The Trafalgar Hilton - London

We had a super stay !

Wanted a romatic weekend with my wife in London. This hotel was perfect as they arranged roses in the room, perfect room with a view at Trafalgar Square, staff unbelivable helpful on any question. Tried the room service with dinner in the evening. It was as near perfect as possible...!

Good sized rooms for London, we did get an upgrade though. Brilliant location. Nice Staff. Very clean.

Excellent location, very helpful staff, would recommend staying here and would go back.

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The location of the hotel is perfect, close to "everything", but still on a quite calm street. The staff was very service-minded and helpful. The breakfast was also great. You could notice that some things, like the safe and the TV are getting a little old, but it was nothing that bothered us.

We chose to stay here because it is so close to the Gallery we wanted to visit. However, we were extremely impressed from the off with the hotel. The staff were delightful - warm, friendly and very helpful. The hotel itself was very clean, stylish and busy without being congested. The ambience was smart/relaxed and not stuffy nor intimidating. We were […] really pleased with the room - they had everything you could need and the furnishings/toileteries were all of a very good standard. The room was quiet even though we had a brilliant view of Trafalgar Square directly outside and the internal temperature easy to control. The location was ideal for sightseeing and visiting many London landmarks with plenty of choice for eating and drinking locally. Lisateave

The hotel is in a fantastic location! Directly in front of Trafalgar Square. The overall look and aesthetics are beautiful and a great mix of modern on the inside and old and architecturally exquisite on the outside. However, it was the actual hotel room that bothered me. I had paid extra for a bigger and better room (going by the image that was attached […] to the room description) and I have to say, it was severely misleading! The room was small and nothing like the photo. When I went back to the front desk wondering if they may have accidentally put us in a regular room, they let me know that it was supposedly the larger room; I don't even want to know what the regular rooms are like! The inside of the rooms just didn't make sense with the modern and intimately lit hallways; furniture and paint seemed old and unkempt. The worst part was asking for a champagne pail and having it take 30 minutes to bring to our room! We wouldn't have needed to ask the extremely slow staff, but they didn't have ice machines, so we had to. Service was very disappointing for a seemingly high-end hotel. Although we had our issues, the hotel is just so wonderfully located, that I can't be too bitter about my experience! However, if I do decide to stay here next time I'm in London, I definitely expect better service! Lisateave

Stayed one night only,family of 6 in 3 rooms.Had been allocated rooms next to each other. all spacious comfortable and clean with nice bathrooms.Friendly, helpful staff. Good breakfast.. Drinks expensive. Fantastic location right on Trafalgar Square.We had travelled to see the da vinci exhibition in the National Gallery which was just across the square.Not […] a great view frm the rooms we had, but that did not bother us as we were out and about to see the sights.Overall hotel was everything I could have hoped for, price was quite reasonable through hotel.com. Lisateave

I have traveled more than 5 millions miles in my life and I have stayed at a ton of hotels. The Trafalgar Hilton is, I guess, and attempt by Hilton to have a boutique hotel in London without the "corporate" feel of a Hilton hotel coming through. If that is the case, they missed that goal by a country kilometer. I stayed here due to the location. The […] staff was exceptional and accommodating. I was traveling with my boyfriend and we needed a full service hotel during our lay over. PROBLEMS: Unfortunately, the designer of this hotel thought that dark hallways and drab brown rooms with light switches the size of push pins would be coming back in style. I am not a complainer, but two grown males spent 20 minutes trying to get all the lights on in the room. For the price of this hotel, I would expect a room to be spotless and in excellent condition. The rooms were a little dirty and the "flow" of the room is difficult to describe. The internet policies and connections in the hotel were awful. They charge per device --- about XX.XX US per day. So if you have 2 laptops and 2 IPads like we did you can easily fork over an extra XXX.00 just to get connected. The service was sloooooow and kept losing connections. Forget about trying to use Skype in this hotel. POSITIVE: The staff was amazing --- very accommodating and eager to serve. The view from the roof of the hotel is not to be missed. OVERALL: Unfortunately, the wonderful staff did not make up for the poorly designed rooms, sub par decor, and terrible internet connections. Lisateave

Great Location!

First and most of all, this hotel has the friendliest staff in the world. Breakfast room is cozy but rather small. During the weekends there can be a waiting line. Excellent buffet otherwise and what isn't there you just ask for and it will be delivered with a smile. Try the pancakes! The downstairs bar gets noisy and crowded at night but this doesn't […] bother the early sleepers. Overall a fine experience at a central location. Lisateave

Biggest problem is WiFi from room doesn't work in lobby or restaurant. If on business, need this.

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Great Hotel, everything was all right, our booking, the restaurant and tha Vista Bar and I´d like to thank´s all the staff, always ready to help.

Excellent hotel in a great area. Lots of nightlife within a short walking distance. Not so easy to find because there isn't a Hilton sign anywhere - just Trafalgar Hotel.

My partner and I really enjoyed our stay at the Trafalgar Hotel, I even asked 2 days before whether we would be able to book into our room 2 hours earlier than detailed on their website, I didn't really expect this to be possible but when we turned up on the day we were wrong, we were warmly welcomed and allowed into our room at 1pm rather then 3pm. The […] roof top bar had the best view of London and the rooms were most comfortable, clean, quiet and spacious I would definitely stay there again. Lisateave

This hotel is fantastic and the service was the best I received on this holiday! Excellent breakfast, funky bar upstairs and very central making it easy to do everything. Highly recommended.

Great location, right on Trafalgar Square. Food was v good, only gripe would be the breakfast room was a bit cramped but food makes up for it. Managed to time lunch just right (weatherwise) and enjoy it on the roof - great views and worth a visit in itself. Would stay here again :-)

All I can say is that this hotel was beyond our expectations. the service, staff, room, location, breakfast were fantastic. we loved our first experience of London and The Trafalgar was a huge part in that. I can't stress enough about the amazing service from the hotel staff, blew my mind, I will definitely be staying there again and recommending it […] to all my friends and family or anyone who expresses an interest in going to London. All the tour buses stop in front of the hotel, walking distance to Buckingham, Picadilly, Parliament. The Breakfast was perfect and a great way to start our day, Thank you Trafalgar Lisateave

The staff were very friendly and the room was lovely. Just a 4 minute walk to the theatre. Sleeping opposite the amazing view of Trafalgar Square and only a 5 minute walk to Buckingham Palace. Worth every penny. There was some building work being carried out in the main restaurant area that we had not been made aware of but this was only carried out […] between 8am and 6pm so did not hinder our stay. Lisateave

This hotel was good, but not stellar. It is basically a Hilton with a few more amenities. It was a bit overpriced for what it was, although I do conceed that accomodation in London tends to be very expensive. The bathroom was not very functional, with a sink that wasn't the greatest and a bath/shower that would result in water going everywhere. The […] carpets throughout the hotel (including in the rooms) look old and outdated. The rest is fine - beds, public spaces, etc. A particularly positive aspect is the breakfast, which was very good, but also eaten to the sound of a live musician, some guy playing accoustic guitar and singing some cover songs - he was very good and this added a special touch to the breakfast and started th eday off in a nice way! The staff is very helpful. Oh yes, one last thing. About being overpriced...Beware of any telephone calls made from the room. I know this is a common occurence in "boutique hotels", but their rates are just OUTRAGEOUS. I received a 15 pound-bill for a 5-minute call to a local cell phone. Take my word for it, just don't make any calls from the room! That being said, the hotel was fine for a quick stay in London - location is prime to visit the city, very central and close to all must-see's. Lisateave

We were greeted with a lovely glass of champagne after a long travel day which set the stage for an excellent stay. All staff were helpful, courteous, and knowledgeable. I must recommend the Vista Lounge overlooking the city, small and pricey (for Americans), but worth it. The view is breathtaking! You overlook Trafalgar Square, St. Martins in the field, […] the National Museum and the giant "ferris wheel." I would definitely stay here again. Lisateave

The restaurant never had anyone to serve you both times I went, the lobby is a LOUD nightclub in the evening, guests checking in had to yell to be heard at the front desk...if your older then 30 years old, find another location

Excellent breakfast good and service great

Hotel staff was great from check-in to check-out. They even handled the delivery of my delayed baggage from Delta Airlines. Attentive, personable and efficient staff. Location next to Traflgar Square made access to the sights in London easy. The Charring Cross Tube station was near-by as were great coffee shops and restaurants. I will definitely plan […] on staying there again! Lisateave

The person we interacted with with at the hotel desk was Clueless.. She had our name wrong, gave us a key to a room which was already occupied, and then kept us waiting 45 minutes before she told us it would still be awhile before the room was ready.

The Hotel is right in the middle of trafelgar square, near the charing cross tube station. When i got to my room my AC was broken and my room was scorching. However I told the staff and they provided me an upgrade to my room which was fantastic. Also get the benedict royale for breakfast.

i booked this hotel and was rather hesitant as it was for a romantic weekend away for my girlfriend as a surprise. seen as we are only 18, i was expecting to walk in with all of the staff looking down on us and feel out of place, but when we walked through the doors we were treated amazingly. The hotel itself is absolutely stunning and very contemporary. […] the service was impeccable, and the food was perfect. My girlfriend said to me she felt like she was royalty, and couldn't have asked for more. definite brownie points for me =] Lisateave

The night we checked in we were put in a room that had dirty carpeting, mold growing in the shower and an ironing board sitting in the middle of the room. The marble floor in the bathroom was stained. Overall the property was much to tired to be listed as four star. I was very disappointed and definitely would not stay there again, or recommend it to […] friends. To be fair, I have to say that the day manager was a great guy and went out of his way to help. However, the night manager was much less than helpful. Also, the location is ideal. Lisateave

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Perfect location walking distance to major site

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Great hotel, large rooms, a lot bigger than i expected after reading reviews on the size of london hotel rooms. Room was fantastic, very clean and the staff were friendly. Good location to get around london also, walking distance to Buckingham palace and the london eye.

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Trafalgar Hilton is the best location in all of London for siteseeing and walking to all the conveniences including Covent Garden. Roof Top lounge gives you views of all of London and is just breath taking.

quiet, clean, comfortable. decent bar on the roof. restaurant a bit too hip (loud music, loud clientelle), but that is a matter of taste. highly recommended, no flaws.

You could not ask for a better location in London: close to the theaters, restaurants, museums, and public transportation. For those interested in such things, the lobby appears to be a popular place for young professionals to socialize after work. Despite this level of activity on the ground floor, our room was quiet and comfortable. Breakfast was […] not included in the hotels.com price. Lisateave

The Trafalgar is a "Boutique" hotel...The location, ambience, staff, food and overall experience can't be beat.

Very Modern Hotel. Rooms were decent size for London. Very Clean. Recommend adding the breakfast plan as it is a good value and you can get English or American breakfast. The only complaint was that right outside our window was the recycle bottle bins were right outside our window so people from local establishments were dropping bottles in the bins […] at all hours of the night and morning. We didn't complain because we were only there two nights. I'm sure hotel would have remedied our complaint. Lisateave

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Att bo i centrum av London är en lyx som alla borde pröva någon gång. Det är möjligt och lätt att ta sig överallt och nära till hotellet efter en dags shopping, museeie vandring eller en natt i stan´.

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Hotellet ligger vid Trafalgar Square så man har hela London för sina fötter. Själva hotellet var bra, dock lite konstiga stora skåp som tog onödig plats, och tyvärr heltäckningsmatta.

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Rigtigt godt hotel. Rent og pænt. Stort værelse (uden udsigt). Venligt og hjælpsomt personale. Perfekt placering lige midt i London.

Enkelt og greit. Strålende bra hotell, super service og møtte kjendiser i heisen :-)

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