Executive Royal Inn Leduc-Nisku at the Edmonton Airport - Leduc ― Edmontoni rahvusvaheline lennujaam (YEG)

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Room was clean, bathroom had Bed, Bath & Beyond products, Air Conditioning was a little slow, pillows high but comfy. All in all a very good stay, will definitely be back and will definitely recommend to friends.

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The only issue I found was the length of walk to my room. The front desk person offered to change my room to be closer to front of the hotel but I declined-unfortunately. All staff were friendly and helpful.

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Great room, comfy bed

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Being gluten/wheat intolerent the food was very nice and I did not feel limited.I did find the receptionist must have been quite new, as I had to do a lot of question asking as opposed to being informed etc. But every one starts somewhere, I totally understanfd that. A more senior person stepped in on several occasions. I did ask for milk at the conference […] I was attending for tea as there was none. Thw waitress said we have none. I was thinking this is a hotel, so on a second occasion I asked and I said surely you have milk for breakfast. She came back with milk a short while later.The room was very comfortable and the staff were all very friendly. Lisateave

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Overall good, noisy with kids in the hall.

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Lock on room door didn't work. Was expecting more for a hotel of this class.

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The staff were very helpful. The restaurant was a bit expensive and did not have a great variety of food choices.

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I have always known that to travel the latest you should check in is 1.flight and put on a lateer flight, meaning5 hours before a flight. However on the night of this stay I listened to the front desk staff member whom told me if I left the hotel at 0800 for a 0900 flight I would have plenty of time for check in. WRONG!!!!!!!! I got to the airport and […] the lie up was awful and I was at the check in stage less than half an hour before the flight, meaning I was bumped off the flight and put on an evening flight. I missed one whole day of vacation at my destination. I called the hotel, and I was able to return to my room until the 1400 late check out without cost. I was grateful for that but remain upset that I based a decision on the factual manner of the front desk clerk telling me that I could 'for sure' check in later than I knew was correct for any airline. Also, I did not appreciate that I slept poorly as my room was directly above a outside door and all night I was woken by people going outside to smoke and talking. They were not loud, just talking right under my window. Lisateave

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room was nice, we stayed in the new section so everything was updated and nice, it was a far walk from the front desk and we were took far away for the wifi to work:(

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pretty nice place to stay, good service from the staff except my room the garbage can weren"t emptied and some punks that night got drunk disturbing other tenants I believe no complaints was done about it, beside that I would go back to this hotel.

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I was in a room not to far from the entrance, they have a ceiling speaker right next to my room, when I ask to lower the music around 1030 pm they told me they did not have acces to the volume control. At least they gave me $75.00 in compensation.

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I was impressed with the rooms and service at the hotel. The shower was amazing and the beds wee very comfortable. The room looked brand new and was very nice. Unfortunately all of the pillows were overstuffed so I couldn't fall to sleep very well because they were too big. I looked around the room for a spare pillow but could t find one. I ended up […] using a towel for a pillow. In the morning we called down to see if we could get continental breakfast or something to eat before our shuttle to the airport but all they had was a restaurant. This would take too long as we had to catch a flight so we left. Next time I will stay at a nearby hotel that offers free breakfast. Lisateave

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This was the nicest place I have stayed close to the airport. What clinched it for me was the staff at checkin. The fellow next to me was on business and there had been a mix up in his check-in date. The hotel had him coming in the night previous, but he showed up a day late. They had already charged him for last night's room, so they comped him for […] that night! Good for the hotel! I was very impressed. So often these things happen, especially when it is business travel, and someone else makes the arrangements. Good for them for understanding and not charging for the night he actually stayed. Lisateave

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The Executive Royal Inn is perfect for the traveler who is on business or needs proximity to the Edmonton Airport and does not need anything fancy. The food is excellent, clean rooms and after staying three times I find the staff on the whole to be excellent. However, on checking in this last visit the young man at the front desk (Alexander) was rude […] and messed up our reservation and was insisting on a $250.00 deposit even though our room had been paid for. This is not the usual unprofessionalism we find at this hotel. Our room consequently was double booked and while we were sleeping another guest was given the key to our room and tried to enter. I still recommend this hotel but perhaps Alexander should find employment not dealing with the public. Lisateave

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A good place to stay for a quick overnight stay in Edmonton.

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Great customer service!

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The staff were very efficient and helpful, assisting us with print outs, the shuttle, and directions to nearby shopping. I would stay here again.

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Very nice place to stay on the over night if you are dropping your truck off at the Park n Fly, right next door. Great food but lacked a swimming pool for the kiddies.

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Nice room, helpful staff. Room was clean and bed was really comfy. Will definitely stay there again

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the beds in this hotel were the best. Will definately stay again.

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I thought the restaurant was horribly priced.. The food was OK... But the service was horrible .!!!

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Rooms are very nice and comfortable. The pool area is very small and there are only spas and steam showers, no larger pool for kids. 1 of the 2 hot tubs was closed and the onle that was open was lukewarm at best.

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Very good location

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The hotel was convenient, dog friendly and the staff excellent. The restaurant was excellent but rather expensive. I would recommend this hotel.

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the hotel was nice. we only stayed there about 3 hours but the front desk were very nice

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The shuttle service to the airport was so great for my early early morning departure. I found the stay to be exactly what I needed for a short overnight visit.

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Always a pleasure to stay here cuz friendly staff and clean hotel.

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Had an issue with paint coming off on our hands and bathing suits in the hot tub. Otherwise the beds were comfy.

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Hotel is very convienent for travel from the Edmonton airport and close to the city.

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I booked this last minute at 20 cheaper than any other decent hotel in the area including the Exec Express sister hotel. The buffet was 14 dollars and wasn't bad other than the bacon was so salty you could hardly eat it. Otherwise it was great. They put me up in the new tower which went in about 2008. I stay in about 4 hotels a month and this was on […] the higher side of a 3 star. I will likely be staying there again in the coming months. Lisateave

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Convenient, friendly, and very helpful staff.

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I liked the actual light switches in the wall, so I didn't have to chase all around the room turning on lamps. Plenty of lights, located properly including one directly above the head of the bed with a switch on the wall beside the bed. Internet was fast, desk chair comfortable. Great place to be productive.

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we stayed an over night at the hotel before a holiday,, two things that would have made our things better: the tub could of been cleaner & when we entered our room the room was cold ,i went to turn the thermostat up it wouldn't work, i figured out the heater was unpluged. we were running late in the morning for the airport for me stop at the front desk […] . over all it was a nice stay. Lisateave

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The room I was given shared a wall with the elevator shaft. Given the size of the room, it was surprising that the management decided that was the best wall to place the bed against. There was an annoying and loud noise generated by the elevator that ran pretty much all night long. Everything else about the room was excellent.

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