Carousel Resort Hotel & Condominiums - Ocean City

Hotel staff was very friendly. Security guard that watched over pool and game room was really awesome guy. Lady at front desk during check out / and check in was very cheerful.

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I loved it there planning to go back this summer!!!

Perfect place to stay. Close to restaurants and shopping.

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Nice enough hotel, but no help available with baggage and outdoor table and chairs were pretty dirty. Detail cleaning inside the room (threshold between kitchen and bath for example) was needed. Also, nothing in the room to clean out coffee pot & cups? Location/begin oceanfront was great!

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A good value, off-season at least. Great location by the beach.

Over all stay was nice, except that it was noisy because of the ice skating rink located inside the hotel. The rooms are not sound proof you can hear all the noise including the banging of the doors and the noise next to our room. We reserved an oceanfront view but when we arrived in our room, the ocean view was blocked by a wall of the building. Big […] disappointment. Lisateave

This was our first time in OC and didn't know what to expect. This is the biggest hotel on the strip . It is down at the other end , away from the boardwalk area so it takes some time to get to the pier and boadwalk. That was the only problem if you can call it that.The hotel was nice and clean and the staff was great. Tip-If you forget your cell phone […] charger the hotel has a stash from guests that have left them in the past. Lisateave

The amenities of the hotel were very nice. Perfect for those who have kids! The skating rink, the pool, arcade, etc. were all wonderful. The room was our issue. The kitchenette was nice, but that's about where it ended. The beds were uncomfortable (pillows like a bag of sand), the rest of room was in need of more thorough cleaning than just the daily […] straighten-up. Our 9-month-old crawled around the floor for about 10 minutes upon arrival and stood up with old chocolate (we assume) on her hands somehow embedded into the carpet. The ceiling in the bathroom was stained and damaged in many places. The tub/shower was feast or famine with regard to cold/hot water. If we wanted warm water, we had to be very precise with how we placed the faucet, too far one way or another would leave us obscenely cold or scalding hot. While I would recommend this hotel, the rooms (or at least ours) needs some serious TLC. Lisateave

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I've stayed at this location for years and am always satisfied. Plenty of amenities and fair rates. Located right on the ocean - just walk out the back door.

This was the second time we stayed here. Last time, about 10 years ago, it was much, much nicer. This stay, it is showing age. Check in personnel were impersonal. Elevators are crowded and the doors close so quickly several times people, including myself, were crushed by the doors. The bathroom was sparkling and bedroom appeared clean until we looked […] under the bed and found an old Oreo that had been there who-knows-how-long. We hung a do-not-disturb sign on the door, but the maid knocked anyway (on two separate occasions) and then tried to enter the room. The bar and grill downstairs is hit and miss with food, some items were awful and others very good. It is overpriced however, and the wait staff was not friendly at all. There is a tiny arcade, pool, and ice skating rink but everything closed by 10pm so there is nothing to do late evening except go elsewhere - there isn't even room service. All in all it was a fair stay, but there are much better hotels in the area. Lisateave

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I don't think the hotel was really to blame for any of the lack of activity. On the weekend it really opened up and was a fun place to be, but as of sunday it shut down and nothing was open. It was really like a masoleum other than for Saturday. The restaurant was locked, the concession stand shut down, gift shop closed. March is not the time to visit […] this hotel unless you are just staying the weekend. The hotel is away from the boardwalk and is a bit isolated from anything that is open during this time of the year. This hotel appears to be focused on children with activities that appeal to the very young, but the construction of the hotel really magnifies the noise 30 kids + adults can make. This is an older hotel and the age shows. water pipes are out in the open in the rooms, and access holes for the pipes where raw without covers in places. The balcony showed patches and repairs for cracks which made you wonder if it was safe. old wooden access hatch covers that look like they are no longer used where sloppily painted over and were really unattractive. The pool and sauna are dated cinder block construction but both worked and appeared to be in good shape. What this hotel really needs is a makeover. The sense of this hotel being old really makes it a sad place to stay. The good parts were the cleaning crew made sure the room was clean and had plenty of towels and soap, and the view was fantastic. Lisateave

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The hotel is in desperate need of a major upgrade / update

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we have stayed there twice now and both times there was a lot of children attending conventions. Most were very very polite but very noisy after 10. up and down the hall and slamming doors. we will stay there again but there should be a quiet time at night. The pool was cool as well. I have been there when it was warmer.

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Only recommended if you are hearing impaired or don't mind the surround sound of every movement from the rooms left, right, above and below. In short: - very loud (thinnest walls, ceiling, and floors) - outdated interior from the 80's - DIRTY! (toilet had a yellow ring around where the water treads)

So, I scooped up the room at a great price for New Year's Eve, and chose the hotel since they had a tennis court and temps were to be in the 50's. Upon arrival, the hotel called itself the number one Family Resort in Ocean City, which meant it was crawling with badly behaved children and worse, their parents. The room was straight out of the 70's and […] the tennis court was unplayable since the back court was so short, you hit the chain link on a return. Fortunately a great restaurant, Jules, across the street saved the evening and free tennis courts at 90th street saved New Year's Day. Lisateave

Stayed for 2 nights prior to New Year's Eve with my wife and two kids. Room was nice, with a great view of the ocean. Steps to the beach. Ice skating rink was a neat feature. Hotel food was above average. Indoor pool was well-kept. Would stay here again.

The hotel lobby is great and that's about it the room was very small the bathroom was smaller not worth what I paid ill stick to staying at the Hilton

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We stay at this hotel all the time. We have stayed in the regular hotel rooms and have also rented personally owned condos from private owners for our family's summer vacation. Our kids love it there because of the ice skating rink. With a grocery store right across the street and close inexpensive restaurants, it's definately worth the stay!! The other […] thing we love is the building security and large parking deck next to the hotel for our oversized vehicle. Lisateave

I stayed at the Carousel because I was attending a business function there. It wouldn't be my first choice in Ocean City. I like downtown better, where there's a boardwalk. In the Carousel there's an ice-skating rink in a poorly heated (not surprising, huh?) section of the hotel between the lobby and some of the rooms. The meeting rooms are adjacent […] to the rink and any functions that would normally be in a corridor (e.g. registration) are therefore out in the cold with the ice rink. I paid extra for an oceanfront room because the wide road and extensive blacktop parking lots visible from the other side of the building depress me. Some of my colleagues say that the hotel is poorly kept and musty. Maybe my standards are lower. I found it okay. Lisateave

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The maid service was less than desirable. The bed was unmade; the coffee cups had stains (not clean).

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Our room was nice, plenty big and clean. the beds were comfortable and clean. Only complaint was that the bathroom was a bit small when two of us tried to use the mirror as the same time. A small issue and it didn't negatively affect our stay. I would go back in a heartbeat! And although we had a non-ocean side room, we could see the ocean from our […] balcony. It was great! Lisateave

Mild, mildew, gross, old, smelly!

This hotel seemed as presented mostly when we checked in. We had requested an oceanfront room and received that and on the first night everything was fine. On the second night, the Air Conditioning seemed to be not working and we complained and they gave us a fan saying that was all they could do at this time since their system was in neutral. I thought […] that meant they would fix it so we stayed. Then that night the temp in the room still rose past 80 even though we had the balcony door open all night and it was very hard to sleep. When we checked out we complained and were told that they shut down the a/c to that section every year. They gave no compensation, nor anything other than a sorry. I stated that they should tell guests prior to checkin so they can make an informed decision. Because I was traveling the rest of the week on an extended tour, and didn't call right away because I couldn't sit on hold until I returned home, they wouldn't adjust what I had paid. Lisateave

Hotel was nice, rooms need some major updating... The room we stayed in was clean. We would stay there again..

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we turned on the air conditioner when we arrived and went to dinner. After returning, the air in the room looked dense. There was a slight electrical smell in the room. After we were ready for bed, the air conditioner made a loud bang like something large had fallen. We turned it off and opened the sliding door for the night, so in the morning, the […] room had cleared. When we reported it in the morning, the staff just said the air had already been turned off so it wouldn't have worked anyway. They didn't offer us any compensation for it. Lisateave

My one night stay at the Carousel on Oct 7th was not bad. I was on the 4th floor with a parking lot view, just outside the indoor ice rink.The music from the rink was a little loud with the door propped opened. I closed the door only to have someone prop it opened again. Rooms were dated, but it was comfortable for one night. There was a small fridge, […] and microwave oven in the room which was convenient to have. Hotel staff were very friendly and helpful. There was a car show in town, and all night you can hear the rumble of the old 60's car in the parking lot, pretty annoying. Lisateave

Wonderful acomodations, great staff, could use some modernization. Pool area needs acoutical improvement and whirlpool renovations.

I was satisfied with this hotel.

We had a wonderful stay at the Carousel and the children really enjoyed the ice rink and the indoor pool. It was supposed to be a "non-ocean" side room, but we could see the beach from our balcony..Our room was very comfortable and we could control the A/C and heat, but we did hear some complaints from another family who were in a different building […] and their A/C was off in anticipation of a cold front coming through. It was close to lots of mini golf and shopping, so all ages of our children(6-20) had a great time. Lisateave

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Everyone was a fantastic help. And so friendly. The things in the Hotel kept my 1 year old Busy. It was a very relaxing, enjoyable, and a refreshing Vacation. Will go back again!

Will go back here in a heartbeat. The staff were amazign and a lot of help. Very clean. Great for family Vacationing!

I loved the amenities of this hotel, although the rooms could use some updating. The ice rink was closed during the time we were there, but the pools and beach access were awesome. I had a lovely time with my family.

We returned for a late summer weekend and stayed in a nonocean view 2doubles. First, we were on the street side but since it was Biker Week and very loud we asked to be moved to the interior: within 5 mins someone was letting us into our new room--great service! We were at first disappointed the ice rink was closed since one reason we choose Carousel […] is for ice skating with our son. But, they had set up a kids play area with bouncy and all kids of balls so the kids could run and play for hours--it was great, wore him out! We did not go back to the onsite restaurant since we had a terrible experience there last time. (Try Blue Fish for great Japanese/Sushi). Overall our stay was adequate and what we expected. The desk staff are always very accommodating and friendly. Lisateave

Great accomodations and lots to do in the area.

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