Extended Stay America - Boston - Waltham - Waltham

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The front desk people were very helpful. Unfortunately, there are no good restaurants within easy walking distance, and some nights I'm just too tired to cook. My only complaint about the hotel is that some of the public areas (hallways, lobby) aren't vacuumed often enough, which makes an otherwise pleasant hotel look a bit shabby. The rooms, however, […] are very clean, which I guess is more important. Lisateave

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Quiet, clean, and affordable. I would stay again.

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I enjoyed my stay there. People where nice, room was clean. They have a nice park in the neighbourhood. From other side it is far from grocery stores, it is better to have a car, otherwise you will have to travel by bus. They didn't have tablespoons in the room, and I had to excenge the cooking pot, because it wasn't clean enough. I also bought dishsoap […] and sponges to do the dishes. You can't watch TV from your bed unless you move TV stand. Lisateave

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If you need to have a room with a little kitchen as we did for dietary reasons, then this hotel does just fine. While not as luxurious as a Marriott Residence Inn, for instance, the Extended Stay is clean and adequate.This hotel really stands out in terms of service though. The staff could not be nicer or friendlier... they go above and beyond to p […] lease. Lisateave

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This hotel offered the best rates in the area, but its location-- buried in hundreds of acres of office park with somewhat mazelike streets-- make it time-consuming and challenging to find, even in broad daylight. (Who imagined that 4th Ave would be AT A RIGHT ANGLE to 3rd Ave? Pay close attention to Google Maps to make sure you're turning into the […] right street in the first place.) Another caveat: the included "breakfast" is about as minimal as it gets-- think pre-packaged muffins and Coffee-Mate. (What's IN that stuff, anyway?) That said, the room was clean, quiet, comfortable, and the fully equipped kitchen is bound to prove handy for those who actually are staying a while (I was only there overnight.) Another plus is the close proximity of one of the best places for dinner in town, Naked Fish. Lisateave

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it was a good stay, would happily stay there again.

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Although the hotel was in quite a bit of disarray due to it being renovated, my room, which had been completed, was much nicer than during previous stays. The bedding was new; the flat screen TV was much larger than the old TVs, and it appeared that pretty much everything had been replaced. I'd definitely stay here in the future.

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Hotel was under "renovations", but when we booked the room in Sept we were told the renovations would be done by the time we were booked. Room was fine, but (a) the TV/ dvd player was ancient and not working, (b) the room was so hot that we had to leave the window open overnight to keep the room at 70 degrees with the heat turned off, and (c) the hallway […] was littered with debris of the "renovations". The exercise room and laundry were both closed for "renovations" as well. Good value if the above is all rectified. Lisateave

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The hotel is right off of I-95 / Route 128 on the outskirts of Boston. Close to the Mass Pike and public transportation. The room included a work desk, sofa and kitchen with refrigerator, microwave and dishwasher. The only negative was that the toilet was very low, which may make it difficult for some to get up from. Overall, very nice and a quiet  […] location. Lisateave

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The place was clean, quiet and private. The best part for me is that there was a fully equiped kitchen where I could cook my own food since I have a hard time eating out due to food allergies. It was the perfect settings for me.

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Clean, comfortable rooms with easy access to downtown Boston. Everyone at the hotel was very helpful - would definitely stay here again!!!

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The batteries in the TV remote were dead. The shower handle came apart in my hand as I turned it on. The sink had black mold under the sink rim.There was no pad or pen to write down a note or phone number. There was no plastic bag for dirty laundry. I gave this run-down to the manager in the morning and he said he'd follow up.

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The quality of service of the hotel was very poorly especially in cleanliness in our room , and also the customer service on the desk.

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OK

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My review of my one night stay is definitely "mixed". It's a shame that I have to give a "2" for the cleanliness of the room. I actually thought the bathroom was "very clean" and the rest of the room was "fine". However, as I was exiting the bathroom I could see a beige blob under the bed. It turned out to be a half-eaten dinner roll. I disposed of […] it, but it was a turn off. Regarding the comfort of the room, I was very disappointed that MSNBC was not on the TV channel line up. I was annoyed that FOX and CNN were available but not even a regular NBC channel was available. A screen message indicated that the regular NBC would be available in the future. But no MSNBC. And CNBC is a financial network., not something I'm interested in. I did use the lobby restroom which was in good condition and the grade of the coffee at the AM "grab and go" was quite good. Lisateave

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Staff was friendly. Maid service was non-exsistant. Stayed for 10 days and had maid service one time.

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Room was very small, we were staying for a week in Boston for a day summer camp... the room never got vaccummed and when asked about cleaning , I was told I could use their vaccum. You have to get your own clean towels, unless you want to wait until 3 for clean ones. When we arrive the first day, the room was gross, their was hair all over the place […] in the bathroom area. Tub did not drain well either. Lisateave

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The guest room and common areas (lobby/elevators/hallways) are not clean. Our room had dog feces in the corner next to the couch. It was petrified so I know it had been there for a while. This hotel served it's purpose for a quick trip when I could find no other room in the Waltham area, but I wouldn't make reservations there.

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Floor was a little dirty, carpet seemed old & bunched up under foot, which is a problem since I stretch in my room. Overall very nice. Close to Boston. I would stay again.

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Clean rooms. Pets allowed for a fee. Not pet catered though. Not hotel-style service by any means.... Do it yourself! Only noisy elliptical, treadmill and recumbent bike in workout room. Nice staff, just not hotel-type service. You're on your own! Josh, their maintenance guy, has excellent customer service. Located off highway, not convenient to walking […] to restaurants or shops. Outdoor pool was nice. Lots of parking. Comfy bed. Clientele were decent. Lisateave

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The price was right but my gosh the room smelt bad. Not sure if it was cleaning products they were using or if the room I was in had smokers before me, but the smell hit you hard when you entered the room, but somehow I got used to it. The stay there was good, if you take away the bad smelling room!!

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Good stay

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Not bad. The sofa bed in my #209 room, was tough on my lower back. But besides that, everything was good.

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EXCELLENT! CLEAN, GREAT SERVICE, GREAT LOCATION, LOVED THE KITCHEN AMENITIES, WOULD RECOMMEND IT HIGHLY

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My first floor room needed updating. The sofabed was soiled in spots and the bedroom rug was fraying, with a hole in it that looked like burned rubber. The bottom sheet had a small hole, as well. The room was clean enough, however, and very quiet, as I requested. My main complaint is that they use a very strong smelling room deodorizer that I found […] very irritating to my eyes and throat. The smell faded somewhat after a few hours with the window open and the air conditioner running, but it still pervaded the room when I was trying to sleep. To his credit, the manager said he would find me another room that might not have such a strong smell because it was cleaned a day or two ago and not used, but I decided to stay put when I returned that night, thinking I could deal with it. The room rate is one of the lowest around Boston for this kind of accommodation, but I wouldn't go back unless I learned it was renovated and the cleaning staff did not use that chemical deodorizer. Lisateave

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We stayed here because our usual hotels were booked or very high priced the weekend of Boston Marathon. Staff at front desk was ok. Walking into room, there was broken and open switchplate near door with wires showing. Bathroom was not thoroughly cleaned, and towels were thin and hard. Bed was saggy and whole room looked like ti needed an update. There […] was a kitchen as advertised, but we really didn't need it. Breakfast was not advertised with good reason. They had wrapped bagels and banana nut muffins, period. Coffee and some fresh fruit, including rock hard pears. Almost no room to sit. There are better hotels right in the area. Lisateave

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i was not satisfied. dirty elevators and room. we were planning to stay at many hotel. i should be reiumbursed for this stay else i wont use hotels.coml

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This hotel is located in a business park in Waltham. Pretty close to Boston. No frills. You get what you pay for.

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Room in not clean, maid doesn't do good job bottom line. Dishwasher doesn't operate properly so dishes is not clean, fridge makes too loud noise obviously not being maintained. Fire alarm went off twice in a roll because hotel doesn't direct guest to open window while cooking.

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Stayed at the Embassy Suites in Waltham, MA while visiting family in the Boston area. Our room was very spacious and comfortable. Staff was helpful and courtesy. Complimentary breakfast was delicious and a big plus. Loved the fact that COSTCO was next door and the fact that the hotel is right on Route 128/I-95. We were able to easily get to our relatives […] homes who live in various cities in the metropolitan Boston area. High recommend this hotel. Lisateave

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Its absolutely great. Nice and clean, basic hotel. I did have a suite but it was all good

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Reasonable for business traveller in the area

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Cheap rate close to boston

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We have stayed there several times the first two times the folks were friendly and effective. This last time the folks could not help us with the tv or the heating and cooling. Neither worker right.

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The room was fine and clean. The staff is very friendly. My only complaint was that the laundry was filthy. I didn't even want to use it, so I went downtown to the laudromat instead.

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