Best Western Plus Victoria Park Suites - Ottawa

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The hotel is well maintained, modern, close to pubs and restaurants and the staff is friendly and helpful.

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Great Accomodations. Beautiful breakfast

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Stayed on business and enjoyed the hotel. A quality breakfast was included and the property was very clean. Good shower which is one of my usual pet-peeves. Good restaurants and pubs within walking distance on Bank Street.

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Efficient service at the desk. Great beds with Great sheets. Nice updated bathrooms. Convenient to downtown and Parliament Hill. Will stay again certainly.

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The rooms are fantastic in this hotel. Service very good too. Same quality as rooms you would find in much more expensive 4 star hotels. And very clean. Convenient to highways, a relatively short walk to downtown. Neighborhood itself not the greatest, not too many restaurants in the immediate area. Parking costs at hotel itself, though, very expensive, […] around $17/night. Could be more variety at continental breakfast. Lisateave

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Everything good with one exception. Paid for indoor parking. Came home about 10:45 p.m. and there was no space left in garage. Another person was driving around with the same problem. Parked in funeral parlour lot across street. Also, my room key would never open garage door -- had to call for help each time. Charge for garage was deleted from my b […] ill. Lisateave

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Staff was very courteous. We enjoyed the continental breakfast.

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Excellent for getting away with the better half for a night

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we were in Ottawa for a funeral in the family. We appreciated the site of your hotel, as we were not familiar with the area. Room was more than what we expected - kiitchenette well supplied, and comfortable and quiet area. On two occasions I was assisted by your staff on where to go for directions and other things we needed to find. Delicious breakfast […] provided (which we did not know was included ), and a peaceful, clean and quiet stay. We will most definitely look for your hotels the next time we are out on holiday, or family trip. Thank you very much for a comfortable place, which eased our stress. Thank all of you for this. Lisateave

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I have been traveling extensively across Canada lately and have been staying in many Best Western Hotels.........for the most part I believe that this chain provides good and courteous service and excellent value for my requirements.......I believe that the Victoria Park in Ottawa 'raises the bar' an extra notch ( and that in competition with larger […] and more expensive hotels that I have stayed in in Ottawa).......well done. Lisateave

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Complimentary continental breakfasts were delicious and plentiful. I particularly liked the feature of being able to select time and scope of housekeeping with a door card each day, which I wish all hotels would have.

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Excellent in all areas. No complaints. Friendly helpfull staff and very clean room.

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The room was comfortable and clean. The Front desk was helpful and efficient. The bed was comfortable, the complimentary Globe and Mail was nice and the parking was easy. The wifi was a little slow but not unusual. We would come back.

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Decent hotel at a reasonable price.

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Our stay was just for one night, but everything was more than satisfactory. Didn't get a chance to use any other amenities, so can't comment on those.The staff were polite and helpful and the room and bathroom was clean. Breakfast which was included was a nice bonus.

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The hotel was a 1/2 hour walk to Parliament Hill and Bytown Market. Complimentary breakfast was basic but more than adequate, including eggs, bagels, sausage patties, fruit salad, yoghurt. Underground arking, which was cost extra, was secure and convenient. Room was spacious and clean, with small fridge and microwave. Staff were friendly.

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Nice, clean and modern, used free parking on the street friday - sunday, close to downtown, free internet and breakfast made it even better stay...

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There were little touches that made this hotel superb for me. - I could listen to my iPod and use it to wake me up in the morning on their iPod compatible alarm clock. (I really, really liked this because usually the radio reception stinks on the clock radio). - The radio, by luck or design, was tuned to CBC Radio 2 so I got local news, as well as […] good radio. - Room safe for your valuables. - Power bar that was easily accessible on the desk in the room to plug in my laptop, cell phone, etc. - All of these rooms also have a mini-kitchen that is well stocked with glass (not plastic), microwave, sink, etc. - Gender specific sauna off of the workout area on the top floor. Nice touch. Need to go a little ahead of time to turn it on if you think you're going to use it though as it's not always on (that would be a waste of electricity). It heated up quickly while I was working out and there's a shower a mere two feet away. I walked down to the eternal flame on Parliament Hill and Byward Market. There was lots to see and do in the neighbourhood, a grocery store and liquor store nearby, a YMCA (wish I would have brought my membership card) and public transit is pretty amazing. I saw some comments that people thought it was a sketchy neighbourhood - I didn't think so at all. It's not suburbia and so cleansed of all urban life. I was walking around as a single, older woman at night and found there were lots of people walking around. Never felt uncomfortable at all. Lisateave

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We loved the actual hotel for its cleanliness and I have stayed at alot of Best Westerns in Canada and all through the USA, but our room was very very dry and HOT!! We were there in mid November so it was cold outside.The water from the shower was just a dribble and it took a couple of minutes for the hot water to actually turn warm. The last day my […] husband had a cool shower because there was no hot water at all. We went to the front desk to let them know about the hotness of the room and the shower on the 2nd day. When we arrived back there was a notice that said it had been fixed and for a couple of hours it wasn't as hot but every morning we woke up with dry sore throats (we had to turn the heat right off but the baseboard element was still burning hot????) The shower was exactly the same and we only had 1 more night so we figured we could make it through. When we checked out I let them know at the front desk about all the problems and maintenace saying it was fixed and it wasn't and the lady did apoligize. We both agreed we would not stay here again when visiting Ottawa Lisateave

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The staff was extermely helpful and pelasant. Free internet and breakfast certainly are a selling feature.

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This is a good hotel at a reasonable price in a convenient location within easy walking distance of everything in downtown Ottawa. Our only complaint was that the room was too warm - had to run the air conditioning in November! Warm air came in around the poorly sealed door to the hallway. Breakfast was good - real china and cutlery, not plastic.

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Friendly and accomodating staff, extremely clean and comfortable room and beds are fantastic. Breakfast and coffee is absolutely mwonderful.

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only minor complaint was it was quite warm, but we were able to open the window to cool off. Complimentary breakfast was excellent. Safe in the room was very useful.

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This hotel is very clean and the room was very nice...Staff were friendly and helpful..a reasonable walk to all of downtown Ottawa.. I would definitely stay again.

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We were really pleased with the Best Western. We had booked two rooms and when we checked in, one was up-graded to a suite. The rooms are modern, well-maintained and nicely decorated, more luxury than we expected for the price. In-room flat screen tv's; wi-fi upon request. I wanted to take the bed home with me - it was that comfortable! Breakfast is […] included. It's a serve-yourself area with both hot and cold choices of pretty basic breakfast items. It was very busy at 9:30 a.m. Sunday morning; more tables & chairs out would be helpful. Lisateave

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My girlfriend and I enjoyed our stay at this hotel thoroughly. From the start, the reception staff received us warmly, which was especially nice considering the chilly November evenings. We were then amazed at the ample room area, as well as the amazing condition. Everything was clean and great, without any sign of wear and tear. The bed was amazing, […] and it came with two sets of different pillow types, helping us to sleep off our fatigue that night. While the breakfast spread may not be the greatest in variety, the hotel made up by providing excellent quality as well as constant refills, ensuring that we did not have to wait long for the hot piping French Toasts. As my girlfriend and I had wanted to leave Ottawa in the evening and still spend the afternoon touring, the staff was more than helpful in making arrangements such as storing our luggages and ensuring that everything was good to go. This is the best hotel stay I've had so far in Canada. Lisateave

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I will definitely be back.

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The breakfast included in the price of our room was a very good add-on to the cost of staying here. The location was excellent to catch Event Bus 401 to go out to Kanata to see shows at Scotiabank Place. Ottawa transit Bus #14 was easy to catch to go up to the Parliament Buildings and Rideau centre. Elgin Street with Deli shops and a small wine store […] were just a five minute walk away. We were extremely pleased that we stayed here!! Lisateave

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Definitely "functional" if you plan to visit the federal parliament area (no need to take the car), some restaurants around. The hotel is clean and you get the value for the money, the breakfast is also very correct.

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Awesome hotel. Friendly staff and clean room. I was there for one night. Close to Parliament and downtown York street about a 7 minute drive. Great breakfast and easy underground parking. Would stay here again in a heartbeat

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This hotel was fine. Good value for money and comfortable enough. Location was good for both walking into the city centre (and for a run along the canal too) as well as quick access to the main highway. The underground parking was reasonable ($17CAD/day), comparing to outdoor car parks nearby which were charging from $15-20/day. The breakfast buffet […] provided a decent selection. Also free WiFi throughout the hotel was nice to have too. Lisateave

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We were in town visiting universities for the weekend and stayed at this hotel. We found the hotel very clean and comfortable. There was a kitchenette in the room, which was handy for snacks. There was also breakfast included and not the usual stale pastries and apples. There was French toast, eggs, sausage, an assortment of breads and muffins. The […] coffee and tea was excellent. This was an value added extra we appreciated. We found the location of the hotel was very central and made getting around simple. Parking was available, but the desk clerk mentioned it was after 6 on a Friday and we could park on the street for free, a tip we very much appreciated. We will definitely stay here again if in Ottawa. Lisateave

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The hotel is nice, close to Bank Street and downtown. Its clean, friendly etc but its on a main road and I found it REALLY noisy all day and night. It was really hard to sleep, so if you stay, ask for a room that does not face one of the roads.

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I had a great stay. Was the first time and was very impressed. Very friendly staff and there was no problem getting a little bit later check out. Would definately stay again.

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Walking to parliament hill around 15 minutes, also rideau canal. Public transit very convenient and easy to use. Continental breakfast had good choices. Museum of Man two blocks walk. Quiet neighbourhood at night. Good kitchenette with microwave.

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Everything was fine, except for the unchanging breakfast offerings. Everyday it was exactly the same kind of eggs, sausage, fruit, etc. Some variety would have been very much appreciated!

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Hotel is very convenient, well located, staff is very polite and helpfull, parking is inside hotel but you have to pay for..rooms are very clean and confortable,breakfast is variety and healthy, in general Hotel is really nice and warm for short term stay.

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Would be nice if there was a pool ... Other than that the location is perfect and the service is great... Nice free breakfast as well... Only complaints are I had trouble finding a parking spot in the garage of which I paid for parking... It worked out in the end so all was well. Also the WiFi in my room had a very weak signal and would only work near […] the front door and bathroom area... They need to invest in a signal booster!! Lisateave

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Good rooms. Excellent value for money Breakfast ok only

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We were very happy with our stay here. Everything is relatively close by car, on foot or public transportation. Staff was first-rate.

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It's a very nice hotel. They have a great complimentary breakfast in the morning including hot items. The rooms are clean and the staff is very friendly and helpful. My only complaint is the parking. Do not bring a large vehicle!!! The parking garage is very cramped and difficult to manouver in when it is full.

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I think you get back what you paid here. The brekast is just a normal one. Rooms are clean. The small kitchen always helps. The epople are very friendly. I woulg go there again. The breakfast area gets crowded.

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Good hotel, Friendly staff ,always willing to help,always busy cleaning

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