The Windermere Hotel - London

Everything was great. What was inspiring was the help they gave to a Yank whose wallet was stollen and only had euros and dollars

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Colin and Ann were very friendly and welcoming. Breakfast was delicious.

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Lovely hotel and was made to feel very welcome. Very personal service.

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My husband and I stayed one night here and wished we could have stayed longer. Not only was the location convenient but the staff were very friendly. They made us feel welcome, helpful and efficient. It is a little pricey but well worth it. The free breakfast was delicious and the room was extremely comfortable. We stayed in the Superior Double room […] and will always choose that one. We both have trouble sleeping but were able to sleep all night. So comfy and quiet. We loved the place and will stay there for all future London visits. Lisateave

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We stayed overnight to see Billy Elliott which was close by. We liked the Pimlico area and it was very quiet at night. The room was quite cramped and the beds were single and not the usual 3/4 beds, but apart from that, the hotel was beautifully clean and tastefully furnished. The breakfast was very substantial and well presented. We would definately […] stay here again, although we would look for a larger room and would recommend it to friends and family. Lisateave

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OK, comfortable and adequate. Room and bathroom fittings were good, although bed was a standard double (as advertised) rather than Queen (which would be nice in a 4 star hotel), and room size was a bit small, but generally ok and reasonable value. Would stay again but would also see what else was available.

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Excellent hotel to stay in. The staff were very helpful and welcoming and were able to answer any questions I had. Free internet to use downstairs beside the dining room, and also free wifi in all the rooms. Breakfast was very very good, I had both a cooked breakfast and a selection from the continental buffet that was available. Overall, a lovely hotel […] I will return to again. Lisateave

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We arrived exhausted after several hours on a train at the tail end of a 4 week European holiday. We were greeted by a really nice girl at the front desk, Daphne, who we learned later on, had just recently joined this wonderful gem of a hotel near the Victoria train station. Everything was perfect! The Windermere is kind of what you'd think the ideal […] English hotel should be like. The breakfast is enormous! If it's available, ask for room 14! Big and cozy! The Windermere will definitly be our home in London next time we visit. Lisateave

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Booked on hotels.com for $160, my double was bumped up to a queen. ground floor front, but not noisy. a little warm (in January) for my taste, so probably just right for most people. nice breakfast. very clean room and helpful, polite staff. highly recommended.

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Great and very attentive staff. Pleasant stay and people. Lovely breakfast bar and café area. Clean linens and nicely appointed room. Great location, convenient to all forms of transportation, major sites, and theaters. Highly recommend it.

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Very happy with the hotel. Staff were so friendly and helpful. Breakfast that was included was amazing!!!! Quick walk to Victoria station that got you around everywhere

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Wished I could have stayed longer. This hotel is ideally located and very well appointed. Polished professional staff.

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wonderful , clean, lovely fresh breakfast, friendly helpful staff,comfy beds,no sirens going off all night!!! have stayed in big hotels in london on many previous visits but the windermere beats them all.a previous review mentioned it was too warm in their room, yes ours was too, so we simply turned the radiator off.all in all the windermere is a credit […] to the owners and we will stay there again. Lisateave

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Great location, easy access to Victoria Station. Also quiet location. Good collection of small restaurants nearby. The staff were fantastic, very friendly and helpful, answering every dilemma we had. When back in London we plan to stay there again.

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The Windermere Hotel was attractive, comfortable and extremely clean. The staff could not have been nicer or more accomodating.

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Everyone at this hotel were helpful, and friendly.

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Had a great experience staying at Windermere Hotel. Room was nicely furnished and clean. Hotel staff were friendly and helpful. Location is very near Victoria Coach Station, which is a plus for someone traveling by coach to and fro Heathrow Airport, and walkable from Victoria Underground.

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The location of this hotel is perfect for shopping, partying, and going back and forth to the airport. I stayed on night, checked out, went to London for a couple of days. I had to return to Dublin for my return flight to USA but I had not booked a hotel for my last night in Dublin... my choice was clear and I was not gonna risk having a different experience […] with another hotel. Highly recommended! Lisateave

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We made the mistake of getting a standard double room. It was tiny with the smallest bathroom I've ever seen. I'm sure the more superior rooms are dramatically better as the general ambience of the hotel was very good. Tip - call these v small double rooms "budget doubles" or even "singles".

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The staff were excellent. They had time to spare and were willing to share their area experiences with you when you asked.

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Lovely hotel well placed in London. Close enough to Victoria station to be able to easily get around. Plenty of places to eat and drink nearby as well. Staff were fantastic and couldn't do enough for me. A pleasure to stay here and I will stay again.

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Friendly staff, excellent breakfast. Recommending this hotel to those who would rather stay at a nice hotel on the doorstep of central london rather than a soulless hotel chain.

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The staff of the Windermere certainly make you feel very welcomed and provide a nice homely atmosphere in the heart of London. The location is convenient for both business and sight seeing trips.

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Good value hotel. Friendly staff and rooms were clean and quiet.

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Nice location, very clean, great breakfast. Would stay here again.

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Very nice stay, came here for work had great wifi and found that I could pretty much get anywhere via Victoria station which was nearby by. Highly reccomend to anyone who needs a central place to stay for business.

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On a one-night stay in London, we chose to stay at the Windermere Hotel. From the start, our experience was great. When we arrived (they allowed a late arrival) we were assisted by the front desk attendant. He provided us with a small map of the area and sites close to the hotel and also a larger map of the greater area of London, both of which proved […] to be very helpful. Our room was very clean and comfortable. Breakfast the next morning was one of the best that we had while in Europe. The staff was very helpful in providing us with what we wanted/needed. Also, because check out was at 11am and we were not leaving London until later on that night, they offered to store our luggage at no additional cost for as long as we needed so that we could go enjoy the sites of London. We would definitely stay here again and recommend this hotel to any and everyone. Lisateave

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We stayed here on the last day of our trip. We were tired of travelling and lugging suitcases and had an unpleasant hotel on the prior leg of our trip. When we got to the Windermere, it was like finding an oasis in the desert. We were very pleased with every aspect of our stay, although we only stayed one night.

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The hotel was average, with the only great quality being the location in Victoria. It was definitely overpriced. No real complaints however, just an average hotel at a steep price.

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Helpful staff, rooms not quite like the pictures but nice and clean. Tight bathroom but good and workable, not completely clean. Great breakfast as well as warm ala carte choices

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Hotel is very clean and decor good. It is in an ideal location for sightseeing. For a short stay it is OK but bed is too small for much longer than that. We were in a basement room and it was too hot (even though temperature outside was low - 3 C). Would I stay there again? Not sure and certainly not for a lengthy stay.

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The Windermere was convenient to many of a London-tourist's must-see sights - Buckingham Palace, the London Eye, Parliment and Westminster Abbey are all within walking distance, as are Trafalgar Square and the National Gallery - and to Victoria Rail, Coach, and Underground Stations. The staff was pleasant and professional. Breakfast was very good and […] evening meals in cafe downstairs were good, as well. The facility is clean and comfortable. Lisateave

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Great location. A 5 minute walk to Victoria Station, on a quiet street. Friendly attentive and knowledgable staff. Very clean room and wonderful breakfasts. We will return and recommend highly.

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very quiet very nice team very good english breakfast included

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We will happily return to the Windermere hotel when next in London.

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Our room was quite small, which is to be expected in any big city. Our "double" bed felt more like a 3/4; we had to exercise great care when turning over so as not to fall! On the other hand, the staff were extremely helpful and went out of their way to make sure that we understood all of our options, from the Underground to the best way to get to Heathrow. […] The location was terrific. Despite being so close to busy Victoria Station, it was very quiet on our street. Many excellent restaurants within a short walk. Lisateave

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the windermere hotel is a small and extremely clean hotel. the staff are helpful and pleasant. the food was very good and nothing was too much trouble. the location is ok but is not convenient for everything. the main down side was the size of room 23 - it is small and consequently the double bed is small and therefore not very comfortable. that having […] been said, we had a lovely time and were well looked after by the hotel team. Lisateave

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I've never met such an accommodating staff at a hotel. I was traveling with my elderly mother and they were very helpful with her needs. I was very comfortable as well. The staff was available to recommend restaurants, offer directions, and were overall extremely professional. I especially liked the availability of a restaurant on site and the late […] hours for dining. I will recommend to anyone looking for a good, centrally located hotel. Lisateave

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The Windermere is a very nice, small hotel with a friendly, helpful staff on duty 24/7. Our room and ensuite were both bigger than we expected them to be, and decorated beautifully. It's only a five-minute brisk walk to Victoria Station, which lets you connect with all the major city-center sights by tube. The staff recommended some nice places to eat […] in the area. Hot breakfast menu is a little limited (no pancakes or waffles), but the food is good and service is fine. Recommend as a good choice for a family vacation or a romantic getaway. Lisateave

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No complaints except we were first told the wrong password for the wifi. It would be nice if a small fridge was in the room. Excellent breakfast and nice family hosts. There is a small newsstand store one block away where you can buy a few snacks, etc. Also a pub nearby. Other restaurants near Victoria station, a five-minute walk away.

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We will just keep returning!!

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Positives were the friendliness and willingness to assist by the staff. Breakfasts were included and were excellent. The room was extremely small, but compact. Very little room to move around and to unpack. There was no air or air circulation. It was stifling. We could hear the party above us walking or banging on the floor. These contributed to a very […] uncomfortable stay for 5 nights. It was suitable for 1 or 2 nights. Lisateave

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A good value in a handy location. Service was good.

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Great bed & breakfast. Close to all the activities in central London

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Great hotel, good location. Nice breakfast. This is a family owned hotel and it felt very comfortable. We were offered all kinds of help in finding locations in London and they offered free luggage storage.

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Hotel easy to find from Victoria coach station, our room was on the ground floor with a king size bed. The room was clean,spacious and the bed was very comfortable. 20 minute walk to Buckingham Palace and 25 minute walk to the London Eye. Very close to Victoria Train Station. The staff very friendly and very helpful. Overall it was a really nice experience, […] would definately stay there again Lisateave

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