Prince Palace Hotel - Bangkok

just like the place

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Unfortunatly the service and guests have changed. Had to wait fore two hours while crowd of russians albowed around. The end

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friendly and accomodating staff, convinience for shoppers easy access for transfortation the only thing i dont like is no internet free most of the hotel now are free wifi they sell card for internet acces in very expensive amount.

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im sastified with e service...hotel so gd to stay....hope for another visit next time...thumbs up

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Nice hotel! Good Service! You can Walk to the most sights in Bangkok! The Pool at the 11th floor is also a highlight for a Bangkok vacation.

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Good level

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Recommended. One bedroom suite was nice, more room to move around. Tour transportation from hotel was way to expensive. Great shopping in market that was in same building. Carpets in hallway need replacing. Excellant breakfast in hotel for 300 baht.

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Nice hotel. Terrible expensive internet. They make more money by selling internet card than actual room rent. They must realize the necessity of internet for each individual and avoid terrible charges.

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We arrived at the hotel around 8am and were told we had to wait until check-in time that was ok with us but the reception staff were very rude. finally we got the room but the phone didn't work and there was no hot water. we called the house keeping and reception from the phone near the elevators as the room was in the other tower, far from the reception. […] The only response we got was "one moment pls madam" and it went on for 3 hrs. Finally I had to go to the reception to complain, still the staff spoke among themselves in Thai and woudn't tell us what was happening. So our first day was wasted in sorting these matters out. Finally the manager on duty came and gave us another room, after that everything was smooth. Thailand not a land of "smiles". Lisateave

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This is a sanctuary amid the din downstairs. If you are coming to Bangkok to get cheap clothing, stay at Prince Palace, enjoy the expensive food that is worth every penny, and spend your day the wholesale clothing store downstairs and a night at Khaosan road. great hotel- great breakfasts.

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We arrived in Bangkok very late at night with hotel reservations at Prince Palace. We were pleasantly surprised to walk into the stunning entrance. The reception staff were welcoming, English speaking and efficient. The 4 of us stayed in a 2 bedroom suite, very spacious, comfortable and clean. The bathrooms are in need of updating, as they don't seem […] to polish up to a nice sparkle. The coconut bar pool area is very relaxing and enjoyable. The front lobby staff are readily available to assist with transportation needs via tuk tuk and taxis. Our stay was so good that we booked again for the last 2 days of our 5 week adventures throughout Thailand. Lisateave

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I got a great deal that included their excellent breakfast and 2 bottles of water daily. It's a posh hotel with banquet rooms and restaurants for the rich on the 32nd floor. We took 2 tours recommended by the Concierge. Concierge was reluctant to disclose MTR and Sky Train informnation. I would recommend this hotel. Disappointed that the internet was […] not free. Lisateave

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Hotel room was not well cleaned - there were several small items on floor (wrappers, hair pins, etc.) that indicated lack of vacuuming, mopping in bathroom. It seemed everything had a price attached - internet was expensive in a country where internet abounds; taxis that weren't arranged by the hotel staff (therefore charging twice as much or more) […] were apparently not allowed in entrance drive - many small irritants. A few workers were genuinely warm and friendly, but others were rude when asked questions or for help. The "guest services" who one might associate with a concierge were obviously shills trying to sell certain tours that offered them kickbacks. It is an easy distance to major tourist attractions, but not walking distance as the online description which attracted us claimed. Hotel room was spacious and offered nice view; breakfast buffet was plentiful. The city and sidewalks are INTENSE around the hotel. Lisateave

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Overall a positive hotel experience. We only stayed one night, so my opinion is solely based on that amount of time. Pros: Checkin/checkout was fairly quick, room was ready when we arrived just after noon, size of room was fantastic, breakfast selection was above average, location was okay and pretty quiet inside our room, pool/bar facilities were nice, […] bathroom shower water pressure and temperature were great and beds were comfortable. Cons: Internet was too expensive and network was terribly slow, hotel is in desperate need of decorating renovation, there was a damp/stale smell to the entire hotel, food/drinks overpriced. Lisateave

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Nice hotel, good location, and really not expansive!

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Value for money hotel. We stayed in the 23rd floor, awesome view from the top and excellent service. Great stay.

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Beautiful hotel with friendly staff. Some of them went out of their way to accommodate us. The hotel was central to the good and cheap shopping locations. It was easy to get to the main shopping spots - MBK and Platinum Mall, as it was just a short and cheap water taxi ride away.

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Dingy and old. Not worth the low price. ROoms are old, bed sheet had shoe marks, matress sinks. Not going to stay there.

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We stayed in the 3 bedroom suite of this hotel. In all we were 6 adults and one kid. First the good things, the rooms were well kept, spacious with ample furnitures, 3 television sets, beds were plentiful and very comfortable. The view from all the rooms were fantastic. Swimming pools located on the 11th and 12th floor had great views too and very well […] maintained. On the negative side is the location is horrendous. To go anywhere you will first need to negotiate the wholesale bazaar traffic which is basically the precise location where this hotel is situated. Please put aside an additional 30 minutes just to clear the neighborhood just to reach the main roads where traffic flows relatively freely aka Bangkok style albeit. Another negative is the lack of enough tea, coffee, cups and dishes for a 3 bedroom suite meant for 6 adults. We only had enough supply for two. There are absolutely no tea or coffee shops in the walking distance. Though the are a couple of convenience stores nearby. Ditto for any restaurants, none whatsoever in the walking distance. All in all I would recommend this hotel to families or people in tour groups. Lisateave

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nice stay, comfort, quiet and gd secure in the wee hours..

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When we I booked hotel I wanted king size bed in my room but they provided me two single bed. This shows that they are not following what customers want. Also in first day I saw in the room a cockroach in the room.

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Hotels.com advertised a superior room with king bed, got there and they said that they do not have a superior room with king bed and then just told us to push the beds together. I have no idea why this hotel has good reviews. Pool area is great but the rest of the hotel is rank and stinks of mildew.

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Nice hotel. Lower level floors had a shopping mall (mostly clothing where they set up outside for a few hours, then move into the mall). Little bit further out from the public transportation system (metro) but can take taxi. We stayed on the 27th floor which had a really nice view of the city.

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Hotel is ok, the rooms were nice but no king bed which they didn't tell us about when booking in. The room wasn't cleaned, marks all over the mirrors and receipts and papers in the drawers from the last guests... pity as the beds were clean and the rest of the room was fine. Food is good espically the afternoon buffet but it was a bit of a treat and […] a lot more than we would normally spend on food. Breakfast was good and plenty of choice. Paying for wifi and gym was a joke, very disappointed about the gym as no mention of it anywhere that you would have to pay a fee for the full day to use it ...per day....plus when I went over to the gym they basically said they were nothing to do with the hotel. Our phone never worked in our room, asked 4 times for it to be fixed and nothing only smiles and yes yes we'll get it fixed. A real let down. Otherwise it's in an ok location and it is an ok hotel just needs work on looking after their guests. We won't be staying again as there is a lot better value out there with free wifi! Lisateave

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had a great time,,couldnt expect any better from staff food was good hospitality excellent,very friendly staff recommend to everyone thanks for great stay

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I had spent a lot of time in my room as I had a surgery and was unwell for a couple of days. The staff looked after me and I cant be more grateful. They were really fantastic and helpful. I am very pleased with my choice. Thank you so much Prince Palace Hotel!

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Good hotel to eat in but we did not get a King or Queen bed as requested on reservations. So the manager had the 2 double beds put together and hope it would work! Carefully when going out on a Tuk-Tuk we driver took us to seafood rest. And paid $122 for bad food! Better to eat at hotel very good food there at night.

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Staff at this hotel are really great and help full..The rooms in the B tower need a real make over as this has really old rooms. Staff are really helpful and provide a great service. Only bad thing is that to travel anywhere requires you to Bargain with the Tuk- Tuk and Taxis!!!! Think the Hotel should provide a transport service to the main roads. […] .. Lisateave

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Great location for people meeting at the UNCC since it is within walking distance or a quick and cheap taxi or tuk tuk. Since the hotel is inexpensive, you can stay in a suite with plenty of room and still pay less than smaller rooms which might be more modern but will be farther away and not as interesting. Great for clothing shoppers who like wholesale […] deals at the clothing market next door and on the lane. A very bustling and busy area, quite fun. Great breakfast buffet, nice pool and bar area. Restaurants need updating and expanded menus, but the Thai and Japanese food was very good . Internet in the room is expensive. But outstanding staff and service. The Chinese Restaurant on top floor was not good and unrealistically expensive. Lisateave

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This hotel was extremly outdated. the lobby and pool area make it look reasonable, and the upstairs rooms are old and dirty. carpet everywhere.

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I was disappointed in my stay. So many tour groups were there, it was a long way to another building to get to the room, and the facilities were crowded as well. The check in service was good, but not so good in the breakfast area. The other surprise was the high charge to use the internet (about $20 per day) even in the public areas, which I thought […] were supposed to be free. The lobby is not on the ground floor and had to wait a while to check in and to check out. Would not stay here again, plenty of other choices to make. Lisateave

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Hotel located right above wholesale center, the stalls outside will open early morning around 4-5am and close at 9am shift into the shop inside the building. Need to take tuk-tuk or taxi to downtown. Hotel building itself already consist 4 towers , rooms and suites, and a main building. Be remind that reception is at 11th floor of main building, it […] took me 5-10mins walk daily to get outside for tour.overall is good. Lisateave

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Good reception and attentive staff. The hotel location in the upper levels of a tower block is a little daunting. Quiet with excellent views. Room well maintained and clean. Breakfast was adequate, but lacked variety and sparkle.

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nice 3 rooms suite, perfect for a family, we couldn't eat the breakfast - the taste of most of food was uneatable. high rates for wi-fi - must be reduced. nice swimmingpool, clean room.

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Hotel itself was good but location not the best. There is nothing in walking distance if you are a tourist. However the taxis and TuK Tuks are cheap enough to take you anywhere you need to go. The rooms although in neeed of a reno were large and comfortable and the complimentry breakfast was typical thai standard, all the cooked food was pre cooked […] and mostly cold. Suggest you ask for fresh cooked eggs as they are happy to do this. I would stay here again but there is better around the the tourist areas of Bangkok. Lisateave

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We stayed in C tower which was good but starting to show it's age. Online booking showed breakfast include but was not shown on reciept

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The location of the hotel was perfect to day trip throughout Bangkok. Considering the amount of Westerns in the hotel, there is an immediate need to have foreign speaking and understanding hotel staff, especially English, to assist and support the guests needs and requests instead of playing charades most of the time.

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big and spacious. a bit dated in style but clean and comfortable. good location as well.

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good one, liked it very much. This is at the heart of the city.

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I would highly recommend this hotel, it is in a great location and is value for money

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The towels and sheets smelled like they were washed with dirty feet water. Room service was excellent

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I stayed in a two bedroom suite at Prince Palace Hotel in Bangkok. The room was spaceous and tidy. Location was fine but with no BTS or MRT stations close by. The funny experience you could get though is to try the water taxi which departs frequently within few minute walk from the hotel. It is the way to advoid traffic if you are going to Central World […] for shopping. My overall experience with this hotel was satisfactory. The only thing which has got me upset was about the check in process. I arrived at the hotel just after 2pm and got advised to wait at least an hour for the room to get ready. I asked the front staff (a lady) what time the normal check in hour should be and got advised to be 4pm. It was a different information I got from the website when I did my booking. Therefore I asked again and the same answer was given from the lady staff. Well, while she was walking away to process my credit card for security payment, I double checked with another girl at the front desk. And there I got another answer which is 2pm. I got really upset by that and confronted the staff who purposely lied to me to make me wait. And there after the manager came over and offered me a room straight away. To apologise he gave me an option of late check out (which I didn't take it at the end). Anyway, the point here is why the girl had to lie to me at the first instance. She didn't admit her mistake nor explain/ apologise. It was not a big deal, but it was a bad first impression given at the minute I arrived at the hotel. It was not a pleasant experience and I hope others won't get that. Lisateave

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This was a terrible hotel. The staff were rude and unhelpful. The lights in our room were broken. The hot breakfast was cold and over crowded. The other restaurants in the hotel are over priced and don't offer any thai food?!! Do yourself a favour and stay somewhere closer to MBK and the rest of the city, as this hotel is hard to get to and not worth […] your time. Lisateave

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