Super 8 Westlake/Cleveland - Westlake

it was nice desk staff very good maid service ok but didnt stock tishue an tp but room kept clean an they gave us extra pillows when asked i have no problem staying there again

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Easy to find, conveniently close to the highway and Cleveland

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My husband & I visited this hotel & surrounding area for our 1st wedding anniversary. We rally enjoyed ourselves, we stayed in the King room-the staff was very nice & helpful, we were very close to downtown attractions & westlake attractions. Very close to good restaurant. We enjoyed our weekend a good w ould high recommend the Super 8 westlake again […] & stay also Lisateave

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good anr freindy staff rooms

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For the price, I was expecting a hotel that you would rather sleep outside than the bed you just rented. But, the service was actually above and beyond & won't hesitate to stay again. You have to remember this isn't a hotel that is newly built and things aren't going to be perfect. The hospitality and free breakfast was MUCH more than a hotel we stayed […] at just two weeks earlier in Cleveland area. And we paid almost twice. Although it was a relatively new hotel, the breakfast and hospitality were pretty much a zero. Lisateave

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quiet at night

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close to free way and food

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Decent rate. What you would expect? It was a super 8.

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Condition of the hotel is fine. The breakfast area is convenient for quick eats, but is a little cramped. The front desk person I encountered was helpful. The hotel primarily seems to be a place to pause briefly for those in transit on longer journeys, but the place is a good spot for looking around the neighborhoods south and east of Cleveland.

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It was good. Please send me a receipt.

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Lodging was passable. Room was large, since there was only one chair and table. Light fixture in bathroom was a problem, since it took minutes to come on. But seeing how it was only a place to sleep at night, it worked.

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No frills, but clean. Nicely located right off the highway - very convenient.

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Staff was friendly, breakfast was better than expected. Was not impressed with the overall cleanliness as there was dried frosting smeared all over the wall and the floor was covered in sprinkles. The beds were small and extremely uncomfortable. The room was non smoking and yet had a strange stale odor.

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The person at the reception desk was surly and unhelpful. The bathroom door had a hole in it. Finally and most amazingly, my room had NOT HOT WATER. The operator said that the maintenance people were "coming". Just awful.

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It's an older facility that could use an upgrade. But it was kept clean and did not smell in our no smoking room. Our toilet backed up but that could happen anywhere. They don't have night maintenance, so lucky it wasn't bad. No fridge in the room but it had a safe. The TV was a flat screen digital and the wi-fi worked well. The free breakfast was 2 […] cereals, yogurt, instant oatmeal, pastries, waffles you could make yourself in the iron, apples / oranges, milk / juice / coffee / tea. Good enough for a little pick-me-up. For safe, quiet, budget lodging close to downtown Cleveland, it's a good pick. Lisateave

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Beds were uncomfortable, everything else was great.

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Meet my needs. Would stay again.

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We stay at this Super 8 because it is close to the Interstate, affordable, and near things we want to do. There isn't much within walking distance, but within 10 minutes driving there's a mall, many restaurants, and nice neighborhoods. The room was clean which goes a long ways. The beds are not particularly comfortable, but it serves the purpose of […] a place to sleep. If you aren't going to spend much time in your room, it does ok. Lisateave

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Staff was really friendly and accommodating. Motel could use some updating but was clean for the most part. No bed bugs....I checked .

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Needs a Power outlet by the office table in the room

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The mattress was yellow and coming apart, the carpet was dirty, the bathroom was disgusting. I know that for the price I shouldn't have expected a lot, but this was horrific....there is a red roof closer to the mall that is remodeled and 10x's nicer. I relocated.

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it was ok the only thing that really disappointed me was that i had the do not disturb sign on the door on sunday morning and had knocking on the door at 9:30 am by your cleaning staff (do they not know how to READ??) and a phone call that the front desk said they did not put through so im going to assume that was the cleaning staff??? just because […] they want to hurry and get finished thats their problem i believe check out is 12:00 if i am wrong about that please inform me. so i rated my stay poorly because i expect to be able to sleep in until i have to check out and i was facing a 7 hour drive home. Lisateave

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My view of a hotel is its a place to sleep, shower, and maybe get breakfast. I would have given it a 5 for comfort except the A/C was difficult to set to a comfortable temp. Otherwise, the room was clean with a big bathroom, desk to set up the laptop on. The neighborhood got a 3 since there's an abandoned restaurant next door and the rest is in a light […] industrial setting so you have to drive a little to get food, but D&B, Panera, McD's are all within a mile. Breakfast included self-serve waffles, oatmeal, cereal, fruit, coffee and juice, and fresh donuts so that will save you $7-10/day in breakfast. Staff was friendly and willing to help. Lisateave

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More than what I expected for the money. Located in the suburbs yet close to the attractions in Cleveland. Pool area was nice. We only used the breakfast for coffee but it always appeared well stocked. I will stay here again when in the area and I reccomend this hotel to others

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My husband and I were attending the Susan G. Komen 3-day for the Cure walk and needed something that was close to the route, and something inexpensive. The location was perfect - right off the interstate, and there were restaurants within walking distance (Outback & Carrabas). The check-in and check-out process was easy. We asked for a non-smoking room. […] We arrived at our room, marked non-smoking, but was greeted with a foul odor of cigarette smoke covered up with deodorizer. It was almost intolerable. The furniture was pretty ragged and a many of the electrical sockets didn't work. The air-conditioner wasn't working at optimal performance. Our room was pretty warm and we were saved only by the portable fan we brought with us on the trip. The flat screen t.v. worked great and there was a huge variety of satellite TV stations available. They have a pool - it was open and looked clean (we didn't use it). Parking is ample - we were pulling a trailer behind our truck, so parking was perfect. If you are looking for a cheap place to stay and you won't be in the room all day, then I would recommend this motel. If you are looking for a nice place to stay, without worrying whether or not you should walk on the carpet, then I would say find some place else. Lisateave

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Overall, everything was fine. It worked for what we were in town for and was at a very reasonable price.

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8/6/12 After the Hotel from Horrific of one nite. Expedia worked diligently to provide a better experience. The pool was clean, and blue. The rooms clean and comfortable. The Continental breakfast was wonderful I would stay again. The only problem was the staff was short,but doing their best to accommodate everyone..

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It's a Super 8, so you shouldn't be expecting anything too fancy. There was one apathetic desk lady, but other than that, no problems. Good breakfast provided, good TV package. The sink outside of the bathroom proved to be helpful

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We arrived at the hotel at 3:30 to check in and were informed that they were overbooked. It took well over an hour for them to check us into the last 4 rooms they had available. Instead of the 4 non-smoking rooms we reserved, we got 3 smoking rooms which smelled horrible and 1 non-smoking room. The rooms were mostly clean, but definatly not maintained […] well. The only reason we stayed was because of the location and rate. Probably would drive a little further and pay a little more for another hotel next time. Lisateave

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We went to visit my in-laws in the Cleveland area and needed a place to stay. This hotel fit the bill. It is conveniently located by I-90 in Westlake. Mr relatives and a major shopping mall is were less than 10 minutes away. The kids liked it because of the pool. (this is an outdoor pool...something to remember for winter travel) The complimentary breakfast […] consisted of batter-baked waffles, cereal, donuts/muffins, oatmeal and yogart. Juices, milk and coffee were also available. It was a nice stay and a place to sleep. Lisateave

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We had good service. Very clean room. The pool was well kept. My favorite was the waffle making station at the breakfast bar.

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Overall good say. Liked that checkout was noon!

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very friendly staff, rooms cleaned every day, nice breakfest, the rooms could use some up dating ,ill pobly stay there again

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Room was not clean. Room was very damp. Food was left on table when we came in. Mattresses were stained and dirty. Sink was cracked throughout. Towl bar ripped off bathroom wall. Bathroom needed a good scrubbbing. People were checking in at 2 am. and dragging their luggage up stairs outside our room. Air conditioning was extremely loud and woke us up […] everytime it came off and on. Had to cancel next 2 nights reservation. Lisateave

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Not fancy, but it's a decent place to stay if all you need is a bed and shower. Very inexpensive.

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The hotel room smelt very strongly like pee. The pillows were flat and the bed was the most uncomfortable bed ever i will never stay at a super 8 again. YUCK!!!!

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Hotel is shabby but comfortable and for the price was a good place to rest your head at the end of the day. Will most likely book it again since it was clean, quiet and close to where we visit.

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We stayed here for one night and it was very nice and comfortable stay. We had our 4 month old baby with us and we requested a fridge which we got almost immediately. The room was clean with lcd flat screen tv. All in all a very pleasant stay.

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Cleanliness was not the 'maid service' but the age and tub condition and the towels and the bedding, all seemed old.

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The location was excellent, access to all highways and yet QUIET. Carrabbas Restaurant right next door. Minutes to Cleveland. The room was a clean, decent room, with a comfortable bed, minus 'frills" like: a luggage rack, hair conditioner, small fridge. (All of which would have been nice.) And the tissue dispenser had been closed up - no more tissues […] provided, lol. The bathtub was clogged, but maintenance fixed it immediately. Friendly staff. But honestly, the room was spacious; the pool was nice; the price was great; and I will definitely go back again. Lisateave

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it was an ok stay....not great, nothing bad, it was just ok

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I had stayed here before for a soccer tournament 2 years ago, and it was a fine stay. But this was awful. The number not on the door should have been the first clue (Room 112 in case someone wants to avoid the room). Upon walking in the room smelled damp. My daughter tried to close the curtain to change and it feel apart. There were small holes along […] the entire wall above the headboards of the beds. A giant hole was in the wall behind the door of the bathroom. A coffee stain on the bed had us freaked out it might be bed bugs, and to top it off, my daughter tried the blow drier, but it started smoking. Thank God it was only a night. although it was "cheap", it wasn't cheap enough for what we got. Avoid. It will be the last time we stay there, which is too bad, because we like coming to this areas soccer tournaments. Lisateave

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Frustrating at 11:15 p.m. when we could not get into our room. It was looked from the inside as though someone occupied it. We were transfered to another room. Floor needed swept, no waste basket liners and coffemaker did not work.

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Better than I expected, comfortable beds. Breakfast was OK.

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Just needed a place to sleep for a couple days spent in Cleveland. This place was fine for that. Wouldn't want to stay here for an extended time or with a family. There are much better options around Cleveland for that. Pretty much got what I paid for and expected.

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