Extended Stay America Billings - West End - Billings

Walls are not very insulated so you hear everything your neighbor is doing.. ours had kids that were bouncing off the walls at 2am and dog that barked at any type of movement . The 2nd night of stay was a little better . Kids were loud but it wasn't like it was night before . Did have some men arguing in hallway at 3am . Other than all that room was […] good bed was comfortable and it's location is good. To the east about 4 blocks is cabelas and same club . And not to far to the west is Walmart and other shopping areas Lisateave

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Pleasant stay, everything worked, nice to have kitchen.

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Thought the hotel was comfy and service was excellent. Hotel staff was helpful and very pleasant. I would stay again.

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Quiet, easy to find & affordable....i would definately stay here again!

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lighting had not come on when it was dark outside. wishing it had a hot tub.

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Enjoyed the stay. For a short or long stay this would be a good place to stay.

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The room was adequate in that you could sleep there and have a shower. However the kitchen items, i.e. dishes, coffee pot and refrigerator were dirty. The bathroom exhaust fan ran continually while in the bathroom and was VERY loud.

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It was a comfortable room. Very enjoyable. Nice to have a kitchenette.

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Very quiet, everything works, personnel are delightful. I've stayed there three times now and will certainly return. When booked thru Expedia it's a terrific bargain.

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Although I consider the hotel "average" the 2 big reasons I like the hotel and would stay again are 1) it has a kitchen with a big refrigerator, 2 burners, a microwave along with a few dishes. This makes it very easy during a long stay which is what I had. I was able to buy groceries and eat many meals in my room which was less expensive and saved time […] versus going out to eat for every meal. The second reason is although the hotel does not have a gym they give you 24 access to the best gym in town, Anytime Fitness. It was great and only a 6 minute drive away. During my 8 day stay I was able to go to the gym on 7 days which was great! Lisateave

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This was my second stay at this hotel and I find it a very good value.

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From the outside of this hotel you will be given the impression that it is right in line with the consistnecy of properties of this nature......somewhat well kept and designed for the professional traveler. After you enter, you realize what a mistake you have made by booking here and not being able to back out of the stay. I spend a minimum of 52 nights […] per year on the road, and this is one of the worst I have ever stayed in. I would NEVER suggest any one stay here except on a dare, or, because your house just burnt down and cannot stay in the ruins. Lisateave

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The location was great. Right off the interstate, the hotel was nicely decorated. The room was very nicely decorated. But I noticed right away that the whole hotel smelled of cigarettes. There are smoking and non-smoking rooms, which does nothing for the non-smoking. Several times in the middle of the night I woke up to the smell of a cigarette burning. […] The beds we as hard as the floor and squeaked whenever you moved. There were no shampoos or soaps. Was disappointed to find out that they didn't supply any. It was noisy all around. From other people's dogs barking to people just walking around late at night. I was told that they do allow dogs, but didn't find out until I checked in that there was a fee for the dog. Which is fine but I should have been notified upon booking, it's just the right thing to do, and as I did not budget that 25 into my travel budget. The staff was very nice and helpful when i had questions. Lisateave

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for the most part stay was ok, had problems finding a room with a decent tv so that I could watch movies or my nephew could play on his 360. I was told people go buy their own tv's or converter boxes if they want to do that sort of stuff! Finally after trying to check out was given a model room with a tv that I could hook things up too.

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This was my first time at an Extended Stay establishment and I was favorably impressed.

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Though it is in a good location, it is not a good deal for the money. It shows its age -- the beds are old, broken down and lumpy; TV fom the 'stone-age'; you have to carry out your garbage and it costs extra to have the maid come in and tidy up the room and they don't do dishes. I don't reccommend this motel unless you are desperate.

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What can I say? It was okay. My biggest qualm is that "free wifi" isn't free. The hotel rooms could use some updating. It's close to the freeway but akward to elsewhere.

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The staff was very friendly and helpful. The rooms were very clean. The mattress was a bit hard. We had our westie with us and it worked very well. We will stay again.

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The room was clean, although there wasn't any shampoo in the room, so bad hair day the next morning! The listing said "pet friendly"- we have a mini dachsund we took with us. When we checked in, we were told there was an additional $25 fee for our dog! I wish they would have listed that up front! The neighborhood is new, with several other motels on […] the same street. Pillows were flat, mattress hard, no topper. I'm glad I was only there one night. Lisateave

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THIS MOTEL WAS EXTREEMLY WORN AND SHABBY, IT REALLY NEEDS SOME UPGRADING. MOTEL HAD A BAD MUSTY ODOR IN THE ROOMS AND IN THE HALLS. FREE WIRELESS INTER NET WOULD HAVE BEEN A NICE AMMENITY. THIS WAS NO BARGIN AFTER YOU PAY FOR ALL THE EXTRA AMMENTITIES IT WOULD HAVE BEEN CHEAPER AT OTHER LARGER MOTELS AND MUCH NICER WITH CONTINENTAL BREAKFAST INCLUDED. THE […] MOTEL WAS DIFFCULT TO FIND. NEES SOME SIGNS DIRECTING YOU WHERE TO ENTER THE FACILITY. Lisateave

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The room was very comfortable, the bed a little hard for my tastes but over all good. The room was clean except for a few cob webs on the popcorn ceiling, which are very hard to get off. the staff was great. Very friendly and accomodating. Enjoyed our stay.

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The bed was very uncomfortable, the box springs were worn out and the mattress was very hard. Pretty bare bones, no amenities like hairdryers or even shampoo. I guess they assume that since it is extended stay, that you will bring your own.

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the halls and the elevator smelled like old dirty stale smoke.the staff was very pleasant but our room was dirty and there were leftover garbage under our bed fromother people!!!

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This hotel had a great rate and location near the freeway, and we only stayed one night on our way through town. It was a clean, comfortable place, however they charged us $25 PER PET, which is absolutely ridiculous for just one night!

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Everything was better than we expected. No complaints. Easy to everything we needed. Very nice.

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Clean but small room. Since we were only there for sleeping it served well.

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Best rates in Billings, very quiet and comfortable.

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The only thing bad thing I have to say is they really need to work on the drain in the tub because you would be standing mid calf deep in water by the end of a 10 minute shower. However the room was clean and the beds were ok just like any hotel beds would be. Also there was no one at the desk when we went to check out there was just a note telling […] us to call an extension to let them know we were leaving? That was a bit odd. All in all its a good place to stay if you are looking for the basics. Lisateave

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Large room and convenient to the Interstate. I had trouble checking in late (after 11pm), but got to my room eventually.

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Really set-up for long-term. No shampoos, tissues or hair dryer, etc. Room arrangement did not favor watching TV while eating or computing. Nice big room with a complete kitchenette.

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Good value and would return

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This Extended Stay is located in a great location, just minutes from both Downtown and West End shopping, entertainment venues and hospitals.

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We payed in advance for a double bed room and when we got there they didn´t have that kind of room for us. They don´t serve breakfast, they charge you for internet and so on. Try to find somewhere else to stay.

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