Wellenberg Swiss Q Zurich Hotel - Zürich

I booked a superior room, and I asked the reception to confirm that the roomk was a'nice room'. In fact the room was miserable, in the eves with a very small window that was overlooked by a roof terrace of the block directly opposite. Breakfast was just passable. I won't be staying there again!

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Great service. Close to the Train station. Good Bk included.

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The hotel was acceptable in terms of comfort, price, and convenience. The stay was memorable for the delightful receptionist, Karin, who had a lovely smile and gave my daughter plenty of free chocolate Easter eggs!

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This is one of the best hotels I've been in Europe. I am mid-twenties American in the military and I absolutely loved this hotel. Great way to spend two nights with your loved one. My girlfriend was also impressed with the style and decor and friendliness of the concierge. Very helpful. Breakfast was decent and the locality to a variety of bars and […] restauraunts was a plus. The price was just right for the room size and the ammenities available. The only downside is that there is no immediate designated parking. You can stop in front of hotel to check-in/check-out, but long term is a 5 minute walk away over the river at uriahanas park house which was 44 Euro a day.....don't park in any other because they charge 2 euro per 15 minutes after 3 hours. Lisateave

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Excelent locatoin in the Old Town. Staff most helpful, good breakfast, business centre - nothing to complain about. Recommend it.

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We were in Zurich for our first visit and looking for a nice place at a reasonable rate. The Wellenberg was perfect. It is a one minute stroll to the river, and in the middle of prime shopping and restaurant options. As for the hotel itself, the staff at the front desk was friendly and responsive, the room was warm and welcoming after a chilly walking […] tour, and the breakfast started our day off right. I would recommend it to anyone and return happily. Lisateave

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A delightfully spacious room (204) overlooking the square below. Modern facilities and a good quality restaurant. We were made most welcome. The walk from the station with heavy suitcases was a challenge, but our taxi driver to the airport was the nicest chauffeur ever! And the snow made it magical!

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We were thrilled when we arrived at Wellenberg. Our room was large and clean. The bathroom was also roomy and had all of the amenities. It was a quick 20 minute walk from Zurich Hofbahn and located in the heart of Zurich"s historic old city. Our room overlooked a small charming plaza and was in walking distance of many small cafes and restaurants. My […] only complaint was that my stay there was not long enough. We would definitely choose to stay at the Wallenberg again. Lisateave

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First time we have used Hotels.com and will again. On arrival we had been upgraded to a larger room, in the garret on the 5th floor (elevator so no baggage worries) overlooking the local square. Christmas tree in the square, snowed overnight so we woke to a picture book scene. Staff were obliging, hotel clean, breakfast good and the hotel located right […] in the old town. A surfeit of restaurants and walking distance to everywhere. Magic! Lisateave

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First of all, this is a 3 star hotel, 3.5 max, not 4 stars at all. Secondly, make sure you don't think that a "deluxe" room is a - deluxe - room, because it really isn't. We thought that we were getting a better room because we booked a deluxe, but turns out that the deluxe is a SMALLER room than the standard. When we inquired about this, we were told […] that the reason for deluxe was because of the "modern furniture of course". Not sure why it is "of course", because in my mind deluxe means more than just more modern furniture, so make sure you do NOT get a deluxe queen, get a standard two twin. The location is very central and easy walking to places, but yes there is a red-light district a block away. However it didn't bother us as we just went the other way. The breakfast staff was very nice however one of the check ladies didn't think we understood German, and when we brought up the issue of the whole deluxe/no deluxe room she complained about us on the phone with the reception after showing us a standard room which we preferred (much bigger). Quite weird and rude, and when I told her in German that I did understood what she was saying about us, she got very defensive. Should be reprimanded. Would I stay there again? Well, only if it was MUCH cheaper than 4 star alternatives, and I would always think that it was a 3 star, not 4 star. (I wonder who gave them that 4th star...?) Lisateave

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room furniture badly worn. Frayed chair coverings. Night manager could not communicate well.

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we enjoyed our short stay at the Wellenberg - the staff were personable, accommodating and very helpful. the room was nice- well laid out, comfy bed and great view (we were at the back of the hotel, so had a view of the roofs of other buildings and mountains). Only slight issue with the room was that it was a bit stuffy (no AC), but this was easily […] solved by opening the window to get some fresh air! The location of the hotel was great - we only stayed 2 days in Zurich, but because of the location, was able to wander around and see many sights. Lisateave

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Room temperature couldn't be adjusted on a per room basis. The humidity was so bad and we were so hot at night. The room only came with a full comforter and fitted sheet, so sleeping with a comfortable temperature was impossible. Rooms and hotel were really clean. Breakfast was great! Rooms also had a teapot and free tea, which we had each night. That […] was such a nice touch. Lisateave

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This hotel has a good location to downtown and is in Old Zurich. However, it is in a questionable are because of "Red Light" activity and near some sleezy bars..The rooms are very small and the outside noise is very loud at night because of all the restaurants, bars and foot traffic at all hours. The rooms were very warm, requiring us to keep windows […] open, thus more noise. Lisateave

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Paid for the mini suite. The room was huge. So was the tv. The location was a 10. The king bed great. Great customer service at the front desk. Ordered more towels and they arrivied in minutes Not one complaint. I probably won't go back to Zurich because now I have seen it. But if I did this is the place I would stay

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The hotel overlooks a bar and restaurant. Late night noise and revelry will go on beyond 2 Am on weekdays and weekends. Not a good choice if you want to sleep with your windows open in a European hotel with no AC. If you do stay here, make sure that yuo do not get a room facing the square outside.

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Very nice

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The hotel is both near the railway station and bus terminus but is also in the old part of the city which is lovely. I always stay there when going to Zurich on business. Dozens of restaurants line Niederdorf strasse outside. It has everything.

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The location of the hotel is outstanding and, in my opinion, cannot be beat. The amenities in the room in which we stayed were nothing particularly spectacular, but the size was surprisingly large for any intercity hotel (European or otherwise), and there was a good sized bathtub that was completely unexpected. I would definitely stay here again.

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the rooms are small. no air conditioning. The location and access are not adequate.

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Stayed in July when the weather was quite warm and although the room was not air conditioned, a fan was provided and coupled with the outside shutters made the room comfortable. As with other hotels we stayed at in Europe, the bed covering was a fairly thick duvet which we had to remove from its cover for comfort sake. Reception staff were friendly […] on check-in and check-out and arranged our shuttle ride to the airport. Breakfast was included in our price and was really good. Location of the hotel also could not have been better as it was within easy walking distance to major attractions and the shopping street. Overall, I would have to say it was a good experience. Lisateave

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The rooms are small but very comfortable. I had a room that was opposite the square so it was very peaceful. The breakfast room with terrace is a great way to start the day.

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its was a woundrful hotel staff staff staff , they where great , the reception where super friendly the location was wooooow , near everything and all restaurants and main streets are near u the room was big enough , larger the the average europ style breakfast was typical , nothing more than that the internet was ok , dispute u need to renew the access […] every 24hrs definite will go there again , highly recommended Lisateave

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Amazing space, very tastefully decorated rooms and the location was stellar!!! Highly recommend this hotel!

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The cleanliness and quality of service was good. The staff were very friendly and helpful. The hotel had a breakfast room, a bar and a restaurant which were also good. The most notable aspect of this hotel is it's superb location right in the middle of the old town with all it's character and many restaurants, bars and shops only steps away. The Bahnhoffstrasse […] is only a short walk across one of the bridges. My only complaint is that there was no air conditioning and it was very hot when we were there which made sleeping extremely difficult. Lisateave

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We loved our room, which was large, clean and very stylish. Our room had a computer in it, as well as great internet access. The location makes it a challenge to get to the hotel, at least by car, and there is practically no place to park. The hotel is within walking distance of most of the sights and the lake, so it is well situated (if you like to […] walk). We liked everything about the hotel except the noise. If you are looking for a good night sleep, this may not be the best choice. The square below the hotel was full of people partying (noisly) late in the night. Lisateave

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it was nice for two nights stay... in the heart of the city...

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Peeling ceiling paint, very noticable. Might have been water damage.

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Our hotel exceeded our expectations, from the staff preparing an extra bed ( that was comfortable too) , perfect breakfast, clean room and a warm atmosphere from staff/facilities. Great value and a must next trip to Zurich. Loved the walking area around hotel in Old Zurich too.

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It was OK. Location is great, breakfast was medium. The room itself is not very spacious and the remote control to the TV had no batteries in it :-)

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good hotel, deluxe rooms small but modern and clean, view of roof tops of zurich, very clean, modern, laptop and free wifi nice touch, staff friendly, breakfast basic but satisfactory, lovely terrace for warm days, excellent location in centre of shops, cafes, restaurants, not cheap but nothing in zurich is, wasn't aware of tax per person for each day […] of stay had to paid at end of stay but not excessive, good bistro attached to hotel, only tea in rooms no coffee. One of our family has wheelchair lifts small but adequate, staff accomodated rooms close together Lisateave

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Excellent location, Good Hotel, Good friendly staff, clean and good breakfast.

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the hotel located in the center of city.

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Great hotel, very bad Internet set up, it was to send us codes on our phone, they never came through on the SMS. Also was heavily filtered so that none of my emails would open.

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Fantastic location on a very charming street. Clean, modern design. Good buffet breakfast in the morning. Really enjoyed our stay.

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I always stay at the Hotel Wellenburg when I come to Zurich on business and have stayed here more than 20 times. It's clean comfortable and the staff very helpful and friendly. Breakfast is a disappointment though and probably it's better to go to a local cafe to get a good breakfast.

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Everythings are well, it is interesting that the bath does not set in the bathroom. We enjoyed the stay here. We will come back again.

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Fantastic hotel in a great location. The staff were incredibly helpful.

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no comment

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If you want to party with the kids, this is the place. Otherwise was an old run down dirty hotel with no service to speak of. Has 4 stars over the door from when I am sure was a nice place.

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This hotel was in an excellent location in the old town with plenty of restaurants and bars close by. It is a short walk (10 mins from the main train station which has regular trains from the airport. No need to take a taxi. The hotel was very clean but the armchairs in the room were very worn, Having said that the room was very clean as was the rest […] of the hotel and breakfast was lovely. Lisateave

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I was aware of the necessity to pay the local taxes, as detailed on my Expedia booking. However, having paid the full cost of the hotel room at the time of making the booking, I was more than a little surprised at check-in to be charged an additional 'deposit' for the room. I still don't know what this money was for. It wasn't returned on check-out […] as I have experienced at other hotels. And at over 33% of the original "total" cost, when added to what I paid at booking, it made the cost of the room very far from value for money. A shame, as the hotel was otherwise very pleasant. Lisateave

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Excellent location, very modern and cozy rooms at the same time. The girls in the front desk multi-lingual, very nice and helpful, and the breakfast was excellent. The location was just perfect, in the old area of the town, several sturbucks around the corner, wonderful restaurants all around and nice shopping.

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