Hilton Baltimore BWI Airport - Linthicum Heights

Room was clean and comfortable. Food was excellent and all around service was wonderful. Was stranded due to weather and found the entire stay-over experience very enjoyable.

I had called for the hotel shuttle to pick me up at BWI and was told that they would be there in 20 minutes...40 minutes later I was taking a cab. Upon my arrival at the Hotel the front desk staff was very nice - stored my bag. I ordered room service for dinner - it was fast and very good. I compliment the Front Desk Night Audit staff member - he took […] the time to print off mu boarding pass and really was very nice - great last impression. Lisateave

Fantastic accomidations. Aside from the Hilton policy of charging for breakfast and internet a la cart, I would say one of the best hotel accommodations I have ever had.

I like the hotel .My chief complaint is every time I stay there it seems to be some kind of convention on site that makes parking difficult.It's still a good place to stay.

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I booked rooms for myself and a business partner at 2PM for same day checkin via hotels.com. Hilton was choosen over other similarly priced options mainly due to their usual efficiency and amenities for business travel. However, a series of events transpired that pointed to incompetent management at this location. First the reservations were overbooked, […] and it took over 1 hour for the staff to apply the first in first served rule. After a long, hard day on the road, this was not welcome. Second, the resturant was exceptionally slow, and only produced dinner after reminded twice. This took about 50 minutes. The food was of substandard quality for the typical higher prices charged by Hilton. Futher, the next day at breakfast, the staff was confused, the menu was not "encouraged" due to kitchen problems, and the buffet was not provisioned. Overall I would strongly not recommend staying at this hotel until the management problems are resolved. This is unfortunate, as Hilton has traditionally been very consistent throughout the world. I have faith they will correct the problems, but until that time, buyer be ware. Lisateave

We had a great time at this hotel. Loved the stand alone shower. Location was a little off the beaten path but outside of that accomodations were spacious and clean. Staff was courteous and professional. We would definitely stay there again.

The Air conditioning is very loud and kept me awake all night.

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A great value for the great rate paid! Comfortable room, good dining facility (only had breakfast, which was fine) and a very friendly and courteous staff (thanks to Leisha and her colleague). Convenient to other , nearby eateries, both local and franchise, with free transportation provided by the hotel.

Staff friendly but not very helpful. Hallway carpetrs need replaced. Shower smelled of mildew. Shuttle was very slow.

The hotel advertised a refrigerator, DVD player, and microwave oven, none of which were available. I left the hotel Sunday morning about 10:30 and when I returned late in the afternoon (5ish) there had been no maid service. This was my first stay at a Hilton and I was very disappointed.

Hotel is near the airport, with a shuttle running every half hour. Also they will take you to several local resturants. The hotel is new and well maintain, with a friendly staff

It was a great room (clean, quiet, comfortable)but the air conditioning unit was extremely loud every time it kicked on and off.

The staff was very friendly and helpful. I would also focus on a very comfortable bed and bed linens.

A last minute trip to Baltimore resulted in my not being able to stay at my "usual" location. I was not disappointed. The hotel had unexpected character and not only were the staff very pleasant and the rooms comfortable but there was a wonderful restaurant where I enjoyed a very tasty dinner with an old friend. I think I found a new "usual" location […] to stay. Lisateave

This hotel is very convenient if flying out of BWI. The courtesy shuttle is worth the price of the room compared to paying for airport parking. The rooms are great. This is the 2nd time I have used this hotel and will continue to do so.

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Great room, close to airport. The only thing is the Honor bar refridge was not working so the drinks where warm. The door handle on door to room was put on upside down, so it was hard at first to open until we figured that out.

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We travel a lot, we stay at hotels a LOT more than the average person. The hotel itself is decent for its price and the proximity to the airport is just great. Comfortable bed, decent room. The staff is terrible, the act uncivilized and if it was me that run the hilton, i would fire the person that hired them. They seem like they dont want to be at […] their job and just are not very willing to help out. You pretty much have to beg them to do their job. I am just not sure what kind of person hired them. SERVICE: terrible terrible staff Location: 2 miles from the airport HOtel: typical hilton Lisateave

Great place to stay. Staff was very helpful and polite. Convenient location to Oriole Park and BWI. Need to work on maintenance though. Bedroom HVAC filter was very dirty.

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Hotel was great, bed was really comfortable and the service was given whenever we had a request. Only complaint would be the maid service continued to knock on the door throughout the day and would begin to enter immediately after the first knock.

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Everything about the hotel was fine. The big issue was the air conditioner. Very loud would go on and off every few minutes. You were never able to fall completely asleep.

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I thought this place was great, and the restaurant attached was very good (althought he decor was a bit odd). Excellent service and professional staff. Room a bit small. I thought it was a great find for the price. My suspicion is that the lower price is due to the unsightly, half-constructed hotel going up next door. If you are just going in and out, […] as I was, I think it's a good option. I would stay again. Lisateave

Had a good stay until a disturbance broke out across from my room at 2 in the morning. No one cared enough to address the issue the couple across the hall were having even after it was reported several times. The altercation ended after they kicked my door several times and I informed them of what would be in store if this behavior continued. I spoke […] to the front desk and they cared enough to offer me a free cup of coffee. Embassy Suites......... Lisateave

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My husband went to Md. for a weekend getaway and were more than "satisfied". Would definitely stay at the BWI Hilton again.

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Great location and good value. We used it as a park and ride and the room cost about what the parking would have cost us at the airport. The staff was friendly and the shuttle service was timely. The only negative is that the hotel is apparently used frequently by groups of traveling adolescents and they get quite rowdy. We heard several complaints […] from other guests about noise in the corridors and rooms. Lisateave