Hotel Adler Madrid - Madrid

It seems not too many people know about Hotel Adler in Madrid, even taxi drivers have to double check the address as they have not heard of the hotel. But this plays to your advantage as this is a wonderfully quiet and peaceful hotel with excellent service, friendly staff and all the trimmings for a luxurious stay. The rooms are exquisite with your […] ever need catered for, the surrounding area by the hotel is very very nice and is host to many top designer shops and upmarket places to eat. All in all a most pleasurable stay, would highly recommend this boutique land of luxury. Lisateave

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GREAT LOCATION, CHARMING ROOM/HALLWAYS/PERSONNEL. ROOM SERVICE FOOD EXPENSIVE.WOULD RETURN WHEN I VISIT MADRID AGAIN.

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The air conditioning system was not heating. The standard room was relatively small. The responsiveness of most of the staff was good. The location of the hotel is great.

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Great hotel in a great location! Small and quaint. The staff was very friendly. If you're looking for a lively bar and restaurant scene at your hotel this is not for you.

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Our family had an enjoyable time in this city. We only stayed for 3 days. It should have been longer.

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The staff were very friendly and approachable and spoke English well. Our room was at the back, facing on to the access ramp to the car park, and backing on to the lift shaft, but was not particularly noisy, and we did not necessarily want a view (although one would have been nice!). The room was carefully looked after, the bathroom was scrupulously […] clean, and the added touches - turn down service (with chocolates!), free slippers, towelling robes, hairdrying and magnifying mirror in bathroom, free fruitbowl - all added to the feeling of luxury. The main parts of the hotel were also beautifully decorated, and there was a very pleasant bar serving coffee as well as drinks. In terms of convenience, the Adler is ideally situated in Salamanca, just up the road from the Retiro Park (and Metro, direct through to Sol), and very close also to Velazquez Metro. There are numerous shops and restaurants in the area. Lisateave

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Really nice hotel. Great service, perfect location.. could not be happier with it. My only caveat is that the facilities are somewhat lacking, which makes sense since the hotel is so small.

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My daughter and I recently ended our tour of Spain by staying at the Adler in Madrid - we appreciated the professionalism and assistance the staff offered to us - our room was charming - the position of the hotel was perfect and we were able to walk to all the must-see sights, yes it is a walk but surely that is part of the adventure to discover the […] city - we thank the Adler for making our first time to Madrid so special and highly recommend it to anyone thinking of staying in Madrid Lisateave

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the most friendly staff i have ever experienced in a hotel and i travel a lot. very expensive bkfst, fantastic location

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Lovely hotel in a great part of Madrid, the staff were welcoming and helpful. We booked a standard room which was spacious and well appointed, although as it was at the back of the hotel had a view of a large wall. This did mean it was very peacefull though. Only concern is that the internet service did not work at all for our two night stay, and from […] looking at previous reviews, it seems this is an ongoing issue that should really be resolved quickly in a five star hotel. Lisateave

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I lived in Madrid and have been there many times since. This is the "the best kept secret" in Madrid. My daughter stayed at The Ritz before it became a Marriott and says this is superior now. Some of the staff are from the Ritz so the level of service is like of old. Amazing customer service in boutique atmosphere in the best, safest part of Madrid […] - if you know the upper East side in NYC you would think you are there! Words can't describe how nice the staff is, how good the room service is, what a great neighborhood in Madrid you are - a terrific experience for the sophisticated traveler. Lisateave

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We stayed at the Hotel Adler for four nights. From beginning to end, the experience was excellent. In particular, the staff was very helpful and attentive which shows management's attention to detail. The room was good sized, always cleaned promptly and there was a turn down service. The hotel is conveniently located with a metro stop just across the […] street. With the recently added access to the airport via the metro, I couldn't think of a better place to stay. Lisateave

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Hotel staff were very gracious and helpful. The hotel had an old worldly feel and was very quiet. Rooms were very comfortable. I had not realised how far the hotel was from the Prado and other museums, so had to use cabs. Overall, very nice.

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Exceptionally comfortable stay. Welcoming and friendly staff made good suggestions for local restaurants and tapas bars. Loved the bathroom. Ate in hotel one night and the food was excellent, although the restaurant was surprisingly empty.We would have liked breakfast, but at €27 pp we settled for coffee and churros at a nearby cafe. Great location, […] lots of lovely shops nearby and able to walk to park and museums. No hesitation in recommending this hotel. My husband wants me to mention the lovely comfortable bed and quality bedding and pillows! Lisateave

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My son and I stayed at the Adler for 2 nights and I cannot say enough wonderful things about the hotel and especially the staff...they bent over backwards to help us with everything...superb service, exceptionally helpful and friendly staff...I would HIGHLY recommend this hotel to anyone!

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Wonderful boutique hotel in a lovely section of Madrid with wonderful restaurants and quality inwalking distance. The staff was one of the nicest and most accommodating of any that I have encountered and that is saying a lot.

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Have stayed at Hotel Adler multiple times. My wife loves the neighborhood, with great tapas and shopping. The hotel staff has been there for years, and are a wonderful resource. A huge shout out for grand service to Cesar, and Miguel. Unfortunately, the hotel is showing a bit of age since our earlier visits. However, the rooms are stellar, and the thread […] counts of the sheets are fine. We recently split our stay in Madrid between Hotel Adler and another 5 star hotel nearby. Even though we stayed on the concierge level, my wife preferred Hotel Adler. Lisateave

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Stayed from 1st to 5th June. Cannot fault the hotel or their staff however the bar and restaurant were very uninviting and we never ventured into either. We never saw anyone in the bar and actually only saw one other guest. Maybe it is because the hotel is in the business district and over the weekend it is empty. There are loads of other places to […] eat within minutes walk. The staff are superb and the rooms are clean and tidy and well presented. The hotel is easy to reach from the Airport and all the main sights are easily walkable. Free wireless Internet and chocolates. Lisateave

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Had a great stay. Staff was very helpful. Highly recommend

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I truly enjoyed our stay at Adler. The location is superb and all the high end shops within the 6 blocks around the hotel. Public transportation was so convenient. Very safe neighborhood. Hotel staff is so friendly and accommodating...

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We very much enjoyed staying at Adler. The staff was very kind and professional. The location of the hotel was great - away from the very tourist areas, but still easily accessible to those areas by subway. We used the subway all the time and it was super convenient. The hotel staff made good recommendations for restaurants - we especially enjoyed eating […] at El Paraguas ($$) near the hotel and Juana La Loca ($) in the La Latina area. Lisateave

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This was a great hotel in great neighborhood.

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Enjoyed the Adler as the location in the center of the city was perfect and being in the art and shopping district there was so much to see and do. I would stay there again anytime.

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We stayed for 5 nights at this small and comfortable hotel in an elegant part of Madrid. The room was quite a good size with a large bed and was well equipped. Our son had a smaller standard room with a smaller bed but it was equally well furnished. No silly cards advertising restaurants or asking you to save (water??) by hanging up towels. The location […] is most convenient. Excellent staff. One of the reasons we chose it was the 'free' wifi. (Why don't all hotels include it in their rates?). However for a significant part of our stay the wifi was not available in our rooms although allegedly it was in the reception area. For the price charged and the clientele they attract, this lapse was important. and should have been remedied immediately. We didn't eat in the restaurant as a result of the high prices, but we did enjoy an excellent continental breakfast in the bar each morning. Lisateave

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We had an overnight layover before returning home, so didn't spend much time. We arrived at almost midnight but they kept the kitchen open for us to order room service. Food was good. Breakfast the next morning was disappointing - very expensive for stuff I could get at the local grocery store for cheap! But other than that, it was a great stay.

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Wish we could have stayed longer. This hotel was a classic gem.

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We had a really great stay. The staff were friendly, really helpful, knowledgeable and good fun. The hotel was really lovely and in a great position to access the sights either on foot or by public transport. It's worth eating in the hotel restaurant as the food is excellent although I would go to a local cafe for breakfast as that is really expensive […] for what you're getting. When we return to Madrid this will be our hotel of choice Lisateave

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The staff couldnt be more polite and charming- willing to bend over backwards to please.The room service was so fast that I thought they must be lingering outside my room with the tea tray in hand, just waiting for my morning call. That said, the hotel is impossibly noisy from passing traffic-no gym and a really awful persistant odour in the lobby.

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We stayed at Ritz early part of week. Room was very small and service was always a little off. Checked into Adler on return to Madrid. Loved the neighborhood. We were in a non tourist area and very elegant beautiful neighborhood. Service was impeccable with all staff always trying to please and be helpful. I highly recommend hotel and the coffee shop […] down street "Gregory." Lisateave

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Staff was very accomodating and responded instantly to any request

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Charming hotel in the heart of the Salamanca neighborhood in Madrid. Rooms were spacious, bathrooms too, everything beautifully decorated. Staff were attentive and helpful with suggestions for local restaurants.

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All the extra touches, from fresh fruit and flowers in the room upon arrival to a very comfortable bed. They definitely deserve the five star rating. The only down side (if you consider it a negative), is that the location is a bit further from the tourist sites than the other hotel we used earlier; however, the Adler's location is in a very nice neighborhood, […] which is pretty quiet. I wouldn't let this discourage you from staying here - if you're using taxi's, it makes no difference. Lisateave

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Very clean and ellegant hotel with an exellent location. However, staff service level lacks for a 5 star hotel. When traveling to a foreign land, it's nice to have a friendly, welcoming staff greet you with a warm smile and professional etiquette A 5 star hotel staff should be eager to please their guests, this was not the situation upon my arrival. […] WIFI is not free as I was informed, and if you request an exchange rate at this hotel, be sure to request a receipt. My situation was rushed due to the fact that I needed to pay the taxi for the airport transfer...and I feel I was taken advantage of...I wondered if the receiptionist simply exchanged currency (at an awfully unfair rate) from her own wallet! Lisateave

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フロントの女性の英語がわかりにくく、頼んだことはきちんとやってくれるものの、少し高飛車？で雰囲気がよくなかった。部屋は清潔でお値段相応か。地下鉄を利用してもタクシーを利用しても交通の便は良い。

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El hotel Adler reune todas las caracteristicas para pasar unos dias en Madrid, realmente agradables, el servicio es muy profesional, amable y estan pendientes de los clientes, la habitacion siempre está cuidada , y el restoran tiene una cocina muy buena

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Wifi無料。バス付き。アメニティ歯ブラシもあり。 バス付きの部屋を限定で探しており、このホテルを選択。小さいホテルですが、何もかもいきとどいており、ラグジュアリーなホテルでした。フロントはやや英語になんのある方もいますが、皆親切でした。 地下鉄もきれいで安全で駅にも近く、移動にもとても便利でした。 ただ、地下鉄は階段なので、重い荷物のある空港への移動はタクシーにしました。片道25ユーロ前後です。 日本人カップル、女性向きと思われます。

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イタリア．フランスそしてスペインと3週間の個人旅行でした。 Hotel Adlerはこの旅行の 最後のホテルでしたが、主人も私も１００％満足でした。 ロケーションは買い物も食事も 徒歩で5分もかかりません。ホテルのサービスが素晴らしく、それも洗練されたサービス でした。 部屋も素敵で、ベッドのマットレスのかたさとかシーツにもこだわりをもっていらしゃるようで、快適に休むことができました。フロントデスク、べルボーイの方もとても親切で、対応が早いです。 小さく華美ではありませんが上品で行き届いたホテルとして少人数(最高4人程度）の旅行にお勧めします。 100点以上あげられるホテルです。

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