had a do not disturb button along with make my room button which I thought was great. Overall a great stay and would reccomend […] to anyone. Lisateave

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The hotel was exactly as was pictured. It wasnt too big with hundreds of rooms and huge grounds to wander - it was more intimate. The Avista Club room was lovely and spacious, the pools comforatable, the upkeep great. The staff very friendly however not all speak enough english and can cause some barriers at time. The breakfasts great but over all menu […] in restaurant just average. The only negative is this is one is the hill. The hotel is at the top of hill and on hot days, weary from shopping is rather a turn off. Would not recommend if have mobility issues - need to take tuk tuk and that can get expensive. Thumbs Up! Lisateave

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We had a wonderful stay here, room was clean spacious and comfortable. The staff were so so nice and friendly. Only downside was there is a hill to climb to get to hotel. Taxi, Tuk Tuk or scooter, which was fantastic experience for two 59 year olds! Great hotel.

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Taxi and tuk tuk out the front is the only downside, charge more than normal, but still cheaper transport in comparison to Australia. Buffet breakfast is fantastic, rooms are exactly like the photos and very comfortable! Staff are wonderful. Highly recommend this hotel. The hill is only 200m and steep, but good exercise! Tsunami evacuation point Also […] if you are concerned. Lisateave

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Graet hotel , excellent staff who are all very helpful, nice food ( the breakfast is amazing ) and cool pool to hang out around.

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The hotel is superb and I recomend to book it with breakfast as it is not included. The staff are very helpful and very humble.

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From the minuite we arrived at the hotel all the staff were extremely helpful and attentive l excellent service. Location is good only a few minutes to beach and town. We were celebrating our 25th Wedding Anniversary and the hotel left a cake, bottle of champers and flowers on the bed - a lovely surprise. Would definetly go back to Avista.

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Great family hotel at Kata beach. Good service. Good kids club. Nice pool and wonderful breakfast. Free Wifi. Close to beach. Plenty of restaurants down at the main streets. Challenging climb up a steep hill. Nearby taxi are not cheap.

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Great accommodation close to family friendly beach

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My family loved every minute of our stay at Avista. We are already planning to come back next year, as long as the price stays competitive ?? Maybe the Hotel shuttle bus could run a little more often, as the cab fares start to build up after a while, but overall it is a Fantastic Hotel.

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The hotel is located at the top of a fairly steep hill and that may be a problem for the less fit! It is used by a lot of families and therefore at certain times there are a lot of children onsite. Positives about the Avista, great staff faultless actually, nice pools, excellent breakfasts, very comfortable room, pleasant view of the sea. Negatives […] are all minor things, an empty restaurant in the evening, we felt they needed to try and get some ambiance or modify the menu to attract people to eat an evening meal onsite. The library had limited English titles, the games room equipment was suffering from young children not being supervised. Thats a parental thing but some of the equipment was left unfit for use on a couple of the days. The biggest gripe would be the taxi service to the airport, going rate in town 750-800Baht, 1200 Baht from the taxis outside the hotel. When we asked town taxis to pick us up they said they could not pick up from Avista. As it was impractical to drag bags down the steep hill you just pay, in the overall scheme of things its not the end of the world but the principal of it is not good. Sometimes not easy to get a computer due to children having access to all computers and playing games. I suggested they keep the two in the library child free as this would keep them more accessible for bookings, work etc, (grown up stuff)! To sum up would I go again; if going to Kata yes, would I recommend it to friends yes, did we have a great time definitely. Lisateave

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Really enjoyed the stay in this nice resort. Clean and big family rooms. Nice facilities well maintained. Very nice pool. Very friendly staff always trying to help.

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Good value for money especially if you can get promotion deals.

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Great family hotel. Service was fast and staff were very friendly.

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This hotel works hard to make your stay enjoyable and the grand deluxe room facilities were exceptional. We had a garden view room which worked out really well as the balcony was quiet and relaxing. We didn't find the hill a problem and loved the nearby beach. The location was also great for nearby eating and shopping and there were plenty of good quality […] restaurants. The only small drawback was that the hotel restaurant couldn't seat us for breakfast one morning and we had to wait 10 minutes for a table to become available. However, the breakfast choice was the best of all the 4-star hotels we stayed in during our trip and the staff were excellent at keeping the tables cleared and the food replenished. The gym was air conditioned with free water and plenty of towels, but the range of equipment was limited so stay away at popular times. Lisateave

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A modern clean hotel with good facilities. Our room was lovely and clean at the back of the hotel which suited us as it was nice and quiet. The kids enjoyed the pools. choice of 3. The breakfast was fantastic, lots of choice and beautiful food. The staff were very helpfu and friendly. The hotel was at the top of hill and was nice and quiet away from […] the main shops of Kata Beach, only a short walk down the hill and round the corner to the beach, 10 minutes to the main restaurant area. We caught a free shuttle to Patong one day. The only improvement could be a more regular shuttle service to and from the beach particularly if you had small children. We checked out a few other hotels while we were there but I think we will definately stay here again. Lisateave

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You are made to feel welcome right from the start and not just another guest. My Mother was taken to hospital and the hotel supplied flowers and fruit while she was in there. They were very friendly and informative. I give them an 11 out of 10. They could not improve. We wished we did not move to other hotels in Thailand and just stay there.

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This is a great hotel for rest and relaxation. We stayed only one night but wished we could have stayed longer. Very clean rooms and adequate amenities. The staff was friendly and helpful. We will definitely book this hotel again when in Thailand.

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the hotel located uphill which annoying to go up and down to buy something or to eat and its in quit area and far from activities

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The property is well maintained. The service and food at hotel was very good. We booked Club room which is huge and has great glass wash room. The only issue I found is traveling up the hill which is quite steep. But overall nice resort.

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First off, this hotel is atop a pretty large hill. You will have to walk at about a 75 degree angle for about 10 minutes if you don't take taxis. The service was good from a roomservice prospective but the service in the lobby is frustrating with constant offers and poor english. The rooms are very nice and modern and have a good overall flow. I would […] not recommend this hotel to anyone not in physical condition to walk. Also, location from the beach and city center is not the best. Lisateave

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Outstanding service, great location, amazing rooms (after two nights in the nicer room, we've upgraded to the most beautiful suite ever...).

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Lovely hotel, we enjoyed our stay family with 2 young boys. Only issue was service was a little too slow, its good to slow down on holiday but things were a little too slow in the restaurant. Excellent location for beach and up on a hill for added Tsunami protection. Really nice staff in general which made a great stay, also bigger than the Peach hotel […] next door so a better option. Kids club was ok for our group, even had PS3 for the slightly older ones. Lisateave

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The hotel on a whole is extremely good, great pools and facilities, free wifi internet, the rooms are really nice. the only things that we weren't that happy on were; that although the bed sheets were changed every two days they still had small stains on them near everytime. they should get new ones once the stains aren't removed by washing. the other […] this that annoyed us was the bar and restaurant prices- all the prices in the menu are a little higher then in town (which you would expect since its a hotel) but what makes is worse is they then put a 10% service charge and 7% tax on top of these prices. as a result we only went to the restaurant one evening because food in town was better and cheaper. But please don't take this as a reason not to go, it was a lovely hotel and the staff will do anything for you. this are only little things and eating out every night is what we wanted to do, we would definatly stay there again. we strongly recommend eating at Po's, it is a little place just at the bottom of the hill from hotel. Is does amazeing thai food, the best pancakes I have ever eaten and has low prices. Lisateave

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The rooms were amazing. Modern decor, superb bathroom. Had a control panel by the bed which controlled every light in the room; the aircon, an alarm clock and a Make Up My Room / Do Not Disturb button. Hotel facilities were good. The restaurant was very reasonably priced. The staff were really friendly. I didn't like the view from the balcony so they […] gave me a different room straight away and even moved all our stuff for us. Only a 5 minute walk to the beach. Lisateave

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Even I only stayed for one night, the room is so big and very convenient! Very clean and the staff is very friendly. Located near to shopping market area and some bars. Breakfast is very good also!!

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Our room needed some renovation, taking a shower was a hassle because water temperature was going from cold to hot all the time. The room was cleaned poorly, no matter how much tips you were paying (we tried anything in the 40-100 baht range) and pillowcases and bed sheets were changed only after 6 days of stay and a asking a manager at the reception […] to do it. On the positive side I should mention the sea view, which is quite nice if you have a club room with balcony. Also the room looks very modern (light blue lighting, large LCD TV, etc.) and the pool is relatively nice.   Lisateave

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Nice hotel with swimming pool and close to Kata beach- only 5 min walk.

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Kata not really a nice area. Karon Beach would be better. Room smelled musty and bathroom tiles were full of mildew. Part of tile on bathroom tub was missing and could actually see underneath the tub. Wifi didn't work. Had to wait in line in lobby to use public computers. Only bright spots were breakfast and dinner buffets. They were amazing actually. […] Bottom line, wouldn't stay here again. Buffet doesn't make up for the poor quality of the rooms and lack of advertised amenities. Lisateave

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