Tourotel Mariahilf - Viin

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rooms/washrooms were spacious. room doors have a somewhat cumbersome lock system. no wifi available in rooms - only lobby. also ineffective shower screen in washroom.

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Only few steps away from the train station, accessible to the city center. However, there are no kettle and fridge in the room. Other than that everything was fine

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How nice to come into Vienna by train and find I could walk to my hotel, which was literally around the corner. A four minute walk got me there. The bathrooms are spotless and well-equipped. The staff at the desk was unfailingly friendly and helpful. More I could not have wished myself at the price. It's a fifteen minute walk to Stephansdom and a fifteen […] minute walk to the Nasch Markt. Lisateave

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We found the hotel very good value for money the location was very central to all amenities -.public transport the three day travel ticket was very useful.The staff were very friendly, the room was very comfortable with a large bathroom -we enjoyed a very good breakfast every day we enjoyed our stay there very much.

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The location of this hotel was excellent! , two minutes from the main train station! the staff was friendly and helpful, she spoke many languages and helped us get our suitcases from the airport. (Our luggage did not arrive with us, as sometimes happens, so she called the airport and arranged for it to be delivered to us at the hotel). Cleanliness was […] good, comfort was good, I am very satisfied with my stay at this hotel. Would go back. Lisateave

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This hotel was lovely and clean, all high ceilings and magnificent staircases. The staff were helpful and friendly and the hotel was (although down a very long street) a short distance from the museum district and everything else you may want in Vienna.

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I stayed at this hotel at the end of February 2013. The hotel itself was well kept up and clean. The problem was the staff. I had upgraded to the largest room available, the Comfort Double, but was put in a Standard Single. When I brought this to the attention of the female day receptionist who had checked me in, she was unbelievably rude. At first […] she insisted that I had booked a cheaper room and then when she pulled out the files and realised I had indeed paid for the Comfort Double, she flatly refused to put me in a room of the quality that I had paid for. She was abrasive with me throughout my stay. The Room: The room I was in was clean and reasonable in style/furnishings - if I had booked a standard single, but not according to the web information on a comfort double. A big disappointment with the room was the fact that 6 other bedrooms looked directly into room 103 (3 rooms from the floor above) as well as the large window beside the elevator in the coridoor, and there were no net curtains. Therefore, being in the room was unpleasantly like being a goldfish in a bowl. I have included the floor map of the first floor rooms in the photos, so if you are planning to stay here and would like a more comfortable room or some views other than other hotel rooms, that might help. Vienna was lovely, and the hotel is in a good location, but I will not be staying there again. Lisateave

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My wife and I stayed at the Tourotel for 4 nights in late February 2013. The hotel is absolutely great value for money and here's why: Location: Only 3 minutes from Westbanhof station (line U3) which takes you to the city centre in less than 15 minutes. Several tram lines are also available just outside the hotel. The Mariahilf street is a main avenue […] with lots of shops, restaurants. There is a post box just outside the hotel if you want to send a post card back home (like we did!) and an ATM at the Volksbank around the corner. The Garda café / ice-cream shop further down the road (towards Westbanhof) has a great value breakfast, ice-cream and staff. The kebab booth outside the station is excellent too. Staff / facilities Very nice hall with helpful receptionists. Granted some of them might come across a bit serious to start with but bear in mind English is not their first language, the culture is different, etc. We had no problems in borrowing a couple of power plug adapters (left ours at home..). We also asked for travel tickets to be printed out which was done promptly. You need them to call taxi? no problem either! Room / Cleanliness We stayed at the first floor and the room is massive! It's well decorated and perfectly clean. The bathroom is tiled, clean and everything worked just fine. We had twin beds in ours which is not great but it wasn't a problem. The only English channel on the TV was CNN which can be annoying. We were happy and highly recommend this hotel. Lisateave

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The hotel was exactly as described near to main shopping street , not far from old vienna town ,near to bus , rail and underground . The pillipano gentleman on reception was excellent and helped us arranging travel to mauthausen Thankyou we are planning to stay in Vienna again in May and will not hesitate to use the hotel again

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the hotel was great the location is very good, near the westbhanhof and a major shopping street the staff was super friendly and helpfull the room was clean, worm and overall very nice i would go back there if im in vienna again

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hotel was really good,staff friendly and helpful,very clean and rooms so warm ,which was so nice seeing as it was freezing outside.breakfast had a good choice even though you had to go next door for it , hotel is just down from the mine shopping street and the bus/train station.the main attractions are only 20-30mins away. Been to the hotel twice ,first […] time in 2009 and then again 2012 would go again. Lisateave

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Great place. Wonderful staff. Clean. Room 103 had some noise carry from people talking in the lobby, but not a big deal (but that is why I rate comfort as 3). The surrounding hood isn't great, but you are at Wesbahnof. The subway in Wien is awesome, fast, on time. You can go to all of the tourist sites extremely easily. Plus, you're closer to some non-tourist […] "local" cafes when you stay near Westbahnof. The hotel was incredibly cheap, probably because of location, but it was just as nice as hotels inside the city that are "tourist hotels." Lisateave

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I wish I can recommend this hotel because the location (close to the train station) and front desk was quite good. However, there are quite a few things the hotel needs to improve upon. First the room could definitely use some remodelling as I notice the decor looks quite dated. Second, I could have sworn housekeeping did not change the sheets as I […] notice long strands of hair on the pillow and bedspread. The sheets look like they some holes in them and the mattress looks really old. Plus the room has a bit of a funny smell. Lisateave

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This hotel is quite amazing. It has kept an old style with really high roof, wood floor and very big rooms with nice windows... The decoration of the rooms is really cozy and you feel very comfortable and in a luxury hotel for a nice price...It is really close to the center. The people there are really nice and helpful, whatever your need. One should […] also get the breakfast, it is quite cheap and it takes place in a bar-cafe close by: so amazing!! It has a lot of food, all you can eat, and a lot of specialties of the country... And I should not forget, the city is beautiful, especially in December... I strongly advise to visit this city and to choose this hotel to have a wonderful stay!! Enjoy!! Lisateave

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Great hotel. Reasonable price! Great location close to the subway. Helpful staff and nice room. One of the nicest stay of our 6 week European vacation

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This is not a 4 star hotel, but it is a good value and clean. Amenities are very limited.

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Was really easy to get to the hotel, using the tips online. We did the bus and walked around and was perfect. Great location in Vienna. We walked everywhere but public transport options are plentiful and on the doorstep. When your exploring in a new city all you need is a bed and a base and this is what you get.

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Hôtel room was ample and very, very comfortable. Excellent modern bathroom with large shower and separate toilet- quite rare! Only a few minutes walk from railway station and metro. Staff were friendly and welcoming. No wifi in room but excellent, fast Wifi in lobby with comfortable seating. A home away from home.

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This was a lovely hotel - the staff were nice and helpful, the room was spotlessly clean, and it was quiet. It was a half hour walk to the Kunsthistorisches Museum and Hofburg, but only a 5 minute walk to Westbahnhof station, so a good base to explore from. The only downside I would say is there wasn't a fridge in my room.

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Overall the hotel was ok, but there were some specific details which were quite annoying. First of all being a 4 star hotel one should think that it had quality service and comfort, unfortunately the latter fell short. The room was very plain: no wifi, no mini-bar, small tv, small bathroom with a shower that was either very hot or very cold, and when […] it was hot the pressure was so light that it took hours to take a proper shower. Another discomfort was the bed which was double with different matresses. Lisateave

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my room---and of course I can only judge my room---was very ordinary. I had dingy linen, and the decor was old tired and cracked. you needed to sit sideways on the toilet as there was abig column in the way. staff were very friendly it turned out; but a dour sort of first impression was given----a bit of a low blow at 0700 off the krakow train. the […] position is great---the number 58 tram ouside goes directly to schonbrunn palace, and the 3 min walk to westbahn hof gets you to the transport hub for almost anywhere. basic but plentiful breakfast at the local bar, 2doors and one street away. with luggage you need only get the 58 or 52 tram from the staion to save your arms, or walk. Lisateave

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Very convenient location at the Mariahilf "shopping" street in Vienna. Relatively close to the West Banhof train station in you which you can take the Vienna metro or the Eurorail train. There are several places you can obtain basic groceries or shop for clothes in this street. In Vienna there are many sandwitch shops (the bread is great in Austria) […] where you can get quick but not junk food. You can find alos super-markets to get milk which does not need preservation, fruits bread, sandwitches so that you can keep a healthier diet. The hotel itself is very basic but the price and location makes it a very good choice if you don't want to spent too much money. Lisateave

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cheap and quiet, but squeaky floors and required the metro to get downtown

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Staff was always friendly and ready to help, our room was extremely spacious and location was convenient - close to Westbahnhof station so it was close to the subway and shuttle buses to and from airport!

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Good hotel, great location and big clean rooms with a huge bathroom. Helpful staff, free WiFi in lobby and a plenty of cafes and restaurants right outside on the street. Tourotel Mariahilf has everything you will need for an enjoyable city break in Vienna. On downside, the room we stayed had a creaky laminated wooden floor and some room lights needed […] attention. Neither a mini bar nor tea/coffee making facilities provided in the room - huge dissappoint to a British traveller! Travel Tip: from Vienna airport, take S-7 train to Wien Mitte (Landstrasse) and then U3 to Westbhanhof - this is the cheapest way. It costs only 4 euros for S7 and 2 euros for U3 to complete one way journey. Exit from Westbhanhof station on to inner Mariahilf Strasse, the hotel is just a five minute walk from station on the same side of the street. Lisateave

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Old, dated, grungy, no in-room mini fridge or wifi, rooms quite a walk away. At the viable edge of Mariahilf Str before the grungy section Reasonably close to subway and amenities. Would pay more to be a little closer to better area.

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A relatively small hotel with friendly staff and large clean rooms. Located approx. 5 mins walk from West Bahnhof Station, and therefore easy to get to from the airport via. the Vienna Line bus service (8 euro). Our room overlooked the main road, but this did not cause us any problems as the traffic was relatively light in the evenings. Cleaning staff […] were exceptionally good, with replacement soap, towels & floors cleaned every day, even our clutter left on a table was tidied up. Easy access to Mariahilfer Strasse, the main shopping street, and the U-Bahn for easy travel anywhere else within the city. (London Transport take note - 2 Euro to travel anywhere within the city!) Down side? There is no bar or restaurant within the hotel, and tea/coffee facilities are not provided within the rooms. Guests are asked to use the cafe around the corner, inc. breakfast at an additional 8 Euro each. Overall, this did not cause us a problem, but you don't expect this of a 4 star hotel, and it would have been nice to relax with a refreshing drink after a day out. Also, it's approx 3.5km walk back from the city centre, therefore a bit tiring after an evening meal or being on your feet all day. After all, you won't see much if you use the U-Bahn every time! Lisateave

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Big room, but no fridge unfortunately. Nice lobby, the staff were very friendly and helpful with information about Vienna. One of the most comfiest beds i ever slept in. Maybe not quite worth four stars though

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Large bedroom and bathroom but tv old fashioned and too small. No fridge/mini-bar. No tea-making facilities. Air conditioning was an electric fan.Breakfast was served in a nearby cafe/restaurant.

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Given the price and location, tourotel Mariahilf is a very good value. My only caveat is free wifi in the lobby only, not in room, but it's a minor quibble. Everything was very clean, the location is great (get a transit pass, the whole city is wide-open to explore) and we didn't want to leave.

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Cheap, clean, comfortable, safety, easy transformation. Just checkin time little bit late, it is 14:00.

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The receptionist was very rude and inconsiderate at check in. The hotel itself is OK but our room lacked windows, very large long room but just one window. The decor is very 'Viennese.' Located close to U3 and on the 52, 58 tram track ideal for sightseeing.

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This hotel was ideal for us as we were travelling by rail from& to Munich using the Westernbahnhof......less than 10 mins walk from the place. The excellent links using the Ubahn meant we could visit all the main sights from central city to the Prater & the Belvedere & the tram outside the hotel took us to Schonbronn in less than 15mins.Altho' the decor […] is dated our room was spotless & the ensuite sparkled. The staff were friendly & helpful & eating breakfast buffet at the adjacent bistro was no problem. The food there was tasty & good value so we ate dinner there 2 of our 4 nights. Lisateave

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Poor quality bed, strange room layout (My bed was adjacent the non-soundproof wall that separated the main hallway from my room, so I heard everything), the hotel had little in the way of amenities, and no in-room internet access. I could go on, but I'd stay away in the future.

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Hotel well located for my needs near Westbahnhof, very clean and neat, helpful staff

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The room and bathroom were huge and clean. There was no air-conditioning, although with the provided fan and open windows, it was still comfortable. The location is not great for walking to the city attractions, as it is a good 20 mins + from everything. However, it is pretty close to the train station Wien Westbahnhof where there are many tram and […] subway lines. Lisateave

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Lovely hotel with very helpful staff. Apart from the lack of tea and coffee making facilities in the room, our accommodation was perfect. Handy for the Westbahnhof and Schoenbrunn and good value for money. The nearby Mariahilferbrau restaurant served an excellent breakfast.

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Stayed here in July 2012 and it was an excellent place to stay. Staff were fairly friendly. The rooms where huge and had laminate wooden floors which helped with it being a lot cleaner. The bathroom also was super clean and lots of space. Comfortable beds. Free WiFi in the hotel reception area or by the stairs was great. Not far from WestBahnhof station. […] about 3 minutes walk. There are shops and takeways just outside the hotel with a couple of great ice cream places. Some of the independent shops that sell fruit and other things are open later than the supermarket but they are also a lo more expensive. Beautiful building. The Vienna Card offered by the hotel was a few Euros more than what you pay at any station for the same 3 day card so we bought them at a underground Station. Muy bueno hotel. Muy limpio y lindo edificio tambien. Lisateave

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Our room was HUGE with a spacious balcony overlooking Mariahilfer Street. The location is ideal -- the train station and nearest metro station is just a five minute walk away and there's a trolley line at the front door. There are some good, affordable little restaurants surrounding the hotel, including Asian, Turkish and the what we would rate to be […] the best gelato shop in all of Europe -- Zanoni's located on the north side of the street halfway between the train station and the hotel. The hotel could use some updating and the room door entry system is a ridiculously complicated German-made system that requires a demonstration from the check-in staff -- I kid you not. The multilingual staff were exceedingly helpful. If we were in Vienna again, we would probably stay here again. Lisateave

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Good hotel in a very convenient location for Vienna, easy to get into the city centre (25 minutes by foot, 10 minutes by underground) and 5 minutes away from Westbahnhof for travel to other parts of Austria and further afield. Helpful and welcoming staff and we were given a large comfortable room that was very clean and well kept. We would have liked […] some facility for making hot drinks - no kettle in room and no vending machine for hot drinks. Plenty of cafes and bakeries nearby though. Lisateave

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The room was spacious and comfortable and quiet throughout my stay. When I had difficulties with the unusual key card arrangements for getting into the room the receptionist was really helpful and friendly in sorting things out. While it's not in the centre of town, the location was ideal for me - if arriving by train it's likely you'll get into the […] Westbanhof station which is the closest to the hotel. It's just ten minutes walk to this and then the whole city is just a few minutes away via the U-bahn or S-bahn, so really convenient. Lisateave

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