Alta Vista De Boracay - Boracay

This was our first trip to the island. We picked a great hotel to stay at. The staff picked us up at the airport and took us the hotel. The staff is very nice. I only had one issue when i asked for additional pillows. The bed only had two pillows. SO i called and asked for more. the woman at front desk said no. I guess there is a pillow shortage in […] Boracay (very weird). But that is the only negative i would say. The food at hotel is great. We swam at pool. It was empty most times. Take advantage of private beach. We went several times and we were the only ones in the water. Lisateave

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Loved everything about the Alta Vista Hotel (quiet, private, clean, excellent views and away from the madness and pollution of the downtown area) except the fact that they were too bureaucratic about verifying my Expedia reservation. Come on, folks, this is 2013...get with the program--this is now the modern financial world! I've traveled in many parts […] of the world, and verifying an Expedia reservation should NOT be be painful--they had to check with corporate HQ (or some such place) to "verify" my reservations. It was a bit annoying considering that my account was already charged and my reservations were already PAID. One gets the impression that the hotel does not have their act together in terms of transacting business in the modern financial world. Quite annoying. Otherwise, we loved the hotel and our "loft suites" reservations. Lisateave

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if you are the kind of person or couple who would like to stay in your room and not go out much and would like to save a few quid on your accomodation this is the right place for you, i have to say this hotel is very far from the d'mall and white beach which you will be spending most of your time at. how ever you will get free transport service to and […] from the hotel, but my overall review after staying at 5 hotels in boracay in 2 weeks, i wouldnt personaly go back here. it has a very good view to the mountains i have to say but the up keep of the rooms were very old fashioned with early 80s wooden flooring, just to top it off you would have to pay for wifi access in your room and its quite expensive. and lastly our toilet didnt have a room but a shower curtain which was very weird and uncomfortable however the shower room had its own door... !!!! Lisateave

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Alta Vista was OK to GOOD - The staff tried hard, were exceptionally polite, helpful and friendly. On the downside, the lack of structure, order and communication left a lot to be desired - Breakfast was poor, overcrowded and on the whole, uncomfortable. The restaurant was also the breakfast room, which was empty every evening. In the evenings, there […] was no hotel entertainment, so going into town is a must. Amazingly there was NO iron in the room. We were told it was due to safety, which we didn't understand. Having said that, for a charge - they ironed our clothes. There is no gym, and the family playroom was almost a bear room with padded walls - The infinity pool and kids pool area is nice, clean and comes with stunning views - as does the whole complex - the views from the top of the mountain are breathtaking. Overall we liked it, though as a family with two small boys and a single granny, we wouldn't go back. Alta-Vista was a step too far up the mountain and if you didn't take the free shuttle bus - we got ripped off by the local motor-bike taxi's. Their standards are lower than the west, yet as we understand it, the hotel is owned jointly by Chinese/Philipines, so it's no surprise to see 4 star reviews which really mean 2-3 in the west (BEWARE if you are a westerner looking for 4 star, this is not it). This brings us onto the island as a whole...... Lisateave

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We liked to stay at Alta vista de Boracay. Great, large rooms. But food was very disappointed. It was just like for Korean and Chineses people, just eggs for European people. I recommend you try to make it more international. Thanks.

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hotel is not on the main beach but they have their private beach which is a paradise if you are not scared with the big waves.=). Hotel is about 20 min.approximately to d'mall where they drop and pick up guests with their shuttle buses. min buses runs every 1H.Hotel is good but the only thing i didn't like is their food. I think they should improve […] their menus even they will have to charge more money to their guests.Food choices are very few. Wi-fi is only available by the lobby area and if you have to use it in your oom, you have to purchase a prepaid card which is ok 100 pesos for an hour. Lisateave

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My wife and I stayed here and had a fantastic time. Room was spacious, clean and had a balcony, which was a plus. Staff were incredibly friendly and the location superb. While it's not right in the heart of the action, that's the appeal. They run regular free shuttles to D'Mall and because you're high up on the mountain with few hotels nearby, you […] have more space and fantastic views from their infinity pool. You also get access to Puka beach, a private beach very nearby, which is much more beautiful than White beach. If you go to Puka, I wouldn't recommend eating at the small restaurant there, however, as we found it to be very dirty. (And we often eat at street vendors and aren't too picky so take my word on this). While the front desk staff were also friendly and tried very hard, it was often more efficient to wait for a regular staff member rather than del with one of the many trainees as they tended not to know the answers to our questions and were a bit disorganized. The food at the restaurant was so-so but we were expecting this based on past reviews and most times ate in D'Mall anyways. Everything was clean and again, the staff were pleasant, but they lacked anything more than basic cooking skills. That said, the free breakfast was great. If you can eat in the outdoor area rather than the restaurant, I'd recommend it as the restaurant was extremely chaotic, while the outdoor area was very tranquil. Overall, great experience and would definitely return. Lisateave

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20 minutes bus ride from white beach (hotel provides once a hour a free shuttle), mini bar in room only filled per request and payment, door to balcony was not properly working, breakfast buffet was soso / moderate in quality. Staff was very friendly.

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You will need a shuttle going anywhere, the shutlle is provided free of charge by the hotel. Overall, i can recommend this hotel

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We had a wonderful stay at Alta Vista de Boracay. The rooms were very large, clean and comfortable. The staff is friendly and helpful; they greet you when they see you and are very accommodating to special requests. Although far from White Beach, there is a free shuttle every hour to d*Mall/Budget Mart up until 11:40pm. The hotel also has it's own […] piece of Puka beach on the north face of the island. This hotel is a class act and worth every penny. Lisateave

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BEEn here twice loved it both times breakfast improved from my last stay if u like peace its the hotel for u

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the hotel......nice, clean and quiet. the food were greats...love it, there were many foods to chose from, the staff, especially the one called "gerard" very accomodating , the staff are truly an assets to the company, love to stay there again........

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This hotel is not serious. Do NEVER leave your credit card info with this hotel. If you have to cancel rooms here, they will avoid picking up the phone or answering you until it is too late to cancel. They may "call back later" or tell you to call an unanswered number in Manila. This is not a serious hotel, stay away! They ruined our easter holiday […] now in 2012. Lisateave

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We stayed for three days. Good aspect The hotel's most of staff was very kind and nice to guests The hotel's private beach was less people than whitebeach and beautiful.But less fish. Whitebeach's sea has a lot of seeweed and color is green.It is too dirty to swim. They have free shuttle bus to the whitebeach. Bad aspect For breakfast,there is nothing […] eat except for bread and rice. There is not much food for guests.Hotel couldn't cathch up serving food to the guests. It was terrible. For location,there is nothing interesting place near from hotel and it's very far from whitebeach.We have to take trycycle or hotel's shuttle bus to go out. Some time there were many guests to take bus,it took many time to get on the bus. For arrangement golf,we asked the front desk for arranging golf twice ,but they completely forgot that. So we couldn't play golf. For room facility,the nob of shawer was broken and we have to chang our room at midnight. Totally,I can't say good or bad. But we will not stay this hotel again.If you would like to stay at quiet place and don't mind take time for transportation and poor breakfast,it's Ok to stay. Lisateave

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All i can say about Alta Vista Borocay is EXCELLENT i will be back . Keep up the good work.

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Hotel is nice. The pool gets dirty fast. Great breakfast. The have shuttle service

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very nice, convinient for families. its just that our room is not applicable to our elders with us because theres no elevator. And we have just one experience that we feel awkward because one of receptionist send us to go downstairs to have our breakfast wherein we go down and then one told me that we should go up to have our breakfast there. Its embarassing […] on the eyes of others there staring on us whats Happening . Anyway as my Husband said we are all human can always make wrong unintended. But most important to me is the way we treated as Guest, how they organize our travel from Kalibo to Hotel and return. Personals are very kind and friendly, approachable. If ever i plan again going back to Boracay for holidays ,i will definitely booked again the same Hotel ,ALTA VISTA DE BORACAY, Fantastic. Lisateave

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We were very disappointed and disgusted to find that the bed sheets had not been changed since the room was occupied by the previous guest(s).

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Worthy to stay

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This hotel is one of the better places to stay in Borocay. Good in comfort, price and ammenities. The hot tub was broken only bubbles and no heat. But the breakfast, the room, price, and shuttle made it well worth it. Could improve on the shuttle as sometimes going back was crowded.

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Pros: hotel is nice, quiet as it is far from the commercial areas; buildings and rooms are well-maintained and clean. Hourly free shuttles from hotel to town center and main beach. The staff is the main asset of the hotel: patient, courteous and respectful. Cons: Being far from town center is also a disadvantage as you have to wait for the hourly shuttle, […] so movement depends on when the shuttle comes and goes. A dependable queuing system must be adopted to prevent misunderstandings among guests. Shuttle to private beach (Puka beach) must at least be extended up to the night to let guests enjoy the beach more. The food: very uninspiring and ordinary and not too tasteful. The hotel should totally make-over its menu, in all aspects, including the cafe. Hotel is not for the elderly as there are no room boys to help carry heavy luggages to hotel buildings without escalators or elevator. Lisateave

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Very nice Hotel

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Location - very isolated from the main tourist area of Boracay. Minumum 10 min drive (via tricycle or shuttle bus) to Station 2, where you will find everything you need. The hotel does provide a free shuttle once every hour until midnight. Food - horrible! Either super salty or with no flavour at all. Free breakfast is subpar from other 4 star hotels […] I've stayed at. Avoid eating at the hotel if possible. Service - Just alright. Check out is a time consuming process, so give yourself some extra time - we ended up getting delayed by close to 30 min and missed our flight out of Boracay! Hotel Condition - Superb. The views from this place are AMAZING and it feels like you're staying someplace super expensive (which you are compared to other places on Boracay). Room - Had a weird moldy, unused smell that wouldn't go away - and it permeated our belongings as well. Other than that it was good. Had a small kitchenette which was a plus. It's a good place for a romantic getaway - but that's about it. I wouldn't stay here again with friends because it's no fun. Lisateave

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In my opinion the best resort in Boracay , even if little far from the white beach, the shuttle to there every hour and for free, the staff is very helpful , Sure I would be there again, highly recommended .

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I have nothing but praises to this hotel. The service is excellent and the condition of the hotel is well maintained. The set of breakfast is new everyday. The training given to the staff are excellent because they are all courteous and exhibits professionalism. It's a bit far from the white beach but they have vans going to D Mall until late night. […] You can even request to send you to Puka Beach and fetch you anytime. This is a great hotel. Every peso I paid to this hotel is all worth it. Lisateave

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I have nothing but praises to this hotel. The service is excellent and the condition of the hotel is well maintained. The set of breakfast is new everyday. The training given to the staff are excellent because they are all courteous and exhibits professionalism. It's a bit far from the white beach but they have vans going to D Mall until late night. […] You can even request to send you to Puka Beach and fetch you anytime. This is a great hotel. Every peso I paid to this hotel is all worth it. Lisateave

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Pros: - Beautifully located - Free shuttle service to White Beach - Service minded and well mannered employees Cons: - Far away from the beach - Poor hotel restaurant with sub par food - The internet you pay for is a complete joke, expect 10 kb/s - Even though you speak perfect english it is hard to make requests out of the ordinary like asking for […] a corkscrew to your room or ordering extra meat with your chop suey Lisateave

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A good hotel for a couple of days. No direct access to the beach, but free bus to White Beach and Puka Beach. Full during New Year (service is still ok) but almost empty during other days (service is much better). Breakfast could be better, but this is due to many guests. Almost 40 minutes by check-out at 5:00 am! Be polite and they will solve your […] problem, if any (though first thing they say - the problem may not be solved :)) Rooms are clean; housekeeping works fine. Pool is small, but who needs a pool if there is a 4 km long White Beach and amazing Puka Beach within 5-15 minutes ride. Lisateave

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Its like signing up for the Gustapo with these people upon check in. They want copies of your passport, a $25 per night deposit, and they constantly ask what your hotel room number is. Even when I paid cash at the restaurant. I get the logic but even if I wasnt staying at the hotel I was paying cash and bringing money in to the restaurant, which was […] terrible, bland, and unhealthy. The bed sheets had sand residue on them. We had no towels or soap checking in. The towels are constantly monitored as you have to check them in and out. Again, I get the logic but is there really a problem with towel theft? There are not enough lounge chairs for guests at the pool, which is very very nice. The room is nice enough. Id say a lot of small problems resulted in an average rating. The location is about a 15 minute ride by tuk tuk to dmall. 20 if the traffic is heavy in the evening. 10 if youre going home after midnight. Be prepared to hike up a steep 200m driveway to the lobby. There is a free shuttle but it only leaves every hour to white beach so you need to work around their schedule. Nearby Puka beach is beautiful so location wise its give and take. By far the worse thing is not having a reliable restaurant. The food is boring, bland, and greasy not to mention expensive for Boracay. Beers 90p, pizza 340p, veg pansit 260p, fruit shakes 180p. etc. ...Also, there is no free wireless in rooms. Only free in the lobby. I think its about 120p per hour or 800 for two days... I got a deal on this website so I dont feel too jaded. Id never pay the full rates for this place. Dont go here if you get motion sickness and you want to drive to white beach every day... Lisateave

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The resort is just 10-15 min ride away from D'Mall (the White Beach). It's the ideal location if you want a piece of quiet after a day of enjoyment. It has free shuttle bus to D'Mall per each 40min past an hour and the staff is very helpful if you need any helps. You can also catch "Tricycle" to D'Mall at around Peso 120. Room is clean and big and have […] good view. I"Loft Room" is the best recommended. Lisateave

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This hotel was beautiful and well kept. The staff was very friendly and helpful. However, the shuttle buses need to run every half hour in order for this large hotel to cope with the to and fro traffic of its guests going to and from White Beach. Furthermore, the food at this hotel is expensive and terrible. They need a new chef and to balance the menu […] for both Western and Asian tastes. Lisateave

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the staff are so accomodating, and all smile. aside from a very bad wi-fi at the lobby, anyway we went to that place to relax.

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free wifi only in hotel lobby. in-room wifi a bit pricey. this is the only let down everything else is superb.

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On the last day when we checked out, they charged us for dirtying their pillow cases and it costed us 3000 pesos just for pillow cases. It's ridiculous for a 4star hotel to charge customers for dirty pillow cases, and they are not damaged at all. I bet they can't afford a thorough laundry. They dare to do that because they know that your flight is […] near, and you have to rush to the airport. Thus you will have no time to argue with them. Be careful guys, a bunch of scams. Especially to all the asian guys, it's pretty obvious that racial stereotyping is deeply rooted in their pro-western mindsets. Lisateave

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The staffs were very accommodating. I love the room very spacious for us 2 adults and 2 kids, they also provide microwave oven.

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I have referred to a friend who will also be coming from Guam with his filipina girlfriend just like myself

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AMAZING LOCATION, PRIVACY, THE FRIENDLIEST STAFF EVER, FREE TRANSPORTATION TO THE CENTER OF THE ISLAND AND BACK EVERY HOUR, FREE TRANSPORTATION TO THE WONDERFUL PUKA BEACH WHENEVER YOU ASK THEM. MAGNIFICENT VIEW FROM THE BALCONY. HUGE ROOM. BUFFET BREAKFAST. THE MOST AMAZING SWIMMING POOL..

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This is a good place to stay if you want a relaxed atmosphere and reasonable rates. It's clean and quiet, and the staff are all very friendly. The pool is open all day, and very clean. The only drawbacks are the facilities are a little dated, the bathrooms could use some improvements, the shower heads are kind of poor, and hot water can be short in […] duration, especially if your room is full and the people in the next room use the shower at the same time. Also, might want to bring your own towels, as I stayed in a room with two other people, and never did get more than one set of towels for the three of us. This hotel is not directly on White Beach, which is the main draw of Boracay, and though there is a regular shuttle service between the hotel and the beach, it can be a pain waiting for it, so plan accordingly. However, being off the beach a ways makes for a VERY quiet and restful atmosphere, so there is that as a balance. Also, even though WiFi in the rooms is listed as available on the hotel website, it isn't. So don't be like me and think you can go without a working phone and still keep in touch with family at home over the internet, as you will find it to be very difficult to accomplish. If you are there to party, I would suggest getting something directly on D'Mall or White Beach, but if relaxing is your goal, this is a good place to stay. Lisateave

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Very enjoyable few days. A lovely island -very friendly. Hotel is a little waging if town but the shuttle bus runs regularly. Pool was very nice and not too bust for the size of the hotel.

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Quiet.. Clean.. Loft rooms are spacious.. Great views from the balcony.. Free breakfast.. Free shuttle to the d'mall.. Free wifi.. Infinity pool.. GREAT place to stay! Highly recommended!

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Overall, the hotel was a nice place to spend a couple of weeks in Boracay. It is away from the main road of the downtown area, but the regular shuttle buses were easy to use and aside from all the overly eager Asians who were afraid they might miss the bus, it was better than using trikes or renting. The staff were really the best part of the stay […] with everyone being very friendly and helpful with questions or reservation matters. The food was average, but there is plenty of good eats along White Beach. The rooms were comfortable enough, though the beds are a bit hard and the bathrooms a bit old. Still, it was kept clean and fresh. Only issues were with the wireless Internet in the rooms. We could only use it without problem on the balcony or near the door. Other areas of the room were spotty. It is free in the lobby, but with the constant music and people waiting for the shuttle bus every hour - it got a bit noisy.... Also, buying a banana will cost over USD1, which is a bit silly.... All-in-all, great stay! Lisateave

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good place for us 3 families taking the kids. peaceful environment, nice stuff, clean room. will book for next trip!

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It is far from the beach, so you need to wait for the shuttle, which is scheduled every hour. They should schedule the shuttle every 30 minutes to be more convenient. The staff is nice but not impressive (I asked for extra towels and never got them). The food is good but the service at the restaurant not that much (I ordered a sandwich and a drink and […] it took about an hour to get it. Plus I asked it to be delivered at the pool and they took it to my room). The room is OK. It was clean but they do not put enough towels and toiletries. The price of additional activities is OK. They have a shuttle to a private beach that is extremely nice. The other services they offer in their web site, I never found them (play area for kids, for example). The pool is nice but needs more maintenance. I got a low rate so I did not expect much. It was OK for the money I payed. Lisateave

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The best hotel in Boracay, very nice, big rooms,best view,infinity pool. Buffet Breakfast. Free shuttle to D' Mall, and Free Shuttle to Puka Beach.

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I started looking for a hotel where my boyfriend & I could stay as we were both invited to a wedding in Boracay last May 20, 2011. I decided to check the different reviews of various hotels/resorts in Boracay & I came upon Alta Vista de Boracay. I haven't found any "bad" reviews so I decided to choose Alta Vista over the other hotels/resorts along Stations […] 1 & 2. Our decision to stay at Alta Vista de Boracay proved to be the best decision we've made. All the staff were friendly - from the guards to the housekeeping personnel to frontdesk staff. They are consistent in their greeting. The services they offer are sufficient. The location was not a concern for us since there's an available shuttle every hour if we want to go to & from D'Mall. A god bonus is the beautiful scenery that we enjoyed everyday. We would love to stay there again. Alta Vista de Boracay is a home away from home. Lisateave

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We stayed at Altavista for 7 nights and the hotel itself is great, we booked the loft and everything was perfect, the beds were really comfortable, the balcony had a great view, the food and the buffet breakfast were very good. Also not expensive at all, compared to the restaurants in the white beach. the only problem with the hotel could be the location, […] they have free shuttles going to D'mall every hour (startrting at 740am I think), there is no shuttle at 12:40. The shuttle takes 15 to 20 minutes and it leaves from D'mall as soons as everyone is in, they won't wait because of the traffic on that place. If your ok with doing this everyday then stay here, we got used to it very soon and when we wanted to go back to the hotel and we didn't want to wait we'd just take a tricycle and they should not charge more than 150 pesos. Also the shuttle (almost all of them) have AC, whic is very nice, there ws one without it and it was too hot to handle. On request, the hotel provides shuttle to Puka beach which is very quiet and relaxing, there are some huts from the hotels that use this beach but there are no facilities and there is a family that lives there and I believe they charge to use their bathroom. The service at the hotel is great and everyone is always happy to help. Wifi is free at the lobby and restaurant but is very slow specially when there are tons of people using it. Wifi at the rooms is 100 pesos 1 hour (minimum). Lisateave

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