Palazzo Vecchio - Firenze

Centrally based hotel, 100 yards from train and bus station. Very clean, good breakfast and very helpfull staff. Bathroom, particularly the shower were on the small side.

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The hotel staff was very corteous and helpful, and overall service was above expectations. The room was clean. The bathroom recently renovated and very clean as well. Only one note, for "XXL" size people, the bathroom would probably be too narrow, but for us it was just perfect.

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I unfortunately only got to spend one night in Florence, but this hotel was lovely, it was very close to the Santa Maria Novella, and a very short walk away from the Medici Chapel, the Florence Cathedral and all the other great historical sights. The room was cozy and the bathroom was clean. The breakfast was also really filling.

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The room was immaculate and cute in a Scandinavian way. The owner was very helpful and friendly (despite his lack of English and my lack of Italian), he even provided a ride to our cruise ship the next morning... literally door to door service! The place is a little bit out of town so expect to take a cab from the train station but with the price of […] the room and the drop off service the next morning (we did give him a tip) it was a steal! Also, there is a restaurant right next door that had great food, great prices and a great wine list! For a night it was a nice stay with a good value. Lisateave

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The staff is really helpful and very friendly specially the guy name Andrea I will stay here again Location is very close to train station. Breakfast is great too.

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Good location and friendly staff, rooms and furnishings are a bit older but as long as you are ok with that, then it is an excellent option.

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Main reason for choosing this hotel is its location just 5 minutes walk from the main train station. Basic room interior, so suitable for holiday-makers. Bring your own shower gel/shampoo because all you will get is a basic piece of soap. I would not recommend the breakfast at all- limited food which is very basic. If all you need is a basic clean room […] for your holiday, then this is fine for a couple of nights. The wifi works well. Lisateave

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Cleaned room, close to main attractions, parking available (cost)

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A bit pricey for the quality, but a decent stay and very close to the train station and very convenient to all the major tourist sites.

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The hotel was great. One of the best we stayed for our 10 days/5 cities vacation in Italy. The negative point was the staff of the hotel that wasn't helpful at all. The check-in at 2PM is quite late. They won't let you get in your room before that.

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We were in Room 24 (2nd floor beside the lift) with a gorgeous view of the Duomo Cuppola and the court yard. It was so hot and crowded in Florence, so this little oasis of cool comfort was lovely. Spotlessly clean, comfy bed and stunning large shower rose (happy after 5 weeks around Italy and the continent with little showers saving that much water, […] it was a wonder we got wet). The breakfast was a bit basic and sad to get such horrible coffee in Italy but....allora, what are you going to do...run down the road to one of the cafes inn the piazzas and buy a real one for E1.10 :) Sooooo close to the station, just a block and a bit - was brilliant! Lisateave

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Ideal hotel; practical and reasonable. Breakfast, as too often in Italy, not good.

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The hotel itself was lovely, the location is wonderful (right in the heart of everything), and the staff was immensely helpful. Our bed was much too soft for our liking and the room itself was a bit run down, but the other rooms in the hotel were very, very nice. Overall, I think it is a wonderful place to stay, especially for the price and the location. […] I would stay there again. Lisateave

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Good location, short walk to train station, close to restaurants. Was given a room on the 4th floor had to carry bags up stairs from 3rd floor. This room was large and very dated, had three beds and furniture all old style. Overall the hotel was good, breakfast very basic but would stay again

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The Hotel itself isn't much of a problem, good location, clean and spacious. However, the service by the reception was awful, firstly ruin my first time, first day of visit in Rome. Left me standing at the reception for half an hour without telling me of what's going on, all they told me was they couldn't find the booking info from expedia.com, hotels.com, […] so i use my own long distance on my mobile to made the phone call, get connected to someone responsible and conference with the hotel, BUT the manager left the call on hold while my long distance call is ticking. Unbelievable, wait another 15 mins, i asked the guy what am i waiting for, and he told me he's busy with work and cannot find my information. I made another call to hotels.com/expedia.com, here it comes the funny part, they said the hotel manager is telling them it's 17th in Rome, when it should be 18th, the operator correct him but the manager won't listen. THAT'S WHY!!! he can't find the record. Missed my bus to the outlet, whole plan changed, and when i was urging the manager to offer me the room first, since i have luggage with valuables that i won't leave my stuff in the lobby. He just told me "just leave your stuff here and go to the outlet first, I check it for you when you come back". Lisateave

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nice bathroom

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this hotel is very close to santa maria and guys please take their double room and not single since it too small ...hotel is decent and if you are mainly outside during the day

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Great location, friendly service, breakfast just OK. Very small room and bathroom. Do not use restaurant recommended by hotel (expensive and fare away), walk couple blocks and there are couple of clean, nice and cheap restaurants

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Tv did not work

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My reaction to this hotel is mixed. Being so near the train station, it was extremely convenient but also extremely -- horrendously -- noisy. The air conditioning was minimal and no control was allowed the guest. We would have liked to open the windows at night to cool things off, but motorcycles racing past all night long made that impossible. One […] good thing was that this hotel had a bathtub!!! -- the only hotel on our trip that offered this convenience. The breakfast was adequate but could have been improved by something hot (nothing other than coffee; hot chocolate is always appreciated by those who don't drink coffee) and fruit other than canned peaches. It was very annoying that the hotel would not accept a credit card for payment of the newly-instituted Florence tourist tax which we were not aware of until we got there. Lisateave

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Very close to the train station. For the price we were very happy. Able to get places, attractions, museums by walking very easily. Front desk was very helpful and easy to talk to. Not a very fancy hotel but for the price location is great.

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pros: very close to train station. Staffs very helpful.clean room. cons: the free wifi always had problems but the staffs were very helpful. The room was really small

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The hotel was within walking distance to the Railroad Terminal so it was not in a desirable location if you wanted more than a quick overnight stay. The person at the front desk was extremely pleasant and helpful but my main complaint was that the room was extremely cold (late December.) I called for maintenance but they could do nothing to increase […] the heat - and they did not have enough extra blankets to provide warmth so we shivered all night long. Also, the TV did not work properly and could not be fixed. I would not recommend this hotel to anyone because of the heating problem, but it was clean and the breakfast was fairly good. Lisateave

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When arriving by train in Florence, few hotels are located as conveniently nearby -- 3 minute walk from the station hall, with a bank ATM on the way where you can pick up extra cash. The room was adequate and bed comfortable, although pillows are too firm. The modern bathroom included a jacuzzi. Staff was helpful and and the breakfasts were ample, including […] meat, cheese and fruit in addition to the standard bread cereals, etc. Based on the rate charged us this was an excellent value which I would recommend to others without hesitation Lisateave

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Very close to the bus stop, 10 minutes walking from the main square. Decent hotel. I liked that there was a mini fridge and complimentary continental breakfast. The room was spacious and although it could use some upgrading it was perfect for our stay. Definitely would stay again!

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While the hotel room is decent sized, my room was noisy and irritable from a water pipe. After one night, i changed rooms to another room on the first floor. However this room also had some random noise at night, in addition, the overhead shower did not work. I would not recommend this hotel to anyone else. There are plenty of hotels in the area near […] the central station where the hotel is located. Lisateave

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Loved the location near to train, friendly staff decent breakfast...Walked to Ponte Vecchio and other main sites...

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Hotellet ligger fantastisk godt, og leverer en helt standard service, som er helt fin, når man - som de fleste - tager til Firenze for ikke at sidde på hotellet. Morgenmadsbuffeten er ok, lidt kedelig, men det er ret typisk i Italien, hvor der ikke er de store morgenmadstraditioner

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部屋が一階の一番手前で、大きめのスーツケースを持った私にとってはとてもありがたかった。 ただ、部屋の壁が薄く、隣の客室の声が丸聞こえ。 部屋の場所が悪かったのか、ホテルに帰ってきてロビーを通る客の声も聞こえてきて、音に関しては少々不満。 でもそれ以外は特に問題なく、金額相応だと思う。

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Jag kom med tåg till Florens och Palazzo Vecchio ligger nära och är lätt att hitta från tågstationen. Läget är toppen eftersom det är promenadavstånd til de flesta sevärdheter. Hotellet är enkelt och rent med en trevlig och hjälpsam personal. Under min vistelse krånglade det trådlösa internet, men personalen var ändå hjälpsamma och gjorde allt de kunde. […] Frukost var helt ok. Väldigt gott kaffe fick man. Jag kan absolut tänka mig att bo där igen om jag besöker Florens fler gånger. Lisateave

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ファミリー向けプランでシングルベット4つとシャワートイレが2つある清潔な部屋でした。ホテルは駅から徒歩2分と近く街の主要観光スポットまで全て徒歩圏内でありオススメです。

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this hotel has really nice location,is very near central, only 3 min can be central.good service,when we have some problem, the staff was very friendly help us , in the room the space is really big, we have 3 people and 4 luggage still a lot of space activities. everything is perfect and convenient.

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La posizione dell'hotel è ottima per girare la città a piedi. La camera è comoda e pulita.

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Personale gentile e disponibile, colazione apprezzabile, in totale un ottimo rapporto costo/qualità. A due passi dalla Stazione FFSS e vicino alle mete obbligate per la visita della città.

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A cama de casal não é cama de casal. São duas camas juntas que,como conseqüência tem um buraco no meio, o que realmente dificulta na hora de dormir. O banheiro do quarto é minúsculo, não se consegue passar entre a pia e a parede se não estivermos de lado. O box é mínimo, com a cortina o tempo todo grudando no nosso corpo, tão exíguo é o tamanho. O chuveiro […] é horrível, porque a torneira está localizada na altura do nosso corpo e, com o tamanho do boxe, a todo momento estamos mudando a temperatura da água porque esbarramos na torneira. Chegamos cheios de malas e nçao tinha uma única pessoa para nos ajudar a carregá-las para o quarto. O tamanho da entrada do estacionamento também é exíguo. Há de se fazer muitas manobras para que conseguíssemos entrar sem arranhar o carro. Muito ruim. O wi-fi não funciona. Lisateave

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hotel vicino alla stazione e quindi ottimo per spostarsi a piedi ha piccolo parcheggio a pagamento colazione sopra le aspettative trattandosi di un tre stelle stanza un pò rumorosa perchè su strada bagno piccolo, senza piatto doccia e bided nel complesso ok

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荷物のデポを頼んだが預かり証も出さない。ホテル内に置いてあるだけでとられても何ら不思議ではない状態だった。

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Ottima sistemazione, vicinissima alla stazione ed al centro città, raggiungibile a piedi in 10 minuti. Il parcheggio interno è fondamentale se si arriva in auto. Il personale è molto cortese ed utile nelle indicazioni, le stanze non grandi ma adeguatamente pulite, con wifi gratuito. Sicuramente un posto consigliato a chi vuole visitare la città arrivando […] in treno o auto. Lisateave

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l'hotel si trova nei pressi del centro storico e a pochissimi minuti dalla stazione; ideale se si arriva con il treno. L'hotel ha tutto ciò che si possa desiderare: gentilezza del personale, pulizia, manutenzione al top e per certe camere vista panoramica sulla cupola del Brunelleschi

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Garagem do Hotel muito pequena e cara de 18 a 24 euros por dia . Cafe da manha péssimo, comparado com outros hoteis na Italia

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serviço bom, mas o café da manha deixa a desejar. O hotel e mto vom porém velho.

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Muy caro para la calidad de los cuartos

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Parking might be an issue. To reach the parking place the corridor is really narrow.

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sentral beliggenhet midt i sentrum. Gå avstand til det meste. Litt mye støy fra gatene om natten. Helt ok frokost. Fine rom med fint bad. Dårlig service fra de ansatte. Ville ikke informere om andre resturanter enn den hotellet selv eide som lå 10min fra hotellet. Sa det tok 30min med taxi til hard rock mens det tok 5min å gå.

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Zu empfehlen aufgrund der Nähe zum Bahnhof. Wir waren auf einen Tagung gegenüber im Palazzo dei Congressi. Daher perfekt. Die Zimmer sind klein aber sauber, die Betten bequem, ...etwas Charme fehlt nur. Das Frühstück war minimalistisch, z.B. waren Brot und Crossaints etwas trocken. Ich würde daher schon fast auf Crossaint und Kaffee in eine Bar gehen […] (daher der Punktabzug bei Service). Dafür war das Personal sehr nett und hilfreich. Also: eine solide Option, aber kein Erlebnis. Lisateave

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