Dubai International Airport Terminal Hotel - Dubai

Fine hotel, but bad signage made you walk and walk with you luggage to find hotel reception. Staff quite uninspired. Advertised with FREE WiFI, but the internet reception was so pour that it didn't work. The respond from hotel staff was "Yes, we know, and we are still trying to make WiFi work in the rooms." Not OK for a 4 star hotel. Modern, good and […] clean and fine perfect location for a transit stay in the airport. Lisateave

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Would definately book here again

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The hotel is fine if you have limited time overnight waiting for a connecting flight. If you have slightly more time I would advise heading to an external hotel. I found it extremely frustrating on arrival trying to find it- hard to believe when it's in the terminal but signage to the lift we used was not clear and when we exited the lift on the right […] floor there was no signage to tell us which way to go immediately from there. It obviously wasn't the main lift but you use the first one you can locate coming from your arrival gate. That signage should be improved. Lisateave

The airport hotel was a great way to break up a long trip from Oz to Scotland without having to go through customs and then get up hours before the ongoing flight next day. Little things like no clock in room and hearing baby next door because we had an adjoining door in our room which obviously wasn't as sound proof as the walls, was a minor irritation. […] hotel is starting to look a bit dated. Lisateave

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It was just an overnight stay but i would highly recommend it to others.

Found hotel and staff to be first rate, much appreciated someone waiting to take us to hotel when we arrived at airport, also to take us to the check -in desk the following morning.

Extremely comfortable beds, room well equipped and sound proofed. Carpet worn and stained and needs replacing but apart from that a good (though somewhat expensive) option for resting between flights.

Exceptionally convenient - I was in my room less than 25 minutes after stepping off the plane - with very comfortable and well-furnished room. Good facilities including gym, sauna and pool. Overall good value and strongly recommended for anyone in transit through Dubai

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Great customer service clean rooms and excellent room service

Overpriced. Pool not available, jacuzzi out of order. Staff uninterested. Machines in gym broken. Location is brilliant as you don't have to leave the terminal but apart from that would not recommend. Definitely not a 4 star.

The staff picked us up at the plane and made sure we found the hotel. The room was clean, and full of ameneties, tooth brush soap etc.

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fabulous

For arriving flights at the airport, I could not find any access to the hotel!!! You needed to get through passport control, pick up your baggage... and then told (with laughter because this happens all the time I am told) that you could not re-enter to get to the hotel. I tried for about an hour, with no success. Exhaused after a 14 hour flight I found […] another hotel. The manager of the hotel (via phone) told me this was the Bookers problem not theirs... but then it was my problem wasn't it? So, is this your idea of a joke? A scam? Customer service (there were NO instructions on my booking confirmation)? Lisateave

The hotel is conveniently located in the airport for in transit passengers. Clean, comfortable with all the expected facilities. The breakfast platter was a nice gesture as there was limited time between flights. The only issue was the noisy air con - but it is necessary. Difficult to see the sign for the hotel so it took a few minutes to find but that […] was probably more to do with a tired traveller! Expensive, but preferable to spending the night in an airport lounge. Lisateave

Great for the purpose we used the hotel for, with 20 hours between connecting flights, all we needed was a nice clean room. No need for checking back in left the room 20 mins prior to boarding the flight with no hassle, would recommend..

Great if you want to just grab a few hours sleep.. But we had a 27 hr stopover ... Wish I'd just left the airport! Weird hotel. No natural light. Feels like something from Total Recall. You never see anybody - it was like a ghost town. Bookings are 48 hrs. We requested to pay extra to stay another 2 hrs & were told it was $80 PER HOUR to do so!! We […] upgraded to an executive room which is nice. Very large with big desk and amazing leather massage chair (worth it for that!). The regular rooms were pokey & quite prison-like. The swimming pool (even though it looked fine!) was apparently not open for some kind of maintenance issue. This was the same 2 weeks later on our return stay. Staff member told us "it is never open". The location is great. You dont have to go Through passport control etc etc .... But if you have longer than 12 hrs - I'd probably advise you to go outside the airport & get a bit of sun / fresh air / normality. This hotel felt like it had none of the above!! Lisateave

Arrived 01.00 and left 07.30. Great to grab a few hours rest and chance to refresh on journey from Glasgow to Melbourne. Didn't use any of the hotel facilities. Tried using their free Wifi - had problems with this and staff on duty did nothing to help resolve matter resulting in fraught husband!

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We were unable to access this hotel after we collected our luggage as it is in the departures lounge and only suitable for departing passangers

Hotel rooms are nice, comfy & quiet Location is in the terminal, minutes from the gates. Advantage is that you don't have to go through customs. Disadvantages are: A) It is not so easy to find, but the hotel offers a service where they meet you at your gate when you arrive. I highly recommend asking for this as it will save a lot of time B) Wireless […] internet doesn't work well in many of the rooms Lisateave

The hotel is in the terminal and as my flight landed at midnight it was perfect for the next flight at 10am. However, the aircon in the room was fixed at 24c, I tried to alter it but it always returned to 24c, the bed had a thick duvet and it was extremely hot.

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Decided to try and ease a long haul flight from UK to Far East by having a 9 hour layover in Dubai and staying at this hotel. It is ideal option to break the journey get a few hours sleep and adjust more easily to jet lag. The fact you stay flight side and don't have to do immigration and security again is what makes this hotel so ideal. It is expensive […] as many people comment but I thought was still extremely reasonable if you compare the option of flying business class with flying economy but getting some rest in this hotel. It is particularly good if you fly Emirates. Check in and out is highly efficient and if you are connecting Emirates to Emirates you only need to check out about 15 to 20 minutes before boarding time of your flight which is great. I booked with hotels.com but would recommend that in addition you contact by email the hotel direct and advise them of your booking and what flight you are arriving on, then the hotel will send someone to meet you off the flight and help your walk through to the hotel at no extra charge. That worked well for me even though my flight was an hour late arriving. It is clean and quiet, room service is available although I guess most people are just using the hotel to get a few hours sleep. I didn't try the food. Free tea/coffee and fruit were provided. As a transit side stopover hotel this is perfect and I would definitely do this again. Can't imagine you'd stay there for any other reason than stopover or very early/late flight. Lisateave

Dubai International Airport Hotel is a very good place to stay for those passanger how have a very long stay over. It is easy to find out the location of the hotel. Rooms are spacious and well organized. I enjoyed staying there for a night.

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You cannot stay at this hotel if you need your luggage. Once you retrieve your luggage you cannot go back inside to the hotel. Customs will not let you in without a forwarding flight ticket. You cannot take your luggage into the hotel. CRAZY!!!

Clean and comfortable, certainly convenient. WiFi does not work in the room - signal is very poor and the PW provided by the front desk did not work - had to try the unsecured WiFi point which was also very poor. On check in was not advised minibar had to be secured $$ and unlocked - no problem with the $$ (can understand why hotel requires a deposit) […] but failure to inform the guest of this fact BEFOREHAND was slightly annoying. AC/temperature/fan control was easy to figure out and adjust. Lisateave

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Even after reading many feedbacks and information about the hotel, we had problem finding it! The airport staff very not very helpful as they pointed us to the arrival immigration level and if I had not previous read from other feedback, I might have gone through immigration following the instruction of the staff member! When we finally found the right […] level (having gone upstairs and through security screening to departure level, found some signage to the hotel. These, however, were not helpful as we were not told in the booking confirmation which wing (east or west) we were to go to. As it would happen, we checked in at the east wind reception only to find that our room is in the west wing. As the Dubai airport is a LONG airport, the distance to walk is quite daunting, especially after 13 hours of flying. Overall, the hotel room was comfortable and clean. As our transit was for more than 6 hours, we had to pay for a full day rate - It would have been better if lower charges can be applied. It was, however, worth paying for a room here if you have a long transit, as we definitely looked better (after a good sleep and shower) than many of our fellow passengers on our second flight. Lisateave

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We were in transit for 10 hours so needed somewhere to get some sleep. This hotel suited perfectly as we didn't need to leave the airport. It was spacious, quiet and comfortable. Room service is cheap by hotel standards. The bathrobes, fruit bowl, tea and coffee making facilities, etc were nice touches. Would recommend to anyone in a similar situat […] ion. Lisateave

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A great hotel right inside the terminal highly recommended for a rest between flights.

I was very pleased that we made a booking here. Our travel agent planned our journey very badly so my wife and I took it upon ourselves to make our own plans. Although I will be flying direct to my destination next time, I will certainly recommend this hotel to anyone who finds themselves with a 10 hour wait in Dubai.

I had a ten hour stopover in Dubai and just wanted a night's sleep. The check-in service was very efficient and I was personally taken to the room. It was quiet and comfortable with al the facilities I needed. The wake-up call came on time. Couldn't really ask for more.

This hotel is very convenient (when you find it). It isn't well marked in the airport terminal. I had to ask every so often if I was still in the right direction as the Dubai airport is massive. Having the hotel exactly in the terminal is super convenient, as well as the ability to shop in the terminal. The hotel staff were friendly, professional and […] very efficient. The room was okay. The view was pretty neat (of the terminal...great for people watching). The carpet was badly stained and the decor was a bit stark, not offering a warm relaxing atmosphere for weary travelers. The noise wasn't an issue. I never heard the terminal happenings, or announcements. Room service was good and reasonably priced. You can always eat within the airport instead to save money. There is a pharmacy just downstairs as well as a pinkberry and duty free shopping. However, my trip back through Dubai I stayed at the Le Meridien Airport and preferred that much better. An easy cab ride and much nicer. However, for sleep, this isn't a bad choice either. Lisateave

Beautiful room, bathroom and very comfy bed. Hotel also has late night bar, smoking area. Highly recommend for all transit passengers who need a bed for the night.

Room need renovation. AC too loud. Best location. One hotel employee escorted us from the gate to the hotel: very friedly efficient service!!! We did not try the breakfast and the pool area. Next time we choose a hotel outside the airport. Taxis are cheap in Dubai. Very good quality and also a big variety of shampoo, creams and all the bathroom ame […] ntities. Lisateave

Best part of hotel is the location. The hotel need some AMERICAN channels. There are such a large amount of contractors that stay and travel through there that this need to be some channels that we understand.

I have stayed several times at the Dubai Airport Hotel. It is always a pleasure to arrive in-transit and know a clean, well thought out room is waiting within the Terminal (3). It is always quiet, well maintained. The staff is friendly and goes out of their way to meet your needs. I would not hesitate to recommend this hotel.