Norfolk Country Inn - Norfolk

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While advertised as a non-smoking room, it was very obvious that a smoker was in the room at some time...very unpleasant to non-smokers. Rooms need to be updated to the modern age.

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I woke up at 2:30am by some guy trying to kick down the next door so he could get to some girl inside . There is no number on phones to call the office so just as I was ready to call 911 the mgr or securiy man came & told them to leave and the police were on their way. Shortly the police came and talked to the girl (s) next door for a long time. Needless […] to say I had a hard time getting back to sleep. Lisateave

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decent nicely updated room,bed was great,entry door & windows need updating could see sunlight through closed room door if there had been snowstorm we would have had drift inside room 143

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We were just passing through. I like pillow-top beds, it wasn't. This is your old motel type, outside door room. It was OK but the best was the attached eating establishment and bar, great after a day on the road.

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We moved from another hotel that was cleaning the pool and chemical smell throughout the hotel for days. We upgraded to an "executive" room and our outside door would not close tightly. The breakfast in the morning was cold. On the plus side, the room was comfortable as were the beds and the television was nice.

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We asked for a nonsmoking room and the room smelled like smoke. It was disgusting.

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Thru expedia I reserved a king bed 3 days prior to arrival arrival, the hotel only had two double beds available and neither of the rooms had been cleaned. The person at the counter was not trained to handle the situation and the only resolution I was given was an upgraded room but it was going to cost more and I had already paid for the room on expedia. […] Luckily with a call to expedia, I was given the upgraded room that included a king bed at the same price. If I had not booked thru expedia I would have had to fond another hotel on short notice out spent more money at the same hotel to resolve an issue the hotel created... Lisateave

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Room was in poor condition and not very clean no blow dryer or iron. I won't stay here again.

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We are seniors and the room assigned to us was not easily accessible and as a result of a plugged toilet we were moved to a more accessible room. The Restaurant on premises was a nice touch and appreciated. Would return being more cautious with the location of the room given us. Good value.

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The hotel building has been around for many years but it has been well cared for. The staff will go above and beyond to make sure your needs are met. The internet connection was not the best, in fact it could have been a lot better, but we were there to visit family so didn't need it all that much. Over all, we were happy with our stay and will be back […] again in the near future. Lisateave

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I would only stay at the executive rooms but I was very impressed how clean and nice they were. I would stay there again in a heartbeat.

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The outside seemed a bit dated but once you got into the lobby it really looked nice. Our room was comfortable with a nice flat screen TV. We got an off season rate which really made this place a sweet deal. Breakfast was good. Nice selection of things. We stayed at another hotel that had less breakfast to offer and it was more expensive to stay. We […] will definately look into staying here again when we come back to town. Lisateave

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It was a good place to stay for a quick weekend trip.

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Rooms were musty smelling and beds were hard. Heater didn't work the best either. I wouldn't recommend to anyone.

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Maybe worth 25- 30.00 a night at best. My room was awful...not anything like pic / description. Was 70's decor, curtains were rotting!! Tube TV turn down the bed to find hairs on blankets! Other members of my party had nice rooms. Ugh!!! Have pics to prove it!!

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Very old facility, and shows every year of it. Smells, heating/cooling systems noisy, ancient decor, tv from the 70 or 80s (no flat screen or clear picture here). Bathroom had no fan, and the door hardware was so decrepit that if you closed the door completely, one couldn't get out without help from someone one the other side of the door. "Complimentary […] hot breakfast" consisted of old biscuits and weak gravy. Nothing fresh or healthy in sight. Yes there was some about to expire yogurt and some bruised apples, not exactly appetizing.... There was also a "band" playing on the premises one night we were there, which we assumed was the reason for the four men standing outside our door drinking in the parking lot into the wee hours. Lisateave

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My wife and daughter stayed here where we have stayed before, including my honeymoon night 28 years ago. The hotel itself has been upgraded and is nice. My wife had an argument with the front desk about her reservation and my daughter had to intervene when the front desk was being rude to a little girl guest about printing something on the computer. […] The food on the breakfast buffet was okay except not very warm. My wife stated she wishes not to stay there in the future. Lisateave

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i had get get a room in a pinch and this hotel did nicely the staff was very friendly but the room did seem dated i had a smoking room it was the only option left and it smelt really clean i would not have guessed it was a smoking room. all in all its was a good room it could have been nicer but at least it felt like a safe facility

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Hotel was clean ,location was pretty good. The only problem we had was there was alot of noise, people outside talking loud, some of the people were alittle shady, kinda scared to go outside alone.

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Although the room itself was nice, the service was not. We could not check in until 4, and although we realize check in is 4, Never have we been told we couldn't check in until then. What were we to do for 2 hours?Also when we returned from our gathering that night at ten pm, the lounge was Closed!! That was one of the reason we stayed there, was to […] enjoy a couple cocktails with friends and not have to worry about the drive. Al in all we were very disappointed. Lisateave

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The new, refurbished rooms are a nice, comfortable addiition to an aging Country Inn. The old, smoking rooms are not acceptable for a stay here. The front desk help was slow and inexperienced until the supervisor came in at 3pm. Service improved at that point. The courtyard pool area is spacious, but aging and needs an upgrade. Overall a descent stay.... […] I have had better, but I have had much, much worse. Would I stay again??? Probably! Lisateave

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In Town for a four day Auction. Motel was clean enough, had adequate parking and was conveniently located.

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We liked the inner courtyard.We enjoyed it.

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The hotel only shows online its executive rooms. The actual rooms have doors to the outside and the whole place is extremely run down and need of a ton of repairs. Pets are allowed in all the "regular" rooms so if you have any allergies like I do this may be a huge problem. The rooms look like something out of a bad 1970's movie and are in need of many […] updates. We didn't even stay one night. I took one look at the room and walked back out. It over looked an all night gas station and was nothing like the internet photos showed. Lisateave

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Very comfortable beds. The rooms were very nice and the staff was excellent!!

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Staff was welcoming and helpful. Room is looking older, but was clean. We were in this hotel twice within two weeks. The first room had a large flat screen TV with full access to Cable. The second room (rented two weeks later) had a small, old fashioned TV without full access to cable. The restaurant attached to this hotel is very good, with great help […] and even some good music on the weekend. Lisateave

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I bought the upgraded room, Excellent choice. Rooms have been redone and moderized. Overall excellent room for the value.

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Place was badly in need of updating. Beds uncomfortable. Noisy. Over-priced for an old motel in Nebraska.

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The pool is nice (outdoor) but the hours are limited from 9-9. The room we had was lousy. Every noise outside our room came right in, including the teens playing baseball at 1am in the central courtyard. The hotel did nothing until I called. In addition to being quite small, the room was tired and old with decor, furniture (several pieces broken) and […] bathroom from at least 30 years ago. We had blood spots on our sheets (staff was quick to show with replacements) and the only power outlet we saw had a power strip on it feeding 5 devices. The breakfast area was an afterthought to try and compete and they just don't have enough room to do it right (again, the hours were very limited and ended at 9am) Lisateave

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The pool area is the main attraction to this hotel. The breakfast was above average. The mattress was very soft and was the one thing that I found disappointing. Having a recliner in the king size bed room was a nice touch. It was a good value for the money.

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Front Desk was able to help us with all our needs (Iron, ironing board, extra pillows and hair dryer)...everything we forgot to bring!! Thanks!

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While the room seemed clean, that is the only positive thing. All the furnishings and fixtures were worn and some were broken. It appears that rooms are being updated -- the TV was new and lobby was very nice. But if you get a room that has not been fully updated it is depressing at best - nothing like the pictures on the Expedia web site.

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A great motel! The staff was very helpful and the rooms, while rather old, were clean and well maintained. The swimming pool was clean and the poolside bar made it easy to enjoy the warm afternoons. A free breakfast was served from 6 until 9 with the standard fare. All was well prepared and presented. Large tables and comfortable chairs made for a great […] way to start the day. The on- site restaurant was outstanding as well as convenient. A wide variety of menu items and reasonable pricing made this a favorite for our dinners. You can’t go wrong staying here! Lisateave

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The room was fine for our purposes, but it was a little small. We also upgraded to what was referred to as 2 queen beds. They were clearly not queens, though they were comfortable. There were almonds on the floor our first night, and a soaked bath mat we left in the tub to be cleaned, was returned to the bathroom, still wet. The complimentary breakfast […] was good, but should have been available longer than 6-9 AM. We arrived about 8:50, as did another group of guests, and the staff were openly complaining in front of all of us about not getting things done by 9. Very unprofessional! None of the information I received said we had to be FINISHED eating and cleaning up our plates by 9 AM. The pool was nice, especially for a hot day's swim. All in all, it was fine, it just would not be my first choice to stay in Norfolk. Lisateave

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The room is not clean at all, the toilet was filty you could see day light around the door when it is closed. Also the pillows are about a inch thick and not very comfortable at all. The price we paid in my opinon is about twice as much as we should have paid.

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Had some difficulty checking in. Front desk said we reserved 2 rooms. We had our print out sheet with us. They said on-line bookings often come in double. I don't know about that nor understand. We had reserved a King non-smoking and were given a King smoking. Called front desk and they said to come up and they'd give us a non-smoking. At first they […] wanted to give us a non-smoking double. We stated that we had booked a Non-Smoking King and that's what we wanted. We were then given the Non-Smoking King. Didn't think that hassle should have occurred. Our reservation print out specifically stated the King Non-Smoking room and that's what we had paid for. After that, all went well. We were staying there with others who were in town to attend a 50 year high school reunion and we enjoyed being together. Lisateave

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It suited our purpose. No complaints.

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I renjoyed my stay and would go back again.

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