Park Plaza County Hall London - London

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I chose the Park Plaza County Hall because of its proximity to the finish line of the London Marathon as well as the great price we got. We were upgraded to a suite at check-in as we had membership to the Park Plaza loyalty scheme which was a nice bonus.

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We decided on the Park Plaza County Hall because of it's location and price. Upon arrival (after a very tiring overnight flight), we arrived at the hotel early in hopes of checking in early. Our room was not quite ready yet, so they allowed us to have breakfast (for FREE) in the executive lounge. It was an alright breakfast, but being free and VERY […] hungry, can't complain. Our room was ready barely an hour later, and with our FREE upgrade, we were VERY happy with our room. I love that all of the rooms are suites, because having the fridge and microwave really helped us save a bunch of money as far as eating out. The comfort of the room was top notch! We did take advantage of the free computers in the basement, as well as the FREE laundry! The computers were slow, but served the purpose. The laundry facilities are small, but again, served the purpose! We were there for two weeks, so having the ability to do laundry at 1AM after a full day of activities was very convenient. Outside of the hotel, the area was SO convenient! It was a gorgeous walk over the bridge to Westminster Abbey & Big Ben. Trafalgar Square was closer than it seemed, as is Buckingham Palace. London is a REALLY easy city to walk in, and we found ourselves walking more places than taking taxis. I loved this hotel! With the fabulous FREE upgrade (with a stunning view of the Abbey & London Eye!), the free laundry facilities, and the great location, I would ABSOLUTELY stay here again! Lisateave

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Great hotel and in excellent condition. Booked a triple room which had a double bed in one section and double sofa bed in the other so there was plenty of room. Coffee machine and fridge was handy. My only complaint would be the walls which appear to be made of paper - we could hear every word of the family next door so if you are a light sleeper give […] it a miss. Other than that great for a weekend away. Lisateave

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The hotel was ideal for our family of 4.

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We stayed their April 2012. When we arrived, the staff at the front desk was not very friendly or helpful. We asked to be upgraded for a better view. We paid extra. The bathroom was horrible. It had a stand up shower with a plastic cover. When anyone took a shower the entire floor would get wet and disgusting. I complained to the front desk. They said […] they could look into moving us, but it seemed too much trouble so we stayed. But they should have offered some type of compensation. I think their staff needs better training. after paying a good amount to stay their, you would think they would have a friendlier staff and try to keep their customers happier. But location is great. The room is nice. Lisateave

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Kids stayed on the sofa bed in the "separate room", parents stayed in the bedroom. Worked out great. Location allows you to walk across the Westminister bridge with ease to all of the sights. I found the breakfast to be very good (lots of variety for an European hotel). Highly recommended.

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Excellent location. Nice breakfast though a little on the cold side. Room was comfortable and well maintained.

Had a great stay at Park Plaza County Hall. Despite the disappointment of being allocated a room without the requested view of the London Eye etc, we were very satisfied with the level of service received and facilities. Whilst the breakfast at £10/adult may seem on the steep side, children eat free. The standard of food at breakfast was very satisfactory, […] hence we ate plenty and skipped lunch most days. The a'la carte restaurant meals were of excellent quality. All in all, a great stay. Lisateave

I was pleasantly surprised of the location, it was much more convenient than I expected. Easily accessed by the Tube from Heathrow, no need for a cab which is way too expensive. Request twin room, got a one bdrm studio which we used like a two bedrm apt. The main bed was as you walked in the room, small separation between rooms of the bathrm and kitchenette, […] then the sitting room had a pullout sofa bed w/floor to ceiling window. The room included two plasma screen TVs, heat control, microwave, dishes, eating utensils and small frig. I felt like this was my home. If you like walking, you can walk to the more well known points of interest. 20 minute walk to London Bridge, Tower of London and Sheakespeare's Globe. London Eye just across the street. 10 minutes across the westminster bridge to Big Ben, House of Parliment, Westminster Abbey. 30 minutes to Buckingham Palace. I you don't like walking there is the Tube/Rail station at Waterloo. There are several small eating establishments around the block Ask the friendly staff where the Starbucks, Yo Sushi and the fim museum. Enjoy. Lisateave

Booked this hotel based on reviews and location. Conveniently located for Waterloo Station and South Bank. Did not use many of the Hotel facilities. Had trainee on reception and she did a superb job on check in. Room was clean and tidy. Only issue was with the bath plug that didnt want to open to let the water out! Managed to prise open with a teaspoon! […] We had a studio room and bed was next to the door - if you turn the air con off at night you will hear the lifts but would definately think of staying there again Lisateave

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Excellent hotel which exceeded expectations. Clean, modern and friendly with very good accommodation especially for those travelling with young children as due to the layout of our rooms it's easy to put your child to bed at one end and still watch tv or chat at the other end. I've stayed in many places in London and this was the best by far.

Nice Hotel and staf. Close to many great places.

We enjoyed à very nice weekend in London. This hotel, with its good location and very comfortable studio made it even better.

EXCELLENT LOCATION AND HOTEL, STAFF VERY HELPFUL AND FRIENDLY, I BOOKED A SUPERIOR TWIN AND FIRST GOT A DOUBLE STANDARD BUT AS SOON AS WE SPOKE TO RECEPTION THEY CHANGED OUR ROOM AND IT WAS DEFO WORTH PAYING BIT MORE FOR SUPERIOR WITH YOUR OWN LITTLE KITCHENETTE, WOULD RECOMMEND AND STAY THERE NEXT TIME WE GO

The hotel is conveniently located a few minutes walk from Waterloo Station. The hotel is comfortable and the staff very helpful and friendly. Free WIFI available in the room was a plus. The restaurant was nice but I only ate there once. There are a lot of local restaurants nearby so there are numerous options for eating out. The room was comfortable […] and clean. The beds a bit small and very close together. One not so great feature was the lack of a vanity mirror in the room. Apart from the bathroom mirror the only other mirror was on the inside of the wardrobe door. If it had been on the other door it might have been more convenient as it opened so the mirror faced the window about 2 feet away. A bit of a squeeze trying to see yourself in it. The lack of a vanity mirror meant stretching the cord from the power outlet, across the open wardrobe door to use the mirror on the inside of the door. It was not easy or convenient! It was almost impossible to apply makeup as the same mirror had to be used and there was no lighting near it . Great hotel, great location, but they could do with more mirrors and more lighting!! Lisateave

I loved this hotel! It was spacious, clean and the view was amazing! The staff was so friendly! We came at around 10 and the check in was not util 2! The lady in the hotel aloud us to check in earlier free of charge! The only negative is the shower! The pressure of the water was low (probably because we were on the 13th floor) which meant that we had […] to spend ages in the bathroom! Their pizzas are amazing too! Overal grat location and you should defo not look any further! Lisateave

I like this hotel...it is extremely close to the London Eye which was great and also walking distance to the tube making it easy to get around. The room is modern and spacious. It was very clean and beautiful. The shower was a bit tricky but we got help and then I didn't have to have a freezing shower the next day. A great hotel!

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BEAUTIFUL HOTEL. VERY FRIENDLY AND UNPRETENTIOUS STAFF. BUSY CHECK OUT WAS STILL SWIFT . BENEFITING FROM A 12 OCLOCK CHECK OUT ADDS TO THE PLEASURE OF A LEISURELY BREAKFAST. OUR EXECUTIVE SUITE WAS EXCELLENT WITH A VIEW OF THE LONDON EYE. THE KITCHENETTE IS A FAB IDEA ONE MANY HOTELS SHOULD COPY. A MEMORABLE STAY WITH GOOD RECOMMENDATIONS FROM THE HELPFUL […] CONCEIRGE FOR AN EXCELLENT RESTAURANT NEARBY. Lisateave

Spent just one night here. Big room with separate sitting area and good kitchenette faciities. Good locations - just minutes from the London Eye and Southbank. Only critisism would be that the breakfast area is in the centre of the hotel in an open atrium with the bedroom around it. We were on the 4th floor and you could hear the clatter of crockery […] etc in the morning - it didn't disturb us but I wouldn't have wanted to have been on a lower floor. Ask for a room on a high floor if you want a view. Lisateave

went for valentines weekend - great location, great hotel, affordable price, very relaxing atmosphere, beautiful Italian restaurant just in front of the hotel, definitely recommand

Excellent location.Close to all the main tourist attractions.Only one gripe.Could do better with childrens' menu.Staff very friendly & helpful.Would definitely return.

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After landing at LHR at 9 AM on a red eye flight from the States, and having to ride the tube into the city, the hotel was kind enough to let us check in early, bump us up to a bigger suite, and sort out breakfast to be sent up to our room. The bed wasn't the most comfortable, but it definitively served for us, and the bathroom was brilliant, with a […] nice bath and separate shower. Short walking distance to many attractions, restaurants and pubs. Great value for money. Lisateave

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Great location, very comfortable and reasonable price for London

All the staff were so helpful and were very eager to please. I cant fault this hotel or staff in anyway. the position of the hotel gave easy access to all main attractions and gave us a wonderful view from our window.

Spent 1 night with family in the hotel. Had a meal in the Hotel restaurant which was very nice. Haddock and chips were delicious! Our room was ideal for a family. Particularly liked the way the room was laid out. Kitchenette a fabulous idea. Couldn't fault it. Staff were very welcoming to children. When checking in, our son became distressed as it had […] been a long day for him. Sweets were swiftly provided along with a goodie bag which went down very well indeed! Lisateave

We stayed in the Park Plaza for one night as we were going to the theatre and the location could not have been more perfect. We were practically next door to all the major London attractions. The hotel itself was extremely pleasant. The room was comfrotable and clean and the staff were extremely helpful and friendly. This hotel would be an ideal base […] for anyone wanting to see the sights in London. Lisateave

Great hotel in any way - except the bed, which was like sleeping on concrete. My husband and two kids (5 and7) stayed for three nights - breakfast great, room, clean - all good, but my husband and I both need chiropractor this week after 3 nights (feb 3-6) in that awful bed. Oslo, Norway

Fab hotel near everything. Just Loved it

Superb location and very friendly staff and service. Room was comfortable and clean and a great location for walking and travelling around London. Would visit again.

I dont normally write reviews on hotels or trips I have been on, however i found the reviews helpful for me choosing my stay here. This hotel is fantastic. I found the staff extremely helpful and the Junior suite i stayed in was out of this world. Will 100% be going back. Felt very looked after.

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the room was great, the resturant was really nice great food and a lovely breakfast, and the staff were wondifull i told them it was my husbands birthday and they sent a bottle of wine to our room.they could'nt do enough for us. they were so kind

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The hotel has a fabulous location between 2 subway stations (Westminster/Waterloo). The Parliment, London eye and several other attractions are all within walking distance, loved the location!! We are a family of four and we had a big room which was slightly separated (one double bed and one double sleeper sofa - pull out) a little kitchenette with […] a microwave and water heater. The rooms are clean, spacious for London standard and modernly decorated. We didn't have breakfast included, it cost 10 pounds per adult (children under 5 are free). The breakfast is a buffet with quite a few selections, enough to please even the pickiest toddler! The staff is very friendly, attentative and helpful! Would definately stay here again! Lisateave

We stayed for 2 nights last weekend and were very impressed with this hotel. All the staff were polite, helpful and courtious. The room was very comfortable, so was the bed and there was a microwave and coffee maker in the room so you could be self sufficiant if need be. The breakfast was buffet style - well presented and very tasty. The seating was […] a little crampt - that was our only comment. We will definately use this hotel again. Lisateave