Swissotel Resort Phuket - Phuket

Stayed in the swissotel for a week and a half in March 2013 and generally found it a most pleasant experience. Main gripe was that we were given a much smaller room than expected so had to ask for the bigger room (which was pictured on the website) which we were duly given. As we did not have children with us we spent most of the time on Kamala Beach […] which had the perfect balance of restaurants and bars etc whilst not being too busy. Overall the hotel was fine but had an annoying live act that played loud music in the restaurant. The food (and eating experience) is far better on the beach. Lisateave

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I have stayed in 2 bedroom pool view deluxe suite for 4 days 3 night with my family in late january, the condition of the hotel was totally good, it has a lovely pool, quiet and peaceful location,good breakfast, the staff were really friendly and helpful. The problem was that inside my suite there was only 1 bathroom which was shared with washroom, […] second the location is far from shopping malls and city center but only 5 minutes walk and pass the street to kamala beach and for me was ok... Lisateave

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I found it incredibly unusual that when checking in and having already paid in full online that I had to pay more cash upfront for each day that I was there in order to cover for in Hotel purchases. I don't have a credit card however had 2 debit cards that are not accepted. Unless you have a heap of extra cash after already paying for your hotel it […] is best to give this place a miss. Lisateave

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Having stayed at other Swissotel properties, this one is not of the same standard. Though the service was good, that unique quality I found in the warmth of the staff was present, though lacking a surprising percentage of the time. I felt as if I could have been in any big chain.

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Swissotel at Kamala Beach is a great place to stay. The front office staff are always ready to help with a smile. It is a little out of the way from the Patong and the Phuket town centre but taxis are always readily available to take you there. I think it's catered more to families but having said that, it would be a nice place for couples as well.

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Very good Hotel, great service, very clean, good food and great clientele, fantastic location. The only negative was the power went out at night for quite a few hours, the hotels generator power does not extend to the room therefore was left in absolute darkness. This was late at night and didn't affect my stay. I would recommend this place.

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This was the second time we'd brought the kids here but we also stayed at the Katathani and Horizon at Karon. For a family, this place really stands apart. The rooms are lovely (big 2brm plus kitchen/living with 3 LCD TVs) which are tough to find in Phuket plus rates were lower than we paid elsewhere for the normal 'all-crammed-in-one-room' deal. Also, […] best hotel breakfast ever, kids loved the pool and slides and top-notch restaurant with varied menu that caters brilliantly for kids with pricing that's only mildly extortionate. People are absoutely lovely which is probably helped by the fact that it's not a huge resort, good beach 5mins walk away, Patong is 5min/400baht in a tuk-tuk, great massage & tailors just out front. We're already talking about going back - this time, only to Swissotel. Lisateave

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The hotel was great,rooms great and pool area wonderful.The waterslide is great for little kids as well as the big kids at heart.I would recommend this hotel for anyone.The only thing I would suggest they have is a shuttle bus to nearby attractions or beach locations eg Phantasea or Surin Beach etc.Restaurant is ok to eat at but needs someone to get […] orders correct and out while food still hot.This was our only dissapointment,the meal for lunch.On saying that the breakfast available is great with many options.Overall I would recommend this hotel to anyone. Lisateave

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We experienced a tsunami evacuation during our stay and the staff were exceptional. Even the general manager was hands on. Took care of us with food, water and towels while up the hill. The staff were the friendliest we have ever met. Loved our children. This is a great family hotel. Only things were the kids club smelled damp and they took ages to […] remove room service trays when requested which started to smell after being outside for a full day.Also instead of changing a bed sheet that my daughter had spilt something on, they turned it over. Hotel is away from the hustle and bustle of Patong. Taxi driver Mr Ben down the road has well spoken English. Recommend asking for him as he points out places of interest along the way. Lisateave

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Was earlier Courtyard by Marriott, name changed from 1 April 2012. Since Phuket is hot round the year, I wish the Swissotel had public areas (bars, restaurants) with airconditioning. But the resort has excellent processes and customer care; is very family-oriented; 2-bedroom apartments are superb value for money. Though its not on the beach or on Main […] Street, the location is comfortable, with services like mini-market, laundry, massage, car and scooter hire - and even tailors! - just outside the entrance. Very good local food. Staff is well-trained, courteous, anticipative and attentive. Well worth revisiting. Lisateave

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Was earlier Courtyard by Marriott, name changed from 1 April 2012. Since Phuket is hot round the year, I wish the Swissotel had public areas (bars, restaurants) with airconditioning. But the resort has excellent processes and customer care; is very family-oriented; 2-bedroom apartments are superb value for money. Though its not on the beach or on Main […] Street, the location is comfortable, with services like mini-market, laundry, massage, car and scooter hire - and even tailors! - just outside the entrance. Very good local food. Staff is well-trained, courteous, anticipative and attentive. Well worth revisiting. Lisateave

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Ideal for families with a great kids club and water slide that kept them occupied for long periods. Shops near to the hotel were useful to buy bits and bobs as well as local trips. Spa in hotel was great and gave a discount before 11am. Whilst breakfast was pricey - about 400 bht each the lunches and evening meal were reasonable and varied though. Patong […] was nearby for the odd trip and Kamala beach is a short walk from the hotel with an underpass for safe crossing of the beach road. Free internet access also was very welcome. Lisateave

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まず、周辺に何もありません。ホテル前に、お土産屋さんが数件だけです。マッサージは、ホテル前の道を直進し、左折したところにあります。タイマッサージ・オイルマッサージとも、１時間300Bです。とてもいいです！！食事はホテルでしました。それほど高くないと思います。味もまあまあです。周辺に何もないので、それがいいか？悪いか？です。ビーチまでは、歩いて５分。とても静かですが、のんびりして泳げます

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Can be better

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Prima Resort met prima restaurant en 's ochtends goed ontbijt buffet. Alle kamers liggen langs het grote zwembad. Er zij voldoende ligbedden voor alle gasten. Zwembad heeft ook nog een leuke glijbaan voor de kids. Er is verder een goede fitness ruimte en een prima creche voor de kleinste gasten. Het strand Kamala beach is op loopafstand (ca. 500 meter). […] Verder is Kamala redelijk rustig. Als je ergens anders heen wil ben je aangewezen op taxi's. Lisateave

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