Suites Gaby - Cancun

Very nice three days. Receptionist, Diane, spoke perfect English. Food in the restaurant in the AM was very good and reasonably priced. Room was quiet and clean. Maid service daily was exceptional. WiFi & A/C great

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Great price AWESOME service Good room excellent shower

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This room was far nicer than we expected. The bed and pillows very very comfortable, sheets were nice. Bathroom and shower were beautiful. Free WiFi was a plus! Lots of steps. You do have to ask for hangers and a blow dryer. Great for the price. Cab to the airport was about $25.

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No microwave,fridge,coffee machine,hair dryer,bath tub & locker not working. Receptionists:one in the mng shift doesn't speak or understand English he uses google translate to communicate,eve shift girl speaks little bit but very rude; she has "NO" for everything even without understanding what was requested. Third one of night shift (23:00-7:00) speaks […] v good English and is very helpful. Manager is not supportive too. Everybody including manager but except one at night kept on lying that they don't have access to kitchen of the restaurant to heat the bottle of milk for baby.My baby kept on crying for 2 days after 3 pm till 7 am but they didn't care at all but lied again and again but they use microwave to heat their eatables. Room service doesn't clean the room if you are inside. Receptionist after 3 pm said you must go out if you want your room to be cleaned. I asked why. She replied, "I don't know but you must go out".AN EXTREMELY RUDE LADY. Locker is out of order. They even didn't say it is not working. Toilet is often dirty but room service doesn't like to come immediately to clean. Wash basin is round that spills water on the floor. I regretted staying in Hotel Suite Gaby.My vacation spoiled.Will never ever stay here again and will also not recommend this hotel to any body. Lisateave

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Suites Gaby is a great hotel, especially for the price. The room was much nicer than I expected. It's very simple, but very clean, modern, and nice. The bathroom was in great shape and the shower was lovely with a very soothing shower head. The staff was very nice and accommodating and the breakfast was very good as well (not included in the price of […] the room). There are actually shops and restaurants to walk to around the hotel, and it's a short walk to the ADO bus station. Great place for travelers that aren't looking for the Hotel Zone, all-inclusive Cancun. Lisateave

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The staff and the manager were very friendly. the room was spacious and clean. internet connection was spotty and had to be in the lobby to ensure a good connection. Also there was an issue with noise as you could hear noise coming out of the lobby throughout the night.

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This place has the best value. Rooms were spotless and well kept. The only draw back is the neighborhood. Would not go out at night unless in a group or with a man. Great for a place to shower and sleep then go to Cancun hotel zone to hang out. A ten minute drive to Cancun's hotel zone! Would not hang out in this area by myself. Other than that would […] stay here again! Lisateave

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Room is small but Clean, located in downtown, host is nice and friendly

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There on business, have stayed there in the past. Rooms are a bit small but very clean and loved the wifi access in the room. Free parking was also a plus. Great restaurant down the street, 100% Natural and easy access to mercado 28. Would stay there again.

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The room are not sooooo big but good enough ! Clean.Cozy and nice people working at. Just 3 block from the main bus stop that take you to the airport or other places in Mexico ...and i like that !

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great stay more than expected for the price with great car security.

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Suites Gaby is a no frills hotel, but clean and in room a/c. Our room had a window looking out into the hall - a bit strange. The front desk was very helpful, the location is great for getting to the local and the turista markets. Not too far from wal-mart for cheap Kahlua!

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I completed my third visit to Suites Gaby in Cancun in January 2013. As before the my hotel room was spotlessly clean and comfortable. This isn't a luxury hotel and tends toward the economy spectrum so the contents were nice but not opulent. The telephone, plumbing, television, internet connection, and A/C all worked as expected. I didn't need much […] in the way of service from the staff but they were capable, pleasant, and efficient when I did require their services. The hotel itself seems if fairly good repair and clean. The location is near Market 28 so it's close to plenty of dining locations. If you stay at this hotel make time to visit La Parrilla Restaurant about two blocks away, it's a quick walk. La Parrilla has mariachi musicians nightly and the food is good. Each time I've been there the clientele has been from diverse locations. This last time I met Canadians, Russians, and Japanese. Overall I got what I expected from the hotel. Remember, this is an economy hotel. My per-night cost was $45 plus taxes during the high season. I plan to stay there again when I go to Cancun. Lisateave

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Nice and cheap, friendly staff, right next to Market 28 in Downtown Cancun.

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it was a great experience for all my family, all the workers are very friendly

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This is a NO FRILLS hotel. That being said, Suites Gaby is a very clean, basic, no nonsense hotel. You get two beds, nightstand, TV and towels. That's it. No soach, shampoo, wash cloth. The room is extremely clean. There is no elevator, so you have to drag your luggage up the flights of stairs to your room. Within walking distance of WalMart and other […] convenience stores and restaurants. As I said earlier, it is great for a layover. I would definitely stay here again. Lisateave

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The hotel is very clean and the service was great. One of the best hotels I have ever stayed. In US you would pay at least 3 times per night to have the same quality and service.

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Although this hotel locates in downtown, which means there's no good view outside the window, I was quite satisfied with its condition. It's very clean. I noticed that the cleaning staff folded tissue rose with a band on the toilet indicating it's well-cleaned. Sweet! The surrounding of the room was quiet. Probably they assigned me one in a perfect […] location. Lisateave

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So convenient！ Very close to the market, post office and bus station!

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Suites Gaby has nice convenient location with Walmart and ADO Bus ... Very clean room but they need to put refrigerator in each room ...!!!

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Clean and confortable hotel. Good location to access Market 28, ADO, downtown Cancun.

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No internet service although advertised as such.smelled like cigarette smoke, wet paint and paint smell.rough neighborhood, nite desk clerk unfriendly and unhelpful.

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Most Friendly staff , and although they are updating, cleanliness was all there. Very close to Everything. Great Value!

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The only thing I missed is a lamp by the bed(first time that I saw hotel without it), except that everything was great.

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Room was very clean. They decorated toilet nicely. Right next to Mercado 28. The only thing is that the AC never cooled off. It cost $200 pesos to get a taxi to get to the airport, which was great. 25min to the airport. Very reasonable price. Would definately stay here again. Wireless available only in the lobby

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We stayed I cancun for 8 days. For one week we stayed at OMNI hotel . And one day at gaby. Vet nice location and you really feel that you are in Mexico. Would have wanted to stay longer there as there were many restaurants around to try. The room The only thing is that they did not have Internet and also receptionist does not speak english.

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I went for dental implants so hotel needs small fridge

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We were two couples coming to Cancun prior to our stay in Playa Del Carmen. We needed a hotel in Cancun for the night. We read the reviews on Hotels.com, and that is why we chose Suites Gaby. It was just as advertised. Very clean. Very friendly staff. And there was no extra fees whatsoever. Added plus was Mercado 28 across the street, so we had very […] good food at a reasonable price and the ladies got to shop for some souvenirs. Not a 5 star, but certainly a good place to stay overnight. Lisateave

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the hotel was nice for the price, the bug spray guy was little offputting but better that than bugs. room was clean and comfy. We felt a little too far away from things but buses seem to run quite late.

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Rooms were very clean but small. There is no elevator making it difficult to carry luggage to room. Amenities appeared to be new as if the room had been recently refurbished. Service was good arranging for cab to airport in early morning. The hotel is very near a large market place for tourist shopping with many restaurants serving local and Mayan  […] dishes. Lisateave

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Fantastically priced hotel if you're a traveller on a budget or just passing through Cancun. I wouldn't recommend for a full holiday, but definitely ticks all the boxes for a short stay. And can't beat free wifi in the room!

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Very clean downtown hotel. If your looking for an inexpensive hotel in downtown Cancun than this is for you.

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So many wonderful things to say but I simply don't have time. In brief, highlights were: daytime customer service, convenient "downtown" location, and room cleanliness. Lows: Hotel walls seemed a bit thin permitting me to hear my neighbor's loud tv. Also you can skip the adjacent restaurant for cheaper, better quality food in surrounding community.

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I liked the staff quite a bit, expecially the guys that took car of my rental car.

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Clean, safe, pleasant, and inexpensive. Not for those who find climbing stairs challenging as there are no elivators. Hallways have no AC, but the room AC is fine. Can get a bit hot on the way to the top floors. Near Market 28 where there is a very nice seafood restraunt with local prices. I was on primarily a business trip in country with a day of […] fishing prior to flying out, so I cannot speak to the location in respect to the usual Cancun activities... Lisateave

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Local downtown Cancun, so no beach or international bars/restaurants on the doorstep. 10-15 min. walk to the bus station, where ýou can take the R1 bus (destination "Hoteles") to go to the island with all the shopping malls and tourist bars and restaurants, if you prefer them to local, genuine Mexican places. My room had no window to the outside, only […] to the large open staircase going from the reception desk to the top floor. This means a risk of some noise from reception and from other guest using the stairs. That said, it was a good room with a new bathroom, free internet (wifi and wired), free use of safe for valuables, air con, and as many other reviewers say: It is an EXTREMELY clean hotel! Lisateave

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The hotel is not very close to Downtown or kukulcan Blvd, but easy to move to every part with the bus who are not expensive, it's a cheap hotel so don't expect anything special but it was clean and that the most important for me.

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Stayed at Gaby Suites for one short night. Room was clean, modern, and small. No lift, which wasn't a problem for me. Asked for a wakeup at 3:30am which was delivered on time. Had their driver reserved to take me to the airport at 4:30 and he was on time. Problem free stay. Mercado 28, the king of souveneers, was a half block away.

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