Comfort Inn and Suites - Great Falls

The main thing I would complain about was the breakfast hours - which are from 6:30 AM - 9:30 AM - I think it should run longer (11:00) since many people (like us) use the hotel for a getaway and hate having to get up early to go and eat before they shut it down. But, it was a tasty breakfast nevertheless. Otherwise, the hotel was clean (however, we […] did find a bug on the one bed but did some research on the internet and found it was NOT a bedbug - just a curious little beetle). The room was a little tight - with the desk being RIGHT at the foot of the bed - making it hard to walk by it or sit in the chair without banging into the bed. Poor setup in my opinion. Hotel staff was very pleasant - I forgot my toothbrush and they gave me one at the front desk and let us put our freezer packs in their freezer (as there was no freezer section in our tiny little fridge in the room) - so that was awfully nice of them. Nice stay all in all. Lisateave

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The room was a little small, however the room was very clean. The staff at the front desk were very friendly and efficient.

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Staff very pleasant. Shuttle service very prompt!! Room a little cramped. Very clean though.

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Staff is friendly &courteous definitely would stay again.

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The hotel is overall pretty good, clean, rooms are good, the pillows they provide are the worst I have ever slept on, take your own guys!!! Other than that is was good.

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This is a very comfortable hotel in a great location. Staff is warm and friendly!

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The website is very misleading i booked this hotel cause the website said there was a pool but after checking into the hotel and found out no pool i was very upset

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Really everything you'd expect in a mid-price hotel and not much you wouldn't. My only real complaint was that it was really difficult to get the tv to function properly, and I'm not an old or noticeably tech-challenged person. The location is just off the interstate and near lots of shops, restaurants, and a movie theater, although on the downside […] the area has a definite suburban strip-mall feel. Lisateave

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Very Comfortable. Good Location. Easy and Secure Access.

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The staff was very friendly and helpful. From the front desk to the shuttle driver. We stayed a night before heading to Vegas. I would only recommend that you bring your own pillow, they have the cheap broken up sponge pillows that made it challenging to get a good sleep. Very clean and well kept building, breakfast was surprising good, the standard […] microwave eggs, biscuits, gravy and bacon was quite tasty (compared to some microwave breakfasts at other hotels I've stayed at in GF). Get better pillows and I will have no complaints! Lisateave

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We had a nice stay room was clean and staff Was helpful..will stay here again..

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The staff was very helpful, for example in telling us about nearby restaurants, and how to get to them. I enjoyed the fresh coffee available in the lobby at all times, and the breakfast was great. Hotel was very clean. It was nice to have a fridge and microwave available in the rooms. I would definitely go back to this hotel.

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It was a little cramped for space in our room but thank goodness it was clean and the staff were very friendly. We enjoyed the breakfast and how comfortable it was. Our fridge had a smell but as long as u opened it fast u were fine. Clean is an understatement . I'd stay again no problem.

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Location

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we had a king size bed and the mattress was to hard, had a very disturbing sleep. Everything else good

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Enjoyed the stay - due to number of teenagers staying, I assumed I would be awake all night with noise -- not so, very quiet and the breakfast was the best I have had while on the road. Would stay again.

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Our stay was uneventful but pleasant. It would have been nice to have some sort of entertainment in a lounge in the evening, but perhaps that will happen in the future. The price was a little high for us as we are seniors on a fixed income but all in all, we would stay there again.

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Excellent place to stay. Very friendly & helpful staff. The room was very clean.

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Cozy room, great beds, unique room shape. Little above average than the usual. Good breakfast, lots of choice, hot or cold, large eating area, no complaints.

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A very nice, clean hotel. A very good breakfast is served.

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I spend about 24 nights in hotels per year. This was a top 10%. Pleasant staff, above-average hot breakfast, comfortable bed, nice flat screen TV, good shower, and an easy location made this a pleasant experience. I would easily stay again and recommend to friends.

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Enjoyed our stay- staff friendly. Tight fitting double queen but adequate. Breakfast included- with sufficient choices.

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This hotel was convenient to shopping. The beds were quite comfy, but the room was definitely not as clean as we would have liked. There were greasy fingerprints on the phone and accumulated dust on furniture surfaces. The carpet was a bit iffy. We had little contact with hotel staff, however the front desk person was very nice. Overall, the hotel was […] okay, but a little pricey for what we got. I would probably try a different hotel next time. Lisateave

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We stayed 2 nights at the Comfort Inn and Suites in Great Falls, and would not hesitate to go back. The hotel has had a complete renovation from its' previous life as a Holiday Inn, has a great location, and the staff are very courteous and friendly. The room we were in was very clean, and we found the beds very comfortable. The included breakfast is […] also very good, with a range of hot and cold choices. Lisateave

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We would highly recommend this hotel. It was close to restaurants and shopping. The front desk staff is what made our stay even more awesome!! They were so helpful and a pleasure to deal with!! There isn't anything I could say bad about this hotel. We would defenitly stay there again and recommend it to our friends!!

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Nice quiet neighborhood! Clean and neat property - excellent customer service! We were more than pleased with our stay there.

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The hotel looks nice from outside. Golden Corral is 50 feet away. Convenient for dinning and shopping. Fitness room is tiny. Game room has two coin-controlled gaming consoles, a table tennis, and small gaming stuff for kids with pasts missing. You have to ask the front desk for paddles and balls. Paddles are almost wooden without rubber pad, very cheap […] ones, worse than what you can get from Dollar tree or 99cents store. Breakfast room is big and has good full selection of continental breakfast. Recipient seems not friendly and busy in doing something else other than taking care of business. Ringing the bell is always a must to get attention. Lisateave

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A pleasant stay for couples or business traveler. It would be a great hotel for a family if it had a pool. Very clean and updated features all around.

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rob at the front desk was awesome,he directed me to the proper restaurant that we wanted only around the corner,after driving 650 miles that day it was nice to relax in a very nice and clean room,,,awesome,,,we will be back one day,,,,

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We came in later in the evening and left before breakfast was served, but the condition of the hotel and room and the friendlyness of the service staff made our very short stay enjoyable after a long trip and before a long plane trip. Thank You

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i would stay here again

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enjoyed the new look of the lobby and room colors were very modern.

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We were greeted warmly by Randy at the front desk upon arrival. The hotel has been renovated recently and it shows. The room was cozy and comfortable. The location of the hotel was great with restaurants, shopping and a grocery store in walking distance. We were able to park our car at the hotel for five dollars while we travelled to Phoenix for 5 days.The […] hotel provided a free shuttle to and from the airport! The breakfast was great with cold and hot items available. We stayed at another hotel on our return and really wished we had chosen this location instead. This will be the only place we stay in Great Falls from now on. I would also like to thank Shelley at the front desk and the gentleman who looked after the breakfast room and drove the shuttle (didn't get his name). Lisateave

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We had a room with 2 queen beds which made the room crowded.

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very clean, very new. comfortable and reasonable price. close to golden coral walking distance to movies, michaels, old navy and home depot would stay here again

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This hotel was up to the standard of every Comfort Inn I've ever stayed at. It was exactly what I expected. What I don't understand is why they place guests in rooms right next to each other when the hotel is almost empty. The yelling and repetatively slamming the doors and cupboards of the guests next door, will likely make me try another hotel next […] time. If there was an empty room between guests, when the hotel is basically empty, there would have been no issue. Lisateave

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Nice little hotel, used to be a Holiday Inn Express. Nice bedding and a great breakfast. Staff was very friendly.

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My daughters and I enjoyed our nights in the Comfort Inn and would definitely stay again and recommend the hotels.

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Breakfast was awesome, room was very clean, quiet and comfortable. Can't wait to go back.

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upon leaving the motel in th AM we discovered we had a flat tire .we were short some items in our tool kit and altho the manager was a little help he could of been a LOT more careing and give us as fas AS WE WERE conserned a lot more assistance to help get the problem we were having over with .

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Hotel was great in a great location for travelers coming in from the south! Rooms were very clean and modern but small, we were only there for one night so it wasn't a big deal but I'd be a little wary if you were staying more than one night! Computer desk chair was almost inaccessible to an adult, luckily it was only my 2 yr old that used it to watch […] her cartoons on port DVD player. I'd definitely stay again but not for more than one night. Fridge and micro in room was a bonus with nice big flat screen tv!! Lisateave

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One complaint, hotel advertised complimentary shuttle service to the airport. My flight was scheduled at 6am. Shuttle driver did not start until 5:30am. I had to pay for a cab.

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Our stay was great. Bed was comfy, lots of pillows Good stay

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The hotel was in a very convenient location, shopping restaurants and large movie theater all within walking distance. Very clean and comfortable rooms. The breakfast was better then most we have experienced. All in all a very good hotel that we would definately go back to.

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Even though only one night, a fine experience!

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I have no complaints. They have an alright fitness room, full breakfast, clean and comfortable rooms. Its not near the center of town but there are a few places to shop and a variety of places to eat. I would stay here again.

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