Waldorf Astoria Orlando - Orlando

This is a beautiful hotel, no doubt. It however was not my favorite place to stay and I do not think I would pay to stay there again. It is not easy to get to Disney. They do offer shuttle service, but we asked about going to Downtown Disney and they said they only have service there 3 times a day. We did not ask how often the bus ran to the other Disney […] locations. We ended up having to pay a taxi round trips everywhere. This got expensive. I also was not aware that I had to pay a $25 resort fee daily. Ouch! I got over the money issue quickly because this is the Waldorf and I knew it would be expensive. The real reason I was not crazy was that the hotel did not feel young and hip. The hotel music is basically elevator music and the entertainment was piano music.....nice but not fun. We walked over to the Hilton, an easy walk though the convention area. The pool (lazy river) looked great. The restaurants were really nice and friendly. The music in the hotel lobby was young and fun. If it had to do this again, I would have booked the room and stayed at the Hilton. It was just a better atmosphere.....unless you are older and want things quiet. Lovely, lovely hotel, just a bit to sleepy for our taste. Lisateave

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Staff was friendly, hotel was nice and clean, food was great, very close to Disney with a great view of the fireworks from certain rooms. Will be back.

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a superb hotel, beautifully landscaped garden, good service an altogether pleasant experience.a fair way away from Disney so that may be a consideration, a taxi costs $30.it has the old fashioned view of hotel guest sthat you are there to be pampered and if they can do it they will.go and enjoy

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thuy, pronounced twee, bartender at peacock alley was outstanding.

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Love this place; really enjoy being in Disney without all the overwhelming tourist feel that sometimes happens in the other hotels. Great spa service

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What a great place !!! Would definitely stay there again !!!

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Lovely hotel, however you HAVE to use the valet parking, which is $25 a day then there is an additional $25 a day hotel surcharge. They have lovely cabanas by the pool but these are charged at $200 to $300 to rent for a day. So, a nice hotel but beware of the extra charges!

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The reception and valet were great. You are better off saving money and staying at the Hilton. The Hilton pool staff was much better than the Waldorf. Also, our beds were not made by 5pm on 3 of the 7 nights we stayed. When asked about it, I felt as if the staff were the guests and I was the staff...as if it were an honor for them to actually clean […] our rooms on time. The best was when I was told that they were really busy because of the holiday. When a hotel is able to charge twice as much for a holiday and make four times the profit, they should be able to service its guests not make excuses. If you are going to Disney, do not stay here, it is not worth it...the cost is high, it's inconvenient as it takes time to the parks, and teenagers who think they are better than you pool staff was a joke. If you are going for business or golf, then it will work for you. Lisateave

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My wife and I had a great experience at the Waldorf Astoria Orlando. We were there right after the winter break rush, so that might have been why we were able to get a nice upgrade to a suite on a low floor. The room was fantastic, and the lobby/ entrance area was spectacular as well. Extremely spacious. Staff went out of their way- little things like […] remembering our names, and being polite and professional. Maybe next time I'll have a chance to play the golf course- we had a nice view of it from our room. Lisateave

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Everything about this hotel is outstanding! Worth every penny! The customer service is remarkable, courteous, very professional. Rooms were clean and the beds extremely comfortable. I didn't know it's connected (literally) to the Hilton so if you want an identical hotel for a lower price book the Hilton (will try it next time). The bus to the parks […] was top notch. I highly recommend this hotel! Lisateave

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An amazing stay and a fantastic break from all the Disney madness! Loved it! Will stay again!

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Loved the room (and bathroom) but the $33 per Adult breakfast buffet was a little over the top. Very convenient location.

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The hotel was awesome. The level of customer service was impeccable.

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Excellent and beautiful green spaces

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Weekend getaway to celebrate my mom's 60th birthday, and it was perfect. Great buffet style breakfast!

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Our stay was fabulous! Can't say enough about the staff and the hotel. We had our two sons aged 1 & 4 with us for our trip to Disney World and the staff were so accommodating. The room was really big which helps with two little ones who like to run about. We will stay at Waldorf Astoria Hotels in future!

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Had a wonderful time. Booked a Disney Stay at the Waldorf because of the hotel, spa, and restaruants. was an adult trip so did not need to be staying right at the park. The hotel is beautiful. Open lobby bar playing piano music, the concierge staff and bell men were amazingly helpful... booking shows, getting tickets for theme parks... The bell men […] went above and beyond as well. Rooms were great... had to unplug the fridge in the room was making a load noise but quickly figured out what it was. I'd definitely stay there again. Pool was great, spa treatements were very good as well. Steam room did not work on 2 occasions of the 4 day trip... spa staff said it just happens a lot. we did book this trip partly for the spa services so I hope to hear this is resolved. All in All a great trip. Any concerns we had on anything were taken care of. GREAT VACATION!!! Lisateave

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Excellent service and location. Room had A/C issues that were not resolved. Staff was excellent. Will definitely stay there again.

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Amazing hotel, amazing service. There was a bit of a mixup upon check-in and they went above and beyond. I've stayed at some nice hotels, and this is one of the nicest. My only complaint is that we only stayed one night.

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This hotel is beautiful. My husband and I were there for 5 day getaway. The food was great. Our dinner at the Bull and Bear was amazing with fabulous and friendly service. The hotel is obviously expensive but I expected that. The only thing we had wished for was more things to do at the hotel. There are no shops other than small gift shop. Thankfully […] you have access toDisney from the free shuttle or we would have been bored to stay on the property. We got a car service a few times but it is very expensive. Our taxi from the airport to hotel was $70 for one way. When we went to the outlets it was $45 plus tip for one way. All in all it is a lovely hotel. Lisateave

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Waldorf Astoria Orlando distinguished itself by its impeccable service. The staff were always helpful and courteous and the facilities clean and well-appointed. The location is good too - convenient to Disney and just a few minutes from I-4. Highly recommended.

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Amazing hotel! Loved everything about our stay! We will be back!

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Love this hotel, everything is perfect with the exception of the valet parking, this is the only thing I did not like, the valet parking, it took those guys 20-30 minutes to get my rental car, I will prefer to be able to park my car and get it when I need to.

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Staying at the Waldorf was a wonderful experience. The service was excellent; no complaints.

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we had great time there. I would recommend this hotel to my friend, we would like to live there again if we go to FL

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The main reason for rating as disappointing was the waiting times for service in the hotel. It was the peak Christmas / New Year week and they clearly could not cope. Regular 45 min waiting times to be seated for breakfast and to just get a sandwich from the bar in the evenings. Would expect much better from a 5 star hotel. We did raise with management […] and they did refund some of our bill but the whole purpose of going to a 5 star hotel is to get great service not a refund - so very disappointing. For that reason wouldn't recommend. It may well be an issue unique to the time of year and the hotel itself was in very good condition and service good when finally received! So our advice would be to steer clear at Christmas / New Year unless they can make improvements. Lisateave

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We were there during Christmass week and we loved it. Rooms are big and clean. Staff was friendly. Pool was great. Definitely, worth the price.

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I left a shaver which is worth $250 in the hotel, i call the hotel to check, but they said there is nothing left in the room.

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It was a very beautiful experience. The front desk were very helpful and friendly that they up graded us to a suite, because they did not find connected rooms that I wanted.The rooms were very clean and elegant .The staff were very friendly and nice. The service was excellent. Every thing was first class and it is one of my favorite hotels. I really […] recommend it! Lisateave

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First Class Resort! Heated pool. Spa with steam room and jaccuzi. An all you can eat buffet breakfast at Oscars. Champagne and chocolate bar on Friday night. Complimentary bar drinks.I experienced that and more.....

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This is a relatively new and spacious property near the Downtown Disney area with a convenient free shuttle that runs to the Disney parks. The rooms are larger and much less run-down than its sister Manhattan property and represents much better value than a Disney hotel if you are wanting a more upscale property. The service is efficient and professional […] however lacks personalised charm, which could elevate this to a truly leading hotel. Lisateave

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First class experience. Highly recommend this hotel to anyone.

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All the people working and they are friendly. Is very close to Disney parks and you don't need a car because they have a free transpiration . Valet parking is Excelent as same the Front Desk. My family loves the hotel.

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Over the years, we have stayed at the Disney hotels multiple times, from the Grand Flordian, to The New York Bay. This hotel stands head and shoulders above them, from every perspective. Granted, if are chasing a Character Breakfast, and wNt to be living "in the thick of it" then stay at a Disney Hotel (you can purchase a Character Breakfast as a non-Disney […] Hotel Resident), but other than that, better stay at The Waldorf and take the shuttle, or a car, back and forth. We stayed 5 nights and loved it! Lisateave

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Service needs to improve at this hotel. Had a chicken bone in the soup and food that was delivered 2 hours late. These were the only negatives to the hotel. If you eat somewhere else and are looking for a beautiful and comfortable place to stay then this is it.

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This was our second stay at the Waldorf and we will be returning. The hotel is lovely and very well maintained. The pool is great and guests with kids can use the adjoining Hilton pool that's more casual and has a lazy river. The hotel is about 10-15 minutes from the parks and provides frequent shuttle buses to and fro. We ate at the restaurant in the […] bar and the food was very good. My husband likes to stay off Disney property to have some break from the chaos and this is a great option. The staff is is VERY attentive and friendly, great hotel. Lisateave

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My wife and I really enjoyed our recent stay and would recommend the hotel highly.

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I have stayed all over the world. My wife and I spent the night and took advantage of all the hotel had to offer for our 23rd anniversary. It was truly a fantastic experience from the moment we walked into the door until the time we left and the valet parkers put two cold bottles of water in the cup holders of our vehicle. Truly unbelievable experience […] from the front desk people to the maintenance people in the hallways. Everyone was beyond courteous. Lisateave

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