Quality Inn Miami Airport - Doral

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it was old and abused

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I travel with my family with a child. The front desk people were very helpful and friendly. There are a few shopping plazas near the hotel. One needs to cross a few 5-car-lane streets to find the shopping areas. You will find Italian, Japaneses and many types of Latin food. The hotel airport free shuttle only serve on each hour. Keep updating and calling […] the hotel for 5 times after landing in Miami, we waited at the pick up of the airport for one hour. The hotel room is very small for 2 full beds. No breakfast for us. It starts on 6am. But, we have to leave the hotel on 6am the next morning, because the shuttle only leaves on each hour. Advice: plan to eat breakfast at the airport. We were able to get warm full breakfast at the airport for $6/per person. Lisateave

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I was travelling with my 4 year old son and needed a clean safe place to overnight before our connecting flight out of Miami International Airport. Booked a standard room with 2 double beds. Room was clean, everything worked, water pressure in the shower was very good, beds were quite comfortable. Hotel is in the business area so not much to see BUT […] you are within walking distance of a variety of eating places. Breakfast was good and plentiful - Waffles, hot eggs and chopped ham, together with a nice selection of bakery goods (breads, biscuits, donuts)and dry cereals and yogurts. Plus milks, juices, and 24 hour coffee and tea. Make sure you get to the breakfast area by 9 am! Free wife, 2 computers in the lobby with a wifi printer and staff that were all very helpful. I arrived close to 11pm and Was accommodated with a late checkout request. I would definitely stay here again. Lisateave

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The hotel was next to very busy highway as well as the airport. Guests where hanging out chatting next to the elevator most of the night. There is a picture in the bathroom with mold on the inside of the glass. When I mentioned this to the front desk, the response was "oh, sorry", no other comment. I have never stayed in a hotel with such uncaring customer […] service. Lisateave

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Overall, I was dissatisfied with my stay at the hotel. There was a moving roach on the nightstand and when the hotel staff was notified, I was completely brushed off. In addition the complimentary "breakfast" was a total sham. I could have gotten fruit anywhere.

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Hotel looked nothing like the pictures they posted , it was noisy ,service was slow, it's in a hard to find location , the breakfast was the worst i have ever had ... would not recommend it to any one i know , nor would i choose to stay there again

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Overall I think the Hotel was very satisfying

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Horrible hotel that is way overpriced and has the worst quality in every area. Next time I'll just stay at the airport, it will be better in every way.

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Hotel was poorly maintained and overcharged for the quality of stay.

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It was much further from the airport than advertised. The shuttle to the hotel only comes when somebody telephones. This was not clear from the hotel information. We tried calling but got no reply. The Superbowl was on television! After 50 minutes of waiting a shuttle eventually came as somebody else had been lucky enough to get a reply. Neither the […] driver or the desk clerk apologised. Lisateave

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I timed that a jumbo jet flies only 500 feet above the hotel every 1.5 minutes. If you are a light sleeper like myself, this could be a problem. The surrounding area isnt that great either. You are literally in front of the highway and there's a correctional facility down the road.

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Probably OK if you're just looking for a night before your flight. It is hard to find, in an alley behind industrial buildings. It looks OK from the outside, but the rooms could stand update and the housekeeper should be aware of the need for towels sufficient for two. Further, the flat screen TV could only get analog channels and the reception was […] completely unacceptable. On the plus side the bed was clean and we heard no airport or highway noise. Lisateave

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We took advantage of the free shuttle to get to the airport. From there we went to Miami Beach via public transportation. Popsitive experience overall.

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when i pulled into the hotel they were doing maintenance on the building outstide so i thought i was about to walk into a dirty motel...when i entered the lobby they were nicely decorated, and smelt good...the staff was friendly and efficient...when we went to the door to let us in the hallway to our room, it had a card reader, when we tried to scan […] the key it didnt light up so we walked back to the front desk and tried again but still did not work...we went to the desk a 3rd time and the man came and opened it right up with out the key...security wise, that didnt make me too happy...when we finally got into out room it was clean and up to date...a nice flat screen tv and clean sheets...i was expecting the rough, scratchy blankets like in the cheap motels....there was a leak under the sink that caused the carpet to be a little damp but i didnt complain to the desk since i was only there for one night....the only other thing i can think of is the breakfast was only from 6-9am and i didnt wake up till 9:30 so it would be nice if they kept it out a little longer...over all it was a nice place and i would go back again Lisateave

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I dont like the facilities, Bed are un confortable, need to change.

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The rrom we reserved was just for NYE, close to where we were going to be going. The airpot was close by and we did have Airplane noise but it was ok. The room could have been cleaner, the staff was very helpful and considerate. We would stay here again .

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The hotel needs to be renovated on the outside. The rooms are small, but if your planning on going out the whole day it will be a OK hotel for you. The bathroom is also small and the air conditioning are old The staff are friendly and helpful. The phone didn't work during our whole stay. The only problem i had besides the small room and bathroom was […] the kitchen personnel. The lady who needs to prepare the breakfast has a bad attitude. It looks like she doesn't like her job. She doesn't refill the food, if you ask for something she doesn't even give you an answer and just send you away with her hands. Even if their is still one hour left of breakfast time. But the the rest of the staff are great. The lady from the kitchen didn't treat me bad because i didn't ask her anything, but i saw here attitude towards several other guest, and strange enough nobody argue with her, but just left the dinning area angry.. Lisateave

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After reading some of the reviews prior to my stay I was skeptical about using the hotel. However, it was suitable for our purposes. The shuttle was great for getting my family and I with our load of luggage to and from the airport in a timely basis. Breakfast was okay, and as other reviewers would tell you, finished promptly at 9am. The location of […] this hotel was suitable for our purpose, and the staff were kind enough to aid us with addresses when asked. The rental car from Quest at the hotel was also suitable and included GPS. Very smooth transactions. Lisateave

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I needed a room due to cancelled flights out of MIA, and it fulfilled that purpose. It was better than sleeping on the floor of the airport, but that is about the best I can say. The room was made up, but didn't strike me as clean. The shower handle fell off when taking a shower. It was a functional room, and like I said, it works for a quick overnight […] due to a cancelled flight, but didn't think it lived up the the Quality Inn name. Lisateave

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need better pillows

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I was looking for a reasonable hotel for one evening between arriving in Miami and my flight home the next morning. I booked online, based on my required criteria: free wifi in my room, close to the airport, and an airport shuttle service. The experience started off ok, I was picked up fairly promptly at the airport, and the check-in was easy as everything […] was already paid via Expedia. I reiterated my need for in-room wifi access, and was assured it was available in every room. It wasn't. From there: I was moved 3 times and was never able to connect despite all of the troubleshooting I could do on my end. I decided to give up getting anything done and did not bother them or move again. We both suggested resetting the router may help, but they made no attempt to do so during my stay. Breakfast was ok... warm items were used and not replenished (though it was not yet halfway through posted breakfast hours), and the juice dispensers were dispensing some odd watery substance that bore little resemblance to juice of any kind and was undrinkable. The staff did nothing to remedy the situation. I reserved my ride back to MIA in the hotel shuttle upon check-in and confirmed I was on the list again in the morning. I arrived in the lobby an hour early, informed the front desk that I was there waiting in the lobby as instructed, and yet the shuttle nearly left without me - while I was being assured it had not left. Light sleepers beware - directly in landing path of MIA. Lisateave

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It was OK. Nothing special. A little pricey to take a cab anywhere. They did have a shuttle from airport that was prompt. Staying there served it's purpose. There was a cool Cuban bar-store-restaurant a couple of blocks away that even had a live band outside. Thanks for the stay

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Was close and convenient, shuttle was very handy and arrived in a reasonable time after we called. If you catch a taxi back to the airport allow plenty of time, ours was late and almost cost us our flight. 26 yr old experienced traveller

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We only stayed there for one night because we just came into Miami off a cruise from the Bahamas & our flight wasn't until the next day. The rooms were nice, much bigger than I had thought. Everything was fine UNTIL WE SAW A ROACH CRAWLING ON THE TV. We locked up our suitcases because we didn't want bugs in our stuff. They need to get an exterminat […] or. Lisateave

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I was uncomfortable the entire night and the room smelled. Water was dripping in the bathroom. Faulty faucet. Towels were fracked. I have been scratching my skin since I left that hotel.

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The hotel need an urgent remodelation.

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The housekeeping was inconsistent from day to day but I didn't actually run out of anything. The hotel's laundry service was unavailable when I needed it. The shuttle service to Miami airport was very convenient and frequent. I'd stay here again.

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First of all, book in advance and rent the car there with Quest. Very good,fast and hassle free.Hotel rooms not that great,but is good for a one or two nights. Service:free breakfast very good, make sure you ask for time of services. Desk clerk and shuttle staff very nice and polite. Rental staff very friendly also. Places to visit around, Walmart, […] Denny's , burger King and South beach a must! enjoy trip and and relax. JG, Idaho Lisateave

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The Quality Inn had clean, good quality linen and a comfortable bed which provided a good night's sleep which is my most important criteria. The shower was good and clean. So I would recommend it as a comfortable stopover. They also provide a good breakfast which adds to the value. It's just a mid range motel and has a bit of wear but pretty much what […] I would expect for the price. The staff were friendly and helpful. Check Google maps carefully before you go- it's a little hard to find just using the street address. Lisateave

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The lobby was nice-looking as was the dining room. Good standard breakfast. The food area looked clean and well-presented. I thought that the frozen dinners in the lobby was a very good idea for late-night travelers. I almost got one myself, but opted for pizza. The main problem that I had was that the bathroom was in really bad shape. The plunger in […] the sink was jammed down the drain hole so that the water wouldn't drain. The toilet "whined" loudly upon flushing and the tub faucet dripped all night. When I tried to get into my room in the morning after breakfast, the door was stuck. The girl behind the front desk kindly came to my room and had to throw herself against the door to open it. So I think that the rooms aren't as in good of a condition as the lobby/public areas and require better ongoing maintenance. Those kinds of things would only have taken about 1 hour to fix total, but would have substantially increased my rating. Lisateave

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The rating was higher that the reality. Rooms/bathrooms need complete remodeling. Carpet color and style also need change.

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Nice hotel, maybe a little bit to expensive. Good breakfast.

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