The Bulfinch Hotel - Boston

The hotel is very conveniently located. The staff was very friendly and the service was great. I took the standard room, as I was alone so it was fine. The standard room is not big , it has a desk, and bed and no much space left. For me it worked fine.

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Staff moved me to king bed which i appreciated, paying for just a double size room. However, even so, I wasn't too impressed given the price ($220 including tax for one night)...Maybe I'm just being cheap. The bathroom had wierd fung shway being extremely narrow and having the shower and toilet located all the way at the end with minimal light. Everything […] else seemed fine. Service was good. Came for a business meeting and the staff accompanied me to change in an empty room even after checking out, which I appreciated. Lisateave

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I only went to the hotel to sleep. It was clean and comfortable. Maybe a little overpriced.

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Hotel was going through construction. However, I prepaid for two nights, two rooms and one room was occupied, requiring my colleague to go to a Holiday Inn. Toilet backed up: I was given extra towels and plunged the toilet myself. No restaurant service because of construction. Elevator not working the day prior to my arrival because of construction. […] Management offered to deduct one night from my bill; I am waiting for reimbursement. Lisateave

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We had stayed here before a few years ago. They are renovating, but it is worse now. The renovation seems poorly done. Such as no shelve in shower to use, making it very inconvenient. Overall room was cramped and not well decorated. Probably will not stay here again.

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great location to go to a game at the garden. lobby under construction but not a big deal since the rooms are brand new. small rooms but so nice and clean.

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They were in the midst of renovating. So i cant speak for the lobby and tapas bar.. The room was clean and the service was solid. There is only one elevator for all 9 floors; so don't plan to be in a rush. About 7 bars (from hangouts to clubs) are within 0.1 miles. And a dunkin donuts is around the corner. I like the location, close to subway( ~4 blocks) […] but not in the epicenter of downtown. Pretty peaceful but def not isolated from the city feel. I'd go back. I stayed for 3 nights. Lisateave

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The pictures on the website are deceiving. The room is old and dirty. You can see how old the the box spring is. They were under construction during my stay and there was heavy epoxy fumes lingering in the building. Not good when you are pregnant.

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Service was great at the hotel! They were undergoing a renovation so apperance wasn't top notch. I also did not have an ice machine on my floor.

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I chose the Bulfinch for price, design, architecture, and photos on the web. The hotel was under construction March 10 - ? redoing the restaurant. Since I stayed on the second floor, I attributed the cold bathroom floor to no heat from below. The rooms were modern and elegantly appointed, furnishings all worked. It woudl have bene nice to have a desk […] lamp. The hotel is within walking distance of North Station and Haymarket stations and for 2.50 you can go anywhere in Boston. I woudl highly recommend it, better for when the construction is finished. Lisateave

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The staff were very friendly. It was obvious they were in the middle of a big remodel, which we knew about before staying. They worked hard to be accommodating, and our room was essentially brand new! We didn't hear any construction noise, and the room was beautiful! The hotel is close to a few different subway stops (good to know if there's a game), […] and was within walking distance to some great italian restaurants and the freedom trail. We would stay there again. Lisateave

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The location is good and the staff are wonderful. HOWEVER the building is undergoing MAJOR re-construction. There is 1 elevator for everything and everyone and the restaurant is closed. Hotel .com should have more up to date info on the hotels please!!!!

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Besides the room being miniscule, an all night party down the hall that the front desk failed to address adequately made for a terrible stay. We will NOT return to this hotel. Also, the hotel is under renovation which would have been nice to know in advance.

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The staff were extremely helpful. Unfortunately, the hotel is undergoing renovation so there was noise during the day and their restaurant is closed. No room service or mini-fridge.

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We were stuck in the biggest blizzard in Boston history and all th estaff was very helpful.

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I received a great rate for this quirky hotel in a renovated older triangular shaped (Flatiron) building near TD Garden arena and North Station. Overall, I liked it, although the older architecture made for some odd room layouts which might seem small for 2+ people. However, the location was good, and the cool restaurant/bar had been recently updated. I […] really wanted to like this place, but unfortunately, I experienced a series of small problems & disappointments: The room wasn't cleaned one day, my key card for the door had to be reset once, a circuit breaker tripped one night, leaving the room with no electricity/lights except in the bathroom overnight, and the toilet ran slowly and finally clogged on the last morning. Individually, these incidents would have been isolated inconveniences that I'd chalk up to random happenstance, but all together over several days they got to be quite annoying. The staff were very apologetic, but nothing much seemed to be done. I was told to write to the manager upon checking out, which I did, but the reply was just another generic apology. I'm going to assume these incidents were just random, so I'd probably stay there again, primarily due to the convenient location (not far from TD Garden, restaurants/bars, subway, etc, but not in the middle of downtown), and the very reasonable rate. Plus, I liked the quirky older layout. However, some management improvements would be in order. Incidentally, I didn't drive, but valet parking is offered Lisateave

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This hotel has a great location and good prices. Only drawback is the parking situation. Valet for 1 night is 42 dollars and any garage that is cheaper is at least a 15 min walk away.

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The Bulfinch is a great boutique hotel in a safe, convenient neighborhood. The staff was friendly and went out of their way to be helpful. The tapas at the restaurant were delicious. it pains me to give this hard working hotel a less than stellar review - however - I was there on business and had a schedule to keep. The valet service was supposed to […] start at 7:00 am every morning. The valet showed up between 7:30 and 7:45 every morning, which made me late every day. Guess how much my boss cared that the valet didn't show up? Lisateave

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My wife and I stayed overnight for a celtics game. Great location to walk to the Garden and surrounding bars. Good price compared to the other hotels nearby. The hotel is undergoing a remodel and the workers are constantly in the lobby having very loud conversations and swearing like sailors. The rooms were small but did the job. Our heat didn't work […] and it was freezing in the room. The front desk didn't know how to turn it on, I actually had to remove the panel on the wall and flip a switch in the HVAC unit itself, very strange. No ice or vending on our floor so we had to wander around to find it. I would only stay there again for the price, the Onyx nearby was 10 times better when we stayed there earlier. Lisateave

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The Bullfinch is a bare-bones hotel located close to the Boston Garden/TDBanknorth Center, whatever you want to call it. The rooms are small and have an old feel...the closet door didn't close, and there are very few electric outlets. The bed was comfortable enough, and the noise level was nonexistent. The housekeeping is a little off...for example, […] I got bar soap once ij my 3-day stay...I first thought that they didn't provide it til I got one the next day, but not the following. The sink was cracked and the rugs are old too. This was a good place just to lay your head if you're not concerned with room or aesthetics. BTW, the room service was decent the one night I had it, a good burger and fries. The staff is helpful and friendly too. Lisateave

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Our room was locate right off the elevator which made for a very sleepless night of drunks yelling in the hallways from about midnight to 3:30am. I am sure that this is not something that happens all the time. No Expedia Elite extras even though it was one of the reasons I booked this hotel. Rooms were small but very clean and fabulous staff

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Second time I've stayed, very well priced for area and nice modern clean rooms. In handy location to all the major sights. Only minus is parking is offsite or valet is expensive and slow.

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First of all, yes it is small, guess what - it is a hotel room in Boston! They are small! The King bed room was plenty big for the two of us. Clean and well kept. Perfect location. Walking distance to Boston Common, Quincy Market, West End, North Station and TD Garden. Great bars, Pub food and Pizza within a two block radius. Stay here!

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We arrived late after driving through a snowstorm. We got the keys to our room, but the door couldn't be opened. After two trip to the front desk, the clerk came up with me, and he couldn't get the door opened either. He booked us into another room, but it had only one king bed instead of two doubles. The one person staff that night at the hotel didn't […] have the "authority" to put us in a comparable room. I tried everything and two of us had to sleep on the floor. NOT COOL!!! Lisateave

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Loved the hotel and Staff.!!

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The room was small, and the layout of the furniture was kind of weird. Also, the bathrooms for the lobby area were in the concrete basement; and the ice machine was on the 3rd floor (while our room was on the 9th). But the front desk was very friendly (they even provided a toothbrush and toothpaste upon request), and the room had what we required -- […] a comfortable bed. Lisateave

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The hotel is older and in need of updating. The paint job in the bathroom was poor and the faucet was falling off the sink. The room was really tiny - you could only "walk" on one side of the bed but the bed and linens were clean and comfortable. The armoir (closet) was old and in serious need of refinishing. The staff was helpful but there was only […] one valet parking attendant retrieving cars in the morning making for an extended wait for our car. It is in a very convenient location for attending events at the Boston Garden. Lisateave

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Great experience. Staff was exceptionally accomodating.

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This hotel is very close to the TD Garden (2 minute walk) and 3 blocks from Quincy Market. We parked our car and didn't take it out until we left the city. Parking garage is not right next to hotel however it's only a two-minute walk. Room was very small. I wouldn't stay there with children (based on our room size). Not a fancy hotel but for the rate […] we paid and it's proximity to TD Garden, I would stay again. Lisateave

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Although our room was very small, it was efficient. Reason for booking the Bulfinch was its location to TDGarden and Fanuil Hall/North End. We will recommend as well as be back!

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This hotel is fairly old and the asthetics are not that great, the bathroom is modern but the toilet would not flush and almost overflowed and the shower had horrible drainage and my feet felt like they were in a bathtub, cause the water did not go down the drain. The clock did not work, but the hotel restaurant was pretty good, the order wasnt right […] at first but once right it was tasty. The valet is $44.00 and $33.00 to park down the street and around the corner. I would say it is not worth it, move on to the next. Lisateave

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the staff was excellent. the location superb, but the room size was tight.

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Great place to stay after a TD Garden event. Short walk from the Government Center Parking Garage and just around the corner from TD Garden. Clean and frendly. Easy to get to any eating or shopping from this location. A gret alternative to fighting traffic at 10:00PM after a Celtic game.

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The Bulfinch Hotel was very cozy and clean and had everything we needed for a short stay. I think the best attribute of the hotel was its location. Its proximity to all of the locations in Boston, that my family visited, was excellent. The staff was extremely nice and helpful.

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This was my fourth time at the Bulfinch, and it had slipped a little. I was there over the Thanksgiving weekend, and the hotel ran out of toilet paper on Saturday (we were given boxes of Kleenex tissues in its place); ran out of coffee for the rooms on Saturday; food from a Saturday night party was still on the elevator floor Sunday morning. It is still […] a great location, and a good price. Most of the staff were very helpful. So, I have a mixed view now. Lisateave

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Extremely comfortable and quiet room. Great food and bar. Very friendly staff throughout. Only two complaints - Internet service wouldn't work, but I never checked with the front desk to get it running (didn't really want to work that bad anyway) and ATM machine in loby didn't work. Minor issues - overall a great stay!

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Had trouble with telephone (messages & ring). TV service had no guide and no way to tell what other programs were on. I,m a morning person, so breakfast hours were a little late for me. The hotel staff persons were very helpful and friendly.

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I enjoyed the location of the hotel, and the price was reasonable. However the walls in our room were all scratched up and unkept, and our room was not as clean as I would have liked. There was hair in te shower that was not mine and mold in the grout! I just think it needs some upkeep and better cleaning services!

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It was a pleasant experience all around. The room was quiet at night, it was clean, we had all of the promised ammenities. We would definitely stay at the Bulfinch Hotel again.

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