Hotel Barcelona Universal - Barcelona

The hotel was clean and neat, the staff very helpful, and the bathroom was great. We also found the price fair and reasonable. The view out of the back of the hotel was not the best- apartment back porches and dirty laundry, so keep the curtains closed.

would have preferred a room with a window but it worked as not in the room much

The Universal is in a good, non-touristy location about a 15-minute walk from the Rambla and exudes "fancy." Our room, however, was the most uncomfortable we've experienced in many a year. The walls, draperies and upholstery were charcoal grey, and the only natural light came from a frosted glass window that opened onto an air shaft. As for artificial […] light, the bulbs were dim and dimmer. Lisateave

Hotel was fantastic, in a great location with Metro stop instantly outside the front door making anywhere in the city easy to reach in no time. staff were great& helpful. Sampled the breakfast 1 day, no a massive selection but not scarce neither. Overall this was a fantastic stay& would recommend it.

This is a fine modern hotel only a 5-minute cab ride from the port. Lots of restaurants and shopping nearby. A short walk to Las Ramblas. Friendly, helpful staff and a good value.

Food in room service not very hot, in fact the tea and coffee were cold. The snack was not what we imagined, however the rest of the hotel services were very good - Thank you to the most helpful staff

Very nice hotel, on busy road and very convienent for metro which gets you anywhere Las ramblas 5 min walk as is port plenty of bars and Rest. Would use again would choose back room. Staff very helpful.

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hotel staffs are good in behave. The position of the hotel is so good. Noise from nearby road is high, the windows are not soundproofed. Breakfast is very expensive. If you eat out, you get to eat as good breakfast with only a one third of the hotel rate. The hotel not appears to be a real four star.

Pleasantly surprised by amenities (internet, computers, restaurant, pool). Staff were very helpful and attentive. The breakfast was excellent both in variety, quality and cleanliness.

I recommend the Hotel Barcelona Universal to anyone going to Barcelona. It is near everything including a short walk to the Mediterranean Sea. The staff is knowledgeable, helpful and wonderful. Breakfast each morning was delicious and the staff very courteous. The only downfall was the traffic noise. If you're sensitive to noise, this isn't the hotel […] for you. It's on Avenue Parallel which is busy 24 hours a day. We stayed on the 5th floor (I think out of 10). Stay on 10, will be quieter. Lisateave

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This hotel was located about three blocks from la Rambla where there are many stores and restaurants. Overall the location is ok and the Metro is located about 50 feet from the hotel which is very convenient for easy travel on an excellent train system. The only drawback that I experienced is that the cleaning staff is extremely loud when cleaning and […] vacuuming the hallway and adjoining rooms it sounded like construction going on in the hallway, also a phone charger and camera charger were removed from my room by the cleaning staff and the front desk really didn't offer a solution, everything else was kept in the in room safe but chargers seemed safe to leave out of the safe. Overall the hotel is ok for the price and close to transportation and very clean. I would recommend the hotel just secure all of your items. Lisateave

Booked the hotel for a mid week stay and was very satisfied. Staff were really helpful and friendly. Breakfast had a great selection that was constantly topped up (recommend the mini muffins!). Location is great for the metro and the ramblas. Rooms were a generous size and clean and comnfortable. I would definitely recommend this hotel.

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The hotel is a very good one. Nicely decorated and the staff are very friendly and security is good. However; my wife and I are in our 60s and we were robbed twice in Barcelona clearly being targetted as tourists. Once near the hotel when my iPhone was grabbed by a runner, and the second away from the hotel when a scooter mounted the pavement and two […] guys on it grabbed my wife's bag, knocking her to the ground. We told the hotel that hotels in the city need to put pressure on the Mayor and the politicians to have a zero-tolerance policy, but after years of this they seem incapable of action. Tourists should boycott Barcelona until something is done. If you must go there do not bring cameras, bags (of any kind), wallets, credit cards or anything but your immediate cash needs with you. If possible dress like a local and look agressive. And if you are robbed, don't bother the police, the mayor or the hotels: they couldn't care less. Lisateave

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Hotel staff was friendly, knowledgeable, and very professional. Convenient location to the Gothic quarters, and the port.

This hotel is placed in very convenient spot, no doubt about. Literally few meters from metro station, getting to all interesting areas of Barcelona is easy. Hotel staff is helpful, maybe not smiling all the time, but helpful and professional. Unfortunately placement of this hotel is also it's curse. If you won't get room on highest floors you will […] not have a quiet stay. Night life in Barcelona is very extensive and I had a feeling that big part of it is focusing around Universal :) You can hear people, you can hear cars, you can hear everything. Maybe it is possible to get quitter rooms, we did not ask. But if you are a party person yourself and you're not planning going to bed early I don't see a reason why not to choose this hotel. Lisateave

Great service, location and hospitality. Only that rooms are to noisy

Hotel staff sooooo great nice and helpful. Hotel is just a 10 minute walk to La Rambla and a 2 minute walk to an awesome quiet paella restaurant going the other way. They upgraded our room and it was quiet clean and comfortable. One English tv station was comforting after being out all day walking around. I would stay there again for sure!!!

Good location near the subway system... easy assess to everything but away from the noise of la rumbla.

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They hotel was very nice and clean. The staff was very friendly, professional and informative. They had all the tourist locations, the hop on hop off bus tours etc. If you want to take the train its right outside the hotel to the left, just a minute or two walk. The metro stop is cross the street and to the right of the hotel. The cabs also stop by […] frequently to the hotle as well. Very good location close to La Ramblas but not too close. Well within walking distance. Family friendly as well. Had a crib already in the room for my 6 month old son. The room was very nice and spacious. The walls are kind of thin but living in Europe everywhere you go the walls are thin. Thats just the way the buildings are constructed out here. Definitely recommend anyone to go. The breakfast buffet was wonderful. We will definitely stay there again when ever we come back to visit. Lisateave

Location of the hotel is very good - a 5 minute walk to the bottom of Las Ramblas (seafront side) and 15 mins to Place de Catalunya. The metro stop outside the hotel is very handy for getting the metro to Barceloneta, the beach and the zoo. The hotel staff were very helpful. We didn't have any food in the hotel so I can't comment on that aspect of […] the hotel. The only bad thing I would say about the hotel is that there isn't any nice restaurants or cafes near the hotel - otherwise great hotel in a great location. Lisateave

Hotel is ok but should be rated 3 stars. Ventilation in bathroom did not work! Staff were extremely rude. Since this hotel does not provide a kettle in the room, we asked for a cup of hot water (we had our own tea bags). The answer was no, period. They wanted us to order a cup of water with room service. When we said we didn't want to pay room service […] for our own cup of tea and that we would go down to the cafe to get it, they said no no no. On checkout, they wanted to charge us for breakfast although we didn't take breakfast. They showed us a receipt with someone's signature and argued with us when we said we never had breakfast at the hotel. The were extremely rude about it too. If the hotel is cheap, then it's fine. If it's the same price as others, try another "4 star" hotel. Lisateave

We travel extensively and this was my second visit to Barcelona. Wonderful, elegant hotel in a fantastic location--5 minute walk to Las Ramblas, and literally steps to Metro. I had requested a room at the rear of hotel, away from the main street, and was given a lovely room with it's own private patio. Our room and bath were both reasonably spacious […] (especially by European standards), elegantly furnished, updated and very clean. We also had no issues with noise. We found the multi-lingual staff to be friendly and extremely helpful, accommodating our requests for local restaurants--there are several very good ones within a block or two--and information regarding the many points of interest. We were even offered the loan of an umbrella one evening when it rained. We were quite pleased with the breakfast buffet--it was very extensive with both hot and cold offerings, and the hours of operation were quite convenient for us. The buffet always kept us satisfied until our late afternoon "tapas and sangria" break! All in all, a fantastic stay, we would certainly return and we recommend it highly. Lisateave

The hotel is perfect for the price,the only thing that really disterbe is the noise from the street that came out and you can not sleep very calme ...so rooms not on the street said will feet every one. So in the total the stay was excellent but... Thanks

hotel was very nice, staff were very helpful and friendly. breakfast was excellent plenty of everything up to 11 o clock which is great when on holidays, everything was very fresh and a good variety. the surrounding area does not meet the great standards of the hotel.

Couldn't have been happier with this hotel, went with a girl friend who felt the same way. Close to La Rambla and the water, well lit area, felt very safe. Yes we had an inner courtyard view of nothing but the room was amazingly quiet. Very comfortable beds, large and modern room and bath. Not a huge hotel, so even nicer and the service was wonderful […] and very quick. A subway stop right outside the front door, super easy to get to the airport! Also great breakfast with wonderful street view. Cannot say enough good about this hotel and its staff. I also recommend the little tapa restaurant around the corner, La Cachita. Lisateave

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very comfortable, pleasant and friendly environment

Not a great hotel to look at from the outside, but clean, modern and comfortable inside. It has a great location next to the metro and close to the main attractions. It was only a short walk to the Ramblas and the promenade. The only thing that spoilt our stay was no tea and coffee making facilities in the room.

v ery nice rooms were very big for europe standards service was very hepful and is very close to la ramblas and most tourist site by metro which is around the corner

The location was good, and the staff most helpful - a most enjoyable stay.

excellent hotel for a few days in this lovely vibrant city. Good sized rooms with comfy beds and very clean and tastefully decorated. excellent staff in reception who were very helpful. Good breakfast, loads of choice. bar in lobby Ok but sometimes have to wait for a member of staff to come. overall excellent value for money with lovely rooms in a perfect […] location. Lisateave

very nice hotel, metro station across street, so gettting about very easy. Good bars, nice area. Very conveniant will use again. visit to nou Camp is a must

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great service and hospitable and polite staff. wud definiotely visit again....

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This hotel was within walking distance to Port Vell , Navel Museum, and La Rambla. The Metro line was right out of the front door. The front desk staff were very friendly and helped with directions to many of the sites. The bed was comfy and the room had a decent varity of TV channels in English! The only discomfort was that the hotel seemed to shake […] a bit when the metro train went through. Lisateave

We spent 3 nights at the Barcelona Universal and thoroughly enjoyed it .A very clean Hotel with very friendly and helpful staff .Breakfeast was good.Would Recommend this Hotel

Nice hotel in good location; just a metro stop away from the heart of Las Ramblas shopping and activities. The metro is literally out the front door! Our room, a triple was very nice, quite large, and with everything we needed. Plenty of closet space. Wireless internet service throughout. The front desk staff was wonderful, helpful, and professional. […] We did not try the restaurant so can't comment. Very nice hotel! Lisateave

Internal room with no windows an weak lighting.

We stayed 6 nights over New Year 2011/12. The hotel is modern, clean and conveniently located with a Metro station just outside the door, within walking distance of La Rambla. The metro station also serves the funicular to Montjuic Park. Plenty of small, neighbourhood restaurants and tapas bars around. Our room was comfortable, but was on the inside […] of the hotel, so rather than an outside window had a frosted glass window onto a light well, but this made for quiet nights as we weren't disturbed by the traffic on the street outside. The bed was especially comfortable, the bathroom was clean and well equipped and the heating/air conditioning system worked well. The roof terrace has great views over Barcelona, but, despite the info we got on booking, the pool is closed during winter months (our booking said it was open, but unheated). Our only niggle was that the cleaners didn't reach our floor until 3-4pm in the afternoon, just as we tended to be returning from a day's sightseeing for a few hours' rest before heading out for dinner. On 2 days we decided we needed a nap more than the room needed a clean so put the 'do not disturb' card on the door. Unfortunately, that just meant that the reception desk phoned the room to check whether we wanted it cleaned so we were disturbed anyway! One morning we had to report a slight leak from the bathroom ceiling, presumably from the room above and this was sorted out before we got back in the afternoon. There was a good range of food for breakfast, including a selection of fresh fruit, and we enjoyed eating in the restaurant a couple of evenings. There's free internet access in the rooms, but via a cable rather than WiFi. We were able to borrow an ethernet cable from reception. The hotel staff were helpful and attentive and the hotel provided a good base from which to explore the city. Lisateave

Generally, this is a very good hotel in a very useful location. The Metro lines are right outside the hotel, as well as the funicular to Montjuic. The design of the hotel is really nice, and the way the rooms are laid out is good. The breakfast buffet is very good. Reservations: The hotel has little soundproofing despite the fact that the details of […] it state that the rooms are sound-proofed. The rooms are wood-finished, and the sound reverberates. I could hear the family upstairs and the rooms next to me. Not a huge problem, but something to be aware of if you plan to stay there and need quiet. The wi-fi coverage and speed was very spotty and not reliable. The area is adjacent to the red-light district if that matters to you. Lisateave

Very friendly staff. clean and conveniently located. i already recommended it to a friend.

This is a very nice hotel at the edge of Rmala's. Very clean and nice. The internet connection was spotty.