Icelandair Hotel Reykjavik Natura - Reykjavík

This hotel met all my expectations! The front desk staff was always helpful, and friendly. I found the hotel to be quiet, clean and comfortable. It is a 20 minute walk from the hotel to the Hallgrimskirkja Church in Reykjavik, but we used the bus passes given out by the hotel to get into town, for the most part, because some days were cold and wet. […] I found the breakfast buffet to be quite adequate, with a variety of fresh offerings, and an attentive staff. We would definitely stay there again. Lisateave

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If you wan't to clean the room, KNOCK! Happened several times the personnel just walked straight in, very annoying...

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Good location and good room, service and restaurant

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All in all we had a good experience here. It's about a 5-10 minute drive outside downtown Reykjavik. There were other hotels right in the downtown area that would have made it walkable to go out to the shops and restaurants, but luckily we had a car so this was fine. We had a "poet" room, it was pretty basic but it worked for us. The restaurant was […] excellent, although it took forever to get drinks we ordered. They will assist in booking excursions and tours so that is very helpful. I can't say I have any complaints but next time I'd probably stay somewhere within walking distance of downtown. Lisateave

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The hotel has been recently renovated and I found it to be quite comfortable. Not much information in the rooms with regards to hotel facilities and services, I had to keep calling reception to find out about wifi, room service etc. Reception staff are the not that friendly or warm/welcoming. Breakfast was great, good selection.

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This is a hotel that understands hospitality. They are efficient, expeditiously serve the needs of a large amount of tourists and provide the amenities that add value, like the spa, live music and bedtime stories. Location is great, but best if you have a car or use transit. Great running and walking routes nearby. Rooms are smallish, but efficient. […] It looks and feels Icelandic and is a solid choice for those who are practical about tourist accommodations, but like the touches that are unique to their location. Lisateave

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Very nice hotel with friendly staff. We chose the hotel because it is the only one on Iceland with a swimmingpool. And we have kids that love to go swimming. But unfortunately when we arrived we found out that children are only allowed in the swimmingpool from 08.00 - 11.00 from monday to friday and not at all on sunday. That meant that we couldn't […] use the swimmingpool at all the days we where there. Apart from that we had a very nice stay. Lisateave

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We liked the hotel and the staff. While our room happened to be just above the disco on a Saturday night, we were kept awake because of the music. When we spoke to the front desk about it the next morning they assured us that that wasn't supposed to happen and it wouldn't happen again. They provided a free breakfast because of it. I would stay there […] again, I'd just request a room away from the disco. Lisateave

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The spa at Hotel Natura is worth the stay away from the city centre. It is the most relaxing experience to have complimentary access to a beautiful and modern spa after each day of exploring all the outdoor activities that Iceland has to offer. We found the walk to the domestic airport convenient and the walk to downtown easily done from Natura. We […] also stayed at a hotel in the city center and enjoyed it - but would come back to Natura for the spa, beautiful views, walking/running trails, and easy walking distance to the airport, rental car agencies and downtown. Lisateave

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I stayed in this hotel at the beginning and end of a tour around Iceland. On arrival the first time the staff were cold and not very approachable. I booked through Expedia and upgraded to an Artist room however they put me in a standard room and it seemed to be an inconvenience to the female receptionist to move me. The nighttime recpetionists (male) […] were all very friendly and helpful as were the bar staff. The rooms was uncluttered and clean. The spa downstairs was lovely. The hotel is a walk from the city centre but it is only about 20mins. And is right next to the Pearl. Even though it is next to the domestic airport, and I had a room overlooking the run way, I was not disturbed by any aircraft sound. In my room I had a tea/coffee tray but only powdered creamer so take your own milk! Lisateave

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Our room was very comfortable, the beds and bathroom were very clean. The price was right, no too expensive.

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Loved my stay at the hotel... The room was quite small, but comfortable enough. The hotel had a beautiful spa area and wonderful restaurant and bar. Also, a very convenient location with a great tourist office.

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Great pool and spa. Nice park and running or walking area accross from the hotel. About a 20 min. walk from downtown but a shuttle was available. The large open space seemed to make it easier to catch tour buses and rides.

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Checked in after an all night flight. The room seemed quite small but I wrote it off to European sizing and we went out to see Reykjavik. When we returned I checked my reservation. Family size deluxe. As this was smaller then many cruise ship rooms I went down to the desk. I showed her my reservation. She replied, "but that is a very big room, meant […] for families". Looked on her computer then looked at me and said " and how many are in your party?". I replied "2" and hoped for another comment, she changed tactics, swicthed my room and gave us a box of something from the spa. The new room was much bigger, at least 4 times the size. Very nice rooms. I don't expect to have to explain to the front desk why I deserve to get the room I actually booked. Overall the hotel was very nice, and positioned well if you have a car. You can get around very easily from that location. Lisateave

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My twin room was too hot so I was upgraded to a huge double room. Staff were great and no problem when mentioned. Very nice hotel ... very close to main street of Reykjavik. Although hotel is near small airport I didn't hear any planes. Very nice hotel.

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Natura was not near City Center, but they were very accommodating, including a free shuttle running several times a day and most tours will pick you up at your hotel anyway. It was the nicest hotel we stayed at, and we stayed at several in Reykjavik. The restaurant wasn't "discount," but prices were ok and the food was amazing.

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Super hotel, good location for the city centre and easy access to other parts of island. Nice to have a swimming pool and spa. Very helpful staff

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We were very satisfied with the Icelandair Hotel Reykjavik Natura. The rooms were clean and modern, and the staff was extremely friendly, helpful, and courteous. The hotel is a bit of a walk from the center of town (about 15-20 min) but we really didn't mind at all; in fact, we actually appreciated the added exercise! I would definitely recommend this […] hotel. Lisateave

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The hotel is very nice, and the location (though not in the city center) has its' advantages. The staff is super nice and helpful! The only really frustrating thing about the hotel is that rooms are not soundproof enough. Everytime somebody shuts a door - even walls shake. 1 night there was a group moving out - and it was not possible to sleep at a […] ll. Lisateave

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The overall stay wasn't half bad. I did not know that the location was not really centrally located in the heart of the city but rather next to an airport. The design of the room was pleasant and I really loved the lounge/meeting/dining/bar/reception areas of this hotel. Room was quite basic. Bed was comfortable but nothing to call home about. The bathroom […] was a bit dated and the hair dryer was busted... I ended up going into the vacant room next door as the maids were cleaning since the reception never was able to talk to the headmaster and have it replaced. Parking and finding the hotel was convenient and simple. Lisateave

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Although the hotel is not located close to the downtown area, it is near to the city bus service. The entire STAFF was friendly, helpful, conscientious and extremely polite. The food was wonderful! I highly recommend this hotel to anyone who wants to visit Iceland.

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The hotel is located literally 100 feet from the Reykjavik Domestic Airport but across the air field from the airport terminals. I encountered a horrible check-in person initially but later found a fantastic front desk person to balance out my experience. There is a spa in the hotel. The hot tub and pool are colorfully lit and have a nice atmosphere […] as long as young kids are not splashing in the pool. There's also a nice workout room with free weights, dry and wet saunas. At the hotel restaurant, Satt, get the buffet for 5,500 Kronu if you are hungry, it's worth it. The deluxe rooms are much nicer than regular rooms but obviously cost more. My queen bed was actually two twins pushed together, which I didn't appreciate. There's not much else to do at the hotel. I found nicely groomed walking paths across the street. You can also take the hotel bus shuttle downtown to where all the action is. Lisateave

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No free wifi and it is per device you have to pay. Iphone and PC is 2 x paying! Spa is superb! Room is out dated.

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Lovely hotel, but quite a walk from the town center.

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Very much enjoyed the amenities of this hotel (stayed 3 nights) and used it as a base for going into the old city center as well as leaving the city for day trips. Great morning breakfast spread. Beautiful pool/sauna/soaking spa. All in all, a great place to stay. Also, the staff were helpful, courteous, and friendly.

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Good hotel with good service. I stayed with my sons( 17 and 9 y.o). It's 10 minutes walking distance from "warm beach" and 20 minutes from downtown. They have free shuttle service to take you to downtown but we did not use it. We enjoyed walking. Local airport is next to hotel. We did not hear any noise in our room. Hotel has nice swimming pool, spa, […] sauna, steam room, fitness equipment. We loved it. They have office of travel company in hotel and you can buy all tickets in hotel. I booked only one tour through Viator and rest of our trips I bought in hotel. But food is very expensive. Dinner buffet cost about $58 per person and my 9 y.o. eat very little. Lisateave

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Overall a nice hotel. Clean and pleasant atmosphere. However, even in Iceland during the summer, A/C would have been nice. We faced west and when it was sunny, our room was just oppressive. No bathroom fan either and trying to blow dry hair after many showers was unbearable. Windows barely opened so truly no relief. And there is no one to help with […] bags and elevators are small. Location was fine, a 1/2 walk into Reykavik. Never saw the pool. Food was just ok. Nothing to write home about. Lisateave

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Everything was very good except the in room Internet. The slowest we had anywhere in Iceland. The night before w stayed in an 18 room Inn in Hella and had a 300 mps connection for free. It took several minutes for a single e-mail page to load after paying for the connection. I ended up leaving the hotel to go to a coffee shop just to check emails and […] Facebook. And it seems like you are trying to be a business hotel? You would get no repeat business in the states. Lisateave

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Good place to stay overnight if traveling to/from BSI terminal. Breakfast was good but not included in price.

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If you love Iceland as I do, but you can't see how the unusually high charges at other Reykjavik hotels can be justified (they can't except for the fact that people pay them!) you'll like this hotel. The rooms are comfortable and clean, although smallish as European rooms often are. The old Reykjavik airport is literally next door. I never heard a […] thing when I was inside and the airport would be very convenient for anyone wanting to take a short flight on one of the ciuntry's regional carriers. The hotel staff is VERY courteous and helpful. I've stayed there several times over the long life of the hotel, and I've never been unhappy with it. I might pass on the breakfast next time, though. It'sa buffet and in days past it was a great presentation of Icelandic foods - skyrr, many cheeses, excellent breads, fish, etc, etc. but that has slipped a bit. There's a major expansion going on this summer (2012), seeming to double the hotel's size. This hotel is about a 30 minute walk to downtown Reykjavik along well-kept walking paths. A bus line to the downtown terminal runs right by. But take the walk. Reykjavik is a gorgeous city. Lisateave

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Expensive, but we got exactly what we expected. The family delux room easily fit two adults and two young children. Our room has a king bed and two twins in is and had plenty of space.

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I stayed at this property all of last week; it was a tremenous disappointment! It was far away from everything, and the advertised shuttle only ran 3 times in AM and 3 times in PM . A light in my room never worked, even though maintenance was supposed to fix it twice. A step down from the entry to the bedroom was dangerous especially at night; the bathtub […] was slick, and there were no hand rails. The only toiletries were a bottle of hand soap and another one in the shower that was supposed to be bath soap, shampoo, and conditioner! The travel desk booked my airport return bus at the wrong time, and I was not informed until an hour before I had to leave. I only talked to one waitress who appeared at all glad that I was there! Front desk staff often talked to each other when I approached them with a question, rather than talking to me. The one time that I could ride the shuttle, a sign in the right lower front window listed additional AM and PM shuttles. I copied them down while on the bus! I stayed in town to eat dinner on Sat. night and arrived at the shuttle stop to go back to the hotel. I was told that I could not get back until 10:45! It was then 7:15. Thank goodness for the extended daylight since I had to walk the 25-30 minutes to return to the hotel. Cabs have to be called ahead of time and charge outrageous prices. Tours also usually dropped off guests at this site last. l'd never call it a four-star property! Lisateave

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neat having regional airport right beside great pool and steam room smallish but functional room v. helpful staff great wooden statues

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Overall we were quite satisfied with the hotel accommodations. Service was very good with the exception of the untrusting receptionist at the buffet breakfast (male, Indian or Pakastani) who did not believe that only I wanted the buffet (not my wife). The woman that assisted with the bus tours and reservations to the airport was very friendly and notable […] in her willingness to help. The walk to town was a bit of a hike but we actually enjoyed it. It would have been more convenient if there had been more shuttle times, but I understand that we were there off-peak. Lisateave

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The hotel staff was helpful and it was very clean. It is about a 25 minute walk from downtown. They provide a free shuttle but could have more throughout the day.

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Our stay at the hotel was overall satisfactory. Considering our visit was in the winter, the distance from the citycenter was a little inconvenient. However, frequent shuttle buses ensured that we were not disconnected. Our main reason for staying at the Natura was the heated pool and sauna, both of which were awesome. Don't forget to carry your costumes! The […] hotel is well connected to the airport, and the travel desk ensures that you are able to book whatever tour you want to go to. The Golden Circle tour is HIGHLY recommended. The staff is very courteous and eager to help. Great place to stay during the summer, but would recommend staying nearer to the city in the winters. Lisateave

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This hotel was perfect for us. We like to walk so the 15 minute walk into town was just right. The hotel also gives you a map with hiking and biking trails around the area which were short (3-6 miles) but still nice. The service was very good, once we got used to Icelandic culture. When you approach an Icelander, you have to speak first and ask for […] service, otherwise they will ignore you until you do. The hotel was very nice and the rooms clean, if not on the small side. The bathroom was super tiny but did the job. Privacy was not to be had as the bathroom had a large gap at the top of the door so anything you did in there could be heard from the room, which made it hard to let the other person sleep in. Also, the walls are thin so bring earplugs, normal for Iceland. The hotel had story night on Thursday, which I highly recommend. They also have a shuttle that does into town but only makes one stop that isn't that far from the hotel. It would be more helpful if it had a stop in downtown and uptown. We never used it since it was just as quick to walk back. The food was adequate but it may be worth the trip to go into town and try the delicious fare for the same price. We did a hike up to Perlan, the science center at the top of the hill, and it was a good walk and a great view. We also saw a bunny while in the woods, which was unexpected. I would stay at the Natura again and do some of the day trips that Iceland Excursions does and picks you up at the hotel. Lisateave

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First, the Loftleidir Hotel has changed its name to Natura. We were continually told that the change is recent. The local buses had the old name as did all the literature. This change also extended to various tour buses that now went to the back (airport side) of the hotel, not the front. Even the person who sold us the Blue Lagoon Tickets as well as […] the return trip to the airport didn't understand this rather critical aspect. The breakfast buffet was good but it wasn't included in the room fee. When we asked we were told it was because we booked it through another agency however we booked it through the Iceland air website. You couldn't take a snack with you even though there were no signs to that effect. The room was spartan. There were no bathroom amenities. There was a happy video in the lobby of a family watching a movie from the bed in their room. We had to put a sandal under each leg of the bed to prevent it from sliding as we watched the abysmal selection on their TV. The bed reading lights were useless unless you wanted to sit on the floor next to the bed. There was no information book in the room about hotel services. And there was no free internet. Lisateave

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This hotel was located right next to the bus station. Could easily walk there. This was great for tours. We also were able to walk downtown about 20 minutes.

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We just needed a hotel for the night. The location isn't great - you would need a car to get to anything - except the regional airport (not the international). Internet was ultra slow.

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Hotel is comfortable with all of the modern amenities. About 25 minute walk to downtown but the free shuttle to and from is handy; just plan it into your time. Otherwise you can walk or cab. If you are doing a lot of excursions it is fine. Note that if you have to get to the Domestic Airport the Air Iceland terminal is on the other side and its a long […] walk! Lisateave

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The hotel staff was wonderful. The restaurant was first rate. It's a quick walk to get into town. I would definitely stay here again.

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