Springhill Suites by Marriott Hagerstown - Hagerstown

SUPER clean, good free breakfast, walk to the mall-literally it is in the same lot. Pool was nice and has good hours, lobby comfy. Stay on first floor as main door is only entrance. Friendly, helpful staff. pretty good beds but do get lumpy as they are a decent but not great memory foam of some sort. All-in-all, a nice convenient place right off I-81 […] and lots to do as far as shopping and restaurants. Lisateave

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Everything was fine. I would stay there again and recommend to my co-workers.

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We decided to stay ion Hagerstown on our ski trip to Whitetail. The room has plenty of space to spread our wet clothes out to dry overnight. Room was very clean, the staff was very friendly, and breakfast was nice. Indoor pool is small, but the jacuzzi felt really nice after a day of skiing.

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Continental breakfast could be improved with trays to take food back to room, additional toaster (line waiting for toaster), bacon, sausage gravy and biscuits, more fruit selection. I've had nicer continental breakfast at simpler hotels. Everything else was excellent. Room clean, spacious and in excellent condition, quality tv with great channels, internet […] signal is strong. Staff was very courteous, friendly and good humor. Lisateave

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New, clean and efficient operation. Room was comfortable. Service very good. Breakfast was good and well stocked. Location is convenient to I 81 and I70. An excellent choice in Hagerstown.

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Stayed for a Homecoming weekend with my three college roommates. This hotel is within walking distance of a nice mall and a 5 minute drive to the outlets. Front desk clerk was knowledgeable, helpful and friendly and gave us coupons for the outlets! Hotel was clean and well kept. Room was very clean. Two queen beds & lounge area with a loveseat and two […] chairs gave the four of us some extra room to spread out and chat. Breakfast had a very nice selection of items. Waffles and Sausage gravy and biscuits were surprisingly great! Good value for the price. Lisateave

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Only stayed for one night, but my room was very clean and the beds were very comfortable with an abundance of pillows which I like. Breakfast was good, minimal...but hot and much better than the muffins and danish other continental breakfasts serve.

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We had been on the road for 10 hours, tired, and hungry. So it was a welcomed surprise when we arrived. The staff was very accommodating and friendly. The queen suite was great, and the beds were so comfortable! There were also many restaurants near by.

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This was a very comfortable and family-friendly hotel! The room was spacious for all five of us and we loved the complimentary fresh-baked cookies in the evening! The breakfast was nice too but wished there was more of a protein(Eggs or sausage) but it was still a good breakfast. Would stay again if in the area!

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One of the main things that we are looking for when we travel as a family is an indoor pool/hot tub. The pool was nice - the hot tub was not initially working, but we found that someone had hit the emergency stop button. It worked fine after that. The hotel was nice and clean, and in a good area. It was easy to find, and breakfast was OK. I like suites […] that actually have a room with a door, but it was nice none the less. Lisateave

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Overall, fine, but be aware that noise from the freeway right next door will be intense - even all night. If you'd like something quiet, make sure it's on the parking-lot side of the hotel. Even the overly-noisy-all-by-itself HVAC unit couldn't block the road noise... Also: rooms are suites, but still pretty small.

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This was a nice place to stay. I was pleased by the price, the cleanliness (this is a new hotel), the staff, and the pool area. I was slightly disappointed in the breakfast selection, but I didn't stay here for that. Otherwise, I can safely say this was a good choice for us.

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My husband is a cancer patient. When we checked into the room it was late on the 4th. When we awoke the next morning we found the bathroom barely cleaned, black mold in the bathroom, though the rest of the room was clean. My husband could have become very ill from this visit and we picked this hotel because of it's rating on hotels.com. Not very happy […] with this entire experience. Lisateave

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For a family of 5 kids, on a ski trip to Whitetail, this was a good resting stop. The pool provided after hours entertainment, the rooms were clean, the breakfast was adequate, the valley mall was convenient. If you're a light sleeper, take ear plugs, since the location right on the road can get loud.

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Had a flawless experience staying at the Springhill Suites in Hagerstown. Staff was courteous and helpful. Our room was ready a bit early and clean. Beds are fabulously comfortable, no noise issues from hall traffic, breakfast coffee was hot, strong and plentiful.

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The hotel is conviently located next to the interstate. The room was clean and the bed was comfortable. Flat panel TV, but no HD channels. The breakfast was free, but it was lousy. The only thing worth eating were the muffins.

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We enjoyed staying there. The staff was very friendly and the room was very clean. The interstate was a little loud at times but the breakfast was very good. I would stay again.

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Brand new, modern design of the interior. Plenty of parking space and convenient location to the motorways.

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All was wonderful for a weekend getaway with my wife. The free breakfast was "off the hook" (good). The hotel is well located for shooping and dinning. The sitting space in the suit was arranged well. I would recommend selling wine, beer, and drinks in the hotel.

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This hotel is very clean and room was comfortable. Service was friendly. Complimentary breakfast with lots of choices and hot cookies in the lobby each night! Would reccomend for anyone. Conveniently located to shopping and multiple restaurants. Enjoyed our stay.

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Very nice, new hotel right next to a mall. Good facilities, although there is not a restaurant on the premises (there is one at a Marriott-owned hotel next door). The rooms are called "suites", although the living/sitting area is not really separate from the bedroom, which makes it difficult if one person wishes to stay up and watch TV while the other […] one wants to sleep. The rate was a bit steep, we thought, compared to the other hotels in the immediate area--not sure the newness and good facilities were worth the extra money. Overall good hotel, and an enjoyable stay. Lisateave

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Pro: 1. Huge Breakfast Bar 2. Large Rooms w/ kitchen and livingroom included 3. Ultra Fluffy super soft bed 4. Large showers and bathroom areas 5. Located within walking distance of Valley View Mall, Toys R Us, Chuck E Cheese, fast food, grocery, gas stations, fine dining, etc. 6. Computer & printer area for guest usage 7. High speed internet thats […] actually high speed 8. Free toiletries at front desk in case you forget something at home 9. Mini market located in lobby for snacks, wine, champagne, frozen food, drinks, etc 10. Full gym Cons: 1. Swimming pool was unusable due to over crowding on each day and every night we were at hotel. Perhaps, there should be a time limit where children and teenagers should not be in the pool after 8pm, so that adults have a chance to swim before the pool closes at 11pm. 2. The fee charged upon check in for incidentals takes too long to be refunded back to card. My suggestion is to pay the incidental in cash, so that you get it refunded upon check out. 3. Breakfast set up isnt efficient. The lines end up very long with little clumps around various tools. Lisateave

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We were taking our daughter to visit U of Pitt and selected it due to it's convenience and shuttle service to the university. The staff from check in to the car valet's were outstanding. We were looking for a place to watch bball games in the NCAA tournament and the car valet was very helpful in directing us to a great sports bar with excellent food […] and atmosphere. The front desk staff was very helpful with any question that we had. We also took advantage of the FREE shuttle service to visit Pitt, so much better than attempting to drive and park there. They got us there on time and were there to pick us up when requested. Lisateave

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Handy and convenient. Friendly. Great breakfast. Enough pillows to cushion a blow. Mall parking lot location not wonderful but handy for shopping. The ac/heat is noisy but not as bad as many.

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This place was decent. The room was a tad warm with the heat off, considering it's February, I'm not sure why. They put me on the side facing the highway, which eliminated the possibility of opening the window to let fresh air in. I could still hear the cars with the windows closed. Overall nice clean place, just make sure you ask for a room away from […] the highway. Lisateave

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The hotel staff was very helpful and pleasant. Every person I met greeted me and asked if I needed anything. The hotel was very busy and you were still able to get a good nights sleep, I even observede the hotel staff walking the halls at night. I will definitely stay again!

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This "suite" was the same size as most hotel rooms. It was cramped, poorly designed and the tv could not be viewed from either the couch or the bed. We booked the suite so that I could work late into the night while my husband slept but as it was so open, he could not sleep if I had the light on. The hotel was clean, the breakfast selection was good […] although we had to ask for tea bags. The fitness room was rather sparce and small but fortunately, no one else wanted to use it at the same time. All the equipment was on the new side and well maintained. We will stick with Embassy Suites in the future. Lisateave

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For the most part the staff was friendly but most were not trained properly, which caused delays at check-in and check-out. The breakfast was great and the room clean but the mattress was as hard as a brick. I guess they've not heard of "pillow top" yet. Questions about the surrounding area were answered with "I'm sorry sir, I really don't know". Not […] the Marriott I was expecting. Lisateave

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Nice hotel. Very clean. Nice included breakfast buffet with decent coffee. Also well stocked pantry at front desk with frozen dinners for rooms with microwaves as well as alcoholic and non alcoholic beverages and snacks. Easy on-off route 81. Would definately stay there again.

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This was really quite a nice hotel. Very comfortable and close to the mall if you need to do any shopping. The hotel was clean, the breakfast good, and the building was quiet. I would use this hotel again without reservation.

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Conveniently located at Interstate and near mall. Area not well kept and only a uge parking lot weith no greens. Noisy as usual near highways.

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