Alpina Phuket Nalina Resort & Spa - Phuket

Very nice resort with friendly staff. No complaints at all and we enjoyed all aspects of the resort.

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We felt a little unwelcome during our stay. The cleaning staff were excellent, but reception and bar staff average. The Internet connection was slow and at times non existent. The resort was ok but looking a little tired in areas.

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Stayed in the hotel for a week. Ok location but would be great if it was closer to the beach. The rooms are spotless and the beds are hard but huge. The buffet breakfast was a great way start the day. There is a taxi stand out the front making it easy to get anywhere in Phuket. Having a pool access room was great. My wife really enjoyed spa. Negatives: […] The staff service is poor, internet works on and off and the tv reception is shocking. Also, no hair dryer in rooms. As with most other reviews 3 star accommodation. So if you can get the hotel at a good price it's well worth a visit. Lisateave

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We stayed at the hotel for 4 nights and found the overall quality of the hotel to be good. The cleanliness and comfort of the rooms are ok. The hotel is located near Kata beach ( about 15/20 mins walk) and there is a shuttle bus that transfers guests to the beach every hour. I would def recommed a pool side room if I was to stay again as we were located […] on level 4 with no pool access and limited view. Also the WiFi was very poor as we were so far away from reception. Lisateave

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The hotel was beautiful and the staff were very friendly and helpful. We got the room with breakfast buffet included and found that by the end of our stay (7 days) we were over the food because it was basically the same items every morning. It was very well priced and I would recommend it to people if they wish to be a little bit away from the hustle […] and bustle. It is a fair walk to the beach and about a 20 minute drive from the night markets and the main shopping centre. So we spent a fair bit on taxis and tuk tuks. Lisateave

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The place is generally nice. The room is spacious and well equipped. But the Wifi is terriably slow and television channels so few that even local channels are not available.

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Overall - great. My wife and I had a swim-up room which was a boon. Beds are rather hard but we got used to them. Cheap food across the road. Quiet and we almost had the large pool to ourselves! Not close to beach but free hourly transit service and free sun loungers/umbrellas. Our children and we enjoyed the free breakfast and wi-fi.

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It was really a good experience with this hotel and staff. The location and area is too good, the only thing is its too far from airport.

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Family of six, stayed 10 nights. We stayed in three Nalina Classic rooms. Rooms were in excellent order, clean and air conditioning worked very well. The pool is excellent and the fitness room well-equipped. We enjoyed the Buffet Breakfast each morning; no complaints. The hotel is a 10 minute walk to the beach, and Kata Square. Shuttle bus to beach […] provided, but was sometimes hard to catch - seemed to be a loose schedule. Free WIFI is next to useless, except around 3 am!!! Overall we enjoyed our stay at Alpina immensely and would happily recommend it to families. Lisateave

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The hotel is quite big and our room was towards the back so it was a bit far especially from breakfast in the mornings. There was some building work opposite which created some noise and the temporary accommodation they have built for the workers isn't the most scenic view! Having said that we were really pleased with our stay. The food was great and […] not too expensive. The pool was lovely but didn't catch the sun in the afternoon. There was a free bus to the beach which took about 5 minutes. Beach is awesome, clean tidy and stunning. The drinks reception on the Thursday evening was a nice touch. Breakfast was very nice. We used the hotel taxi service to collect us from the airport, took the stress away and was good value. We also used the lady in reception to book our day trips, she was very helpful. Overall a lovely hotel in a really good area for couples and families Lisateave

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This resort complex is in an excellent location and has all you need for a great holiday. The staff are helpful and the services make for a lovely lot of options. We paid for the basic Classic room and were VERY pleased - it was an excellent size and a great bathroom. The weekly Welcome Cocktail evening was a lovely touch. The on-site Gaia Spa is very […] good and just out of the door is a street with the Thai massage services at great local prices. Like all the hotels at Kata beach, you are not on the beach but the hourly shuttle bus works well and the hotels spot on the beach is just excellent Lisateave

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The pool was a lovely area its just a shame that it doesnt open until 10am and closes again at 7pm. You couldnt get pool towels before even on request. We had 3 people staying in our but everyday i had to call down to the office to get a third bath towel. The hotel from the street view needed a good paint and to be renovated but once you are thru the […] lobby it was quite nice. Its in a great location with only a short walk to the beach. The staff spoke great english and i had no trouble explaining things. Do not stay here if you need internet access. The wifi was constantly down and the only place you could get a decent signal was the foyer. Not convinient for a supposed 4.5 start hotel. Lisateave

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Best breakfast buffet ever.Breakfast will last us the entire day

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Pool acces room was a lifestyle, started in building 4... Very dated/run down. Helpful staff moved us to building 3 without hesitation, much better location and updated facilities. Great location if you don't want to be in the main crowd at Patong. We hire scooters and only a short ride to anywhere...

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We had a wonderful time, staff were fantastic, from cleaning through to Managers. Meals at resort superb. Pool was a joy. No trouble in recommending at all. Peaceful away from hustle of Patong, excellent for family's..We will be back.

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Great hotel, friendly staff, good location. Sat on balcony watching electrical storms at night...amazing. Good room service, food costing £3-9, various bands playing light jazz to classic hits. Good restaurant across the road, 3 course meal plus 3 large beers £10. Rooms cleaned everyday, including bed linen changed. Wi fi worked most of the time, periods […] of delays loading youtube. Free shuttle to the beach every hour, or 15min walk. Breakfast buffet had good selection of Thai and Western food. Peaceful and relaxing, should have stayed longer, have booked a 2 week return trip for April. Lisateave

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Excellent hotel, room service was fantastic pity it wasn't available all night. The pool was amazing so warm so clean. The staff were really helpful this always makes a great holiday. All i want to say is Phuket = AMAZING!!!!!!!

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overall very good hotel manager and staff very helpfull entertainment good but needs to be veryed but would recommend one of the best in the area

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The hotel was excellent, breakfast was great, great place to relaway from the husle and bustle of patong, mattress was very hard and couldn't get confortable during sleep, apart from that recommend.

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The headboard has the lampshades incorporated-this can be irritating sometimes. The toilet was leaking. Great staff and very friendly service. Very helpful and always pleasant. Overall good value Great breakfast.

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Great place to stay, staff are so welcoming & friendly.Get the free breakfast, lots of variety to chose from. Quiet area, close to beach & hotel has a free shuttle on the hour as well

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Nice hotel in a good area, espacially if you compare it with Patong. Good for familys or people who don't want busyness. The rooms are nice, clean but they need a lot of maintenance. A lot of small things are broken or not fitting. The pool is great. Wifi internet was problamatic, because it cut off very often in the room. Breakfast is not worth the […] star rating and should be served on a better way. At the end of the line; for this money it's good value. But don't expect a spotless 4 star hotel; there are to many small issues that are annoying. The staff doesnt' speak good english - which is not unique in thailand - but even the manager had trouble to make clear what she was saying. Lisateave

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NOt much to say apart from it's fantastic. Everything about was great.

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This was my first time to Thailand and although the resort/hotel had a nice Thai theme through it all it still had the usual comforts and practicalities of most western hotels. The pool was great and plenty of loungers available with a convenient pool side bar where the guy would bring your drinks over to you. The spa/health place was amazing and very […] professionial. We got our massages half price due to it being off season (Aug). The staff were very polite, friendly and always happy to help, although their English wasn't great we kind of fumbled through it. If we had a major problem it could have been quite difficult. We booked a tour through their booking counter and the lady there spoke good english and was very helpful. The resort was starting to look a bit run down in a few areas, mainly just water damage but after seeing the monsoons you could see why. But they didn't seem very quick to repair any damage. It was back off the main street and right in between Kata & Karon. If you don't mind a 10-15min walk to either main centre it was good. Hourly bus took us down to Kata beach a few times which was great, otherwise a walk there via the shops took about 15-20mins (as you have to walk around the Club Med grounds). Personally I'd rate it as a 4, but I think it was really good value for money and suited us good. Lisateave

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The staff were very curtious and friendly. The food was very affordable meals inside the hotel restaurants were on a par with eating outside the resort. Complimentary drinks and nibbles on Thursday evening gave opportunities to meet other guest. The pool was lovely however needed to be cleaned more often. Only disappointment were the rooms, which were […] not what they appeared to be on the internet. Rooms were old and rundown, also the airconditioning seemed to be noisy, dirty and leaked. Rooms are in need of a refurbishment. p.s. There needs to be a wider variety of music played around the pool. Lisateave

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Hotel was adequate - room was good. Location was ok, 15 mins walk to the beach - so hire a bike.

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This hotel was AMAZING. Everything you would ever want from a hotel this one has it. We arrived around midnight, handed a drink on arrival and wet towels to cool ourselves down, was the perfect start. We stayed in the nalina classic room, it was huge, spotless, our own private balcony looking out onto the pool, bathroom was huge, bed was so comfortable […] and it was so big you could have fit 4 people in it. The free buffet breakfast was delicious and so much variety to choose from because its a hot and cold buffet. The surrounds of the hotel itself are very well kept. I also got a massage in the spa, it was a bit more expensive in comparison to the massage parlours on the street but it was so relaxing and a lot more professional than the parlours on the street. On Thursday nights there is free drinks for one hour and the staff get together with the guests and chat. The room was cleaned every day with fresh towels every day also. The staff were so polite and welcoming. The hotel was also very well situated,only a short walk to Kata beach and the main town area where there are shops,markets,pubs and resturants also it is only a short walk to Karon aswell. You can get a free shuttle bus to the beach every day and they provide beach towels umbrellas and sun loungers free of charge. If your looking for a quiet, relaxing holiday and 5 star accommodation this is hotel for you. I will definitely be returning to this hotel Lisateave

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My experience at ALPINA was wonderful. The staff was friendly, responsive and eager to help. The food was fantastic, . The resort is located close to many shops and restaurants. I definitely recommand this resort to anyone that is traveling to Phuket. I can't wait to go back myself.

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I've only got good things to say about Alpina, great service with a smile. My stay at this resort can only be described as fantastic, I absolutely loved everything about this place, from the warm & friendly staff to the great buffet breakfast, all in a lovely tropical setting. The pool was I'mmaculate and cleaned on a daily basis as was my room, It's […] nice to come back a from walk and find your bed made, fresh towels , 2 complimentary bottles of water, oh I almost forgot they have a 2 for 1 happy hour which makes drinking pina colladas all that more enjoyable. The hotels restaurant had great selection of western style foods and traditional thai which would rival any first class restaurant anywhere in the world at very reasonable prices, and it's those little touches which might not mean much to some , but really leaves a lasting impression on me and that's the neat little folds they place on the ends of the toilet paper and boxes of tissues. There is one more thing that really impressed me and that Is, every Thursday the hotel holds a free cocktail party for all the guests of the hotel which Is a nice way for the hotel guests and staff to Interact and get to know one another, and a way for the hotel to get feedback from there guests as to how there enjoying there stay and make sure there needs are been met. To all the staff thank you fire for making my stay a fun and pleasant one, in the words of Arnold Schwarzenegger " I'll be Back" Lisateave

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Great hotel with great facilities!! Close to shops, restrurants and the beach and there is even a free shuttle to the beach. The buffet breakfast had soo much to offer and booking tours was easy through the hotel

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I stayed 14nights in a standard room and have nothing but good things to say about the resort and employees the[p pools were inviting and crystal clear the room was a pleasure to stay in and the staff were ready to please would i stay again deffinately ill be back next year

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this is a great hotel overall wonderfull pool area Friendly reception and good food at reasonable prices real relaxing area away from the hustle good shuttle to the Beach unfortunatley the food and beverage staff are appalling you have to grovel to get a drink they just wander off for 20mins and leave you They would not give us ice The male staff at […] breakfast are as arogant and will try to bounce you this is the only are that lets a good hotel down if you experience any of these lowlights let the manager know they are trying to address rhe problem obviously the staff are not happy Lisateave

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Impressed 1st by the complimentary drink at the reception desk then the room itself I booked a single and it came with 2 beds pushed together to make a fabulous giant bed i was impressed. The dining room and the meals are just first rate and such excellent service. The breakfast was just superb an all you could eat buffet and staff are just so courteous […] again I was impressed. The Spa & massage treatments rooms are of such a high standard and the massage itself was so superb I booked one each of three days i was there and I just mean good old fashioned Stress Relief massages (nothing untowards).All staff in treatments were of such high standard and so professional i would go back and back again. I booked everything while there and paid wiith one card on departure so convienant. Lisateave

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We stayed here for 2 weeks and couldn't find fault with anything. The breakfast was plentiful, delicious and with a good variety. The pools are beautiful as are the surrounding gardens. Our room was clean and comfortable and quite large with a huge king size bed. The Thursday night free cocktail hour was a great way to meet other guests. Staff were […] very friendly. Overall fantastic place to stay and relax. Lisateave

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Welcome was late at night, but not greeted well. Room was booked as queen bed but was given 2 double beds pushed together with wall mounted lamp shades in between. Made for a very separated sleep when planned romantic trip. Aside from this the hotel was fantastic! Pool was brilliant, breakfast buffet was fantastic, and all food/ drinks great and reasonably […] priced! Lisateave

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Wonderful hotel and staff. Far from the beach but there is a shuttle. -Jason

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Excellent hotel with fantastic staff, the keys to the rooms need to be updated and minor repairs here and there but nothing that should bother the normal person. The pool is really nice and big and the surrounds are well maintained. The food is good and plenty of it, the only problem is you cant eat it all there's too much , so not a bad problem to […] have.The rooms are large with good size bathrooms and a wet room which was nice. Comparing what you pay and what you get you come out well ahead, a nice resort. Lisateave

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We stayed there for about 6 days in honeymoon and really enjoyed ourselves! Staff very friendly and hotel in very good condition and value for money.

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We really enjoyed our time at this resort and would stay here again.

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This place was great, the hotel it self feels super safe and the pool is clean and great to relax in. Only issue is if your looking to go out a fair bit the only reall place to go is patong beach, if your just looking for a relaxing holiday than highly reccomend it

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To be honest after staying here after reading so many negative reviews i do not know what people are whinging about! the hotel was great! in a quieter location but to get more action you just walk! Food at the hotel was great, breakfast was great compared to most other hotels i have stayed in around Thailand and sorounds. The spa service was out of […] this world. People stop whinging and enjoy your stay its a great place to stay... Lisateave

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The hotel was very nice although a bit outdated. What we loved the most was the personnel, always super keen to help you, incredibly polite and friendly. This place is ideal if you want a time-off! with a large pool (warm water) and a bus to take you to the beach every hour, it's ideal if you want to relax and enjoy yourself.

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Excellent stay, Wanted a quiet place to stay after spending much time before in the hustle and bustle of Patong. A walk to the beach, and short scooter ride to patong if you wish. I just wanted somewhere nice to stay with my GF, and this was it. Great food!!

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Hotel staff were friendly, breakfast was fresh every morning and rooms were clean and tidy- they turned our beds down at night and even left a "sweet dreams" note on our pillow- great place to stay!

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The rooms were excellent, although it needed a clock/alarm, The facilities are wonderful, as is the massage/spa centre. I will stay there again.

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Room was very outdated and the whole hotel apart from the lobby desperately needed an upgrade. Restaurant was overpriced. Grounds and pool were very nice and the boys enjoyed the table tennis.ocation was great and the view was wonderful.

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