Days Inn and Suites Jeffersonville IN - Jeffersonville

Housekeeping is the issue with this hotel. Good location for Louisville, KY events and the general area. Every location is probably within a 30 min travel time (Shopping, casino, L of U, and more). This could be a great hotel and it depends on housekeeping. I never see much of a staff when there? Did they cut staff to try and save? Someone needs to […] take a look at their operation and budget. Lisateave

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Management/supervisor needs to follow up on housekeeping when they finish preparing the rooms. The window drapes need to be adjusted to block the light at night. Another issue: fabric softener for laundry services. I used a bath towel that felt like sand paper also, you can reuse towels, wash cloths just so many times. This hotel could be a great stop […] over or a place to spend a couple of days! Lisateave

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the fisrt room we went into had not been cleaned in weeks, the toilet had not been flushed in weeks, the room smelled something terrible, the bed had not been made. at first we thought that someone was asleep in it. The young man on duty said that the cleaning staff really didn't want to work there and the manger never checked up on his staff and this […] kind of thing happens all the time. We will not being staying at Days inn again. We do travel all over the mid west and this was the worst experience we have ever had. Lisateave

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Floors in the room were sticky (carpet and tile!) and left your feet black. Linens seems as though they had been laundered but sheets were LITERALLY threadbare, towels were as stiff and scratch as I've ever seen, bath mats were substituted for hand towels. "Breakfast" room didn't have enough chairs for the tables that were present. The chairs that were […] available were so stained you were fearful to sit on them. Their version of breakfast was white bread, dry cereal, one waffle iron. Not a piece of fruit to be seen. Ran out of orange juice and coffee. Lisateave

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This hotel has been convenient for many previous trips and we have always been satisfied with the room, services and location. What happened this trip is the question? This time the room was not clean (Stains on rug, blood droplets in bath room and security latch on door was broken). The window drape would not block the street lights shining through […] and kept waking us up. I fixed that by placing the trash can on the window up against the drape to block the light. I'm hoping this was an isolated event because I'm planning to return. I will take another look to see if the problems continue. Lisateave

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This is a good hotel for a stopover. Room was nice, queen bed plus a couch. Coffee/tea with a separate sink and counter top was nice. Refrigerator and microwave is useful. However, their staff needs some training. No room number written down and was verbally given the wrong number twice. Then at 4:45 AM the clock radio cranked up very loud; staff has […] to learn to shut these off between guests. Lisateave

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I was disappointed for this being a newer place. There was candy on our room floor and there was a lot of areas with missing paint. The beds were comfortable and the desk clerk was friendly, but was a little unhappy with the area

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not much luxury, but it was only $65.

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the breakfast is a little small. did hear few complain about while having our coffee. but everything was just as good as 4-5 stars we have stayed at.

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It is a relativeley new Hotel. Their laundry service needs to change their detergent and/or the fabric softner. The towels and bedding are very ruff and the towels like sand paper.

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The room was not as clean as it could have been. Found other guest clothing in the closet. The corners of the room needed to be vacuumed. Stains on the couch cushions. The room size was nice.

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I was verbally accosted by the manager on Saturday morning. This after my second consecutive week of staying there. I believed that the check out time was noon. However, it was actually at 11am. My mistake, I own that one. I reveived a call at 11:25am from the manager, yelling at me and telling me in a rude tone that he wants me to leave. I have never […] been more offended in my life. Even after I mentioned that I thought check out was at noon, he continued to accost me and tell me to leave. I have been staying in hotels in the Louisville area for the past two months, and will definately not be going back to this one. No amount of convenience or affordability can make up for such rude behavior and poor customer service. I guess they aren't interested in retaining repeat business. They would rather save $8 on a housekeeping wage than secure four more weeks of weekly stays valued at over $1000. Lisateave

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the stay was short but sweet,rooms were clean but needs some repairs like paint.

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I would actually give this hotel a ZERO if I could! My husband and I booked this hotel for a wedding we were coming into town for....We were hoping to save some money, but trust me, saving a few dollars is NOT worth it! Here are a few reasons why: 1. Though the hotel was quite empty, they put us in the very first room by the reception desk. 2. There […] was a random sink in the hotel room, which was actually spacious BUT there were NO lights by that sink/fridge area, leaving it totally dark. In fact, there were only three lights in the whole room and they did not adequately light the room. 3. Our sheets had mysterious grease smudges on them...or maybe black marker? 4. The shower curtain was MOLDY. And the towels were embarrassingly small and scratchy. 5. Free breakfast? Gross. Worst hotel breakfast I have ever seen. We didn't attempt to eat any of it. Plus breakfast ends at 9am and then they lock the room so you couldn't go in there to eat your own food or use a toaster or watch TV or anything. 6. Though we didn't need to use it, the "exercise room" is an outdated stationary bike and some kind of "all in one" arm machine...not even a treadmill! 7. Walls are paper thin! We could hear, literally, every word our neighbors were saying.... This was our experience. Would NEVER come here again and wish we had paid the extra $10 a night for somewhere nicer! Lisateave

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Haven't spent a night in a Days Inn since 1980 and it will be 2080 before trying one again.

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They were renovating the hotel and put us in an unfinished room. The rooms need more lighting too.

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Close to the hospital and close to shopping

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The stay was fine, but I had mistakenly reserved the wrong date and was not allowed to reschedule even though it was several weeks away. I am hearing impaired and did not hear the correct date the first time I scheduled. I was charged for both days.

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reserved 2 rooms...only one was ready at 3:00pm - the other one wasn't ready until 3:45 stayed 3 nights... the second day room was not cleaned - returned around midnight and had to go down to get fresh towels the next day returned to room at 3:00pm and it wasn't cleaned again.. saw service in hall and she said she would get to it... went out and returned […] around midnight - got clean towels but bed not made Lisateave

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Stayed here Wednesday through Sunday and the room was serviced (beds made) only once.

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The house keeping was the worst i have ever had before they did not clean everyday like they said they did. The sheets were dirty and the shower was not cleaned. The shower had visible mold on the walls and there was hair left in the shower everyday i came back to the room. I will not be staying there again even if i have to pay extra for another place […] out of my way next time. Lisateave

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Bathroom not clean and paint needed bad repair most places. Lobby smelled horrible. Breakfast was only sugar and only hot was waffles.

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We just needed an overnight in the New Albany area. The room was very nice, quiet and easy to get to. Vending and ice were handy. There was a breakfast, but we did not eat there as we had to be on our way. Checking in was quick and easy. The rate was very reasonable. It was the lowest in the area, except for another hotel with several bad reviews. I […] decided to pay a little more for the better reviews. Lisateave

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Didnt care for the breakfast

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Although the clerk at the desk was very friendly and helpful, the condition of the room and some of the public areas left a great deal to be desired. The toilet paper holder was dangling from the bathroom vanity; a used washcloth from the room's last occupant still hung on the shower rod; and the room's carpet and comforter on the bed both needed a […] good cleaning, as each were soiled by large spots that were quite obvious. A burned out light bulb in a floor lamp had not been replaced. In addition, the carpeted floor of the elevator was dirty, tables in the breakfast room were not wiped off after the previous guest had eaten, and the ice machine across the hall was inoperable and beeped some kind of alarm all night long (probably indicating that it wasn't working.) The next day the beeping had stopped, but the machine still didn't dispense ice. A banner in front of the hotel said "Now Open." If they had been closed for renovations or updating, perhaps they need to close up for a while again until they get their property in better condition. Lisateave

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The hotel was conveniently located right off the highway and because we had students who needed to save money, the free breakfast was good. There wasn't a ton of variety but for the price we paid you can't complain. Things were fairly clean and the service friendly. It was apparent things had been renovated which was nice. Overall for our needs, it […] was good. Lisateave

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I was a little nervous because of some poor reviews given to this hotel earlier in the year but they did not reflect our experience at all. Thus is not. 5 star property but you do not pay 5 star rates. It was clean and comfortable. We stayed 4 nights and the staff were efficient and polite.

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The staff was friendly and helpful. The hotel was pleasant overall. We were able to hear guests in the next room. The elevator made groaning noises. The room door was very hard to open (had to put shoulder to it) the breakfast selection was all very high carb.

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Everything was good, but one night when we returned our bed had not been made or the trash taken out. We we told them about it wewere told that they will not make the bed if anythng was left on it. We had left one of their towels on it and I can't belive that would do it. However, when told they did send someone up to make the bed, but by then it was […] after 9pm and we said no. Other then that the stay was nice. They have a nice setup for breakfast and is close to the fairgrounds which we were going to everyday for the car show. Lisateave

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I booked 2 rooms at the same time and when we checked in they had 1 room on the 3rd floor and the other room on the first floor. The beds were really hard, and one of the rooms had a faucet that was not even hooked up and it was leaking. We notified the staff and they looked at it but did nothing to resolve the problem.

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We had an excellent stay. The room was clean and comfortable. The hotel was convenient to the highway and the staff were friendly.

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New, clean. Staff was friendly and helpful. I think the regular rate is quite high. I'd only book it third party.

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Had 5 pillows in my room. One had mold on it. Everything else was good.

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The person at the front desk was very pleasant and helpful. For the price we paid, we got what we paid for. I am not dissatified with this hotel. It was clean BUT did smell like a funeral home when we walked in. The breakfast offered was a little sparce, no fruit, or bread. I would not recommend this hotel as a vacation destination stop but as a one […] or two night stay it was not bad. You will need to drive everywhere you go there really isn't anything close by, hense the reason I rated surrounding neighborhood a 2. But again it served our purpose. The reason I rated the hotel location as a 2 was because it was very hard getting to it right now because of the construction on the bridge from Louisville which we were not aware of, so it did take a little time to figure out how to get to it. Lisateave

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My friend and I had a wonderful stay at this hotel. The hotel staff were both informative and courteous. The hotel was also located close to exits 4 and 5 which both have a plethora of diverse restaurant choices and a Walmart (exit 5), which was very convenient! The hotel room was clean every single day upon return and the hotel room was stocked with […] a refrigerator, microwave and sink for washing dishes which was awesome as our stay was a week long and we brought snacks and utensils. When I travel back to Indiana, I will definitely pick this hotel again! Great service, great price and great location make for a irresistable combination! Lisateave

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Grateful that management worked with us on resolving issues related to wrong info told us by the company we purchased the reservations through.

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It was just ok. 1.5 miles away from anything closely resembling food. Room was ok, could have been cleaner - carpet was definitely stained and bleached.

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The hotel is fairly new but was not well maintained. Stained chairs in the breakfast room; full trash cans, floors needing vacumning. Daily room cleaning only replaced linens. Bathroom wasn't cleaned in the 3 days we were there. Floor wasn't clean when we arrived and never got cleaned. Room also very dark. Breakfast was all white flour and sugar: no […] fruit, no protein. Lisateave

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Clean and comfortable. Coffee pot & microwave didn't work properly. Hairdryer missing. Free breakfast pretty skimpy and coffee was terrible. No restaurants in the area.

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Got discounted room. It was nothing much really. On the top floor way in the back. It seemed to me that not many people stayed at the hotel so I am not sure why they put me on th third floor way in the back. Ice machine on third floor did not work. Bed was OK but the sheets were not well done just simply layer on the bed without anybody tuck in. So […] all in all I guess the cheap price has its results. Lisateave

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