Baymont Inn and Suites New Orleans - New Orleans

Floors were nasty. Hallways were very noisy. The bed was very comfortable.

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This was an awful hotel experience for us! I don't know where to start on this review- how about our room stunk! My husband went and got air freshners! The ad said microwave but there wasnt one and when we went and asked front desk the lady was acting like we should have known that they took them out of the rooms when they switched hands! The bathroom […] door was broke and the vent didn't work, the refrigerator was frozen, and the pool was not private to guests only! And the topping on the cake was that the police were there on several occasions during our stay! I do not recommend this hotel! I just can't help but wonder if the cooperation that owns it knows how bad it is Lisateave

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The hotel was not bad overall. Our room had some issues, but we toughed it out. The faucet in the bathroom was only connected by the hose and would move around when you turned it on and off. The door to the room had a dead-bolt that did not work. The first night we were there, the power went out to the hotel at 2:00am for about a couple of hours. We […] chose this hotel because of cost and its close distance to downtown via the highway. It was about 10 mins to downtown. These issues could of been isolated to our room only, but thought I would let you know. Can complain if it is cheap! It had free parking and breakfast as well. Lisateave

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This hotel was not as bad as some of the previous reviews. We didn't experience major issues. The breakfast selection & variety was equal to most hotels. Rooms aren't elaborate but nice for sleep. Staff was friendly. We would stay again!!

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No fridge or microwave, it was even requested a couple months in advance. No ice bucket liner, no cups or coffee cups, no room information. Dirty shower, very very basic. TV is old and far from bed. We will never stay here again.

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This hotel is pretty much what you pay for it price wise. However staff was very rude. I had asked for early check in, but when I got to the hotel. The lady at the front desk told me that there were absolutely no rooms available. She didn't bother checking just kept repeating that check in was at three, even after I said I asked for early check in. […] Baymont in and suites continental breakfast was disgusting. We didn't have their breakfast once. They gave hard boiled eggs, scrambled eggs soaking in water and deli ham. They also don't believe in having comforters on their bed which was just super weird. But honestly I wasn't expecting much since we only paid $55 a night. But still the staff should of been more hospitable and polite. Lisateave

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Our room smelled of mildew so we asked to be moved. We were moved to another mildew smelling room. The carpets were wet. The breakfast was nasty. The area was horrible.

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The room was nice. The ac was cold. The shower was hot. There was a fridge and microwave which I liked. Overall it was a good stay for me. It rained heavily both days I was in New Orleans so I didn't get out to see much but the room was comfy enough to enjoy a lazy rainy day.

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For the money, this was a great place. The hot breakfast had a lot to choose from, and was good. The staff was friendly. The fitness room was nice. Too cold for the pool, but the area looked well kept. The location was right next to the interstate, so it was easy to get around. I only had one small issue, the bed was not made by housekeeping because […] my toddler's blanket was on the bed. I thought that was a little odd. Overall, good experience. Would stay there again on the next trip to New Orleans. Lisateave

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I have never been more disappointed in a Motel in my 67 years of life. These are the issues I confronted: The Parking lot was flooded, the room reeked of mildew, there was actual mold on the bathroom wall, the shower handle pulled completely out of the wall, the toilet was cracked and patched with caulking, the toilet was filthy and unclean able with […] stains, the bath tub glazing was chipped and had rust. If this is a 3 star property then the persons who rated it should pay a re-visit. I could not check out early enough in the morning. I will never stay at a Baymont Inn again if this is typical. Lisateave

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Nice hotel, nice friendly staff, but it is not pet friendly like the site says. Found this out after the first night. They let us stay for two more nights. Too bad, really enjoyed our stay

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Neighborhood wasn't to good but very nice and friendly staff

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Good place to stay. Went for a girls weekend. GREAT breakfast, lots of choices. Staff friendly.

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For the price it was worth it.

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The maids neglected to clean our room two of the three nights we were staying over. The door lock to our room only worked after up to six failed attempts to use the keycard. The front desk person who checked us in was upset that we asked her help to enter the room. The 'free' breakfast was absolutely disgusting -- dried up, tasteless, and stale. The […] location is not near anything but we knew that when we chose the place based on it price. Stayed at another Baymont Inn on this trip in Tupelo, MS, which was worlds apart and much better than the New Orleans Chamber of Horrors. Lisateave

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The staff was nice, the breakfast was good. The location was not central to what we were there for, but we made it work. I would stay again though. Oh it had a great view of Six Flags New Oleans from the 4th floor.

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Room had visible water damage on ceiling. Phone did not work. No cold water in the morning. Internet service so slow could not print boarding passes.Appeared to be mold growing on walls in bathroom. Hotel may still be suffering from the effects of Hurricane damage.

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Cons: This hotel was not what it seems online. The check- in went smoothly; however, entrance to the room was horrible. The room had a funny odor and caused my nose to itch and my sister to sneeze uncontrollably. It seemed there was moisture in the air, so the rooms should have a humidifier installed. We were switched to a room down the hall smelled […] a little better, but there wasn't a shower curtain. The rooms need to be updated immediately! I also encourage the place to be inspected for mold. I wouldn't recommend this hotel to anyone I loved!!! It's in the run down side of New Orleans. Pros: It's easy to find and is directly off I-10 East on the service road. It's also close to the Lakefront Arena. There's free complimentary breakfast and checkout is at noon. Lisateave

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Well, when we checked in there was no room number on the door. Then upon entering the room, the room looked as if someone just left out of the room prior to us arriving. There were towels on the floor in the bathroom, the sink was dirty, the bed had not been made, trash cans had not been emptied, and it smelled of smoke. So then went to the front desk […] and they were able to place us in another room but it pushed our plans back due to having to wait for another room. Lisateave

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I decided to stay here because it was inexpensive and close to the start of the New Orleans Half Ironman. When I pulled up to check-in and got out of my car, the hotel looked nice but there was a definite smell of 'weed' roaming around the parking lot. I'm guessing it was probably due to it being 4/20? The lady at the front was courteous and the room […] was nice and clean. The bathroom, however, I think they forgot to clean. Also, the water did not drain very well in the shower and there was only one water tempeture for the shower which happened to be boiling hot! Overall, it was ok to stay here for one night but not sure I would stay any longer than that. Lisateave

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Multiple problems regarding room and facility. Condition of the premises is poor. While the facility and room are not out-dated, hotel cleanliness and room maintenance need major improvement to be considered acceptable.

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Lets start with the positive. The bed was fine and the sheets were clean. The room had plenty of space. The nonsmoking room at one time must have been smoking because even though there was a no smoking sign on the door the first thing you smelled was smoke stink. We stayed 2 nights and the 2nd morning we opted out of taking a shower because the water […] only had one temp. HOT there was no cold or cooler or warm. The shower rod was hanging by one screw on each side which made the rod sag and impossible to close the curtain on either side. Breakfast was awful! The attendent was too busy standing in the dirty prep room with the door open leaned over the counter messing on her pink phone. The powdered scrambled eggs were way over watery, sausage was under cooked. The room was full of about 30 people and the biscuts and oatmeal stayed empty. The 4 apples available were shriveled. The only thing that might have been good was the fresh waffles you make yourself but the line was so long I didn't wait. There was nothing for someone who might try and be healthy. Bread, bagles, juice, and coffee. No water was available. Needless to say we picked at our eggs and sausage and decided to eat elsewhere. The attendant who checked us in was too busy eating her dinner at the desk to have any pleasant conversation just here's your key. Lisateave

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Overall the hotel was nice. It's right off the interstate and I was afraid we'd hear a lot of traffic noise, but we did not. It was actually very quiet. The room was very clean. The only negative thing I can say is that one of the wash cloths looked as if someone had used it to clean the sink, then wrung it out and hung it to dry. One of the bath towels […] had holes all through it. And even though there were 3 people in the room, we only had 2 towels total. Lisateave

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Was rushing to see NO HORNETS play La CLIPPERS. Gave my name n got my keys. Room was clean n spacious

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Over all a nice trip

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Hotel was great. Great hospitality as well. Would stay again. Only downfall, not many restaurants in the area. Cab service was quick but prices were outrageous!

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We came to town for the baseball game between UNO and GA State. The French Quarter festival was going on that weekend so there were no reasonably priced hotels near Wesley Barrows stadium or in the French Qtr. Most hotels were booked so this was the only acceptable option without getting a room in Slidell. The bed was slanted (the foot of the bed was […] higher than the head) but the linens were clean so it wasn't too big of a deal. Didn't eat breakfast at hotel. My husband went to work out and said the equipment was broken or non-functional so he was very disappointed. The rates were higher due to the festival being that weekend so I wouldn't normally pay that kind of price for the below par accomodations but that was our best option without paying $250/night downtown. Also had to wait 10 minutes to check in while the clerk was on the phone even though there was another person on the computer next to her (who never asked if she could help me) and I was the only person at the front desk. Lisateave

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Stayed 2 nights. Room ( Hotel ) needs a deep cleaning. Mold in bathroom, bedding dirty when housekeeping came in they didn't even empty the trash or grab the pizza boxes. Couldn't get extra towels as front desk said they only provide what is in the room which was 2 and we have 4 adults in room Pool was disgustingly dirty. Hotel staff were sitting on […] window sill smoking Lisateave

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I only paid 58.00 a night for this room and for this price it was more than I expected. The breakfast was great! The beds were clean and comfortable! I will be back.

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Thought I was staying at a LaQuinta Inn, but found out when I showed up after a 13 hour drive, that it was taken over by Baymont. I had a small dog, which Baymont did not allow pets, but was nice enough to honor the pet policy from LaQuinta Inn. Overall the people that work there was very nice and helpful. The bed was the worst part of, the center of […] the bed sunk to the floor, which cost me an unexpected visit from the life squad due to sleeping with my feet above my head from the sink hole in the middle of the bed. Until they make a lot of improvements, I would not recommend anyone to stay there. But I guess for the money, I got my moneys worth. Lisateave

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We were expecting to have a microwave and refrigerator in our room based on our reservation. None of the rooms had either one. Hotel was run down. Be careful of this one for now.

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Although we were awakened in the early morning by the fire alarm; it was a nice stay. Breakfast very good, employees were helpful and the room was nice.

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The rate was very good. The beds were comfortable and sthe staff was very friendly and accomadating. Very peaceful and quiet. Would stay at this hotel again.

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I arrived at 3:00 PM for check in and my room was not ready until 6:00 PM. The staff was very rude and cancelled my reservation after talking to Hotel's . com.. I had to make several call to clear up the issues. I booked this room because it was pet friendly and come to find out it was not..

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We had a lot of issues with the Hotel. To start with No ice machine on our floor. A minor inconvenience. the Toilet bowl was running and flushing by itself all night, the window has a curtain that covered one third of the space and during the day it was very bright and you could not escape the street lights during the night. Sound insulation was non […] existent for a hotel. You clearly hear all discussions from the adjacent room. The one good thing about the whole stay was the breakfast. It was better than expected. Lisateave

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The day before we check in the hotel name had change to Baymount Inn. On Saturday and Sunday renovation was happening from the Baymount company to change all the signe we did really mind although it would have been nice to have a e-mail to let us know of the change. The staff needs customer service training, any question we would ask the answer started […] with no. Can we have the fridge we were promis? No, can we have the microwave the room waste describe with? No! Not to worry we took every questions to the manager and with in 5min or less microwave and fridge were delivered to our room by a very pleasant attendant. Other then the negative staff we were very satisfied of our stay. Lisateave

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So this was my second time staying at this hotel, the first time was a good stay but this second time was not good, although they were working on improving the hotel due to new owners but let me begin by saying when I got my room I opened the door and it was in the middle of being remodeled so I had to return to the desk to get another. The second room […] smelled like smoke (which was smoke free) by then I was tired from a 6hr drive and just winded up sticking with it, the next morning I heard banging next door come to find out they were remodeling the room next door, kuddos to remodeling but NOT while guests are there sleeping, now on my last day 30min before I left the water was cut off in the middle of my shower. I am not one to complain but I was there for a couple of days and no kind of compen was offered to my family and I. NEVER STAYING AGAIN! Lisateave

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An excellent hotel, the only thing that I did not like is its distance from the down town or airport. If the hotel can provide a shuttle to the downtown and the airport even 3 time a day, it would be great.

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I read the reviews & was some what wary of staying here, but I decided the price was right and we would just be there one night after driving in to NOLA. Well, I am glad we stayed here! The room was huge, and in great condition. I think we were in room 136. Everything was super clean. The linens were pristine, and the bed was comfortable. My tv wasn't […] from 1983, like some reviewers described. We didn't watch it, but it looked like it was from 2006ish. Our closet doors were fine, and nothing was falling apart. The staff was super friendly. Definitely a lot of bang for your buck. Lisateave

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