dana hotel and spa - Chicago

I thoroughly enjoyed my stay at the Dana - it was very comfortable, the staff were very friendly and it was very conveniently situated. I arrived before 10am and there were no rooms available at that time, but the front desk offered me the use of the Spa so that I could freshen up and they stored my bags while I went out to explore the city. I was very […] impressed. Lisateave

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my FAVORITE Chicago hotel so far! And I've stayed at A LOT!

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The staff is very nice and helpful.

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Had a great visit at the Dana Hotel. All the staff there is extremely friendly, always saying hello every time I passed. The bed was really comfortable. The only downsides were that it seems like there aren't enough elevators for this hotel. I always had to wait for one. When trying to go out at night I waited 10 minutes for an elevator.

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I really enjoyed the Dana. One of the better and cooler hotels I've stayed in. Loved the distressed cement ceilings, the hardwood floors and general layout of the rooms. The doorman, TJ worked his butt off as did the door staff in general. But I will say that's were the service ended. The check-in staff were not friendly or helpful. I don't generally […] care, but it was very noticeable to me However, that alone won't stop me from booking there in the future. It would just be nice if that part would improve. Lisateave

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The Dana is a great place that I stay at a few times a year, but they are starting to slip on the details. Bathroom door is a rolling door...our door wouldn't stay shut. Nothing like going to the bathroom and having the door roll open. The lamp in our bedroom looked like it had been used in a fight and was broken at the base and because of that was […] not straight. The hotel is a great hotel, but they need to start paying attention to some of the finer details. The location is great, price is good, hotel design is very cool, staff is very helpful everytime I have stayed. Lisateave

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This was the best hotel we've ever stayed in. The decor was beautiful and the staff were amazing. We can't wait to go back!

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The hotel itself reminds me of really nice 5 star hotels in Europe's finest cities. Great beds, linens, and showers. Very friendly staff and the fastest room service I've ever ordered. Unfortunately, the surrounding area is extremely loud and the walls, although cement, sound as if they are made of paper. Even though we stayed on the top (25th) floor, […] the street below was extremely loud. Honestly if this room were properly sound insulated allowing us to sleep in past 8am, this hotel would go from 2 to 5 stars in our book. Lisateave

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The Dana is conveniently located about 3 blocks from Michigan Avenue in the Magnificant Mile. Very nice European style hotel. Like the hardwood floors in the rooms. Clean and comfortable. I would definitely stay at the Dana again.

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Me and my boyfriend visited the hotel between April 3 to the 5th. We liked how close the hotel was to downtown, how friendly the staff was, and how clean the rooms were. The hotel staff was very helpful when having to take care of our luggage as well as answering any questions we may have had. It ended up that I forgot a couple items in my room and […] upon calling I was taken care of right away. The price of the hotel room wasn't too bad however the $44/day parking adds up. My advice is to look around for another garage with overnight rates between $25 and $30/day. The hotel has a great gym and lounge! The only reason my overall rating was a 4.5 is because I had a little bit of trouble coordinating with housekeeping in order to get the items I felt behind back. Lisateave

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Fantastic stay at the Dana. Hotel staff very friendly & helpful. Room was a decent size, & very clean. Would highly recommend.

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I really did like everything about this hotel, I will be coming back soon.. See ya!

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An amazing hotel with great beds, modern rooms with glass showers for that romantic touch. Perfect location close to all the hot clubs and restaurants. Will stay again and again.

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We stayed at the Dana for 3 nights. The staff was excellent - especially the front desk, the doorman and the chef at the restaurant. The food was creative, delicious, and fresh. (In fact, The bouillabaisse was fantastic.) There is certainly some serious talent in the kitchen. The only caution is the rooms on floors 22-24 will have to deal with some […] noise from the club on top floor. We were on floor 23 and the staff moved us without delay, when we asked for a move. The spa was also enjoyable. Overall, it was a great stay, and we will return. Lisateave

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The hotel was a real surprise for me. Some of the reviews by other guests were as usual accurate. The rooms with the balconies are small but adequate for a single or couple. However, the balcony is a bonus. The downside to these rooms is the noise factor, especially in the early hours of the morning. But honestly, there are no hotels in the downtown […] area that can escape city noise: trains, fire trucks, ambulances, cars etc. It just goes with the territory. The hotel had a LOT of unique touches: free wireless (smart of them to do this when almost all hotels charge hefty fees), a cooler that you don't have to concern yourself with moving something and being charged for it. Some people might find the glass shower wall opening into the bed room to be "revealing", but like I said this room is small and suitable for a single guest. The biggest plus for me was the health club facilities - exceptionally nice for a hotel. Great equipment. The location of this hotel cannot be beat. There are several grocery stores within easy walking distance, a bank across the street, and so many restaurants to choose from. It is an easy walk north to Chicago avenue and over to Water Tower. I would also add that the staff and restaurant personnel are very attentive to your needs. Food at the hotel is actually priced reasonably for downtown Chicago. You can actually order room service from midnight to 6 am which is another really smart feature. Lisateave

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Pleased

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Amazing!

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Tv reception was poor

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I live just a block from the Dana, and when I have friends and relatives come to town, I always recommend the Dana, and it has always been a good experience. Everyone raves about how much fun they have at the rooftop bar, "Vertigo".

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Great location and hotel. I have stayed here many times and have enjoyed the good customer service. The only complaint is the rooftop club- the music from the club can be heard from the elevator and no matter what floor you are on when the doors open the music fills the hallways. I wouldn't recommend a room across from the elevators for this reason […] . Lisateave

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The service was very disappointing when asked why the service was below average I was told because it was a long day.

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the Dana is my favorite Chicago hotel wehn traveling for business. they are very accomodating and the staff from the front door men to the concoerge to the front desk personnel are all fantastic.

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Excellent customer service & an overall great place to stay!

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Everyone was helpful. Made our stay feel like we at home. Staff was excellent. I would comeback to Dana hotel n spa again. SEE YA IN THE SUMMER. EH!

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The Dana Hotel was the best choice we made the entire trip. The rooms were sheik and modern, very clean. The staff were lovely, friendly and incredibly accommodating. Every time I saw a house keeper, she greeted me and my partner with a warm smile and a "how are you?" The front desk staff made arrangements so we could have an early check in and late […] check out, due to our flight times. That helped a lot! Alex, the bartender was very informative and fun! If you end up staying here, (which you should) We recommend 25 degrees, a bar/restaurant down the street as well as the wine bar across the street (they are open and serve food until 4am!). We will definitely be back when we return to Chicago! Lisateave

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We had a comfi room, it is small but totally okay for some days. And the bed is soooo comfortable!! We had a problem with our tv at the beginning, but they fixed it! The spa is nice, would highly recommend a classic Swedish massage! The staff were always friendly and helpful. Why not 5? Had to ask again to fix our tv. Settled dust Elevator takes long […] or got stuck We had an awesome time in Chicago and Dana hotel & spa made it even better! Btw we are au pairs and normally stay in hostels, so it was a pretty nice deal for a 4stars hotel. Lisateave

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Room was extremely clean; staff was very informative & helpful; were put on the 23rd floor, 3 floors down from the roof top club and you could barely hear it; Wine bar stocked with 5 different wines-all very well priced for being in a hotel. Club was super fun for my bday and convenient to take the elevator back up afterwards. Very trendy place and […] I loved it. Room was a tad small, but was fine for just a couple. The balcony door wouldn't stayed closed, which I think I've read about before in a review. Being i nthe winter, we hardly noticed it because the room heated well. would def go back. Lisateave

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We truely enjoyed our stay at the Dana. The staff went out of their way to be friendly & helpful. Although the room was a little small, it was beautifully decorated, the bed was heavenly, and the rainfall shower was amazing. The food and service in the restaurant/bar was great. Vertigo, the roof top club was nice, but I would suggest reserving a table […] with bottle service, if you plan to stay for more than a drink or 2 as there is really no place to sit. Sadly we did not have enough time to visit the Spa. I will definitely stay at the Dana on my next trip to Chicago and book a little extra time for Spa Lisateave

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Great location. Enjoyed the hotel and was perfect location for visiting family, shopping and evening activities. Would definitely stay there again. One issue was that the door to the balcony would not lock and my sister's room the door opened several times during the night. Rather cold awakening for January. DId not open the second night when the wind […] was from a different direction. Lisateave

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The only reason I gave the rating for the "comfort of the room" a 4 and not a 5 was the relationship of the balcony and window to an adjoining apartment. But I do understand that in a city like Chicago that is going to happen. I picked it becasue the other hotels in the same area and price range did not include wireless internet. I would be happy to […] stay there again. Lisateave

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Modern rooms with hardwood floors. Comfortable bed. Great water pressure. Helpful guest services and concierge. Bathroom is see thru from bed; glass doors separate bath from room with a curtain from the outside. Other people in your room could peek in the bath at anytime! :o lots of party people on our floor- extremely loud. Had to sleep with tv on. […] Not exactly for families and people who need quiet. Lisateave

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only draw back was the too heavy door that doubles as a closet door and a bathroom door..weighs a ton and inconvenient when trying to get ready and have privacy..also the bathroom is exposed by glass to the room but can draw lightweight peach crinkle sheer , however at night its like a runway light coming into the bedroom ad totally wakes the other […] person up....annoying. Location was great, staff amazing and attentive..room very modern and bed extremely comfortable, corner room view amazing also... Lisateave

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Great location, wonderful staff, great food. Vertigo was fun! Great location, fun, funky boutique hotel. Spa was marvelous. Overall great time spent with best friend celebrating our 60th birthdays!

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Nice Hotel in a ideal location to explore the whole of Chicago,

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Great place...highly recommend

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The elevator was constantly out of service which was an inconvenience. I was forced to either wait in excess of 10 min at times or walk up or down to my room

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The staff at Dana are outstanding, the guest room is modern and comfortable, shower is great, free WIFI is very nice, and the location is convenient. Unfortunately, the noise from the street and from guest room doors closing is a problem.

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Love this hotel everything is close (Shopping ,bus,train,restaurants and attractions) The only bad was the street noise I think there's a policie station or fire department very close sirens day &nite.

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