Hotel Eurostars Laietana Palace - Barcelona

This was a great stay. Room was very clean and although small, it was very comfortable. They have a cute cafe at bottom. City centre is walking distance. FREE wi-fi. Friendly hotel staff!

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Service was great; room quite small

The main reason for choosing this hotel was its location, being just 10 minutes walk from Placa Catalunya where the airbus terminates. The level of cleanliness was fine, the help at reception was excellent, well informed and friendly and the price was OK. We didn't eat there so we cannot judge that aspect. The TV set was excellent but Spanish programmes […] are fairly awful and English language films are dubbed, as in France and Italy which should be made illegal. We would certainly stay at Eurostars Laietana Palace again. Lisateave

Good hotel in great location. A little noisy if you are overlooking Via Laietana but still worth it as you are right near Born, Barrio Gotic, the port etc... My only complaint really: the beds are too hard!

the hotel is under major exterior renovation at the moment. the front side room views are completely blocked. meanwhile- the a/c is not operated at the moment, the other hotel not like that under such not ideal conditions - the staff still allocate the front side room, even they have the back side room available - which is not a very nice gesture... hotel […] staff are not flexible at all. very strict on the late check out, even under non peak season.. hotel is very old... with the price you pay you can get a better choice!! Lisateave

Good location next to Metro station and easy walking distance to the port and beach area and through carrer de ferran. breakfast expensive at 13 euros burt there are plenty of good coffee shops offering breakfast at 2-3 euros nearby. Room clean but rather small and aircon is only turned on in April so it can be a little warm in the spring.

This hotel was within walking distance to many of the site and shopping, and close to the metro to access the other sites. The staff's English could have been better, and they could have been more helpful or informed, but they were all very nice. Wifi good, beds comfy, bathroom clean, etc. Nothing specifically stands out but it was an overall good  […] stay. Lisateave

Nice hotel well located at the edge of the old city. The hotel was being renovated and our request for a room in the rear section was honoured. Close to Hop on Hop Off Bus Stop

we staid at the Via Laietana for 4 night; the first night on the front part of the 6th floor and the rest on the back of the 4th floor, and as all the recommendations said - it was worth the move (we had to pack our bags and in the morning and the hotel staff brought them to the new room when it was ready). the room was very clean, OK size and nice […] view if the roman wall, GREAT location with metro on the corner and bus in front to all the places you need to go, and 2 minutes walk from the Ramblas and nice markets, and the touristic places of interest. the staff was very help full and as promised - free WiFi in the room - slow but good for the skipe we needed. Not as promised - many things that where not supplied in the room although said on-line to be included in all standard rooms: bathrobes, slippers...ext... so don't count on it - they didn't give it to us even when we asked for it at the front desk (after 2 days we got one pair of slippers for the two of us when the rooms have no carpets on the floors so bring your own or lots of socks. the bathrobs wheren't even an option, they just didn't have any.) we didn't take the breakfast option - and recommend you to do the same and go next door to Lisbon cafe or to the Santa Caterina market ( 3 min walk) for grate options for no more than 5 euro. so all in all - great location, great price, good service but not really a 4 stars hotel, but we will definitely go back there next time in Barcelona. Lisateave

Good position for ramblas,beach and main shopping area. Hotel under renovation,so covered in scaffold at present. My only concern was that we were freezing all night ,as the air con heat setting didn't seem to work.even with extra blankets it was still freezing.otherwise the room was fine,large by Barcelona standards .Good price by comparison.

Very satisfied with the location of this hotel. Excellent to be able to be right in the center of town. Very close and convenient to the beach, Metro, tour bus and tons of shopping. Next to a neighborhood market and ready access to bank. Very convenient! However, The furnace was unreliable...we froze and then roasted...after 4 nights couldn't get it […] regulated. We were on the first floor and heard all the noise from the street as well as everything in the hotel...the walls were paper thin. The shower was open resulting in water all over the floor. Bed was uncomfortable. Service was acceptable, basically clean room Lisateave

A very clean, beautiful hotel with English-speaking employees. The bed was very hard, yet, everything else was perfect...from location, to cleanliness, to helpfulness. I would definitely stay there again.

hotel room we were in was just too hot and no thermostat control. you can open the windows but you'll have to deal with the street noise. excellent location and very hospitable staff. breakfast menu could use some new stuff. there should at least 2 PC with internet on the lobby for a 4 star rating. it's more like 3.5 eu standard, us standard at the […] most is 3. Lisateave

Great location...in the Gotic district, half a block from Metro. Great resturants to the east and great shopping to the west. The beds are hard but we slept fine. No back aches etc...maybe I should have this bed at home!

Good location and facilities. Near Barcelona Cathedral and Picasso Musuem. Staff was english speaking, plenty of bars and irish pubs in the area. Close to the metro.

great location and service i took a room for single that was a littile bit small

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After a painful search of weeding through all of the reviews of all the other hotels in the neighborhood, I couldn't settle on a hotel based on horrific reviews. A friend who is a cruise specialist recommended Hotels.com. The reviews were helpful and I asked for a room on the back (which faces the old Roman wall. The room was very quiet, within walking […] to distance to all the markets and restaurants, and a short ride to the Cruise Terminal. The only thing I recommend is not to take the taxis from Plaza Catalunya to the hotel. This is because my luggage was thrown to the inside curb. Lisateave

The hotel has a perfect location, close to the center without being in the middle of everyting. Close to the metro station - a big plus. Conditions in the hotel? Good service, had breakfast outside for experiencing the city and saving some money too. Aircondition was not working that well, even it was november it was a bit uncomfy to enter the room […] after a long walk. You may get a lot for the money, but what you are paying is the location for sure. For two nights was ok, but I wouldnt stay there the next time I visit BCN. Lisateave

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This was a perfect hotel for my husband and me for a week's trip to visit our daughter who is studying in Barcelona for the semester. We read all the reviews about it being on the main street and, therefore, loud, so we were expecting that. And it was, but I would go back anyway. It was clean, everything worked, the bed was comfortable and the staff […] accommodating. It was small, but most things in Europe are small compared to the US. It was fine. Lisateave

The hotel is in a GREAT location, the hard beds were actually really good for my back & the maid service was excellent . . . and that's where the good portion of my review ends. I asked for a non-smoking room & the room I got ended up smelling entirely of smoke unless I left the AC on constantly. The TV didn't work & there was no clock in the room […] which was extremely annoying. They were also very biased about their "visitors policy" -- on several occasions my friends walked in with me no questions asked, but on other occasions if I walked in with a friend who didn't look like they could possibly be a tourist with $$, the front desk harassed them for their passports on the spot, assuming they wouldn't have a passport on them. When they could provide a passport, suddenly the policy changed again & they still couldn't enter the hotel. Luckily, my friends were staying just down the street at an amazing hotel where I ended up spending most of my time anyway. If I didn't have access to their hotel I might have really went nuts at the hotel I was actually staying at! I think if you go in not expecting much & don't end up spending a lot of time in your room, the Laietana "Palace" will serve its purpose as basically just a place to sleep. Lisateave

Centrally located,accessable public transportations and acceptable room rates.FREE internet. What else you'd look for?

Just a wonderful hotel, if you enjoy European accommodation. Bathroom had bidet, accommodated early check-in for us, really good English speakers on staff. This was a great, comfortable hotel.

4 stars...nah! good location and got the room for cheap so couldnt really complain for the night...could hear the next door couple snoring and the traffic in the morning woke me at 7am.. so my advice..find somewhere cheap and safe for your bag and maybe to shut eye for a moment, theres just too much to see and do in this place to worry about hotels […] ! Lisateave

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The hotel is an easy walk to the Cathedral, Catalan Music Palace and Santa Maria del Mar. Good tapas bars in the area too.

I was very happy with my choice to stay at Laietana Palace. The location was perfect to explore the Gothic quarter and Las Ramblas or the beach/port area in opposite direction. The reception staff were very friendly and helpful.

we spent 2 nights in the hotel, didn't take the breakfast option. excellent location, clean room, free wifi including a laptop in the room without extra charge. only down side was we didn't get a double bed and the two beds kept sliding appart

Walk to major shopping, historic sites, the beautiful Med Sea and wharf from this hotel. Metro across street as well but we never needed to use it. Super helpful staff. Winding little streets outside your door and a cool Flemenco 17th century bar and show around the corner. We decided to stay a 3rd night and they were booked but found us another room […] close by. Busy place but for a good reason! Lisateave

Small hotel conveniently located in the central Barcelona district. Within walking distance of Las Ramblas, the beach, metro stations, and many visit-worthy sites. However, my room was facing the street and was noisy through out most of e day and night.

This hotel is really well located, ask for a room at the rear. Staff were terrific.

We found the hotel to be centrally located to many of the tourist attractions. The staff were helpful with our transportation requests and inquiries. It would have been very helpful to have the telephone instructions in English in the hotel room. We ended up having a very helpful manager placing our local call for us.

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We were looking forward to staying in this hotel however we were very disappointed with the room. The advertisement said there was a balcony, however it was a 6 inch ledge that we couldnt even stand on. We booked a room with a bath however were given a shower, and when we asked to change we were promised one the next day however it never eventuated […] and the staff seemed a little impatient and rude about us asking. For the price the room was tiny, however the location cannot be faulted, it is right in the heart of the Gothic Quarter and a close walk to pretty much everything. Lisateave

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Great location but very noisy. No real amenities. Our room had uncomfortable beds but we weren't in them long. Very clean and maybe a little overpriced.

Good hotel within walking distance from most of the sights - but dont leave your luggage at the desk on the last morning.

Great location but on a busy road. We were lucky enough to check in early and requested a quiet room on a high floor. We were on top (6th) floor so we had one of the lovely rooms which were slightly bigger and had the windows kinda in the roof and a jacuzzi bath (which didn't work). Sadly the beds are so ridiculously hard/ firm that after the first […] 3-4 nights we both had terrible back ache. Also they are only double beds so are just too small as well. The lack of air conditioning in the room made the nights quite unbearable at times and this was in late April, so I would definitely not want to stay here any later in the year. I asked about changing the beds in the room and they let me see various other rooms and see if the beds were any softer but - as they had already explained to me - all the mattresses were the same. I like a fairly firm mattress but these were just so very uncomfortable. So the heat and the beds were enough for me to not want to return to stay at this hotel, which is a real shame. Also, I'm not sure why, but the sink and the bath both had the plugs missing. I had to request these separately and only was given one for the bath (which didn't fit the sink). Its ridiculous that you can't have a wash in the sink of a 4 star hotel due to lack of a plug!... this is obviously a known problem as I eventually found a sink plug on the maid's cart in the hallway one day so I took this and used this in our room!! So daft. Other than that I thought it was a lovely hotel, great staff, well kept, nice decor, great wifi access even in our room and free internet access in the lobby although there was only one pc to use. Lisateave

The Laietana Palace Hotel is right in the centre of Barcelona. A short walk to the famous La Ramblas. Also a pleasant walk to the harbour. Plenty of things to see and do.

The room was about half the size of a normal American hotel room. The shower was dangerously slippery. Awesome location close to La Rambla and the Gothic quarter.

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Staff was very friendly and helpful. Rooms are not very large, but they are comfortable and clean. Reasonably priced. Rooms on lower floors are noisy becuase of street traffic.

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The hotel is conveniently located near the city centre and the rooms were not huge but clean and comfortable with wifi access. When we arrived there was a slight mix up with the booking due to a cancelled flight but the staff were extremely helpful and sorted everything out for us straight away, The reception staff all spoke good English and were very […] helpful. Over all a great experience & we would definitley recommend. Lisateave

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Great location close to both the city and the sea. The hotel was clean, staff friendly and the room (although a bit small) had everything you would need. There was no facility for evening meals but there was plenty of choice close by

The hotel is really close to the major sights and most things were between 5-20 minute walk. Our room was very tiny and the floors were dirty. The bed was very hard and squeaky but the bathroom was clean. I think there are better hotels in Barcelona for the price, but it was over an ok hotel.