Market Pavilion Hotel - Charleston

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The hotel is in a great location. The staff was pleasant and very helpful.

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We really enjoyed our stay. The hotel is in a great location.

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Great property. Great service.

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I booked here partly to take advantage of the $25 food coupon. But when I arrived I found out you have to use it on the day you check in only, and they don't serve any breakfast in the restaurant. They offer pastry and coffee on each floor, which is kind of limited, compared to how luxurious this hotel is.

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Market Pavillion is a first class hotel. The staff was friendly and extremely attentive. We stayed on the concierge level and were impressed with the level of service provided. A full breakfast and afternoon tea were a real delight. Market Pavillion is very conveniently located to the shops on market street, the carriage tours, King street shopping […] and many of Charleston's better restaurants. Lisateave

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Fantastic place to spend our Valentines night.

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I was on the concierge floor which gave me additional amenities and all were fabulous. My stay could not have been any nicer.

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One of the nicest surprises was free coffee, juice and pastries put out near the elevator on our floor in the morning!

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We got a super great rate from Hotels.com. We had a fantastic experience from the valet entrance to the time we left. When we arrived and they gave us a $25 voucher for food or drinks. We used it after a cold night out. We ordered two hot teas and a shot of Lagavulin whisky before bed. Will always stay at this hotel.

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Beautiful hotel right downtown. Very convenient. Great steakhouse on premises.

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Not only were we close to everything downtown, we felt like we were treated like royalty on the concierge level.

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Great hotel, but avoid the bar on the roof. It's a great spot to see the city, but the drinks are awful and the staff is surly. I first ordered a whiskey sour and could barely taste any whiskey. Disappointed with the lack of alcohol in my drink, I proceeded to order a double of Jack, neat. My "neat" jack was filled to the brim with ice and topped […] with a lime. Either the bartender on staff that night was ignorant, or it's the bar's policy to serve as little alcohol as possible. I considered sending it back, but opted to avoid conflict with a bartender who obviously wanted to be somewhere else. Lisateave

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Hotel was amazing - i did however not initially get the treatment at the front desk i thought i should have. Expeida or I made a mistake on the night of arrival - they had charged me for the nights stay the evening prior to my acuall arrival - hotel had plenty of rooms - why not just agree to switch the night - Clearly they had not incurred additional […] expenses nor were tehy anywhere near booked - but i had to go through American Express and Expedia to resolve when the front desk could have made it far easier. Result worked out but after some anxious moments and frustration. Hotel is fabulous - just common sense needs to be allowed for the staff to use their discretion Lisateave

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Only stayed for 2 nights but the service and state of the room were impeccable. The staff were very kind and ready to help at any request and the rooms were clean and the bathroom and amenities were gorgeous. Couldn't have asked for better.

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As would be expected of a top hotel, everything was incredible! Kelly, the concierge was terrific! Grill 225 was outstanding. Only disappointment was average hotel mattresses (at least that's how they felt). Expected at least a pillow top mattress. Other than that my wife and I enjoyed the oasis that our hotel served as. Highly recommend!

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We could not have been more pleased! The rooms were larger than appeared in the photos on the hotel website and the service was impeccable. Our favorite feature was the rooftop bar/pool- so much fun but also laid-back enough that we felt comfortable. The breakfast was very convieniant and the pastries were delicious but we would have loved a little […] more variety. The location was ideal. Lisateave

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Great location and loved the rooftop restaurant/bar with small pool. Good views of Charleston!

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Very nice hotel, great location, good restaurants and big rooms... However, I was very disappointed with the pool. It's very small and is located in the middle of the roof top bar. With people literally eating all around, I never saw anyone actually get in the pool... This was disappointing as it is one of the reasons we chose this hotel. Also, parking […] is $20 a day, so be prepared. Lisateave

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Location was good but loud on a Friday night both inside hotel (other guests) and noise from the street. The hotel staff was wonderful. Pool was nice but was more of a "party" hotel with bachelor/bachelorette parties so wouldn't recommend for families.

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My husband and I visited Charleston for the first time and booked the Market Pavillion, hoping we had chosen well. It was a great experience. The location was perfect. It is next door to the market and on the same block as some of the best restaurants in Charleston. It is also a short walk to the old section of town and the harbor fountain. They arranged […] dinner reservations and a walking tour and were very helpful with everything we needed. We loved the rooftop area with a bar, pool and restaurant. It was a great place to relax after a long day of walking. Very few hotels have this amenity and it was nice to be able to relax somewhere besides our room. After looking at the other hotels in the downtown, several of which we had considered when booking this hotel, we thought we both agreed that we would stay at the Market Pavillion the next time we visit. Just can't beat the amenities and location. Lisateave

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The hotel is beautiful and grand. The staff is even better. They gave us great recommendations for visits and restaurants. The pool and exercise room were not over the top, but adequate. Guests should know there is a 20 dollar parking fee each night. More of a lobby would have been nice as well. The entry is just a big bar and restaurant.

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Loved this property ! So convienemt to everything, rooms were first class!Service was wonderful!

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This is a wonderful hotel whose staff is not happy because the management doesn't support or listen to them. They are going through the motions, but their is an absence of warmth and hospitality. Charleston is a friendly, gracious city and this kind of atmosphere is an anomaly. The problem starts at the top and has filtered all the way down.

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We stayed at the hotel for a long weekend. We were greeted immediately when we pulled up, they took out bags and since our room wasnt ready they took our cell # and called as soon as it was. The room was older, but classy. Very clean and they turned the bed down every night. The rooftop pool and bar are great, service is very friendly. The location […] is the best in Charleston, right in the heart of the restaurants and a short walk to the major shops. We're already planning our return to this hotel! Lisateave

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The hotel was nice but rooms were lacking a mini-bar. rest of the hotel was pleasant, however the rooftop bar brought a unsavory crowd of partiers on the weekend. Outside the hotel on saturdays night looked like Cancun during spring break. If thats what your looking for this is the hotel for you. If your looking for something more romantic or relaxing […] I wouldn't recommend this hotel. Also be aware that the hotel parking is 20$/day. They didn't tell us this when we used the valet and they also double charged for a few things Lisateave

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I wish the hotel had a small convenience store but guess there is no room in the front for this. Otherwise the hotel is terrific and the staff wonderful....

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I come to Charleston almost every month for work. I have tried other hotels, and been disappointed or had at least a mediocre stay. The Market Pavilion is where I always come back to. Comfortable rooms, great staff. And the morning coffee is hard to beat.

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The location was excellent. The food was even better. The only problem was that the shower drain was not working properly and we had to request a refridgerator but overall we were very happy.

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We loved our stay at the Market Pavilion. Everything was great - room, service, food, location, and staff. We especially liked the Pavilion Bar and Pool and had lunch there every day and drinks at night. My only complaint is that I called the day before for early arrival since our flight to Charleston was arriving at 10. The room was not ready when […] we arrived which certainly is understandable and we did not get in it until after 2:00. The person at the desk stored our bags for us but she didn't seem overly interested in getting us in a room. Other than that everything was perfect. Lisateave

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Excellent luxury hotel. The staff is friendly and accommodating, the rooms are comfortable and quiet, and the location is convenient to so many activities.

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We went to the Market Pavilion for our honeymoon and we had a wonderful time. It was absolutely beautiful and such a wonderful place to spend our honeymoon. We would recommend this hotel to anyone.

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My husband and I needed a relaxing getaway. Even though we live nearby, we decided to be tourists in our own area and really treat ourselves to an outstanding hotel. This was FANTASTIC!!!!

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This is my 4th or 5th stay here. And the staff is great. The rooms comfortable. Definitely my favorite hotel in Charleston.

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Beautiful hotel. We visited in early April, non heated pool, my son almost had hypothermia and could not wait to move to a hotel with a heated pool. :) The location is wonderful and the hotel has a nice decor. We had a plumbing problem on our floor that required several days of drying with fans to dry the carpets, this in the same hallway they serve […] your continental breakfast. This event spoiled our impression of the hotel as it seemed more like a discount hotel to have fans blowing round the clock to dry carpets from a plumbing problem. I'm sure there was no alternative, they had to do it. The hotel staff were professional. I would probably stay somewhere else, give up the pool, pay less for a room, allowing the savings to be spent on other activities. Lisateave

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Stay at The Market Pavillion just don't eat at 225 Market. The food was expensive but tasteless. Try SNOB or High Cotton. Also, it's strange to stay in a hotel that only offers breakfast (other than some stale pastries they lump on your hall by the elevator) through a very expensive room service.

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Had another great stay at Market Pavilion with one caveat. We booked through Hotels.com and received the advertised $25 coupon to use in the bar -- which we have done before & enjoy very much -- as well as a coupon for lunch on Sunday in the restaurant downstairs. The coupon specifically said the restaurant was open until 3. So at 2:30 on the dot, we […] went downstairs to have the meal we had been planning, only to be told that the restaurant closes at 2:30. We explained our plan and referred both the hostess and the front desk person to the coupon in our hand. We asked if we could possibly use the coupon at one of the bars, since this was the hotel's mistake -- and they refused. Now, this obviously isn't a big deal, and we can afford to eat wherever -- but for me, it's just the principal of the thing. We had made plans around the information we were given by the hotel -- the information was erroneous -- it was the hotel's fault -- and they should have absorbed their mistake and allowed us to use the lovely coupon in one of their other facilities. So, while I do love staying at the Market Pavilion and it is our hotel of choice in Charleston, this little act of disrespect and bad business will make me hesitant to book the hotel again. We'll probably go back to staying at Planer's Inn. Lisateave

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Would have been Superb overall except we took 3 cold showers over the 4 days we were there. Beds could have been better but were pretty good.

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