Rayfont Downtown Hotel Shanghai - Shanghai

False information regarding wifi The hotel doesn't have wifi at all and we need to pay for wired Internet in the room.

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My biggest problem is the hotel does not have proper signage so it was difficult to find. The room was nice and clean. Staff were friendly. The hotel is located close to the metro.

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It was quite a pleasant stay, except housekeeping service wasn't thorough enough to dust table top in the bedroom and bathroom counter.

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My stay overall was quite satisfactory. I stayed for a week at this hotel. This hotel feels rather a serviced apartment (not a hotel). This is the feeling you get in the lobby area. The only thing I didn't like about this hotel is the lobby area. it does not give you the feeling of staying in a hotel. The lobby was cold and uncomfortable. Otherwise, […] the room was very cozy and clean! The bathroom was excellent, in fact I loved the bathroom - very modern and clean! The location was not so bad but had to meander around to find some good food places. It was quite convenient though. Lisateave

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I have been staying this hotel almost every trip to Shanghai. I like the location. However, the service was somewhat deteriorating and the amenities are somewhat old. However, I might come back later again for the location.

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I have been staying this hotel almost every time I come to Shanghai. It is still comfortable. The location is great. However, the maintenance and quality of service is deteriorating. The facilities are getting old and the room cleanliness is also worse than before. Overall, it is still nice to stay here.

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Friendly staff and nice clean room with all amenities. Little out of the way from main tourist spots but still near enough. Good location if you want to get a real feel for Shanghai and its people. Definitely would stay here again.

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This is a very convenient central location in Shanghai, within one block of the subway and with good restaurants and coffee shops in the neighborhood. There is also a shopping mall within one block.' The hotel and room were very clean. The two things against this hotel were (1) no free internet and (2) the staff were unfriendly to point of being rude. […] However, I would book this hotel again because of the location and price. Wifi is available at coffee shops just one block away. Lisateave

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Rooms are stylish and clean, but very small. Hotel itself is a little run down. Super close to line 9 of metro, pretty good location.

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Firstly , This hotel does NOT have a swimming pool or gym as advertised. My wife and I stayed here for 13 nights and were very disappointed on all aspects which was nothing like the advertised hotel. The room was dirty , we had a toilet blockage on the first day which took 12 hours to repair and the standard of cleaning was basic to useless despite […] complaining. Views from the hotel were of other buildings in close proximity so if you want a view of shanghai --- it isnt here !! I must say that my wife is chinese and had no barriers to communication at all, just lazy uncaring staff. Do not stay here !! Lisateave

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This Raymont is on the north side of a large apartment complex from another Raymont on the south side. I have stayed at both. This one is in better shape than the other. But the other one has the nice indoor pool. Though this Raymont says they have a pool, you actually have to walk outside for 5 or more minutes to get to it. Both are great value for […] the money. Lisateave

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Really spacious and totally comfortable. Close to two metro stations and lots of restaurants.

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The staff was not professional. Their English was bad. No wifi in the room. Still using dial up cord in order to connect Internet.

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Good deal base on the room rate paid.

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satisfied

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Close to shopping areas and bus/subway. It's serviced apartment style lodging. Some of the rooms are located in next building so it can be slightly inconvenient. Clean room, the suite I booked is spacious with kitchenette. Overall good place to stay if it is close to where you want to be.

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Pleasant but could be better.

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Wifi only in coffee shop area and that was very poor. Food not great.

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I was very well pleased with the hotel and staff for the price that I paid per day.

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The hotel staff was cordial and most knew English. The bed was very comfortable which you don't always get in Asia. The water for the shower/bath never got warm enough...luke warm was about it.

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Good location, good price, great choice for business trip.

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Economical and hotel worth the price. Close to No. 9 Metro line and the new mall which provides convenient communication and various eateries. Highly recommended.

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Overall, it was very good. Our one complaint is that we booked a room with a double bed, while our friends booked a room with two single beds, and both rooms were the same price. However, our room was much smaller, and considering that we paid the same price, we expected the rooms to be of a similar size.

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it is not 4 star holet. only 3 the most.

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Was a nice place for the money can't beat the price people are nice service was okay and the French quarter was phenomenal overall I would stay there again.

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The hotel is somewhat well located close to the Subway. I asked for a non-smoking room and got a smoking one, it was clean and it did not smell but after 2 days, I could smell the smoke from other rooms. It is a bit run down. The price was good, if I return to Shanghai, I would probably try a different hotel. I would not recommend it to anyone. Its […] was not horrible but not good either. Lisateave

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Would never stay there again never been so upset with my choice of stay, service was terrible didn't help me at all, there was no gym or pool in the hotel it was a 5min walk, breakfast was very ordinary, and the room was not clean there was damage throughout the room and hair all over the bathroom floor. Wouldn't recommend this hotel to any!

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I regret having booked this hotel for my 3 nights inShanghai .. almost none of the staff can understand or speak English - this made my stay in Shanghai a somewhat frightening experience. The staff were not able to help with directions and the food at breakfast was average to say the least. Taxi drivers were not able to understand or speak any Eng […] lish. Lisateave

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Only it is a good price in Shanghai. Except that others just so so.

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Good location, next to the subway line. Foodcourts nearby, so lot of variety of food available to experiment with. Rooms were very comfortable. Would recommend this hotel.

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Very Good Services and quality of proprety. Some Personel receptionist need to improved theire english communication...

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Good hotel for families or large parties. Well located.

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My stay in the hotel was very comfortable and complete with all that will be needed in a business hotel stay. Also they were right in their description of the hotel. Very convenient location- near to most sight seeing destinations in Shanghai- whether thru the subway or taxi. The staff were helpful in assisting me in finding destinations and in writing […] the chinese translations of some places that I wanted to visit. They really assist in making my stay enjoyable and satisfactory Lisateave

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I was not able to control my A/C from my room, I was on the 33rd floor of this hotel. It was so hot in the room, I called front desk 4 times before someone was finally sent to my room. I was thinking maybe the A/C was broken, but the man came in and checked and said everything was okay. I asked why is it so hot, he put me on the phone with someone who […] spoke english and I was told it is controlled by the hotel. And If I want it any cooler to open my window. And you have to pay for internet useage at this hotel. Lisateave

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Nothing for nothing and very little for a half penny.

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We stayed 8 days there and enjoyed our stay. The front desk is always busy but they are nice and polite. The rooms are small but in good condition. The only issue is that central air sometimes were too strong. We had to open our windows at night.

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We have to change to different room of the same grade after the first day of our stay. We felt that the bed sheets had not been changed when we moved in. The shower head was leaking and the carpet was old. After our complain, we were changed to a much better room which we were happy and stayed for the remaining 3 days.

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The entire experience from booking to stay is excellent. We enjoyed the room and the surrounding. Will come back again.

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overall a good value for the price. generally nice hardware - has everything you need: safe, coffee/tea kettle, hair dryer, bath robe, etc. conveniently located; friendly staff. the service could be improved in the areas of putting the guests comfort first; housekeeping can be kicked up a notch - the bathroom floor was a bit dusty. bedding is acceptable […] but not high quality. disappointed that they charge for internet and local calls. Lisateave

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Hotel change its room rates easily, at the same day asking the same room rate, different courter person gives different prices.When you booking is one price, then after two days stay,if you want to stay two more days the price will be doubled.

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Exterior and lobby are what you would expect for the price you pay - i.e. standard, nothing too glamorous. Rooms are very very nice for the price. We stayed in a double deluxe, clean, new, rather spacious. For the price we pay, very good value for money. Definitely recommend it. 5 minutes to the metro station, very convenient.

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A nice place for your staying.

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Very good price for my 7 night stay, comfortable smallish room with fantastic views. Breakfast extra and uninspiring. Staff very helpful and most spoke english well. Hotel well positioned about 10 minutes across busy road to nearest metro station and 2 km to Peoples Park and the Bund. French Concession eating and shopping 15min walk to the north.

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