Harrah's North Kansas City - North Kansas City

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very pleasent employees, they were glad to have us at there place of employment.

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Always a pleasure, great service, great rooms and great prices. See you next time!

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Lot of walking from rooms to casino and ammenities. Great parking for the motorcycles.

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I was impressed with my stay at Harrah's in North Kansas City. The thing that stood out the most was the friendliness of the staff at the hotel. They really go above and beyond to make you feel welcome, and the check-in and check-out process was very smooth and quick. The hotel itself is in good condition, and you can tell they work to keep it that […] way. The room itself was very nice, and met to me expectations. The location is also a plus since it's only about 5 minutes from the hotel to downtown Kansas City where a lot of the local attractions are located. The only downside to the hotel was the charge for WiFi in the room. It was a bit more expensive than I expected, however I was able to get a decent rate on the room. The overall price wasn't worse than I could have gotten elsewhere (with the internet included), but, had a I paid full-price for the room, I think the internet charge would have been a lot more disappointing. Why this isn't included in the hotel charges, I have no idea. But, really, that was the only major issue that I had. Lisateave

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The hotel staff was very friendly. The location is huge. The hotel rooms are comgortable & the tub is amazing. If you like casinos I definitely recomend.

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If you need to stay close to downtown and want to spend under $100, this is a good choice.

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I would not mind paying more for the rooms if you had a shuttle from the airport. Had to rent a car to get there!

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Great room for the money. Carpet in the room needed updating.

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Really nice rooms, buffet is really expensive, but good food.

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firealarm kept going off every few min starting at 5 am for over 2 hour and they wouldn't comp the night

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Watch out for the money grabs of paying for internet and other misc. services that you might think are standard. Other than that, it was an enjoyable stay.

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Room was fine, but walls were a little thin, so it was noisy.

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Minimal contact with service, but very clean room, very comfortable bed

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Non-smoking, non-pet room not available. Room smelled like cat urine.

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We had excellent customer service at check in. Room was very clean, decent shower but awful mattress.

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Evn if you don't like to sleep in, you will their beds are rediculously comfortable!!!! Me and my girl friend set the alarm and had a wake up call so that we could enjoy the breakfast buffet..... We slept thru both and enjoyed lunch instead! LOL! Great spot!

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It was very nice. I would love to receive a free stay.

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excellent hotel. excellent accomadations

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had a great time celebrating my birthday. it was a great romantic getaway

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The tub was really amazing ; )

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this is the worst experiance ever i paid for things i did not get for example pet stay the hotel didnt even know what i was talking about and when i asked for my pet stay products pet food and water bowl pet roomservice pet treats they laughed and said are you serious we dont have that stuff why would you expect that and i replied because i paid for […] it. So i had to go buy the stuff since i didnt bring it. When i went to get directions to the plaza they couldnt give it to me and so when we went to dinner we got lost and were late. The hotel check in lady was so ugly to us we were not comfy asking for things like roomservice and clean sheats cause we didnt want to get kicked out that was how bad it was i will never stay here again this should have been a 5 * hotel but i would have had a better time staying at a motel Lisateave

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Wish they had free internet. Needed for business & if you paid, it only worked in certain areas without changing your computer.

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Nice hotel; easy to get to with plenty of parking. Staff was polite but had trouble printing a boarding pass and desk clerk couldn't solve problem with printer but it was no big deal. Overall the stay was very pleasant and I would return. Ate at the buffet for dinner and breakfast - very good. Complex includes a decent coffee shop and sports bar.

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Overall not bad, food and drinks in the restaurants were decent at best. Still would go back, got a great deal on a suite.

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Room was great -had to wait to check in or pay extra that is a first

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The walls are way to thin. No sleep because you could hear everything above you and beside you. We had plumbing issues. All the staff were very polite.

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It was very convenient to where we were going and it was wonderful to have a restaurant on the property so we did nothave to leave.

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First I want to say that most of the staff we met were friendly. The breakfast bar had a wide variety and our waiter at one of the restaurants was helpful as we had someone in our party that had to worry about a food allergy. We came for an all day meeting at downtown K.C., so we booked the night ahead and stayed 2 nights...then because of possible […] snowstorm we stayed an extra night. We were able to easily take a taxi to our meeting, which was reasonable (didn't have to worry about parking or driving at night in the rain). My big disappointment was after the first night, we put a do not disturb on our door while we ate breakfast so we could come back to the room before leaving for our meeting. We left before 10 a.m., but when we came back around 10 p.m. We found our room had not been cleaned! They did bring up clean towels and supplies after we called, but the maids were gone for the day. I was given many excuses, no one from maid service ever called and apologized. In fact when telling the desk the day after, her excuse was if we had a sign on the door that sometimes meant don't clean it today. Well...that's a new one! We've stayed at other hotels before and I was under the impression that it meant, please come back later. Plus we left before checkout time, so they should've came back to the room later or at least after checkout time. The hotel was ok,except for that experience, we might stay again, but it will not be my first choice. Lisateave

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Very nice hotel only complaint is that I didn't get a coffee pot in my room

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Husband & I stayed here 2/27/13 after a concert at the Sprint Center. Room was clean & comfortable.

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Nice hotel room was clean and comfortable staff was very helpful. Casino is ok.Great food options on site. Hotel is far from downtown so tough to get in for business.

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Employees very helpful. the room was very clean, the double shower heads were awesom! and great location to resturants and shops. The resturant served a great breakfast.

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Over all it was a great hotel and the staff was very friendly. Went for a girl's weekend, we all had a great time. The only complainant would be the sinks in both rooms drained very, very slowly. Otherwise everything else was fine.

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Hotel room was dark. It needed more lighting particularly needed brighter light by the bed. Was hard to read in bed with this poor lighting. Carpet was dingy and stained. Beds were ok but hard, not pillow-topped. The hotel rooms were really quite a ways through long hallways to the casino floor, resturants and even the coffee shop. NO free WiFi.

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great!

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