Helms Inn - Victoria

very direct rout to royal jubilee hospital. Less than a block to old spaghetti factory. well equipped kitchen and corner unit very roomy. very close to walk to many attractions, but just past all the traffic. great view and nice extras in the lobby. a selection of fresh coffee and teas, and in the afternoon, a pot of tea and cookies . very good value […] at a very reasonable price. stayed an extra day. Lisateave

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Front desk staff is very helpful. Bathroom a little tight coffee and tea in lobby nice touch.

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If you are an older person and get a room on the 3rd floor it may be a little difficult as there is no elevator. Junior suites are just great. Bathrooms are small but comfortable and clean.

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this hotel is very handy walking distance to everything downtown...shops, restaurants, theaters, museums, beacon hill park, the ocean etc. we had a nice little kitchen, living room and separate bedroom so it is good value for the $$. the hotel is in three separate buildings so we found it a bit hard to carry luggage and our cooler the distance and […] up the stairs (no elevators). the kitchen and bathroom were spotless but light fixtures and air conditioning unit were in need of a good cleaning Lisateave

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It's a charming, quiet, comfortable hotel with friendly service, reasonable rates, and is in a perfect location for walking to town or walking to the beach.

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Great staff, very clean, cozy and restful....our only complaint is the distance to restaurants as we were on foot.

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Fantastic. Just like at home. My friend is from the US and he says that this is a most cozy hotel he ever spent in.

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We have stayed at the Helms Inn several times. This past trip and the one before were very disappointing because of the room not being up to standard. Floors and carpet were not vacumed,. The room had not been dusted and the closet mirrors were dirty and streaky.. This is so sad because it has been renovated and the management is so friendly. I suggest […] they get a supervisor to chek the rooms after they have been cleaned. Lisateave

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I have stayed at Helm's Inn twice and have been very pleased both times. The location is perfect for walking downtown, to the park, to the beach, or just around the beautiful neighborhoods. But they also have parking if you need a car. There is no restaurant on sight but there are plenty within walking distance. The staff were always pleasant and helpful. […] The housekeeping staff were very helpful and were happy to do as much or little as you needed on your schedule. The apartments were very clean and had what I needed. Lisateave

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The room was very clean a little old fashioned but clean. IT had a small kitchen, with table and chairs and a fridge. Which meant for us an opportunity to buy some food and drinks and stay in for breakfast, or have a coffee or a night cap. We enjoyed our stay and staff very helpful and freindly. Excellent location too.

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We very much enjoyed our 2 nights at Helm`s Inn. The accommodation was spacious, with a full kitchenette and it was extremely comfortable. The location too was very central for sightseeing and walking around the city. We would definitely like to stay there when we are in Victoria again.

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Very nice and convenient to walking sights and restaurant. The bed was comfy; although the comforter had a bad odor to it, almost like a chemical smell!

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We were sent out in the dark, although there were street lights, to find the third building. We were also hauling heavy luggage. We found the building okay but were disconcerted to find many steps outside and then a long enough staircase inside with not an elevator in sight. If we had been any older or more disabled than we are we could not have got […] to our room. The girl at the desk was not forthcoming with any information at all, Lisateave

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We were so pleased with Helm's Inn that we've booked another stay for later this year.

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We where pleasantly surprised when we arrived at Helms inn. it is situated very close to central victoria, Everything is within walking distance and the room is like a kitchinette with all the things required to make your own food if you so required. We were offered coffee and candies when we arrived which was a very nice touch. the only complaint was […] that the handle on our room door stuck down and we had to go to front desk to make sure the door was closed. Lisateave

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Excellent. The bathroom needs to be more efficiently designed in terms of convenience. More practical appointments i.e. shelves and smaller mirrors. Kitchen stove needs to be upgraded. Kitchen utensils need to be more complete. Staff was quite helpful in sorting things out though.

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This hotel is older but very comfortable. Our room was spacious with a small kitchen area, a desk, a table for eating with two chairs, and a small table with two chairs for reading/relaxing. The location is excellent being behind the Royal Museum and across the street from Beacon Hill Park and a short walk into town or to the sea. There is also parking […] for your car upon request. One draw back. There is no elevator so if you have trouble with stairs, ask for a first floor room. We asked for a quiet room and got one facing away from the street. Very good value for the money. Lisateave

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Our refrigerator was very noisy, so we were moved to another room the second night. We always appreciate our stay at the Helm. We stayed at a couple of other hotels during our four day stay on the Island and I realize what a gem the Helm is compared to other hotels.

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Staff attentive, friendly and accommodating. Small intimate feeling. All special requests made when booking the room were honored. Well located. Reasonable walk from Victoria Clipper dock but a bit of a challenge if you have substantial luggage (Taxi fare-$7.50). Close to Inner Harbor, near down town district, auto rental agencies a couple blocks away […] and across the street from Beacon Hill Park with beautiful trails to the eastern island shore. Tidy, well appointed but bathroom cramped, and furniture arrangement awkward. More operable window needed. Top floor interior room quiet. Lisateave

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I booked my stay at the Helm's Inn based on the reviews that I read, and, not being familiar with Victoria, thought that it would be a convenient location to all activities. I was not disappointed. The room was spacious, very comfortable, and being a woman travelling on my own, I felt safe. The museum, wharf, market, shops and restaurants are close-by--easy […] walking distance. The bus was also right at your door if you wish to hop on it to head to Swartz Bay ferry terminal for a day trip to Salt Spring Island. The Helm's Inn is in a convenient, quiet location. I have no hesitation in recommending this hotel. The hotel is older, but has had a re-fresh. Lisateave

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Hotel is near a busy road which was noticeable until late evening. Both rooms we looked at were slightly on the dark side and some renovation work was in progress( with appropriate apologies). One of the rooms had a faint,lingering smell which didn't disappear Hotel very convenient for city Centre, Harbour and Beacon Hill Park (which is less manic than […] the other two locations in August). Some nice "old" buildings in nearby James Bay area. I do think it's a cheek to charge car-parking for guests. Lisateave

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Our room was a little small, but very clean and well appointed. We were surprised by a parking fee when we checked out.

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This hotel was really a pleasant surprise. I took the ferry from Seattle to Victoria and this hotel was so conveniently located that I could walk to everything. The room was very large with a full kitchen so I could eat in if I chose to do so. I loved it and would definitely stay there again.

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As others have mentioned, this was really a great find! So close to everything, yet quiet. Best of all were the beds - they were so comfortable - even the rollaway! It is very unusual for this family to find sleeping arrangements that are as good as home! The space was ample for our family of 4 (including two 'adult' children)! The kitchenette fully […] enabled us to cook breakfast each day. The only thing we would have wanted was an extra mirrored area/desk/table for someone to use while others are using the washroom! Lisateave

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Very pleasant, low key, home away from home. Staff is great!

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My mom and I both loved it! The environment is really good too.

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Good hotel in a great location, close to everything

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can't say enough; the Helm's in was in great walking distance of downtown Victoria, Fisherman's wharf, museum, bus depot, etc. Anywhere I wanted to be. There was a bit of a problem with parking, but I think it just happened, during our stay that most guests had their own vehicles with them. People went out of their way to help you park and all worked […] out well! I'd look there first, for accommodation, my next trip to Victoria! Lisateave

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It combines the comforts and convenience of a hotel with the feeling of a smaller inn. Excellent, close-in location.

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Excellent hotel in walking distance of all major attractions. Great facilities with fairly well equipped kitchen (limited utensils). Rooms have been renovated and are in very good condition - ours was spotlessly clean. We asked for and were given room not facing road. Staff were very firendly and helpful.

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This was our second visit to Helms Inn and we definitely would stay there again. We love to walk, and it was easy to get to downtown locations in Victoria. Our recently refurbished room was very comfortable as well as being very attractive. The staff was helpful and accommodating.

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Perfect location, next to the BC Museum and 2 blocks from Parliment. We walked everywhere. Roomy rooms and nice lobby and patio area to relax if needed.

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The hotel is conveniently located within easy walking distance to the Inner Harbor, museums, Parliament and Beacon Hill Park. We would stay in the hotel again.

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The Helm's is a lovely hotel in a very nice section of Victoria......Very close to the inner harbor and the B.C. museum. A short walk to a food store where we bought food and drinks to stock the kitchenette.......The room was very spacious and the bed was comfortable......We took a walk in Beacon Hill Park which did not dissapoint and was across the […] street from the hotel.......Loved the hotel and loved Victoria Lisateave

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We found the room spacious and comfortable and clean. The kitchen was well stocked and had a full oven, stove top and large fridge. Although it was on a busy road, it did not seem noisy even on a Saturday night.

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Helms Inn is a great place to stay when visiting Victoria. It is conveniently located to the ferry and all downtown attractions. The only complaint about our stay was on one day when insufficient towels were supplied and we had to ask for more. But we received an immediate response for our request for more towels.

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Clean, quiet, comfortable accommodations in a great location close to ferries, museum, parks, buses, and other attractions. We'd definitely stay here again!

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This was my 2nd stay at the Helms Inn and I love the location, very quiet yet close to everything. You can walk to shopping, restaurants, the harbour, the legislature, museum, etc and as I was in town to attend a concert, was pleased to be able to walk to the Royal Theatre as well. You are also walking distance to Beacon Hill Park and so you have the […] best of both worlds. I love the flowers out front of the hotel buildings, the overall hominess and quaintness and especially, the lack of traffic noise at night when you want to be sleeping. Huge room, well-appointed kitchenette and 2 TV's, comfy bed. My favourite place to stay when in Victoria now. Lisateave

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The Helms Inn was the perfect place to stay during our recent visit to Victoria. Even though it was right downtown, we weren't bothered by noise. The staff was very helpful and courteous. The rooms were clean and comfortable. The only downside is that our room had very little space around the beds, which were in a separate room from the kitchen area, […] couch/sofa bed. Lisateave

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Very comfortable room in hotal that couldn't be better placed for central Victoria. Well maintained and very extensive equipment in room. Would not hesitate in staying here again and have already recommended hotel.

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I loved this hotel. It was quiet and clean. In walking distance to everything in town but just far enough away from the busy streets that it was peacful and quiet. The beautiful park across the street was perfect for a morning jog and an evening stroll.

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Firstly, since your scoring system only allowed whole number ratings, the overall score I would have given is 4.5. The plus points were the Inn's position close to many local attractions (e.g. Museum, the nearby park, major shopping areas and - in our case - very close to the coach station). The unexpected kitchen facilities - although enjoying the […] local eateries is part of the holiday, It is nice to have something lighter and simpler on occasions. Our one major complaint was the disparity between check-in and check-out times. We arrived just before 3:00 pm and had hoped to be able to get into our room and freshen up after our journey but were told the earliest we could do that was 4:30, yet when we left and asked for a slight extension beyond the 11:00 am check out time to mid-day we were refused (our coach did not leave until after 5:00 pm). Lisateave

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Clean room in convienent area (right by museum). Our room was quiet. I would stay here again.

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no elevator ... lugged bags up three flights of stairs

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Not feeling very welcome from the front desk staff and wait last minute cleaning to check in after 3:30pm on arrival. Although they did provide baggage storage and apologize for the late check in. My room just locate beside the reception lodge, and can hear some noise during night. The room was fairly clean, and have everything you need for simple […] cooking. Very convenient! There have washing machine and dryer, Great! Lisateave

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