Impiana Resort Patong - Kathu

..as opposed to the other side of the road then the Impiana is a great resort. No major problems, though the service at the pool is slow and seems disorganised. Lots of people looking busy ..but what are they actually all doing? Have read some reviews of poor air con..there is a knack to it..set the temp you want before turning it on..

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Very good location very good staff very high security good for family stay

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Excellent location on Patong beach - there are only 3 hotels direct on the beach (without the need of crossing very busy beach road) - Impiana is one of them. When taking a sunbed at the pool you are just few steps away from the beach, just need to walk 10 meters. Busy Patong life is just steps away from hotel, but the hotel itself is quiet and exclusive. […] Nice pool area and hotel facilities. Rooms could use some refurbishment, but are kept very clean. Avoid rooms close to main road - noise/music from opposite bar/restaurant can be disturbing. Rooms behind The Bistro are quiet however, despite proximity of main road. Hotel staff is very helpful - excellent service. Breakfast is OK - nice variety to choose from. If staying in Patong, I would only choose this hotel due to its location. Lisateave

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This hotel was brilliant - best hotel i have ever stayed in my life. The food was super fresh - ate every day - public restaurants were not as good as the hotel food! Staff were excellent, i travelled as a young woman with a fellow female friend, we both were looked after by everyone - felt extremely safe, great position for night life also, and conveniently […] close to the main street of Phuket. highly recommend this hotel to any body! Lisateave

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Unfriendly front desk staff accusing we steel a bottle of Avian water on the day we checked out. She uses word like "Where is that Avian water? where did you put it?? Does anyone taught them to be more generous in speaking?

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Enjoyed my original stay booked through EXPEDIA so much that I changed my travel plans and extended my stay by three (3) days. August weather in Phuket is kind of ify (height of Southwest Monsoon Season), but still managed to squeak some sun in 7 out of 9 days during most of the daytime hours. Rarely left the resort compound other than to walk the beach. […] Only true beachside resort at Patong Beach! Lisateave

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Everything was amazing! Staff were super friendly! Yummy food! The only thing was that our bed was a bit uncomfortable! Other then that I'd definetly come back!

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This hotel is in dire need of renovations. The spa and lobby are the nicest areas of the hotel. The bathrooms had draining issues. There was always water pooled around the ledge of the tub which attracted misquitoes. The rooms were like garden style rooms which meant that every time you opened and closed the doors misquitoes would enter. We had to constantly […] burn oil to keep the misquitoes from attacking us every night. The mattresses were rock hard. We requested a new room with a different mattress immediately. The second room's mattress was softer, but it was not comfortable. The rooms are ALWAYS hot because when you lock the door, the electricity shuts down. It took a very long time to cool the room. The other major issue is that this hotel is in on the main party strip in Phuket. That meant that we had to deal with booming bass until 1 am every morning. Several of the hotels in the area (including this one) set off fireworks from 8 pm until midnight. This hotel is for the spring break, party guests. It was not relaxing for a young, married couple. I would rate this hotel in the 3-star range. It is definitely not a 4-star hotel. Lisateave

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Hotel is situated just up from Bangla rd 5 -10 min walk so great for night life. Hotel is situated right on the beach front, so there is no road between the hotel and beach like in some cases. Great modern rooms all single level/ground access building (from what I saw). We looked at 2-3 rooms, the smoking smell was a big issue from previous people. […] Hard for hotel to manage this, but the smell came through into our room throughout the night, we didnt even have an adjoining room with a door. Lisateave

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Absolutely perfect location and great hotel. We stayed for 11 nights leading up to our wedding. We were upgraded to a Pool / Ocean View room. The rooms had everything we needed. The saloon door toilet took some getting used to. We had a problem with AIr con in room but they offered to move us to another room very close with same facilities. The area […] is perfect for all ages if you are looking to be in the action. We generally went to the beach to sunbath every day and had to pay 100 THB per sun bed but it was worth it for the cheaper food and drink options which were delivered to your sun bed frequently. Would stay again for sure. 8/10. Lisateave

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Great place to stay in Patong. Situated directly near the beach. Nice swimming pool.

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Very enjoyable experience with a fantastic location right on the beach. I read the reviews and noted the positive comments about the breakfast ...and they are absolutely correct. The breakfast is fantastic.The resort is off one of the busy streets but once inside, peace and quiet reigns supreme. If we were going back to Phuket, Impiana is where we would […] be staying again. Lisateave

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Entrance doors have one inch wholes in the bottom Get ready for the company of frogs, cockroaches and mosquitos right in your room. It smelled like there was a dead animal hidden in the bathroom. Despite all the efforts of the hotel stuff, the smell persisted. Bathrooms have no doors. and intoxicated enough to forget about the smell you might actually […] like it. The stuff was helpful, and tried to accommodate by moving to another room but that was hardly an improvement. The hotel is located on a nice beach, however, get ready to pay for your chair as all beaches here are public. If you need easy access to all the go-go bars, don't mind sharing room with insects and are intoxicated enough to forget about the smell you might actually like it. Lisateave

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Really bad bath/shower combinaton, hard/risky to get into. Nice room and good location.

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The location is the best feature of the hotel. The character and charisma is also very charming since it really has an open, beach feel. Very pleased with the stay. It is in the middle of shopping and restaurant district. However, the hotel did try to overcharge myself and my friends for a number of services. They reluctantly refunded our money for […] them. I would still recommend staying here since it was one of the nicer hotels in the area, is directly on the beach, and provides a number of great tour opportunities. Lisateave

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location is the best of all its features. the price is costly for the standad offered and don't expect to get as many smiles as u expected. however, i would say its average with the best location to stay in patong

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Fantastic Resort. Friendly staff who are only to willing to assist in any way they can. Extremely clean rooms and only right across the road from the beach. Great location without he hustle and bustle. Would stay here again anytime.

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I recently stayed at the Impiana Resort Patong. I wanted a smaller hotel - and definitely one right on the beach. Bingo! It was a superb location and, although the beds were harder than I like, the staff soon softened these up with additional duvets. I asked for a quiet room - which is sensible as some of the rooms are road side - and these might get […] noisier. great buffet breakfasts were included and room service was prompt. It's a very tranquil setting - surprising as it is very close to Bangla, and top malls like JeungCeylon. I loved my time here - and can't wait to return. Two weeks wasn't long enough. Lisateave

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The only good thing about this hotel is location. The location is nice, on the beach, but everything else was very bad. We would NOT stay here again, unless they improved the hotel a lot. The quality of the hotel is substandard in general, and would be less than 2 stars in the US. Maybe it was a 4-star hotel in the 60-70's, but not today. Furniture […] everywhere is old, walls are dirty and moldy. We stayed at multiple 4-5 star hotels in Thailand on this trip, and this one is 3 stars below them. Our room smelled awful, the walls were dirty and had mold marks. There were visible signs of dry-wall fix-up on the ceiling. The shower had rust marks, and was very dirty. Shelves in the bathroom had dust like they were not dusted for 3 months. The bed in the room was AWFUL, you could feel the springs. We asked for extra bedding to make it softer, but it didn't help, so we couldn't sleep too much. The pillows were BAD, cheap foam. The buffet was really poor, very limited selection, and the salami and cheese were dripping with water. I'm not sure if it was because of the outside location, or just watery. The hot dishes were served in large ceramic bowls, which looked disgusting and were probably used since the 70s. A few dishes were kept cold in a little dirty fridge that looked 10-20 years old. The restaurant staff need better training. They were laughing around while customers had 2-3 dirty dishes in front of them, not like other hotels where they clear your plates. They looked disinterested and bored, not putting any effort into their work. When I asked for tea they brought me some warm water and tea bags. That's not a 4-star hotel. We had reservation for multiple days, but decided to leave after one night, because we couldn't have stayed in those conditions, and didn't want to ruin our vacation. The hotel manager and front desk were very understanding and helpful, and I would THANK them for helping us check out after one day without being charged for the remaining days. Lisateave

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The hotel was fantastic, it was the highlight of our Phuket trip. the shower sprayed every where and the bed mattress was a bit old other than that it was great! Breakfast, staff, cleanliness, food and service of the bar restaurant were awesome. and did i mention the location was perfect, we will definitely stay here again!

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街での遊びも、ビーチも満喫できます。

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整體環境乾淨/用餐/服務 都有80分.但是如果交通車部份車次可以多一點會比較方便,目前只有10點/14點/18點/20點 建議19點多增設一班!! 會比較方便!!!

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今回、デラックスタイプのお部屋に宿泊しました。部屋は広くて、清潔ですが、潔癖の人には少し古さやトイレのオープンさが気になるかもしれません。部屋からプール、海に直結なので、プールサイドから夕日を眺めたりもできます。

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もともとSURINでのんびりが好きなのですが、たまにはと思い個々に３泊滞在しました。昼間はオンザビーチのホテルでプールとビーチの往復。夕方になって来たところで大型スーパーにお買い物、スタバでお茶（近くにあります）、お土産物屋さん散策。何をするにも非常に便利でした。是非。お子様連れもちろん、カップルでも楽しめると思います。

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ショッピング、夜遊びにもとても便利な立地ながら、ホテルは落ち着きがあり、静かでのんびりとした空気が流れている。 ホテルマンについてはほとんどの人は親切で温かみがあるが、人に寄るといった印象。 帰国の日、朝4：30にホテルから空港に向かわないと行けなかったので、前日にフロントの女性にタクシーを呼んでもらうようお願いすると、呼ぶだけで1320バーツ（日本円で約3300円）かかると言われた。それに運賃はプラス。当日チェックアウトを済ませ、自力でタクシーを探そうとしていると、ホテルの警備員らしき男性がタクシーを手配してくれ、空港まで800バーツ（日本円約2000円）で飛ばしてくれた。

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ベッドメイクに問題は無いが、バスルーム及びその周辺があまり清潔ではなかった。 しかし、ビーチに面しているので、非常に便利なホテルではある。

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デラックスツインに2泊しました。 良いところと悪いところを箇条書きで記載します。 いいところ ・ベルボーイは総じて感じが良かった ・ホテルの道路の向かいにファミリーマートがある ・ビーチまで徒歩数分 ・パトン中心部からは離れているので、街中の喧騒からは逃れられる わるいところ ・洗面所、バスの水が全て濁っていた（時期にもよる？） ・冷蔵庫がほとんど冷えない ・総じてフロント女性スタッフの対応が悪いと感じた ・レストランそばの部屋だったため夜までうるさい 　（部屋によっては感じないかもしれませんが） その他 ・朝食は普通です。特別に美味しいとは感じませんでした。 ・ジャンクセイロンまで徒歩10分程度 ・空港までの送迎は900BHT 全体的に4つ星とはなっていますが、ちょっといいビジネスホテル […] 程度の 設備、サービスです。ホスピタリティは期待しないでください。 事前にネガティブなクチコミを見ていたので不安でしたが、ほぼそのとおりでした。 Lisateave

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Alles perfekt!!

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パトンビーチではあまり見られないプールサイドからビーチにつながっているので、ビーチで疲れたらすぐに部屋に帰れるので便利

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当时预订这家酒店是因为最靠近海边，事实也的确如此，比想象中好的连排villa，3分钟即可走到海边。且酒店保安严格控制非酒店客人不可步入，安全性非常好。只是bar在晚上8点就关了，如果可以晚点会更好。

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C'était notre cinquième séjour à Phuket en 10 ans et L'Impiana n'est plus le seul hôtel situé directement sur la plage mais reste la plus belle intégration et le plus bel établissement. Nous avons profité de ce séjour pour visiter d'autres hôtels et notre choix reste L'Impiana même si les prix sont un peu plus élevés. Les chambres sont spacieuses, le […] ménage pas toujours parfait mais le service et l'accueil d'excellente qualité. Dernier point : La réservation des tours et visites est plus économique à la conciergerie de l'hôtel qu'aux guichets de rue ! Lisateave

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外観は良いのですが、少し古かったです。お風呂に段差があり（バスタブに入るのに一段ありました）床が石とあって妊娠中の妻が滑らないかヒヤヒヤしました。(もちろん手すりなど無し)　お年寄りや小さな子供も危ないでしょうね。 掃除は行き届いてません。バスタブ内で使用する滑り止めマットの裏がカビだらけだったり。ほこりがたまってたり。 道路から近い部屋だったので、夜中も爆音トゥクトゥクの音が聞こえました。ビーチでの花火も夜中まで。その分、オンザビーチで近くに飲食店・マッサージ等がたくさんありますが。 朝食は美味しかったです。

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立地はとてもよく、街歩きとリゾートライフを兼ね備えている。 プールは小さいが、パトンビーチ（プライベートビーチではない）に直接出られるので、 暑い時間帯はここでのんびりできた。 目の前にコンビニはあるし、夕食を食べに出かけるのも、マッサージに出るのも、買い物に行くにも便利。 ホテルサービスも不満はなし。 freeのパソコンが2台あり、帰国便のwebチェックインもここで出来た。 朝食は少々物足りない感じもするが、毎日変わるので飽きなかった。 部屋の広さも特に問題なく、騒音も気にならなかった。 難点は部屋の中が丸見えになってしまうこと。 ポーチがあり、大きな窓が入口となっているため カーテンを開けるとすぐ部屋が外から見えてしまう。 カーテンを閉めておかなければならず、ほかに窓がない […] ため 部屋でくつろぐには暗かった。 Lisateave

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