Hilton London Stansted Airport - Stansted

Staff were very unpleasant to deal with.

Great

Very disappointed. The shuttle comes once every 30 minutes, so picture yourself standing in the cold wind, no taxis available unless you've pre-booked. 3 miles from the airport, so no way to walk. once you're there, you are stranded. Crummy seeming hotel, not like you would expect a Hilton to be, as they are at larger airports. Cheap airport, cheap […] hotel. Lisateave

suits for overnigh visit, there is nothing else to do

location ideal for airport and parking arranged via office in hotel so no need to bother with car before catching bus to airport.

Attracted by the very competitive rate soon found that extras eroded that advantage. Restaurant food way below 4star but breakfast definitely 5star. So if possible, dine out, breakfast in! Shower head needed repairing as it was worn and loose.

confortable for travellers in and out clean, friendly staff, conveniently located for the airport vicinity

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We stayed in hilton hotel stansted for 3 days and 2 nights and i must say that we din enjoy our stay as much we did in other hotels like marriot! we felt that even Ibis was a better one.For one reason that we arrived a little early at the hotel and we were made to wait for nearly 3 hours to get a room and when we finally managed to get one the room […] was not great. I was not sure if the toilets were cleaned for us cos the toilet papers were not refilled and even stuff like bath gel were missing but were there the next day they cleaned our room!!. Also most of the hotels provide their bus facilities free of charge while hilton charges 2 pounds to the airport every time!. All in all i would never recommend this hotel to anyone i know and would not go there myself. Lisateave

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Nice room, comfy beds. However, there wasn't enough toilet paper, the remote for the TV didn't work properly, there was a strong smell of tobacco smoke from somewhere, and the bath mat was dripping what I desperately hope was just water from the previous inhabitant on my head while I took a bath. Those are details that really should be fixed in any […] hotel and especially in a Hilton. The shuttle bus to Stansted Airport worked well, though. Lisateave

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We chose this hotel to stay in overnight when we arrived in London before heading to the city because of its convenient proximity to the airport. We were disappointed by the 2eur shuttle fee--in our opinion, the short distance between the airport-designated hotel and the airport should render this a complimentary service. We were also unhappy with the […] surcharge for Wifi. Otherwise, the hotel was fine. Lisateave

Very good hotel

1) They take disposition although they charged Your credit card and got paid. 2) Nobody even bother helping You with your lodge 3) The Hotel very noisy even though we asked specificly for a quite room. Air plane sound all night 4) No parking lot if you are not a "Honour Member" I looked for 30 min for a lot. Total dark parking lot. 5) The parking boom […] was brokes so we almost got late to our appointments 6) Awfull smells in the hall 7) Bad Wifi still not for free! 8) When we asked about the break fast they said with a bad enlish its included and we will charge Your credit card!!!!! What does that mean? 9) The room are so narrow we could barely pass thru when a waredrob door was halfopen. And none of ous are oversized or so.. 10) The elevator was so d...m slow. 11) No business cards in the reception... in case You want to give Your adress to somebody or a cab.. 12) I could go on but I think You get the point... Lisateave

Excellent value for money. Superb food. Leisure facilities ideal. One thing to double check on departing the hotel make sure they have not charged you twice. We paid through Hotel.com and then they wanted to charge us again. Otherwise I would recommend the Hilton Stansted.

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Convenient location, has a gym, clean and comfortable. They charge 3.95 for a bottle of watter in the room which is not even cold. There is no fridge in the room. The water taps in the sink don't mix the water correctly and you either scald yourself or freeze. No toothpaste in the toiletries provided, but you can buy it at the machine at reception. It […] just seemed they charged for every "extra". Lisateave

Good value for rate I got, but not as good as previous stays. Got allocated a disabaled room and staff unwilling to move me. Hotel also cold which is most unusual for a hotel. Not up to Hilton standards, more of a premier lodge/motel feel. Good gym & warm pool though. Changing rooms and lockers/showers etc etc all in need of a major make over. Have […] been the same over the 12 years I've been here and really deteriorating now. Come on Hilton - pull your socks up and keep up to usual Hilton standards. This hotel is letting your brand down. Lisateave

we stayed here because it was close to the airport Stanstedt. Positive: beds are very comfortable, room is clean, there is a cofffe and tea pot. It is just 10 minutes from the Stansted airport and the hotell has own shuttel buss which costs only 2 pounds. YOu pay that to the driver. I didn´t wanted to wait on the way to the hotel so we took taxi. Shuttle […] I used on the way to the airport and it was going very well. Negative: breakfast is not included. No other restaurants around. I haven´t use their pool and haven´t had any breakfast cause of our early departure so I can not comment it. I really liked this hotel and can reccomend it if you have to get up very early to catch your flight or if you arrive late and don´t want to travell to London in the night. Lisateave

If you're staying at a hotel at Stansted, you probably aren't looking for anything much but a bed, internet, and food. The hotel provides comfortable beds, and actually pretty good food at prices that aren't outrageous. The internet front is not as good - they charge per day, and reasonably substantially. The internet was also offline the morning of […] my departure - the upside of which was a quick and no hassle removal of the charge from the bill. The shuttle only goes every half hour, and the airport departure location is very hard to find. After finding it, I skipped the wait and took a taxi. Lisateave

I really had high expectations, but afraid Hotel did not meet them. Not very good meal in Restaurant, and the prices were exorbitant!! Singuarly unimpressed.

There is no wireless that's free! You only get a half hour in the LOBBY and that doesn't even work properly. Breakfast isn't that great Hotel is a bit small Jacuzzi was nice

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The staff were excellent, as was the English Breakfast. Parking charge was a bit high if you are resident, should be free. WiFi also expensive.

The hotel is not that near the airport. You have to take the hilton shuttle, which they charge you both ways. The wifi only works in the lobby, and they charge for it as well. On top of this, the service level is long from satisfying (although I had low expectations). I come to stansted often but I will never chose this hotel again.

Great hotel if flying in/out of Stanstead for quick stay. However, was not aware that bus to/from hotel costs £2 - not much I know, but I didn't have £2 as all money in Euros so bit of a pain! very comfortable room.

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This was a very poor quality Hilton Hotel. The pool was very dated, as were the terrible changing rooms we had to endure. The rooms themselves were actually very clean and tidy and relatively well equipped, however for a 4 Star hotel and at this price, I expected a little more. There was no Mini-Bar and the pillows were just terrible. The breakfast […] was however very nice and the breakfast area/ bar were also very nice, however the bar prices were unbelievable - This along with the overpriced stay itself means that I will not be returning. Maybe little more than a Travelodge as I have stayed in better 3 Star hotels than this. Disappointing in all. Lisateave

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Comfortable beds, room clean and nice, staff really helpful, breakfast quite good (black pudding omg).

PERFECT FOR LONDON SHORT VISIT...

Perfect stay for early flight Friendly and efficient. Rooms were clean and really nice. Breakfast was great. No complaints

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Close to airport, very convenient! Clean room, great breakfast, and service very friendly.

My friend and I stayed at the Hilton Airport Hotel in Stansted for only one night, so my impressions may differ from other experiences. But the room we slept in was really small and not a hundred percent comfortable. The lock on the bathroom door was damaged and there was no wardrobe. The beds however were perfectly fine and the breakfast was a blast! […] Impressed me a lot. I also want to mention the shuttle service which is a nice offer. Since it's an airport hotel one probably won't stay there for more days - in this case the hotel is okay. But to be honest, I would have expected more from Hilton - especially for the rates they have. Lisateave

This hotel was perfect for my overnight stay. The reception staff were very friendly, the room was nice and had all that one requires, the bed was extremely comfortable. However, the highlight without doubt was, in my case, the included breakfast, absolutely superb! In hindsight, instead of hiring the rental car at the airport and driving to the hotel […] I should have taken the hotel shuttle from the airport and picked the car up the next morning. Apart from not having to find my own way to the hotel it would have been more convenient and cheaper as overnight parking fees apply at the hotel. Lisateave

Very nice hotel with midern amenities. Rooms are a decent size and bed was very comfortable. The a la carte menu in the restaurant was a bit limited as there was a themed menu on for the evening, however, the food was fresh and tasty albeit a bit pricey.

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The hotel is well appointed, the room was bright and clean. The staff were very forthcoming and helpful. There were lots of families staying, so a game room or pool would be great additions. My only complaint is that the water pressure in the bathroom sink was so high we were frequently doused!

We were very satisfied, yet again, with the Hilton at Stansted. On other occasions we have stayed in one of the competion hotels. Having paid the same price there is no comparison the Hilton wins hands down. The restaurant at the hilton is far superior the the 'other place' where we were very disappointed. And this is from someone who used the competition […] hotels around the country regularly before retirement. Keep up the good standards, we will be back. Lisateave

For my one night stopover this hotel was perfect. The staff are very professional, friendly, & helpful. Food available in the restaurant or lounge - prices are what you would expect at this standard of hotel. The food was good & breakfast was excellent.

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After a 9 day Europe tour and a late night flight, my overnight stay at your very comfortable room with my wife and daughter was superb. Breakfast was delectable and we enjoy it very much and having recharged ourselves, were set to move on to Cambridge. Special mention goes to Carol (Managing the restaurant) who was very understanding and attentive […] to our needs. Warmest Regards Lisateave

Just the one night stay to adjust to timezone change and the bed was great.! Room was spacious and clean. Only had a 15 minute break to satrt breakfast and catch the airport shuttle and the kitchen staff were extremely pleasant and helpful. The breakfast selection was one of the best we have had worldwide for this standard of hotel. The breakfast staff […] are a credit to this hotel Lisateave

Very clean hotel Friendly staff and right next to the long stay car park for the airport. Only one advice, don't buy the alcohol, it's very pricey £9.00 for two ciders