Hotel Nelligan - Montreal

Friendly, helpful staff, nice atmosphere and furnishings, easy walking access to everything we wanted for a long weekend. Single, minor complaint: morning room service arrived quite late.

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Staff was very friendly and helpful. Excellent location.

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This hotel is expensive, but beautiful none the less, located right in the heart of old Montreal. Paid parking is available around the corner and there is a restaurant/bar located in the lobby. The front desk was friendly and so was the room staff. The jacuzzi room was disappointing as it was a jetted tub that fit two people uncomfortably, rather than […] the L shaped jacuzzi in the HOTELS.com picture. The biggest negative is the horrible bed cover, which doesn't allow air to pass through, making us sweat all night. I have not asked for a different blanket, so maybe that issue could have been fixed. Lisateave

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We booked our hotel at the last minute due to a change in plans. The hotel staff was friendly, courteous, and helpful.The concierge- Maude, was SO helpful during our stay! She gave us wonderful recommendations for dinner every night and also Saturday brunch. She helped us to map out our trip as we wanted to hit different parts of town for various shopping […] excursions.The hotel is located centrally in Old Montreal, and so we were walking distance to various museums and shopping. There were tons of restaurants in the area.It was quite cold during our visit, but I would love to return in warmer weather, and I will definitely stay here. Lisateave

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The Nelligan is by far my favourite place to stay in Old Montreal, everything you'd expect and more from a classy boutique hotel. There is so much attention to detail from the old-meets-modern decor and architecture to the fabulous dinner at the Verses restaurant in the hotel. Breakfast or brunch in the interior courtyard and you feel like you're in […] Europe. Friendly service is superior, even the maids smile and wish you a good day. We'll stay here again and again! Lisateave

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the stay was very good, staff very accomodating and pleasant, nice room. Unfortunately, there was some constuction noise in the early morning, but that's probably unavoidable in Old Montreal..Great selection of nice restaurants close by.

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The room we stayed in was tastefully decorated, as one would expect for the Old Port area of Montreal. The fireplace and jaccuzzi tub were fantastic. In order to find flaws, one would have to look very, very closely and frankly, that defeats the purpose of a romantic getaway, doesn't it? The free drink voucher at the hotel bar was a nice touch. The […] artwork and furniture in shared areas was very good. Everything you would expect in a world class hotel a world class city. What truly sets this hotel apart is the staff. To an individual, the staff was friendly, accommodating and efficient. Every request we had was met with a friendly smile. When we arrived, before we had even noticed that hypoallergenic bedding was not on the bed, we received a call from the front desk, asking us if it was a convenient time to let the cleaning staff in to change the bedding. Sure, I could say that they forgot in the first place but that they caught their mistake and made an effort to correct it before I even noticed was impressive, to say the least. Lisateave

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Wonderful hotel, clean, friendly, very cozy, with lots of shops and restaurants close by. Will definitely recommend to anyone staying in Montreal.

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They had some issues with the bed sheets (the bottom sheet was the wrong size--took them tonight to resolve the issue), but the helpful staff addressed the issue and gave us some credits.

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Great experience, great people. The location is very good and the room was very confort. The attendant offer an up grade for a good prize. Nothing to tell against.

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Very friendly check in staff . Restaurant/bar personnel very attentive to providing quality service

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Wonderful location and ambiance. The Junior Suite with Jaccuzi was enormous with all the perks for a romantic weekend. The hotel staff was great at helping us find great local restaurants and accommodating our requests. The TV/Sound system accepts DVD's & CD's so be sure to bring your own movies/music. The room was very quiet and private - we didn't […] hear anyone! Only a couple of minor negatives - the bed was hard and would really benefit from a topper. The furniture was looking a bit tired and banged up - could be easily touched up to bring the room back up to its full splendor. Lisateave

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The Nelligan is a charming hotel for a visit to old Montreal. The exposed brick work and historic building add to this charm. The rooms were large and comfortable with everything you need for a business or leisure stay. The bathroom is comfortable with high end toiletries and fittings. The location of the hotel cannot be beaten. One street from the […] riverside and blocks away from the restaurants Around saint Laurence street. I did not eat at the restaurant in the hotel but have been to the roof top bar in the summer and it was a great place to go after dinner. Highly recommended ! Lisateave

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Excellent staff, however the room was effective by street noise during the night and early morning. There were stains on the pillar of the room which needed to be cleaned. The carpet was ripped and the door stop for the washroom was right in front of the toilet, awkward. Overall a nice place to stay.

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Upgraded to a fireplace and suite and was delighted. My lady friend thought it was the best as well.

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Nice hotel. Nice staff. But a little noisy...I had to switch room...

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Could not have asked for better service got upgraded and the room was amazing. Location perfect if you want a romantic getaway in Old Monteal.

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Not our first visit; we came back, and will come back again, I,m sure. However, when we come back, we'll be sure to ask for the wine-by-the-glass menu before we order Champagne -- which, not having checked the menu, came in at $24. But the hotel is great -- hospitable, stylish, first-class.

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Spent six days in November at Hotel Nelligan. The concierge was personable and knowledgeable as was all the staff we had dealings. The hotel was clean, quiet and well located for easy walks to many neighborhoods around town. It's a few minutes walk to the metro and just an all around best bet for the romantic getaway we wanted. You need not have doubts […] about booking this hotel. Hotel Nelligan did everything right! Lisateave

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Very good personal service. Very friendly and obliging staff.

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Excellent front desk staff. Very friendly and helpful. The same excellent servi e in the restaurant. Room service, however, was very dissappointing. Delivery time of 20minutes turned into an hour and the order was wrong. Correcting the order took another 45 minutes and it was still wrong. When I notified the front desk about the problem, a verbal apology […] but no adjustment of the room service charge. Lisateave

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We had a wonderful stay at Hotel Nelligan. There were 8 of us in total, 4 couples. The hotel was clean, efficient and had all the amenities we required. Great restaurants were only blocks away and the ambiance of old Montreal is spell binding! A great trip all round.

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went to spend a getaway weekend and it was everything hoped for

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The staff were the best part--everyone was always very nice and ready to help, especially when it came to our lack of French language skills.

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Great hotel. Two drawbacks. Noisy club scene at night outside and hard bed.

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A very friendly staff that had a lot of little perks that were completely unexpected. Thru came to our room to say hello, dropped off cookies and a welcome card. We came back that night to water bottles, chocolates and a card indicating the weather for the next day. Restaurant and activity recommendations were great. Hotel is by some amazing restaurants, […] galleries and eclectic shops. Near a metro that takes you anywhere, really anywhere. Thank you hotel Nelligan for an amazing weekend. The hotel restaurant Verses was by far the best food I have eaten in all my years and I've been around long enough to have a fair comparison. Lisateave

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The hotel came with a recommendation from a friend. We loved everything about the hotel...quality service, amenities, location etc. We give it a 5 all around.

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awesome awesome awesome. worth the price for sure .

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Because of work, life, and more, we were in much need of a "date" weekend! Several people mentioned the Nelligan and when we saw it on Expedia we decided to give it a try! Oh my! I stay in hotels almost every week for work. The Nelligan far surpassed any expectations for comfort, customer service, and charm! What a fabulous experience! You can bet we'll […] both recommend it highly and stay there again! Lisateave

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Noisy street on weekend nights, which is the reason for 4 stars instead of 5.

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I chose Hotel Nelligan based on reviews and the reviews were right. This is a classic vintage hotel in Old Montreal located on the best street for shopping and restaurants. The rooms were clean and very nice, the shower is huge, we had a king bed which slept incredibly well. We ate breakfast and had drinks one night - great experience on both. The real […] treasure is the staff. Each and every one of them were helpful, always responsive with a smile and professional. From the front door to the candy and water delivered to your room - you will be pleased with your stay. Can't recommend this hotel more and would stay again. Thank you Hotel Nelligan! Lisateave

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From the moment we pulled in front of the hotel and the vallet took our bags and parked the car to the checkout we were treated like royalty. Everyone was friendly and helpful and the comfort level was out of this world. Wish I could rate it higher then 5's. we were within walking distance of everything we wanted to see and eat. We plan on comming back […] for our 1st anniversary. Lisateave

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The design and decoration of the hotel was fantastic. The King suite we stayed in was spacious, charming and super-comfortable. We really enjoyed the Jacuzzi tub and the brick walls. We had problems connecting to the hotel WiFi, but that is often the case at a technical conference.

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I recommend the stay at Hotel Nelligan. I always stay in this hotel when coming to Montreal. The staff are pleasant and the rooms are very clean and spacious.

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A charming hotel in an excellent area. We were delighted to stay at the Nelligan and would certainly recommend it to others. Everyone was very helpful and courteous at all times.

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Perfect location in Old Montreal between Basilica Notre Dame and Beausecours Market,one block up from the water.

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Hotel was great, staff wonderful and so helpful with where to shop, tours to take, restaurants to visit. And our room #406 WOW.

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Had a little overnight getaway in one of the Junior suites with jacuzzi and fireplace with my husband for my fortieth birthday. Was not disappointed in any way shape or form. Loved being able to open our windows up and sit on the sill overlooking Old Montreal. It would be hard to not like this hotel, it is surrounded with so much history. Would love […] to go back and spend more time. Lisateave

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Good hotel located in admirable area which works hard to please.

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