Marriott Louisville Downtown - Louisville

We had a nice stay at the Marriott. Room and everything was fine. Parking: the garage was hard to access, valet parking was $26.00, that was the only thing I wasn't crazy about. Staff was very helpful and our room was great.

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Very clean. very comfortable.

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the room was not as described but we were upgraded to a very nice room. The staff was wonderful and so nice and helpful. A young man Austin was fantastic and made my family feel so welcome thank you Austin!! We would be happy to stay again.

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The valet, staff and rooms were great! Staff and valet were friendly, rooms were clean and beds were extremely comfy! I did have an issue with my valet charge. We had paid the valet cash and they also charged my card but I called and Brittany took care of it and apologized for any inconvenience. I would highly recommend!

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Dissatisfied with booking. Booked room with 2 queen beds for 4 people and was given a room with 1 king bed for 4 people. Not exactly a comfortable accommodating stay. 1 person had to sleep in the floor.

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we had a great time

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The only negative was the "automatic" $15 fee for wireless access. The minute you get into the room, your phone will connect to the Marriott's wireless system and you incur the charge. You do not even have 30 seconds to turn off the wireless on your phone before that fee in added to your bill. PLEASE talk to the front desk prior to you entering your […] room to get this item rectified. Lisateave

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Close to many great locations. Staff was very polite and helpful

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I asked for my efolio and called 3 times and they never sent it. I will not stay here again. I don't like being told people will do things and then they don't. I contacted the corporate office about it.

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We enjoyed our stay, but would to see a small breakfast room for those who have children staying.

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I am very liberal but was glad my daughter with 14 in could understand because across the street is a sec shop and there was construction on the third floor where the pool is located it did not present a family friendly or safe environment

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Stayed for a concert downtown at the palace. Very good location walking distance from everything we needed. Clean beautiful place. Will definitely return

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Our stay was fine. We requested a one king bed and we were given two double beds. My wife was disappointed. The sports bar in the lobby was hopping but the service was just ok. Great night life about two blocks away. All in all I would rate this 4 out of 5.

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Hotel and location was overall great, but as much as we spent on the room, you would think they would throw parking in there for free. However, if we would have stayed elsewhere, we probably would have spent more on cab fares than what it cost us to park in their garage. Great hotel if you're wanting to do the downtown thing (Yum Center, 4th Street, […] etc.). Lisateave

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As we walked in to our room the first words from my wife were, "This is the best smelling hotel I've ever stayed in."

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Close to the Kentucky International Convention Center, first class customer service and a clean newly-decorated room...what more could I ask? I am very picky and the only flaw I could find in the entire room was a small area (less than 1") of peeled paint in one corner of the shower. I will return to the Marriott for future business in Louisville.

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All was great except housekeeper running vacuum in hall at 5:00 AM IN MORNING.

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Excellent, friendly service, very nice accomdations. Food in restuarant was very good.

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Convenient and comfortable

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The room, hallways, elevators, and lobby were all very clean. The pool was spacious, though I was surprised at the limit of five people at a time for the pool as well as the hot tub. I was also surprised at the relatively slick polished steel floor and sides of the pool. Well, the pool was never crowded! I was also surprised at the charge of $4 or $7 […] for even one bottle of water in the room. The service by all was very friendly and helpful. I appreciated the free Louisville Courier and free Wall Street Journal - these were bonuses. The garage under the building was intimidating at first, but once I figured it out, it was very logical and easy to navigate. The location is great. it is easy to go to NuLu and also to the attractions along Main downtown or to the river, all on foot. Lisateave

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The hotel was very clean and all the staff were very friendly. It was about two blocks to food and fun,

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Very nice!!!

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Nice hotel. Nice rooms. Staff very helpful. Hotel was close to lots of attractions.

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For the cost,,,Expected to get a goodnights sleep.Concert in town..kids in next room ran up and down hallway all night knocking on doors.Could never reach front desk.Elderly couple across hall threatened to call police.It is a big hotel,but the Hampton is just as nice and the staff will treat you better.So needless to say we checked out at 8:30 am and […] the only staff member that was nice to us was the elderly man in the parking garage.Don't waste your money folks. Lisateave

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Wow! Excellent Service with many, many smiles and greetings from the entire staff. Great location to many things to do in downtown Louisville within walking distance to most. Hotel and room very clean and the Brunch was very tasty! We will be back again! We were upgraded to a hospitality room after the king bed rooms were gone and our hotel parking […] and breakfast comped. Lisateave

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Excellent hotel very courteous staff good value, close to 4th st where plenty of restaurants. Room very nice and clean. I would recommend to a friend or family

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Nice simple rooms, great tv, comfy beds. Restaurant food was poor. Service was good.

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Had a wonderful stay. Will stay there again.

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Very clean, very comfortable. Love this place. And the Expedia staff was very very helpful

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Excellent in every way! Those who complain about the parking fee, haven't parked in a major city before. Pass the Bourbon please.

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Awesome hotel. We have accidently got transferred to the Marriot by a competitor who screwed up our reservations and glad they did! We have stayed there 3x and each time was delightful. Great brunch!! Centrally located in downtown Louisville. We have stayed at 3 other hotels in the area and none are anywhere as good as the Marriott downtown. Clean, […] close to everything, and comfortable. Lisateave

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Great King bed. Clean and and Starbucks in lobby which is a requirement for me.

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This hotel is wonderful for the business traveller, well positioned, just a couple of blocks from the restaurants and bars. It is clean, comfortable and the staff were exemplary. I got it for a great price , and was extremely satisfied.

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We paid $21 per day for parking. Aside from the fact that this is excessive, it was not advertised by Expedia, instead our itinerary stated that the total cost included all fees except "service fees" which might be charged by the hotel (e.g., mini bar was mentioned but not parking). The free WiFi required that we sign up and give a credit card number […] at $29.95 per day per phone. Hotel staff assured me that the charge would show as all zeroes on the bill but we didn't want to take that chance. We received free breakfast with our room and the food was outstanding; however, hotel staff generated a bill for the restaurant charges and we had to tell them that our breakfast was comped. Why wouldn't this be in the system? I would not stay here again solely because of the parking charges. Lisateave

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We had an overall great experience at the Louisville Downtown Marriott. The staff were friendly and efficient and our room was very comfortable. I would have like to have had a mini-fridge or at least a mini-bar in the room. Unfortunately, we were awakened by extremely noisy neighbors at 3AM but the management responded promptly and effectively. It […] would have been nice to be offered a discount on our next stay. That would have been what I expect from a hotel of this calibur. Lisateave

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