Novotel Paris Porte d'Italie - Pariis

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it was good, rooms were clean, staff were friendly enough. was quite close to the nearest metro, the kremlin-bicectre. it was next to the freeway but it wasnt too load and didnt really impact on the stay! would definately stay there again if i came back to paris! MERCI!

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Great stay and very helpful. Little disappointing that the taxi that was booked for us by the hotel staff cost €80 (it was a 12 seater) but the 4 seater on the way back only cost €8.

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our stay was ore then comfortable and love to stay with them again .specially staff were very helpfull and above the standred .

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Good: bathroom was nice, hair drier, fridge and safelock included . Bad: bed and sofa bed were old and not very good condition . PremierIn's beds much better than this. I expected it better than PremierIn's but not the case.

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Thought the hotel was clean, friendly, had a good feel about it. Not in the prettiest location though. But we enjoyed our stay and it was good value.

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Easy to find (big lit sign, just next to Preipherique) - fine to walk to from tram stop/metro at Place d'Italie. The room was huge, even had a sofa. I spent a relaxing evening watching France has Got Talent enjoying a delicious omlett and apple tart (room service).

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Service was very poor, we booked a triple occupancy room but found room only set up for two upon arrival (i.e., 2 x towels, cups etc). Despite making them aware of this they continually set the room up for two people every time room was serviced.

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Wouldn't stay there again, but you get what you pay for. Staff was nice and it was clean but not that convenient to get to and don't eat there.

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my wife had her shopping bag and contents stolen right in the lobby

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it was nice but to far

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It wasnt particularly close to the metro or to the important sights, and the service was dreadful, the toilet was in a separate room than the sink which was bizzarre

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Very reasonable price, nice familyroom

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Great value, friendly helpful staff, as a value hotel, would recommend.

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How this hotel could be rated a 4-star still baffles me. We got no help with our luggage and trying to get my 10-month old son, my mother and our suitcases to our room was not very easy. Next, it is one thing to have worn carpets and entirely another to have both worn and very dirty carpets with lots of stains. A few of the ceiling tiles in our room […] were falling. The lighting in the rooms and hallway was also very poor, dark and eerie. The staff during breakfast were robot-like with no smiles, banging plates and simply not helpful. The situation was so bad that we asked for the manager and gave him the feedback right away. The breakfast itself was OK with a variety however the horrible carpet and dirt on the walls simply made the food unappetizing. The internet was very slow. The staff at the front desk were a bit friendly and exhibited some customer service when we needed directions or had questions. The safe in our room did not work and the front desk manager came to our room to assess the situation. He immediately offered to switch our room which was a positive thing. We had no trouble accessing the tourist attractions and we did not feel unsafe when returning home at night.The hotel is walking distance from the Porte D'Italie metro stop on the Line 7. If you are looking for a 4-star hotel this is definitely not the one. This hotel needs a remodel. The staff could also learn a thing or two about customer service. I will not recommend this facility. Lisateave

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Friendly and helpful staff. Location is is the southern end of Paris, some 10 minute walk from the nearest metro station. Room's condition was very low.

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IT was good...but distant from downdown.

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Great hotel for a stopover in Paris. Friendly and competent service, clean and comfortable rooms. Good restaurants nearby.

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Staff was very friendly and helpful. I dealt with Oliver at the desk, whose English was much better than my French. Lobby is bright, clean, modern. The room was a bit out-of-date. I saw it was built in 2004. Seems to have gone through a lot in 8 years. Bed was alright - nothing special. The pillows were thin - next to no padding. I was able to find […] one in the cabinet with considerably more support. The hotel IS right next to a major thoroughfare, but the noise didn't really bother, and we're not city folk. I've certainly stayed in louder hotels, which were more centrally located, and therefore had more disruptive "street" noise, as opposed to the din of the expressway outside this place. We didn't try the restaurant, but I had a very good espresso one morning. The Porte d'Italie metro stop is the closest. Not a bad walk, and my two kids (6 & 9) handled it with little problem. One thing we ran into, which I suspect is prevalent elsewhere in Paris, was the lack of taxis at the hotel. We could either call for one, which then adds 10 Euros to the cost of the taxt ride, or walk to the metro station, and grab one at the taxi stand. Once we went to the taxi stand, where there were four empty taxis parked with no drivers. So we waited 5 or 10 minutes, and thought we'd be better off calling, when one finally came. On the same major road as the metro stop, there are a number of places to eat and shop, including a very US-style mall within walking distance. Lisateave

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The Hotel is easy to reach, just off the Peripherique, and for our scope was conveniently positioned (Bercy), easy to commute in and out of town, Metro is 5 min. brisk walk away. However service was relaxed and slow, i.e. it took 30 min. to get a toilet paper roll, as there wasn't one in the room... Breakfast was horrible, and pricey, really very poor, […] stale bread, liquid, under cooked eggs, little choice. Wifi did not work, ever during our 4 day stay, had to pay for external service. Parking, boy it is tight!! and comes at a very high price of 17EUR per night. Hotel however is clean and well maintained, staff is friendly, and i would not rule this hotel out for future stays, it is very reasonably priced for Paris. Do check you have all essentials, and take my word, have breakfast somewhere else, plenty of choice in Paris... Lisateave

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Good Hotel in good location near a metro station. Staff friendly, most of them. Breakfast was average and the area where breakfast is served is small.

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Hotel staff is too good, They are really willing to help. But hotel itself is not up to the standards of Novotel. May it i because of Big and expensive city.

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Hotel staff absolutely unhelpful, never seen more miserable and useless receptionists in my life! Hotel far out of town, but clean and well kept.

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Rooms are large and comfortable. Dining room expensive and limited menu.

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My husband, myself and our five children stayed at this hotel. We had two rooms. They were not connecting as we requested but they were side by side which was fine. The rooms were clean and nice and a good size. The bathrooms were also very nice. Even though we were very early, the front staff was able to let us check-in to one of our rooms at 11:30am […] which was so wonderful because we were tired from travelling. The young lady who checked us in, also gave our children toys which they enjoyed! The only negative comment that I have is that the hallway was dimly lit, which for safety reasons was a concern. Otherwise, we absolutely enjoyed our stay at this hotel. thanks to everyone there. Lisateave

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Two double beds for a family of four; a couple with 13-year-old boy and 5-year-old daughter, impossible to sleep comfortable.

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the room was large and comfortable for a family of four (age 7 and 5 children) - room was ready for sleeping when we arrived and sofa bed already made up. lovely bathroom. Down side - only 2 news channel in english- all else in french. Breakfast was hit and miss on whether it was hot or cold- mainly cold mushrooms and egg. Bring your own toaster as […] you will be there forever when it decided to work. Otherwise a nice selection. Playstation and internet access that was free was a surprise extra and kids loved it. although located to a very busy carriage way- no noise could be heard and we could see the effiel tower out the window and the beam it produces at night- so overall a very good price compared to other hotels we had looked out. Lisateave

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I have great admiration to Novotel hotels but not this one. Firstly, the location if very far - at the edge of southern Paris. Metro station is very far and has only one access route. There is no bus that ply this road and taxi is very seldom. The road from the Metro to the Hotel at night is dark and gives you goosebumps. Now for the room. I do not […] like the arrangement of the toilet and the bathroom. They separated the toilet from the bathroom and you need to go out of the bathroom just to use the toilet. There is no water in the facet. Furthermore, the AC was not working well. We tried to asked the receptionist how to adjust the AC, they just replied set the Honeywell control panel to -5 and fan 3. The result? We spent two nights in a very hot room. We have to open the windows so that the cooler breeze would at least make the place liveable. Going back here? Thank you but no thanks! Lisateave

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Enjoyed the trip and whole family loved it. The girl at front desk was VERY helpful,and professional.

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It was a ten minute walk to the hotel from the Metro, but there are nice little grocery stores and ethnic restaurants on the way. A fairly easy connection to most attractions in the city. The room was comfortable and the cleaning staff did a good job. Front desk very helpful, and there was a nice play area for our kids in the lobby with an x-box, and […] a computer for the guests to use. I'd stay again. Lisateave

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Ideal location when traveling north towards Paris on A6. Cheerful and very helpful staff happy to give advise on direction and metro stops for the sights of Paris. Rooms clean with all mod cons of safe, hair dryer, tea and coffee facilities. Good size for family of 4 ( 2 &. 2), bath and seperate shower. Buffet Breakfast - a mixture of cooked and continental […] options... Enjoyed by adults and children alike. Hotel easy to find, 5 mins walk from the metro station and approx 15 mins to the Eiffle tower metro stop. Nice local restaurants serving a variety of options on the menu and quite reasonably priced. Underground parking a god send ( payable daily). Lisateave

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The upside is that the hotel itself was very nice, clean, helpful staff, decent restaurant. The drawback was it's location. The nearest useful metro station is Maison Blanche which is quite a walk. If the weather was bad or we were coming back to the hotel after dark we ended up getting a taxi. So what we saved on the price of the hotel we spent on […] taxis. Not much in the immediate neighborhood either, mostly residential & car dealerships. Lisateave

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Room was an adequate size for a family (2 Adults and 2 Kids). 10mins walk from the Metro and into the heart of Paris within 15mins. Hotel was clean. Breakfast was fine. We had dinner one evening and was reasonably priced. Overall we enjoed our stay.

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I really enjoyed my stay at Novotel Paris Porte D Italie. The hotel services were excellent and staff was very helpful.Breakfast buffet is included and was very good. Metro was about 10minute walk and easy access to central paris. OK for the price.

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Hotel and room were nice, but very HOT!!!! No AC and windows could not be opened. Breakfast was excellent and the hotel was close to the train station.

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Depending what's your reason for going, this hotel is a bit out of the way from Paris and the metro is a ten minute walk which could not be less associated with romantic walks Paris is associated for. However if you're there on your own, the hotel does the job well with a nice room and good breakfast.

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Good business hotel. Friendly staff and very obliging on providing us with a late check out on Sunday afternoon which was much appreciated! The surrounding area is slightly rough, but given its proximity to the ring road and metro stop, it is good value.

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Great hotel for families - we had a child and a baby and the room was really clean and spacious. Hotel staff were excellent - very helpful and friendly. The hotel is a little way out from the centre but the Metro is very close and its on really useful metro line. The website states that Kremlin-Bicetre is the closest metro but actually Porte d'Italie […] is closer. Lisateave

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The stuff in the restaurant did not speak English which was very strange ! Also the breakfast was very poor with no good variety

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The Novotel was great and in an excellent location, not 10 mins from metro . The staff were very helpful! The hotel is well kept , carpets in bedroom could be replaced or cleaned better though. Loved the experience!

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