Na Balam Yoga Oriented Hotel - Isla Mujeres

Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service […] in order to make it a more magical experience, but all in all, it was acceptable service. Lisateave

We loved staying at Na Balam. It was exactly what we were looking for... The beach is beautiful and very relaxing. From our estimation, this was the best hotel on the North Beach. We prefer smaller, more boutique-style hotels, so this fit the bill. The other hotels along the beach are much larger and much more crowded/loud. And they didn't look as "nice." […] Their new restaurant "Fenix" is just beautiful!! The proximity to town is great--just a short walk. The rooms were what we expected--nothing special. We stayed in a beach-view room and we were very glad we did that. It is definitely worth the upgraded price. Since we didn't expect a luxurious room, we weren't disappointed. The rooms are very basic. The service at breakfast was very slow...very slow...but since breakfast is on the beach, with a beautiful view and we were on vacation, we didn't particularly mind. Also, this is an island in Mexico...so we didn't expect to have the speedy service one is accustomed to in the U.S. And this suited us just fine. The scuba/snorkeling company that is set up at Na Balam is great! Don't book with anyone else, even if you can find slightly cheaper rates in town. The guides are great and it's very convenient to be able to walk out of our hotel room and get on the boat and go. So, overall, we absolutely loved, loved Na Balam. If we stay on Playa Norte again, we will definitely book with Na Balam. Lisateave

Totally enjoyed our stay. Rooms are clean and basic (ok). The location is fabulous right on the beach. The beach was fabulous. the restaurant made a nice cappuccino. We loved our stay and would stay here again.

We got married 4 years ago at the Na Balam and although they have made changes to the main areas - we still absolutely love this hotel. If you are not one for relaxing and enjoying romantic time with your mate, then you might want to look elsewhere. They have added onto the dining area and have a new bar called Fenix - which is ran by two lovely people […] (Eric and Jackie). They do have a new manager, Francesco and he did a great job in checking with us to make sure our stay was everything we expected. Rooms are still same, however, very clean and well maintained. I saw some people say things were outdated - people - it is Mexico!!! If you want granite and fluffy pillows then stay at a hotel in Cancun. Having said that, we LOVE Isla and wouldn't imagine staying anywhere else!!!!!! Great job Na Balam!!! Lisateave

We had a lovely stay - our third year in a row. The setting is gorgeous with lots of lush green palm trees and plants looking out to the beach and the turquoise water. The prices are very reasonable considering the setting and room size. The food at the restaurant was excellent. A bit pricier that some restaurants in town but the menu is a bit more […] creative and the food is fresh, healthy and well presented. Easy access to town - less than a ten minute walk to everything - tons of restaurants and shops - the best thing is that downtown is close enough but far enough away that there is no noise. I would highly recommend Na Balam. Lisateave

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This hotel has a wonderful beach, is quiet and relaxing whether you stay on the pool or beach side. Not much shade on the beach side and either you are in a chair or laying on wooden platform with foam mattress. The hammock stretched across the patio outside the door to each unit makes entry and exit awkward. If you prefer a soft bed do not stay here, […] the mattresses are on concrete platforms. They are so hard, glad we were only there for a couple of nights. Our reservation was for a king bed but the hotel had us down for two doubles, they blamed the mix up on Hotels.com. Even showing our printed receipt wasn't helpful because they don't have very many king bed rooms. Also golf cart rental is a plus for getting around the island. There are several companies to choose from even one a half a block from the ferry. Lisateave

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My girlfriend is used to larger resort properties so when we arrived at the more intimate Na Balam, she was luke warm on the place. 24 hours later she was loving it. We spent three days there with one night poolside and the other two beachfront. We preferred the beachfront (2nd floor) but that is a personal preference. The pool is small but nice, though […] the ocean will likely be your spot for time in the water. Gorgeous beach on two sides of the property. One faces the ocean, and the other just around the bend faces a large calm/clear sand bottom lagoon that is maximum chest deep, but primarily waist deep. Great for kids, weaker/non- swimmers, relaxing, etc... The beach area never seemed overly busy and the lounge chairs/elevated beach mattresses were perfect. For food/beverage they have what you need, but it wasn't busy in the restaurant/bar at all. It seems most people walk a few minutes down the beach to some popular beach bars (busier beach too), or walk the road 5 minutes into town where there are unlimited options. Overall I'd call the hotel a more peaceful refuge with more "action" nearby. Taxi's are always at hand if you need to venture farther, and do grab a golf cart for a day to tour the island. One day will be enough for that unless you always want a cart for whatever reason. Would I change anything about the hotel? Even though the rooms are basic with no TV or phone, that was fine with me. It adds to the relaxation. My only gripe would be the hard beds. These aren't the typical american mattress/box spring set-up, and it seems like more of a very thick padded mat without springs. Again, a personal preference thing. The linens and pillows were fine though. Both rooms we stayed in were the same for that so I assume they are all similar. That's my only issue though. The staff was very nice no matter who we talked with so thumbs-up there. Since there are different room types in different areas, be sure to make final coordination with the hotel on which room Lisateave

We loved this hotel. Definintely recommend the hot tub suites. I think we had the master suite (#19) and it was awesome. The restruant is a little expensive but the fridge in the room makes it easy to pickup basics from the grocery store 8 blocks away. Nice quiet resort and beach on the far side of north beach.

We visited with our two boys (8 and 10) and loved it. We like the low-key but elegant atmosphere, great food, lovely pool, and excellent beach. The yoga classes are all excellent, I did 5 of them. I highly recommend Na Balam.

The location couldn't be better for a quiet, romantic beach vacation. Yet all the dining, shopping and nightlife that Isla Mujeres has to offer is just a short stroll away. The hotel is at the east end of Playa Norte, arguably the best beach on the island. Most beaches on Isla Mujeres are public. The beach in front of Hotel Na Balam is far enough east […] that it's somewhat sheltered from the larger beaches to the west and south. The staff were all incredibly courteous and attentive. Treat them well and they'll more than return the favor. The beach staff were always happy to help move our umbrella throughout the day or round up another chair if we needed one. We hit the beach by 10 each day and never had a problem wrangling up a palapa and a chaise or two. The food in the beach restaurant is also pretty stellar. Some of the best we had on the island, if a touch more westernized in presentation and style. Yes, you can save a couple dollars by walking to the center and grabbing a bite, but there's something to be said for having great food right on the spot for a quick lunch. The Tacos Mariscos are ridiculously good. Still taste them today. We read a number of reviews that described the hotel as a little run down or maybe past it's prime. These reports are greatly exaggerated. We found our room to be in perfectly acceptable condition. Yes, the tiles in the bathroom are a touch dated. Yes, they could probably stand a remodel in the near future. However, we also didn't plan on spending a lot of time in the room. And other parts of the hotel facilities have been recently redone. Anyone who's willing to dial down their expectations will find an incredibly relaxed, reasonably authentic Mexican island destination that hasn't yet been destroyed by the commercial tourism machines that have so touched Cancun, Cozumel and Playa Del Carmen. Another note, we saw a number of families with young kids—newborns through young teens. Hotel Na Balam is ideal for young families. The sur Lisateave

I enjoyed my stay here very much - if you are looking for a pampered, high-rise,glitzy hotel, this is not the place for you! However, if you are looking for rustic chic, and a great beach, you will love the Na Balam. My poolside room had a high thatched roof, and "Mayan" art on the walls, plus a great balcony - felt like I was in a treehouse! Restaurant […] is upscale, beach is gorgeous! Easy walk to town. Because of the beautiful gardens, there are mosquitoes,be warned. Also, being Mexico, hot water was occasionally scarce - part of the rustic charm (?!).I really enjoyed the Na Balam, and would definitely return. Lisateave

Na Balam was a wonderful experience! We arrived at night and woke in the morning to the most beautiful beach just feet away from our room. It was heaven. No, there are no TVs, radios, or phones, but that is just what we wanted. We loved that about the hotel! Na Balam is peaceful and quiet. The owner is wonderful and the sales manager and her husband […] a delight. The restaurant is newly done and the food was superb. I highly recommend it for a romantic get-away or a peaceful weekend. It is not for those who want to party and be rowdy, but for those who want serenity and calm. We will certainly return someday. Our only complaint was the loud bar on the opposite side of the bridge, but the owner gave us ear plugs and moved us to another room the next night. He was very frustrated with them, too. There is great free wireless in two locations, and one is on the beach. There is a TV room-- the best "room" one could ever ask for and a big TV, but I didn't see anyone watching it. I think people go to Na Balam because they don't want to watch TV, which was fine with us! Lisateave

Rooms are adequate and clean. Front desk staff very accommodating and helpful. Best beach on the island. Restaurant and bar a bit pricey compared to others on the island. Disappointed the yoga classes were not included with your stay.

we are 28 years old couple in our honeymoon, the hotel is in the best place of the island (north) . the room was a suite with a outdore poll that was greate !!! with liked our stay thare very much!!

If you expect a super luxurious hotel and want to be among other super-important people constantly on their phones or blackberries -- move on! The Na Balaam seems to attract a traveler group of people who have just a few basic thing on their mind: relax, read, eat and enjoy daily sunsets. The rooms are clean and have a good basic equipment with a seperate […] sitting area and the room easily fits four, but they have no TV or phone, for example. But then again, with a sunset like at the Na Balam, so who needs TV (you have that at home, right!?). The staff is super friendly, Mexican style, so don't expect any ADD-personal-assistant-style support from the front desk. The beach is clean, nice and the sunbeds are great, as they fit two (and even then you have space for two little ones). Food is great, the restaurant offers fresh-baked bread and homemade granola in the morning, lunch and dinner (only on weekend during the low-season), but it's all topped by the fact that you sit with your toes in the sandy beach while you enjoy the aforementioned. Lisateave

Accueil mauvais, staf arrogant, peu qualifié et peu fiable.Chambres vieillissantes et bruyante.

Fantastisk strand fås ikke bedre. Dejlig afslappet atmosvære. God restaurant. Poolen mest til for syns skyld

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Hotellet hadde en flott plassering rett på stranden i rolige omgivelser

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Ci siamo trovati male. Nei letti c'erano peli. La doccia cadevo sul muro invece che in testa. La reception alle 07,00 non c'era. Non lo consiglio.

un excelente hotla para relajarse y pasar un rato agradable: lo mejor: la salida del hotel a la playa la playa en q esta hubicado el hotel habitaciones amplias personal amable y respetuoso lo malo: hace falta un televisor o un radio pequeño ya q en isla mujeres por la noche entre semana no hay mucho que hacer asi q seria a mi parecer agradable un televisor. a […] mejorar: yo incluiria en el hotel un plan d todo incluido en general un excelente hotel, buen trato, buen ambiente, excelente limpieza, habitaciones muy comodas Lisateave

Vi var meget tilfreds med hotellet. Det har en rigtig dejlig strand. Gode faciliteter som bl.a. dejlig swimmingpool. God morgenmadsrestaurent der ligger med fantastisk ugeneret udsigt til havet. Her er rent og pænt og der er ikke langt til øens centrum. Vi var bestemt tilfreds med vores ophold her. Ps. en swømmetur med delfiner på øens delfincenter, […] kan varmt anbefales. Lej også en golfvogn og ta' en tur rundt på øen i den. Lisateave

Superbe plage, super restaurant, super endroit. Rapport qualité prix excellent.

O hotel Na Balan é muito bom. Fica a beira da praia com um visual lindo do mar do Caribe! É muito confortável, bem localizado na ponta norte da ilha, os quartos são muito bons (cama, limpeza). Recomendamos com certeza esse hotel!

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We enjoyed our vacation at Na Balam! The location was perfect, right on the beach at Playa Norte. The sunsets was breathtaking! Service was good, the restaurant at the hotel had a great loaction and good food. Maybe it could be open longer than 22-2300, or have possibility to bay water and drinks longer (if we shall be picky) However there was little […] people there at night. And that was lovely - that it was so silent. It would helped if the room would have had a little fridge, then we could have had something for the nights after the kids was in bed. We was there with two small kids and it was very suitable for kids. Nice beach where the kids safely could play in the sand and water. The service was good and friendly both in the reception and at the restaurant. I dident have time (with two small kids) to enjoy the massage and the spa, but maybe another time. For me the beds was a little to hard. Thanks for a wonderful vacation. One thing that was a little irritating was when we where checking out - they asked about a little wooden thing that missed from the bathroom - for the toiletpaper holder. We hadent seen it, and asked if they wanted money for it., and I was stanading there with open wallet with the taxi waiting. She could not answear, and I said I need a answear now!....for we shall reach the ferry for reaching our bus... She could not answear - started to talk on the poune to find out. I said Miss - we have to go NOW - do you want us to pay for it, we can do that, but you have to say that now. She did not manage to answear (she did say it is not her, but they asked about the wooden thing) . I said sorry we have to go now. So we just left. We had left plenty of tips to the cleaners and to the reception, and it would cost them 5 pesos to fix it. So the last 5 minutes took it a little bit down. Gave a bad last impression, However it take not down the whole experience. It was a lovely place to live and spend our vacation. She was probably new and in need of so Lisateave

A little worn but clean. Nice beach - very shallow. No refridgerator.

Tycker att det här hotellet fått oförtjänt bra recensioner med tanke på att det ändå är ett rätt dyrt hotell. * Tänk på vid bokningen att rum mot/vid poolen innebär boende på andra sidan en väg, alltså inte vid havet som de rum som har utsikt mot havet ligger. * Lite dålig service i receptionen men det kan ju iofs bero på dålig personal under de dagar […] vi var där. * Städningen sker inte förrän efter klockan fem på dagarna, precis när man ska duscha och göra sig iordning efter en dag på stranden. * Ofta kom det inte ens vatten ur varmvattenkranen och när det väl kom var det inte alltid varmt. Duschade någon annan i samma "hus" så kom det inget vatten alls till oss på övervåningen. * Mycket att det som räknas upp ska finnas "på plats" i listan när man bokar finns inte. Det fanns överhuvudtaget inte nått att låna eller hyra på hotellet. Och mycket var inte i närheten heller om man inte räknar hela ön som närheten. * Tänk på att kylskåp saknas! Det är värdefullt att ha... * Utcheckningen tog en oändlighet så det slutade med att vi gick innan de godkänt rummet för vi hade verkligen inte tid att vänta. (väntade drygt tio minuter innan vi gick och då hade de inte ens börjat titta på rummet.) Mycket är det manjana känsla på, inte bara utcheckningen. * Inget trådlöst internet som sträckte sig till rummen. I receptionen, tvrummet och restaurangen fanns det dock. * Mycket bra också med hotellet men jag ville poängtera lite av de brister vi upplevde då alla andra verkar så positiva till hotellet. Det är till exempel väldigt sköna madrasser och solstolar som finns på stranden och vid poolen. Lisateave

Séjour idéal directement sur la plage nord qui est exceptionnelle. A noter la très grande qualité du restaurant qui sert une cuisine étonnante.

Cet hotel est pour moi le meilleur rapport qualité prix d'isla mujeres!!!! rien a dire GENIAL

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This hotel is not for honeymoon but for just for simple stay to enjoy Isla Mujeres. If you expect comfortable stay, you would rather go for other higher class hotels. No TV, no fridge, WiFi at reception area only. Rooms are not on the beach, you may partially see beach though.

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We had a great time here. The hotel is quiet and has a really nice location at the reputedly best beach on the island. Our room was very stylish and perfectly suited our needs, even though it is more European cool than Mexican. The pillows were not very good, though. Helpful staff and good restaurant with great on-beach service.

El trato y las comodidades del hotel fueron excelentes, pero mi habitacion con supuestamente vistas a la playa, estaba totalmente eclipsada con las palmeras del hotel, es por ello que recomiendo la renta de las habitaciones con vistas a la piscina, que resultan mas economicas

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Das Hotel ist für einen reinen Badeaufenthalt gedacht. Für Reisende, die im Urlaub auch etwas arbeiten müssen keine Empfehlung. Es fehlt an einem Schreibtisch und einem funktionierenden Internetzugang von diesem aus. Auch ist der Safe sehr klein, sodass der laptop jedesmal beim Verlassen des Zimmers mitgenommen werden muss.

Hotel has the best piece of beach on the Islands North beach. Rooms are clean, nice and big, beds ok, bathrooms are ok. The restaurant was as good as any of the other places on Isla Mujeres. Yoga classes (suitable for beginners) were included in the price which was a nice extra touch. We stayed in three different hotels in the area, and liked this one […] best. A pearl in it's price class. Lisateave