Pensione Hotel Melbourne - Melbourne

This hotel was in a handy location for the bus to/from the airport and the free tram around the city and the Etihad stadium and Crowne Casino. However, the rooms are small, apparently this may be the case for Melbourne. But the bathrooms are tiny. And there is only a frosted glass sliding door between the room and bathroom. There is satellite TV but […] no movie channel. The air con works well. The front desk sevice is great and there is a cafe and bar on site. All in all an average place to stay. Lisateave

Absolutely brilliant place to stay!

a nice hotel, but rooms very small...

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Excellent locality, rooms a nd bathrooms are a little small.

staff on reception welcoming !

The only disappointing issue was that one mug was chipped and therefore not very clean.

This is the WORST hotel I've ever stayed in my life!!! Before I booked this hotel, I read some reviews and they mentioned about the room size but it wasn't the size that bothered me.. it was sooooooooo dirty! The room they gave me totally smelled like urine that I couldn't even breathe so I asked the receptionist to change the room and he said it was […] the cleanser they used.. no it was coming from the carpet! He gave me the spray to cover up the bad odor but it didn't help and it got worse so I went downstairs again and the new receptionist finally admitted that people pee everywhere when they are drunk.. finally they gave me another room but every day I stayed in, their janitor didn't even clean the room/bathroom.. one day she left the dirtiest rag on the bad.. forgot to clean the bathroom .. one more thing.. if you are a little bigger than average joe, you are not gonna fit in their shower.. there's no light so it's dark and it's tiny and water sprays over their tiny curtain that you have no choice but to wet the carpet outside of their tiniest bathroom.. their vanity sink is about 11"x8.5" .. not even big enough to wash your hands. I'm only 5'8" but the bad was so short that my feet were just haning out when I was in bed.. everything was just unbelievably small so unless you are not a dwarf, don't stay here.. trust me.. you are gonna regret here.. it's the dirtiest hotel ever! I can still remember the urine smell AACCKKK Lisateave

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Great locations, minutes from everything in the CBD. small rooms, but that's about the size for most hotels in the area. Friendly service and good food/wi-fi on premises. Would recommend it highly.

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Great motel. Very central and very helpful staff.

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I always stay at this hotel when I am travelling alone to Melbourne, but that's because I'm not fussed about swish hotels. This is a decent hotel in a convenient location, at a good price. On this visit I stayed in the ground floor rooms, which are much less attractive than the upstairs rooms. The downstairs rooms are larger, but a bit 'motel'. The […] upstairs rooms are tiny, but cheerfully/tastefully decorated. I have never tried the bar or cafe at this hotel, as the convenient locations lends itself to easily visiting the CBD bars and cafes. Getting to everywhere from this hotel is very easy - it has a strategic location close to all of the tramlines through the city, and Southern Cross train station is only a short one-city-block walk away. Lisateave

The hotel is in a great location for south wharf, DFO, Harbour Town, south bank, Crown Casino and was nearby to a city circle tram stop which was convenient. While the room was tiny (a "petite double") it had a nice boutique feel. I found only small things became annoying- the bathroom sink was tiny, the bathroom door was only opaque glass, the pillows […] were hard, the lifts were extremely slow, there was insufficient room for hanging towels (if you wanted them to dry overnight), hot water in the shower took at least 5 mins and the air conditioning didn't seem to be working properly (and there is no fresh air because the windows don't open). However, the staff were very friendly and helpful in making tour bookings. I would definitely pay the extra $$ to have a bigger room next time though! Lisateave

Lovely hotel. Friendly staff.

Nice hotel, it is not a 4 stars hotel but the price was good, it is in the center and has a very nice and helpful people working in it. worth recommending!

Close to the Southern cross station which is the main station buses stop at from the airport, then a short walk. Free city tram to go into the city, stops just from the corner. clean, chic. no complaints.

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I booked this Hotel for an overnight stay only. My room was small, but beautifully presented, quiet, clean and comfortable; minutes walk from Sthn.Cross Station, trams/trains/buses, and comfortable walking distance to shopping, dining and ETHIAD. Reception staff were excellent - polite, welcoming and well presented. In recommending this Hotel to others, […] my only negative is that the bathroom wash basin (in my room at least) was just not practical - too small, located under a legde which meant you had to bend down quite low to actually get your face over it, lets just say that water did end up on the floor! One other point which some may consider inconvenient was that the only options for sitting were on the bed, on a beautiful, good sized ottoman, (or on the floor) - there wasn't a proper chair of sorts in the room. That said, these for me were just small bumps in the road, which wouldn't deter me from staying here again, I would just make sure I mentioned the bathroom issues if recommending to someone else so they could know what to expect, and decide for themselves. There is complimentary use of a close-by gym for the fitness conscious, I would have taken up this offer had I booked a longer stay, knowing how pricey casual gym visits can be, this would be more than enough to make me forget the downfalls of the tiny bathroom basin. If you don't have too elaborate a toilette routine, and you would like accomodation that is reasonably priced and close to pretty much everything, this Hotel is worth a try! Lisateave

It wasn't the best room - ground floor, small room, large bathroom which was a bit grimy - looked a bit like a locker room shower, loud from people coming in and out. But it was safe and the staff were extremely lovely.

Rooms are way to small. You could not even get kettle under sink to fill it up, also if you the toilet light on at night you could see the person who is doing there stuff. Beds are way to small as they would have to be to fit into room, if you are average highed your feet will hang out of the bed. I will never stay there again spoiled a great weekend […] in Melbourne Lisateave

The hotel was clean, the staff were very nice, but the room was minuture. I had the same size room in New York- you can't compare the cities!

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The staff of the Pensione Hotel Melbourne were extremely helpful in getting our room available for occupation eraly. Were going to the races in Flemington Park and nned to change into our 'racing' clothes. We only stayed one night in the hotel but will be returning later in November.

Ok so, I needed a hotel that was close to Southern Cross Station - as I had an early morning flight and needed the easiest access to the station as possible. For this, my purpose was served. The hotel was generally clean, with a very cheap rate and you essentially get what you pay for - however based on other 3-4 star hotels, this one does not even […] compare. The rooms are really depressing which is interesting considering the lobby has a somewhat "premium" and the rooms have the same quality of backpackers lodgings The rating should be adjusted to 2 stars (and that's being generous) Lisateave

great location but room was unbelievably small. Just holds 2 single beds and a bathroom where privacy is limited, wash basin small that brushing teeth makes a mess on the floor. definetely not value for money.

Convenience to public transport and friendly and accommodating staff are the best features of this boutique hotel. Right across the road from Southern Cross Railway Station, trams out the front and around the corner to all parts of Melbourne, walking distance to major attractions of Melbourne and shopping. Rooms compact and clean, bathrooms a bit squishy […] in standard rooms but a really nice hotel, quiet at night and nicely refurbished. We stay here a lot when going to shows and concerts in Melbourne. Lisateave

There's not much to say about this place. It's cheap and clean. I was in Melbourne for a single meeting and booked at the last minute. I was on the ground floor, which was a novelty. Compact room. Scrupulously clean. I stayed in another hotel on the same street with a higher star rating and prices, and was severely attacked by bedbugs. Now, I strip […] the bed and check everywhere. This place was extremely well cleaned. Staff were very friendly - I spoke to them once at check-in and once at checkout. Easy. also, convenient for Sky Bus terminal. Lisateave

Hubby and I chose Pensione for a city break to Melbourne. It is five minutes' walk from Southern Cross Station where we caught the SkyBus to and from the airport: very easy. Excellent location for walking all over the CBD as well as south of the river. Tram stop right out front. Quiet location. Our room was small, but we expected that, and it was very […] cute, newly renovated, clean and elegantly simple. Perfect if you don't need to hang out in your hotel room for hours and hours. Good customer service; we kept our bags there all day on our final day and it wasn't a problem. They also upgraded us to a newer room. Our only gripe is a strange one: they replaced our towels more often than necessary even though they aim to save water. I'd certainly recommend Pensione to others. Lisateave

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I stayed at shosrt notice at the Pensione Hotel, Melbourne. My small room was very clean and quiet. My bed was clean and comfortable.

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I stayed at Pensione for 2 nights with 5 other friends. The service was impeccable. The staff were helpful, accommodating and friendly. The rooms were small but clean and decent. Location is a bit far from the shopping district but accessible by tram. The proximity to Crown and DFO southbank is a plus. Will stay there again if I go to Melbourne and […] would definitely check out the other hotels under its chain now. Lisateave

very happy with our stay there, the room quite comfortable like the shower in room 007. next time we stay there i will ask for the same room. overall we enjoyed our stay there

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Pensione Hotel in Spencer St. has excellent location opposite train station. Arrived after flying for two days and they arranged for us to be able to check in at 10 am instead of waiting til 2pm. Quiet and cosy with excellent reception.

The room (double standard) is very very small!! way too uncomfortable even for just one person, let alone two. At the moment (April 2011) they are doing renovations to Spencer Street and so the view is horrible outside of the hotel, apart from the loud constant noise. Considering this, and the fact that we stayed a few days before at a similar rated […] hotel in the same area, without any construction works, much more comfortable rooms, and at a lower rate, this room at Pensione seemed very overpriced. Their café was really nice and reasonably priced though. The receptionists were nice and quick. The hotel facilities seemed very clean. I would however, check other hotels first before staying here again. Lisateave

less than two blocks from the Southern Cross train station, and on several trams, this is a very desirable location. The room was fine, and the service of the hotel staff was exceptional (the desk clerk spent much time helping me make reservations at a hotel in Sydney).

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I arrived around 1100 am and wasn't able to check in early due to a late check out of the room but I was thrilled to find out that I was upgraded to the courtyard suite after only booking a standard double. The room was a bit noisy during the day as its located right next to the luggage storage rooms and lifts but night was fine. The carpets and some […] of the grout in the shower area were stained but clean. Overall I would highly recommend this hotel for its front desk service, close proximity to Southern Cross station and rooms(especially the couryard garden suite). Great place! Lisateave

The bed was short (1.5m/5') and the bathroom was small, but all in good condition and comfortable. Location halfway between Southern Cross and Flinders Street Station is excellent for convenience.

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The location is perfect, so close to restaurants and public transport. The room was small, but we couldn't complain because it was such a good price. Next time I would like to pay a bit extra and try a bigger better room. We had a very enjoyable stay regardless.

I was not happy in my 3 days stay that I did not receive more than 1 lot of toilet requisites. I alos had to ask for extra milk on a couple of ocassions. The room was rather small and the date on the clock was incorrect and not fixed correctly when I sought assistance. There were not net curtains, so [people could see directly into your room & vice […] versa. For what it was it was quite expensive. There could have been wifi access in the rooms!!! Lisateave

Apart from having to pay for wi-fi it's difficult to fault this hotel. It has a great location, it's been well-reburbished with stylish rooms, the staff are friendly and helpful and it's very affordable.

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I chose a orignal double room in the hotel. Everything was alright except that my room was on the ground floor and there is no window; (even though there was a skylight on top of the ceiling, I still prefer a proper window.) And I couldn't find the remote control for the TV which it wasn't very convenience.

Very convenient location and surprisingly quiet. Look forward to returning.