Vacation Village in the Berkshires - Hancock

the views were calming and we had a room near the clubhouse which worked well for us. it was a good size room with enough space for 4. The management was very accommodating.I like the pool but it would have been nice to have had a lifeguard to manage at times, as parents allowed their kids to do running flips into the pool. also, times for adults only […] so that those who like to swim laps could be able to do this. Lisateave

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This place is quite nice but you should be warned that it isn't really a hotel. It is basically a condo complex. If you intend on staying for a stretch- more than one night- it would work out better. We stayed overnight and the pain the the rear of their checkout process slowed us down the next morning. Check out time is early- 10- and you have to strip […] your own beds, place laundry in the tub and take out your own trash. The get up and go convenience of a hotel isn't there. The rooms are nice and if you intend to stay for a week of skiing, they would be a better fit. Be advised that you have to pay for internet. The info we had led us to believe that we had the slow internet for free- fine since we were not there for business. There is no free internet and what we paid $10 for was really, really slow. It would not support business applications. Also, this place allows dogs. Many places do but this is the first time in 20 years of business travel that I have been awakened by dogs barking. This complex is also a bit noisy. It caters to long term stay ski business and would be a great fit for a family ski week. Not a good match for a 1-2 night business stay. Lisateave

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great place to stay - near jiminey peak!!

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We were very satisfied again with the Vacation Village at the Berkshires. The price is right and the condo is perfect. It's a nice size and includes everything.

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Overall the place was great and very family-friendly. However, because some of the units are owned, there was second-hand smoke that you could smell in the non-smoking units. The management was very apologetic and even though they couldn't stop the smoking, they did offer to move us to another room.

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This hotel is right across from Jiminy Peak which makes it great if that is your priority. The downside to this hotel is that you need to take care of your own trash, pull all your linens at the end of your stay, wash all dishes, or you will get charged a cleaning fee. For the price paid, you would not think you would have to do this. Also, they only […] have bar soap in the bathrooms, so you must bring your own shampoo, conditioner, etc. which again for the dollars you spend you would think they would at least provide those item. In addition, on this stay we ended up with some college students below us which made for 2 difficult sleeping nights. We stayed here 2 times before and never had this happen, so I consider this an isolated situation. But, I am bugged by the lack of typical service for such a nice place. Lisateave

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Great place! Great views and friendly staff! Already planning another visit and have only been home for a day.

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we were very happy with our room. it was clean and comfortable. like a home away from home!

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Originally we had 2 one bd unit for our 2nd and 3rd nights, but after some discussion and additional payment we kept our 2bd unit. A unit is much nicer and B unit. If we ended up staying in 2 B units, we would not have an oven or a dishwasher. Overall, very pleasant stay.

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I think that we got the low end room with no view and peeling wall paper and dirty sheets. There were not enough towels and the hallway smelled. I am sure there are better units, but since this was an overnight..check in by 4pm check out by 10 am; it didn't warrant a call. I would rate this a 2 star hotel.

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This is a great spot in the Berkshires for winter and summer fun. Excellent location (across from Jiminy Peak in Hancock, MA) - lots of kid friendly amenities. It is pet friendly too (alhough a hefty fee). We stayed in a large suite - it was excellent. You couldn't ask for a better facility.

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great place for both the family and for couples....staff friendly & helpful. its a condo and not really a hotel, but if you are willing to do some simple things (like take out the garbage at the end of your stay) you can get a small, private suite w/balcony. can't wait to go back!

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This is our second time to stay in this place...Very close to Jiminy Peak Ski Resort. very convenience without paying high price. rooms are very clean and matching with those photos seen on their website... family friendly room atmosphere. very nice over all. will be back again for sure.

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We enjoyed our stay at this hotel!

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I went with a small group of friends and we all had a wonderful time. We spent the bulk of the weekend in the room just hanging out and only left for a late night dip in the hot tub. The bed was very comfortable. The sofa bed was adequate. For the price, this place is fantastic.

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It is a great place to relax and take a real break! The kids enjoy all the activities and the inside pool

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Beautiful hotel. Very comfortable, clean and spacious room. Nice view. Great hot tub. Swimming pool is kind of small and shallow. No shampoo/conditioner provided. No salt/pepper/tee, just coffee for one morning. Check out is 10:00. Kind of early. Reasonably priced. Would stay again.

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Great rooms/suites. Comfortable, bed was very comfortable. Everything was new and kitchenette was stocked nicely. Only complaint was the bathroom towels were VERY rough, but I'm "looking" to find something "bad" about the stay. Fantastic time, would defintely go back.

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This is a great place to stay if you are going to be here for longer than a weekend. This is the second time I have stayed here. Rooms are spotlessly clean and the staff is very friendly.

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Excellent

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This is a fine Hotel. Just watch the clock in the morning. The check out time is 10am. If you don't leave by then they jimmy your door open and enter to clean the place.

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It was as good as we thought it would be

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It was fine, however, it had no shampoo and conditioner. These days who does not provide shampoo and conditioner? So none of us showered as we had no supplies.... The check out time seemed a little strict as well. If you check out one minute after 10 you are charged another night and a cleaning fee.

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The mattress in the room needed replacing. It was worn out. Otherwise the room was fine.

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Very nice place. We stayed in a nice apartment that was fully equipped and clean. Also had a fireplace and jacuzzi. Was really good and had restfull sleep on a nice comfy bed.

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What a nice place to stay. Already want to go back next year.

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We stayed one night only, but it was nice experience. Many facilities for different guest ages. Also, pets are allowed. Conditioner works silently. Small problems: no remote control for TV. However we believe, if we stay longer, problem would be fixed promptly

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We were very pleased with the price and maintenance of the property. The roominess and the cleanliness of the suite was wonderful. We would definitely return to stay longer than just one night. Great value!!!

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We stayed one night in a one-bedroom apartment. Spacious with nice layout, full kitchen. Clean and well maintained. Very happy with our stay.

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While our unit was clean, spacious, and bright we found the staff to be unfriendly and not especially welcoming. It was also curious that we had to take care of our own trash and linen upon departure. We never experienced this in any other vacation facility.

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The staff were pleasant, and the suite was fine. A negative was that you had to pay for WI-FI. I thought it was free; we were on the mountain and had problems with our phone and internet service. The only descent internet connection was the hotel and we had to pay for WI-FI services. Also the gym equipments were old and the outdoor pool was not heated. […] Lastly we went during the summer season and families are going to use the pool; how come they do not have a life guard? Overall the view was great and the hotel was descent. I would recommend this resort to friends and family Lisateave

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nice room for the price ... location is a bit out of the loop but not impossible ... the pool was pretty much filled with screaming children all the time ... no daily servicing of the room, which isn't a big deal but it would have been nice to have the in-room coffee replaced

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The room wasn't quite as clean as we would have like (although it wasn't bad).

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Had itinerary from Hotels.com that clearly showed two rooms booked! They only wanted to give us one! Not enough parking, too many little dogs barking all night. Also, no stove to cook just a little two-burner thing!

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Great place! Beautiful scenery excellent views of mountains great pool fantastic room. Highly recommend staying. I will return for more vacations!

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The accommodations were just about what you'd expect -- clean, reasonably comfortable, completely characterless. Checking in was a real drag though. First, it took 10 minutes to escape the traffic jam in front of the office and find a place to park. Then, another 15 minutes on line to reach the counter. Then, at 3:30 pm, were told that the room wasn't […] ready and we'd have to wait half an hour. 45 minutes later, the room still wasn't ready. After another ten minutes of discussion, they agreed, reluctantly, to assign us to another room. And oh yes, the light didn't work in the kitchen. Lisateave

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Overall very good facilities, decor and amenities. Was surprised that the stove consisted of double hot plates -- considered them unsafe, especially if traveling with children the stove would be a safety concern. The rest of the kitchen was very well equipped.

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We were in the Berkshires for my husband's high school reunion. We mainly wanted a place which was convenient and comfortable. We spent little time in the suite, but enjoyed its spaciousness and comfort. It was nice to have high school friends for breakfast one morning. The kitchen worked out very well. One evening it was very rainy and damp, so when […] we returned to the hotel we put in the gas fire place. That was a very nice touch. Would definitely stay there again. Only thing I wish were different was the early check out time--10 a.m. An extra charge was placed on the bill if you exceeded the check out time. We got the least expensive room, so we had to wash and put away all the kitchen dishes and pots and pans. No big deal. Lisateave

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Very conveniently located to all of the activities & must see sights in the area. Our suite was quite large with an eating area, mini kitchen bedroom & huge bathroom., We found it quite comfortable & will probably stay again in the future.

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