Presidential Apartments - Kensington - London

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Good services for the price demanded.

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The hotel was situated in a fantastic location just minutes away from Earl's Court station on the Picadilly Line - which is the line direct to key stations such as the Heathrow Airport, St Pancreas, Leicester Square and Covent Garden. It's even direct to Harrod's. Though not situated smack in the London city centre, it is very accessible by the tube. […] The room we got was in the basement which was nicely furnished and spacious for three of us sharing a room. The toilet was a little small but functional with a bath tub. Our only grouse was the lack of space to place toiletries in the bathroom. WIFI was free but the signal could have been better. It works well in the late hours of the night only and drops ever so often - this is probably due to the fact that we were in the basement. Staff members were helpful in helping us move our heavy luggage up and down the stairs, and to store them if you need to. Overall, a pleasant stay and we'd definitely come back again. Lisateave

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The hotel was in a lovely location, just down the street from Earl's Court underground station (easy walking distance). Gorgeous area & stunning hotel. The staff were very helpful, pleasant & friendly (I had to arrive early then go to the airport & they kept my bags & took them to the room in my absence, allowing me to use the public bathroom to change […] as well). The room/apartment was gorgeous!! Beautifully designed, very modern but warm & welcoming. Having our own cooking facilities was great for sorting our own food out (especially important as my boyfriend had got in from LA & had jetlag) which was convenient & saved money too. One tiny niggle was that there were no pots/pans to cook in, but with the microwave & oven, we managed just fine. A variety of teas & coffees certainly were most welcome too. And if you don't fancy cooking for yourselves, there are pubs, restaurants & bars just at the end of the road to choose from. The apartment itself was very quiet & we really felt like we were in our own little world. Would definitely use again & heartily recommend! Lisateave

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Faultless really

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Great quality hotel steps from the tube station. There is a Marks and Spencer grocery store half a block away, so convenient! Polite staff and comfortable rooms, with heated bathroom floor!

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The hotel is in a very central location in Kensington, just a few blocks away from the tube. We took the tube from the airport to the hotel. Due to the holidays and the time of my flight from London to Rome we had to take a taxi. Concierge at the hotel arrange a taxi to pick us up and take us to the airport. The room was very clean, the bathroom however […] had a damp smell, but I think is because of the way the showers in Europe are installed. The beds were very confortable, the sofa bed was a bit hard. I was the one that decided to stay on the sofa bed, had a back ache the entire time we stayed there. The kitchen was very cute, there are no plates, glasses and utensils. There is a lot of stuff for cooking but not for eating. What I really like was that it had a washer and drier in the room. The first two days in London it rain, it was nice to come to the hotel and dry up the close in the drier. Lisateave

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The hotel itself is in a good location with plenty of local amenities close by. It's a couple of minutes walk to the tube station and buses. The hotel was outfitted in a modern manner with quality bedding used however we found the rooms small and once the double bed and single divan were made up for the kids there was very little room do much else. I […] would see this for use by couples rather than families but if you dont mind the squeeze then children can be accomodated. The main part of this whole experience lacking were the staff. Ask and they would do anything for you however there was a severe lack of hospitality. Just doing their jobs was the attitude we received. Sad because the hotel itself was nice but could be improved greatly with just some smiles and greetings. Lisateave

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Thoroughly enjoyed our stay. The room was clean, well maintained and well set up if just a little bit small.The only complaint is that it was too warm. We slept with windows open in December! Nothing was too much trouble for the pleasant and helpful staff. Location is excellent. Would definitely stay here again.

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Good place, centrally located, nice staff. Only problem is the extremely slow internet speed

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The apartments are located just 2-3 minutes' walk from Earls Court tube station, on a street just off Earls Court Road lined with small hotels. It is very convenient because 3 lines run through Earls Court station - Piccadilly, District and Circle - which means you don't need to change trains to get to many tourist attractions in London. There is an […] M&S Simply Food store, a Sainsbury Local store, and a variety of restaurants and cafes all within easy walking distance along Earls Court Road. Our spacious and modern room had a double bed, a sofa bed, a kitchenette, dishwasher, washer/dryer, and a large TV - everything we needed for our stay. There's fairly good wi-fi connectivity which can be used for multiple devices simultaneously. Our only complaint was that the pillows were too soft, and using more pillows did not help. But this is a really a matter of personal preference. Lisateave

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The hotel was very modern and seemed relatively new. Overall very nice, good location, a block and a half from earls court tube and a direct line from Heathrow. There was not a large amount of space to put things like toiletries in the bathroom due to the modern design. Also, while the closets were sufficient, not a lot of available drawers to place […] clothing. The one true complaint I have is with the Wireless Internet, it was weak and did not consistently work (this was true in 2 rooms). Also, there was no cell phone coverage, not the fault of the hotel. Lisateave

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We had 3 travelers and primarily used the room as a base camp. For 3 the studio was a little cramped. If the third person is a small child this would not have been a big deal. Should have upgraded to have a little more space. the staff at the hotel was great. Louise was fantastic. I would stay at this hotel again. We liked having the kitchenette. This […] hotel was convenient to the "tube" and worked out well for our base camp to explore London. The room was clean and the staff took care of all our needs. Lisateave

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We came back to London for 1 night before flying out of Heathrow the following morning. We loved the added space of an apartment and all of the modern features such as bathroom, kitchen, wi-fi, and washing machine! The only thing that was slightly inconvenient was that after riding the elevator down to basement level, we had to walk down another flight […] of stairs w/heavy luggage. The room was so clean/comfortable, though, that we could overlook the inconvenience!! It was just a short walk from the Earl's Court tube (1-1/2 blks), then we could ride the Piccadilly line straight to Heathrow in the morning! It was very easy to get there from Gatwick upon arrival on EasyJet, also. Lisateave

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...as long as Hotels.com paid them. This hotel was excellent with a few minor comments. The free WiFi was convenient, but it was vey slow. Upon check out, we were told there was balance due on the rooms. This was a prepaid reservation through Hotels.com and it appeared as though they never received payment. This was between the hotel & Hotels.com. […] Hopefully, this ha3d been worked out; otherwise, great place, great price & great location. Lisateave

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Less than 5 minute walk to Earl's Court metro strop. Soft Beds, sofa bed was hard. Had kitchen in studio. Missing spatula and non stick pans in kitchen drawers. No screens on windows. Free internet access. Hotel was close to restaurants and grocery stores. 20 minute walk to Harrods. Metro line, Piccadilly, takes you from Heathrow to Earl's court.

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Great apartments, stayed there for my bday celebrations and very pleased. Very friendly and helpful staff - special thanks to receptionists for all their help!

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The staff is very kind and helpful, next time I need to go to London I´ll book a room there without any doubt.

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I decided to stay in an apartment rather than a hotel for my overnight stay in London, mainly due to the price being much more competative than the overpriced hotels in the same area. I booked a Studio apartment at the Presidential and was very nicly surprised by my room. It was large, modern and clean. There was a kitchenette, which I didn't use but […] it had verything I would have needed to be self sufficient, a dining room table, sofa, large bed and bathroom. I liked the fact that you got loads of current magazines and newspapers in the room. Tea making facilities and a bag of fresh cookies when I checked in too, plus fruit in the room. Within 10 minutes of my arrival I had a visit from housekeeping to check that everything was OK and if I needd anything, the service was excellent. It was just around the corner from Earls court tube which gave me easy access to get around London. The area had loads of shops, bars and restaurants so you did';t really need to go out of the area in the evening to eat or drink. Would definitely use again and hopefully for a longer period next time. Lisateave

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This was a last minute trip for me and my family during the Olympics in London. The hotel was very nice, clean and well maintained. The facility was close to the tube. Parking was available a short walk away at a Marriott hotel.

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Great location but the beds are extremely uncomfortable - my partner and I didn't sleep properly for 4 days. We asked for a double bed that was really two single beds pushed together.

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The location is fabulous - a very short walk to Earls Court tube, and a 10min walk to West Brompton. Rooms are TINY. But they are fully furnished with Washer, Dish washer and a full cooktop, utensils and cutlery.

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The expensive rate of this hotel does not in any way give value for money. I think the hotel is seriously overpriced for what they offer

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We were very pleased with the comfort of the room and the service provided. Little touches like magazines to read and a newspaper delivered daily were not expected for the price. Service was great, beds comfortable, everything one might need in the kitchenette, and location great. Only criticism would be the size of the bathroom. Tiny. Would definitely […] go back, regardless. Lisateave

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The room was fresh and clean and had everything you could need. However the staff at check in were unwelcoming, rude and unhelpful.

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Facilities, cleanliness and closeness to tube station was great. I would stay there again but I would get a larger room. The room I was given was way too small and cramped for 2 people. There was no space to keep our 2 suitcases in the room.

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Wooowa. What a surprise. The room was a retreat from the bussel of London. Totally relaxing overlooking a small inner courthard - very quiet. AC worked a treat. I have stayed in a lot of appartments and hotels in London - for the price this is absolutely the best. I would prefer if you did not stay there or read this - however I have for the first time […] commented on a hotel stay. From a business perspective - it was clean, neat, an excellent place to work and catch up on business with HS internet. The kitchen was modestly equipped but functional. This will be my first choice in the future. Lisateave

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Nice Hotel, clean and friendly. Great location. No big extras. but that wasn't what we were looking for.

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Our basement room was comfortable and beautifully styled, with everything you could want for a couple to be self catering for a short stay. Admittedly we didn't cook but all facilities were spotlesly clean and very modern. No-one on the desk when we arrived, at 10.00 at night. We had to wait about 10 minutes.

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The room was small at first but we were moved to a larger room because the air conditioning was not working adequately. There was no air conditioning in the common areas as well.

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Really lovely serviced apartment for 3. Lifts available which is a plus especially in the presence of older parents and heavy luggages. Very clean and well equipped with everything one could possibly need on holiday. Staff extremely polite and helpful, responding to needs very efficiently. Brilliant location, well within walking distance of Earl's Court […] tube station and near to a number of restaurants. Price? Reasonable. The minus points? Our room was in the basement level which is kind of where all the used linen and towels are collected and where all the cleaning takes place. We could hear the cleaners at work early in the morning. Lingering in the air on the basement level is also the smell of cleaning detergent (only along the corridor, there was no smell problem in the room). Strangely, there was also no shower curtain in the bathroom- needless to say, the bathroom got pretty wet after every shower. Overall, an excellent place to stay. Would definitely recommend and definitely stay again. Lisateave

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Very nice apartments in a great location. Very quiet at night.

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Stayed 4 nights husband & I with a toddler. Location..perfect for tube lines, station with a lift for pushchairs, plenty of shops, restaurants to either take back to room or dine out. Situated on a lovely quiet street. Staff : reception very nice and bell boy very helpful. No worries about storing luggage prior to check in or check out. The room itself […] was comfortable. I would liked to of had the floors cleaned further with tiles in bathroom requiring to be replaced here and there. Only negative was the bathroom.."Couldn't swing a cat" in it. To enter the bathroom (i'm a slim person) you must enter sideways just to get to the toilet. Then if you are looking to bath a child..contortionist springs to mind!! The walls are a bit thin so if you have a child sleeping in the living room and a family next door crying may take a bit longer to sleep. Sofa bed was hard to lie on. Personally I would say its time for a lick of paint. Loved having the washing machine, if only they provided a little bit of washing powder. Can't exactly buy a couple of tablets for a short stay in supermarkets unless you take it with you. Dishwasher tablets are provided plus fairy liquid. Ps I stayed on ground floor but I found couples tend to be put on the lower ground floor. If so, no view. Lisateave

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Well positioned. Clean and well appointed. Main issue is with noise from people walking on floor above.

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I guess, for the cost, I expected better but since this is London, I have nothing to compare it to. Compared to the US, the 'apartment' was very small. Maybe 250sf for an apartment including kitchen, washer (no dryer). Bathroom was tiny. The fold out couches were not great either. The staff was very nice and extremely responsive and the location was […] great. Earls Court is an excellent location and easy access to multiple underground line. The cost was expensive but maybe not so much when compared to other London hotels. Lisateave

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Our initial impression of our room, A09, was all positive. It was spacious, very well equipped It had plenty of storage and work space. It was also nice to find fresh fruit in the room. Then we looked in the bathroom. It was unbelievably dirty. It wasn't as though they forgot to clean it after the last tenant, it looked as though it had never been cleaned. […] There were multiple rust stains on the floor on either side of the toilet from the toilet brush holder. The other obvious feature was the lack of shower curtain. Needless to say, after we both showered, the bathroom floor was flooded. Because of the bathroom problems they moved us to A06. A06 was similar to A09 just smaller. The bathroom was identical except it was clean and there was a glass shower screen. We were happy and moved in. Sometime later we noticed a strong musty smell coming from the bathroom. Easy to fix, we just kept the bathroom door closed. We strongly suspect that the occupants of A09 and A06 just exchanged rooms. We'd love to know how they got on. The Presidential Apartments have a lot going for them. Great location & great facilities. Just check your room carefully before you unpack. Lisateave

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The apartment had everything we required to make our stay comfortable. The location close to the tube, shops and pubs was ideal. We would us these apartments again.

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This was a great place to stay. The studio with pull out couch (a comfortable one, not the kind with a bar in the middle) was spacious for our 3 adult-sized travelers. The bathroom was modern and spacious. The tiny kitchen area was well stocked and suited us well. Our only special request was electrical adaptors, and the staff had them to loan. The […] staff was friendly and very helpful. Location in Kensington was great. Two minute walk to Earl's Court Underground -- easy access to Heathrow and to all the tour areas we wanted to visit. Nice neighborhood street with restaurants and groceries nearby. I would love the chance to visit again. Lisateave

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The bathroom floor was dirty. The duvet on the comforter had not been changed. The front desk could not even tell me how to get to the Tower of London via the Tube. The bed was not a king size. There were no twin beds in the room. It was a love seat that pulled out and was suppose to fit two people--really??? My advice is to look into other places to […] stay in Kensington because it is a nice area. Really close to the underground and lots of restaurants to choose from. There is a Best Western down the street--might be better. Lisateave

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Had a wonderful experience ar Kensington Apts. The staff was most helpful and always courteous. Our room was just right and we liked the contemporary feel and easy comfort. Just around the corner from Earls Court tube station, it was convenient to get everywhere we wanted to go. A small grocery is also on the corner for stocking up on snacks, fruit […] and drinks. Room was always cleaned and ready every day (we stayed 5 days). Slept wonderfully and had plenty of hot water for showers for the 3 of us. I even looked forward to returning to the room at the end of a long sight-seeing day. As an improvement, the hall carpeting could use replacing, as it's dingy and stained. An extra roll of toilet paper and tissues provided for the room would also be nice, but we just bought a box at the grocery for our stay. Overall, this suited our needs perfectly and we would def stay here again. :) Lisateave

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The apartment was extremely comfortable and clean. The staff were friendly and helpful. The location was ideal for Kensington and access to London Central is simple enough with a Tube station (Earl's Court) 2 min walk away.

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The location was fantastic - it is so close to the Earl's Court Underground station. The amenities were nice: the bathroom was cramped but clean with a very nice shower/tub; the kitchen was very small, but perfect for casual travel and well stocked; the pull-out bed in the living room area (if you have a 3rd person staying with you) was mediocre - the […] pillow top and pillows were very nice, but the bed itself was a bit uncomfortable. The desk staff were friendly, but certainly weren't falling all over themselves to make things great. The cleaning staff were friendly and did a pretty good job. Overall, I would choose to stay here or another hotel on this street again. Lisateave

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Very good quality appartments. Good location & pleasant staff. I would recomend & stay there once more

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The hotel staff and neighborhood were excellent. The room itself featured a well-equipped kitchen. The one problem -- a major one -- was that the room was in a sub-basement, with the only natural light coming down a shaft from two stories above. I wouldn't stay there again. (Apparently all the "studio" rooms are on this level or the one directly above […] it. Not much improvement, I'm afraid.) Lisateave

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EXCELLANT LOCATION AND VERY MODERN. OVER ALL I WOULD VERY MUCH RECOMEND THIS HOTEL. SERVICE WAS THE BEST.

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bad no shower curtain so water goes everywhere cramped sink area no room service (yes, this is an apartment set-up...but still) good tube and restaurants nearby large room and comfy bed free wifi in room

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Excellent service from all staff. Heating a bit up and down and sofa bed very uncomfortable but apart from that good value and very handy to tube, shops and pubs. Would stay again.

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